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ELEC RANGE MODEL AND MODEL CODE : NE63B8611** ELEC RANGE CONTENTS 1. Precaution 2. General Specification 3. Disassembly 4. Troubleshooting 5. PCB 6. Wiring Diagram 7. Reference Refer to the service manual in the GSPN(see rear cover) for the more information.
1-1. Forward This SAMSUNG Service Manual, “ 30” Slide In Self-Cleaning Electric Range,” provides the technician with information on the operation and service of the Slide In Self-Cleaning Electric Range. It is to be used as a training Service Manual. For specific information on the model being serviced, refer to the “Owner’s Manual”...
This document can not be used without Samsung’s authorization. 1. Precaution 1-3. Important Safety Instructions Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, injury to person, or damage when using the range. This guide doesn’t cover all possible conditions that may occur.
This document can not be used without Samsung’s authorization. 1. Precaution SURFACE COOKING UNITS VENTILATING HOODS: • Use Proper Pan Size – This appliance is equipped with one • Clean Ventilating Hoods Frequently – Grease should not or more surface units of different sizes. Select utensils be allowed to accumulate on hood or filter.
This document can not be used without Samsung’s authorization. 1. Precaution 1-4. Model & Serial Number Label and Tech Sheet Locations This Model / Serial Number label and Tech Sheet locations are shown below. Model & Serial Number Location Tech Sheet Location...
This document can not be used without Samsung’s authorization. 2. General Specification 2. General Specification 2-1. New Appearance Design • 3.8 kW max power Induction cooktop • Air Fry • 6.3 cu.ft. Large Capacity Oven • Wifi Connectivity (with Smartthings Cooking) •...
This document can not be used without Samsung’s authorization. 2. General Specification 2-2. Oven Features Touch display Surface control knobs Vent Oven door Storage drawer Broil oven heater Oven light Convection system Shelf position...
This document can not be used without Samsung’s authorization. 2. General Specification 2-3. Control Panel - Oven Shows the time of day, oven temperature, whether the oven is in the bake, convection bake/roast, 01 Display broil, or self-cleaning mode, and the time set for the timer or automatic oven operations.
This document can not be used without Samsung’s authorization. 2. General Specification 2-4. Control Panel - Surface cooking Left Rear: 7”, 1,800 / 2,300 W Left Front: 7”, 1,800 / 2,300 W Right Front: 11”, 2,400 / 3,800 W Right Rear: 6”, 1,200 / 2,000 W...
This document can not be used without Samsung’s authorization. 2. General Specification 2-5. Accessories Item Description Code No. Quantity Rack-Flat DG75-01001D Air Fry Rack DG63-00700A...
This document can not be used without Samsung’s authorization. 2. General Specification 2-6. Specification Model NE63B8611** Cavity Cavity Color Dark Blue Size Whole Oven(cu.ft) Drawer (cu.ft) Base Knob Feature STSS Coating + Weight Illuminated Knobs Cooktop Welcome Lighting (Ambient) On cooktop - Power level Display...
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This document can not be used without Samsung’s authorization. 2. General Specification Oven - Cooking Mode 175°F (80°C) - 550°F (285°C) Bake 350℉ (175℃) Low - High Broil High Basic Function 175°F (80°C) - 550°F (285°C) Convection Bake 325℉ (160℃) 175°F (80°C) - 550°F (285°C)
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This document can not be used without Samsung’s authorization. 2. General Specification Oven Door Door Design 2 STSS Layers Door Screen Print Smog Automatic Safety Door Lock Removable Oven Door Soft Close Drawer Type Storage Cavity Size(cu.ft) Drawer Rail Handle...
This document can not be used without Samsung’s authorization. 3. Disassembly 3. Disassembly 3-1. Basic Step 3-1-1. (Step A) - Cover Back WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-1-2. (Step B) - Assy Control Box WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-1-3. (Step C) - Assy Frame Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-1-4. (Step D) - Assy Drawer WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly Parts Explanation Photo Explanation Left Side 1. Open the ASSY DRAWER. 2. Raise the plastic tab (Right side)and drop the Assy Drawer plastic tab (Left side). Right Side 3. Pull out the ASSY DARWER.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-1-5. (Step E) - Oven Door WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly Parts Explanation Photo Explanation To remove Oven Door : 1. Fully open the door 2. Pull the hinge locks downward (use pliers) 3. Firmly grasp both side of the door at the top.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-1-6. (Step F) - Side Panel WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2. Component replacement Step 3-2-1. Main PCB Assembly WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-2. PCB (Control) WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-3. Assy Holder PCB WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-4. Rotary Switch WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-5. Assy Cook Top WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-6. LED module WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-7. Cooktop Coil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-8. Motor BLDC Fan WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-9. Wire WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-10. PBA (Cooktop) WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-11. Assy Motor WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-12. Assy Door Latch WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-13. Switch Door Plunger WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-14. Assy Lamp WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-15. Sensor-Thermister WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-16. Gasket Door Parts Explanation Photo Explanation 1. Open the oven door to its fully down position. 2. Pull the ends of the gasket out of the liner holes.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-17. Handle-Door, Glass Inner WARNING The door is very heavy. Be careful when removing door. Do not lift door by the door handle. Parts Explanation Photo Explanation 1. Remove Door from the oven.
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This document can not be used without Samsung’s authorization. 3. Disassembly Parts Explanation Photo Explanation To remove Glass-Inner (Up) 1. Remove 6 screws to remove each Assy Hinge. Handle-Door, 2. Remove 5 screws to remove Baffle Door. Glass Inner 3. Remove Glass Inner Sub.
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This document can not be used without Samsung’s authorization. 3. Disassembly Parts Explanation Photo Explanation * CAVITY SIDE GLASS: NO “SOFT” PRINT Coating side this way Check with multimeter: Coating side: resistance < 100Ω Non coating side: no value GLASS INNER COATING DIRECTION :...
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-18. Assy Power Cord WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-19. Heater-Broil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 3. Disassembly 3-2-20. Heater-Bake WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting Parts Checking Method Figure Tests Measure Results * Approx : 12 ~ 14Ω * Measure resistance values of heater’s (at the room temperature) terminal after taking off harness from heater.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Figure Tests Measure Results Approx * Check whether the resistance values of * at the room temperature :1080Ω. oven sensor is same with a chart’s one . * Check whether...
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1. Failure Display Codes Oven Sensor information There are two kinds of error codes. One denotes an oven temperature sensor error and the other denotes a safety error. Possible error codes during use can be checked before service.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Information code Meaning Solution 1. Disconnect power. Open the back cover. Disconnect sensor harness from Oven sensor opened control Measure sensor resistance (over 2950Ω) :1080Ω at the room temperature →...
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Information code Meaning Solution 1. Disconnect power . Open the back cover . Disconnect sensor harness from control .Measure sensor resistance :1080Ω at the room temperature → If there are any problems, replace oven sensor.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Information code Meaning Solution 1. Disconnect power. Open the back cover. Check whether harness has been connected with door lock switch and motor. 2. Confirm whether resistance value of door lock motor is normal.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Information code Meaning Solution 1. Check if touch film tail is connected fully. Sub ↔ Touch C-F2 communication 2. Replace sub PCB. information 3. Replace Assy Touch. “C-F2” Check if touch film tail is connected fully.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Information code Meaning Solution This error code displays bAd LInE if power connection is Make sure the terminal block L1, L2, N is installed properly. installed improperly. bAd LInE Disconnect the power cord.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2. Control parts * No display No display Make sure that power cord is connected. Insert the power cord. Check the voltage of the Power cord connector Replace the Power cord.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting * Touch Keypad is not working properly Touch control keypads are not working properly. Touch the Start/Set keypad for three or Make sure the Door lock feature is not turned on.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting * Buzzer does not beep when keypad is touched Buzzer does not beep when keypad is touched. Faulty buzzer on PCB. Replace the PCB.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes (Cooktop) Displayed code Solution Top Sensor Open Error (Sensor-Top) It occurs due to a defective sensor, misplaced wires, a defective PCB and when A/D value that MICOM senses rises over 252.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Top Sensor Open Information (C0) : check if the sensor wire is damaged. Connect the sensor. if the sensor housing is inserted into the Is the sensor connected? Replace the wire.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Top Sensor Short Information (C0) : chek if the sensor is slightly shorted. Remove any foreign substance Is the sensor terminal part of from the shorted part. the PCB shorted?
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This document can not be used without Samsung’s authorization. 4. Troubleshooting IGBT Sensor Open/Short Information (C2) Is the sensor's real resistance Check S/W a opened circuit? (Good Condition : 10kΩ at 77℉ (25℃)) After Power The sensor has defect. → On, does the...
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Over Temperature Information (C1) Let cooktop cool down. Is the hob operated with (Ceramic glass's surface) empty cookware? Is the Top sensor wire connected Connect the wire Properly. properly by burner positioin?
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Pan Detection ( Is the induction operated Place the cookware with no cookware? Is the induction operated with Place the suitable cookware un-suitable cookware? (small size, aluminium, etc) S/W Error...
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This document can not be used without Samsung’s authorization. 4. Troubleshooting DC Motor Locking Information (A2) Connect the Motor wire. Is the Motor wire connected? Remove the interference Is there some interference at Motor. at rotor or blade? Check S/W After Power →...
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Communication information (F0) After connect plug does the Interrupted due to some symptom continue? electrical noise. Is the wire Connected properly? Connect wire propely. Replace Inverter PCB. After reconnecting plug does...
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This document can not be used without Samsung’s authorization. 4. Troubleshooting * Wi-Fi Connection is not working Step.1 - Check whether Wi-Fi icon showed. - If the Wi-Fi icon is not displayed, register the range to SmartThings app by referring to the following instructions.
This document can not be used without Samsung’s authorization. 5. PCB 5-6. CookTop PCB * Figure of PCB PCB MAIN PCB INVERTER (Right) PCB INVERTER (Left) *LABEL *LABEL...
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This document can not be used without Samsung’s authorization. 5. PCB * Explanation of Touch Keypad NE63B8611 Touch Keypad 1. Touch control panel allows user to operate the oven, set clock & option, Wi-Fi on, turn on lamp by touching the control panel in the front.
This document can not be used without Samsung’s authorization. 5. PCB 5-7. PCB primary parts Explanation of NE63T8311 Main PCB parts ▶ TB200 ▶ TB201 ▶ TB202 ▶ TB203 1~4. DLB IN 1~4. DLB OUT 1~4. BROIL HEATER 1~4. BROIL/BAKE COMMON ▶...
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This document can not be used without Samsung’s authorization. 5. PCB Parts Part Name Function and Rule Number Circuit is designed to have broil relay or convection relay worked after RY200 DLB Relay DLB relay is being worked by Double line break.
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This document can not be used without Samsung’s authorization. 5. PCB Explanation of NE63T8311 Display PCB parts ▶ CNS400 ▶ CN430 ▶ CNS700 1 UART-OVEN-TX-PANEL-RX-IN 2 +5V 1. 5V 1. +5V 3 UART-OVEN-RX-PANEL-TX-OUT 4 HASS-MICOM-RX 2. GND 2. GND 5 SUB-TO-MAIN-WAKE-UP 6 HASS-MICOM-TX 3.
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This document can not be used without Samsung’s authorization. 5. PCB Parts Number Part Name Function and Rule Main-Sub Communication CN100 This is connector to communicate main with display. connector This is connector for HASS (Home appliance smart service). HASS, Cooktop On LED...
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This document can not be used without Samsung’s authorization. 5. PCB Explanation of NE63B8411 CookTop Inverter PCB ▶ CN91 1. 12V_FAN 2. 5V 3. FAN FAULT 4. GND ▶ CNS601 1. 5V 2. RX 3. TX 4. GND 5. POWER SAVE 6.
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This document can not be used without Samsung’s authorization. 5. PCB Parts Number Part Name Function and Rule BD10 Bridge Diode It is parts to be Source for Inverter PBA. Q200, Q201, Q300, Q301 IGBT It is parts to operate Coil by switching high Frequency...
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This document can not be used without Samsung’s authorization. 5. PCB Explanation of NE63B8211 CookTop Main PCB ▶ CN200 ▶ CN400 KNOB_Lighting_LR 7SEG_C5 7SEG_A7 3 GND 4 KNOB_Lighting_LF 3 7SEG_C3 4 7SEG_A8 5 GND 6 KNOB_Lighting_RF 5 7SEG_C2 6 7SEG_A5...
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This document can not be used without Samsung’s authorization. 5. PCB Parts Number Part Name Function and Rule Right Inverter AC This is connected with Right Inverter PBA to Input AC voltage. Connector Left Inverter AC Connector This is connected with Left Inverter PBA to Input AC voltage.
This document can not be used without Samsung’s authorization. 6. Wiring Diagram 6. Wiring Diagram 6-1. Wiring Diagram OVEN OVEN CONNECTOR WORKING WORKING COIL CONNECTOR COIL LR BURNER RR BURNER TOP SENSOR TOP SENSOR INVERTER R MAIN PBA AC POWER...
This document can not be used without Samsung’s authorization. 7. Reference 7-1. Checkpoints before service request Symptom Diagnosis Remedy * Measure an input voltage. (240/120V or 208/120V) * Check circuit breaker. (L1 : BLK, N : WHT, L2 : RED)
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This document can not be used without Samsung’s authorization. 7. Reference Symptom Diagnosis Remedy * Make sure that keypad cable on Sub * Replace after confirming whether it PCB is in normal state. has been loosen or disconnected. * Replace or repair after confirming...
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