SUPVAN LP 5125M - Label Printer Manual
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SUPVAN LP 5125M - Label Printer Manual

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Contents
SUPVAN LP 5125M - Label Printer Manual

Contents

Label Printer
Hard Case*
Li-polymer Battery**
Label Tape
 User Manual
 Power Adaptor

*and** are optional.

Specification

Printing Method Thermal Transfer
Resolution 200dpi
Label Width 6mm / 9mm / 12mm
Printing Speed 20mm/s
File storage Up to 64 files
Max. Height of Letter 9 mm
Fonts 8 fonts
Max. Labels No. Up to 50 labels in 1 file
Keyboard ABC layout
Display LCD, Back-lit, 2-line info display
Printable Content English letters, Numbers, Bar Codes, QR Codes, Symbols
Operating Environment Temperature: 10°C~35°C;
RH: 20%~80%RH
Power AC 9V 2.5A
Measurement 222×120×66(mm)

Power Supply

Power Supply
When using six new AA alkaline batteries or Li-polymer batteries, make sure the poles are pointing in the correct directions.
To remove the batteries, reverse the installation procedure.

Insert a Tape Cassette

Open the back cover

Tighten the label, then insert the label cassette in position which marked in printer

Close the back cover

To insert a label cassette, follow the step above.
To remove the label cassette, reverse the installation procedure.

LCD Display

LCD Display

No. Item Introduction
1 Page Current Label/All Labels; Editing Area/All Editing Area in One Label
2 Width Label Width(6mm, 9mm, 12mm)
3 Length Current label's length, "A" stands for automatic
4 Size Current line's character size, "A" stands for automatic
5 Repeat Repeat times of current label
6 Editing Interface 2-line display, each line up to 12 characters
7 Preview 【Shift】+【File】 to turn on or off
8 Input Method Current input method
9 Line Number Line number in current label

Keyboard

Keyboard

No. Key Introduction
1 Turn on/off the printer
2 L/Sy Short press: EA (uppercase), Ea (lowercase), Sy (Symbol)
Long press: change system language (English/Español/français/Italiano/Magyar/Nederlands/No rsk/Polski/Português/Slovenčina/suomi/Svenska/Türkçe/č eština/Dansk/Deutsch/русский/)
3 Esc Stop printing process/exit current setting or operation & return to the previous level of menu or edit interface.
4 Number 1-0 Short press: Number 1-0
Long press: Get into function menu
5 General Create general label
6 Shift Shift key
7 File New/Save/Open/Delete file
8 Flag/Wrap Create flag/wrap label
9 Space Space
10 Template Insert label template
11 Add Create new label
12 Change variant of the Latin letter
13 Enter Enter/Create new line
14 Backspace
15 Print Options Short press: print directly
Long press: copy print; range print; cursor print; tempo print
16 Move the cursor

Functional Keys

Long press 1-0 to realize the functional keys

Number Functional Keys Second-level Directory
1 Length Length; Margin; Char space; Lines space
2 Font Font; Size; Width; Bold; Italic
3 Frame Frame; Underline; 690Underline
4 Align Center; Left; Right; Justify
5 Orientation Horizontal; Vertical; Rotate; Mirror
6 Symbol Unit; Number; Mathematics; Bracket; Punctuation; Arrow; Superscript; Subscript; Russian; Pinyin; Latin; Tabulate; Hiragana; Katakana; Safety; Electrical; Communicate; Prohibited; Transport; Office; Geometry; Animal; Insect; People; Food; Sports; Creativity; Daily Use
7 Barcode Bar Code (CODE39, I-2/5, CODE128,
EAN128, EAN13, EAN-8, UPC-A, UPC-
E, CODABAR); QR Code
8 Sequence 0-999; 000-999; A-Z; a-z
9 Repeat Range: 1-99
0 Cut Cut; Solid line; None

Combination Keys

Combination Key Introduction
【Shift】+【Print】 Copy Print;
Range Print;
Cursor Print;
Tempo Print
【Shift】+【】 Move the cursor to previous label or same label's different area
【Shift】+【】 Move the cursor to next label or same label's different area
【Shift】+【】 Move the cursor to current label's beginning
【Shift】+【】 Move the cursor to current label's end
【Shift】+【】 Delete all/current label/current line
【Shift】+【0-9 】 Insert punctuations
【Shift】+【 C 】 Copy current line (not include sequence or barcode)
【Shift】+【 V 】 Paste the copy information
【Shift】+【 W】 Adjust contrast ratio of LCD
【Shift】+【 S 】 Adjust brightness of LCD
【Shift】+【File】 Preview the label outline
【Shift】+【Space】 DIY:create custom form
【Shift】+【 M 】 Turn on/off LCD back-lit

Input Euro-Latin Letters ÂÄ...

The key "ÂÄ..." is used to input variant form of the Latin letters in different language inputting.

Input Euro-Latin Letters ÂÄ...
Input the English letter and press "ÂÄ..." key

  • If the letter does not have any variant form, then there will be no action
  • If the letter has variant forms, then the letter will be into selected mode, continue to press key "ÂÄ..." or press " " & " " to select the desired variant of the letter, press "Enter" to confirm.

Create General Labels

Turn on the printer and input the content, such as SUPVAN.
Create General Labels - Step 1

Press Enter to create a new line and input the content, such as LP5125M.
Create General Labels - Step 2

To create a new label, press "Add" and it will automatically turn. Then input the content, such as LABEL2.
Create General Labels - Step 3
Create General Labels - Step 4

Create Flag/Wrap Labels

To create a flag label, press "Flag/Wrap", show the left screen, select "Flag" to enter flag label editing mode
Create Flag/Wrap Labels - Step 1

Set the parameter of length, diameter and type of flag label as per your need.
Create Flag/Wrap Labels - Step 2

Length Label's length, can be automatic or specify (10-200mm)
Diameter Tube's diameter, can be automatic or specify (2-90mm)
Perimeter=π*Diameter
Type AA:AA; AA:BB

Create Flag/Wrap Labels - Step 3
When making flag labels, please use Non Laminated or Strong Adhesive Label Tapes only.

To create a wrap label, press "Flag/Wrap", show the left screen, select "Wrap" to enter wrap label editing mode
Create Flag/Wrap Labels - Step 4

Set the parameter of diameter, choose inverse and repeat as per your need
Create Flag/Wrap Labels - Step 5

Diameter Tube's diameter, can be automatic or specify (3-90mm)
Inverse Turn on/off inverse
Repeat Repeat can only work for single line label.
Repeat result: 6mm: 2 lines; 9mm: 3 lines; 12mm: 4 lines

Create Flag/Wrap Labels - Step 6
When making wrap labels, please use Wrap Label Tapes only.

Create Template Labels

To create a template label, press "Template", then choose the template style you want.
Create Template Labels - Step 1

Panel 4 different preinstall panel templates
Table 11 different preinstall table templates
Decorate Frame 86 different preinstall decorate frame templates

Create Template Labels - Step 2

Troubleshooting

Common problems Fault cause Handling methods
1 Turning on without LCD lighting up
  1. Wire between main control panel and keyboard control panel connected improperly or damaged
  2. LCD disconnected or damaged
  3. Keyboard control panel damaged
  4. Main control panel damaged
  5. Power supply not energized
  1. Reconnect or replace the wire between main control panel and keyboard panel
  2. Reconnect LCD or replace it
  3. Replace keyboard control panel
  4. Replace main control panel
  5. Replace power supply
2 Turning on failure with Li-polymer battery
  1. Li-polymer battery is damaged or low
  2. Main control panel damaged
  3. Wire between main control panel and keyboard control panel disconnected or damaged
  1. Replace the Li-polymer battery or recharge the battery
  2. Replace main control panel
  3. Reconnect or replace the wire between main control panel and keyboard control panel
3 Turning on failure with AA alkaline batteries
  1. The battery is low
  2. The battery cable damaged or connected improperly
  3. Main control panel damaged
  4. Wire between main control panel and keyboard control panel disconnected or damaged
  1. Replace the battery
  2. Replace the battery cable or connect it properly
  3. Replace main control panel
  4. Reconnect or replace the wire between main control panel and keyboard control panel
4 LCD screen blurred
  1. LCD disconnected or damaged
  2. Keyboard control panel damaged
  1. Reconnect LCD or replace it
  2. Replace keyboard control panel
5 Interface display "Install label" after consumable installation
  1. Consumable installed improperly
  2. Non-matching consumables
  3. Consumable's security chip damaged or no program
  4. Consumable's security chip has excessive glue or dirt
  5. Anti-counterfeiting unit of the printer damaged or metal contact deformation
  6. Anti-counterfeiting unit of the printer connected improperly
  7. Main control panel damaged
  1. Install consumable properly by following the user manual
  2. Use Supvan original consumables
  3. Replace the consumable or update the program
  4. Remove the excessive glue or dirt on consumable's security chip
  5. Replace anti-counterfeiting unit of the printer
  6. Connect the anticounterfeiting unit properly
  7. Replace main control panel
6 Label jam
  1. Consumable installed improperly
  2. Labels layered pasted at the exit
  3. Exit jammed
  4. Full-cutter not reset
  5. Print head compaction mechanism damaged
  1. Install consumables properly by following the user manual
  2. Replace good quality consumables
  3. Clean out the printed labels at the exit
  4. Replace the full-cut assembly or main control panel
  5. Replace the print head compaction assembly
7 Abnormal sound when printing
  1. Foreign bodies in the printer
  2. The internal gears damaged
  3. Consumable installed improperly or damaged
  4. Ribbon detect unit damaged
  1. Clean out foreign bodies inside the machine
  2. Replace the gears
  3. Install consumables properly or replace with good consumables
  4. Replace the ribbon detection unit
8 Unclear print
  1. Print head connection problem
  2. Dirt on print head
  3. Non-matching consumable
  4. Print head is broken
  5. Print head pressure weakened
  1. Plug print head connection firmly
  2. Use cotton alcohol swab to remove dirt from the print head
  3. Use Supvan original consumables
  4. Replace print head
  5. Replace print head compaction assembly
9 Printer worked without content printed
  1. Printing content is space
  2. Back cover not installed
  3. Print head connected improperly
  4. Print head is broken
  5. Main control panel damaged
  6. Main motor photoelectric detect unit damaged or fall off
  7. Keyboard control panel damaged
  8. Battery is low
  1. Input the content
  2. Close the back cover
  3. Plug print head connection firmly
  4. Replace the print head
  5. Replace main control panel
  6. Replace main motor photoelectric detect unit or reinstall it
  7. Replace keyboard control panel
  8. Replace battery
10 Print content incomplete
  1. Print head connection problem
  2. Dirt on print head
  3. Non-matching consumable
  4. Print head is broken
  5. Ribbon knitted
  1. Plug print head connection firmly
  2. Remove dirt from print head
  3. Use Supvan original consumables
  4. Replace print head
  5. Replace consumable
11 Uncuttable
  1. Battery is low
  2. Cutter's life is overdue
  3. Glue on the cutter
  4. Full-cut transmission assembly damaged
  1. Replace the battery
  2. Replace the cutter
  3. Clean the cutter with a cotton swab
  4. Replace the full-cut transmission assembly
12 Interface display "Printing..." without printer working
  1. Full-cut transmission assembly damaged
  2. Full-cut detection unit connected improperly or damaged
  3. Main motor connected improperly or damaged
  4. Main control panel damaged
  5. Keyboard control panel damaged
  6. Program lost
  1. Replace the full-cut transmission assembly
  2. Reconnect the full-cut detect unit or replace it
  3. Reconnect the main motor or replace it
  4. Replace main control panel
  5. Replace keyboard control panel
  6. Replace keyboard control panel
13 No detection after consumable depletion
  1. Ribbon photoelectric detect unit connected improperly or damaged
  2. Main control panel damaged
  1. Connect the ribbon photoelectric detect unit properly or replace it
  2. Replace main control panel
14 Interface display "Label run out, Replace new"
  1. Consumable used up
  2. Consumable antifake chip damaged
  1. Check if the consumable is used up. Change it if necessary.
  2. Replace new consumable
15 Label involved in rubber roller
  1. Consumable used up without detection
  2. Glue on rubber roller
  1. Test if the photoelectric detect unit damaged or connected improperly
  2. Clean glue on rubber roller
16 Ribbon rewind shaft not work
  1. Glue on the consumable
  2. Unwinding force of ribbon is too strong
  1. Clean the glue on consumable or skip this length
  2. Replace the consumable
17 Automatically stop without printing content
  1. Consumable used up without detection
  2. Ribbon photoelectric detect unit lost efficacy
  1. Replace the consumable
  2. Replace ribbon photoelectric detect unit

SAFETY INSTRUCTIONS

  • Do not touch the AC adapter and printer during a thunder storm.
  • Do not damage, or place heavy objects on the power cord or plug. Always hold the AC adapter when disconnecting from the power outlet.
  • Do not use sharp objects to change the batteries.
  • Do not touch metal parts around the print head immediately after printing.
  • Do not touch the cutter blade.
  • Do not let any metal or liquid get into the printer. This may damage the internal parts of printer or even cause fire or electric shock.
  • Do not use a battery other than that specified. Do not use combinations of old and new batteries or combinations of different types, different charging levels, different manufacturers or different models.

Precautions

  • Please use a single power socket. Do not use any multiple socket inserted with multiple devices, this may cause a fire or electric shock.
  • Do not use any power plug with wet hand in case of any electric shock.
  • Do not use any AC power which is not within 100-240V.
  • Do not disassemble or modify the printer without any authorization. This may lead to fire or electric shock.
  • Please keep the printer away from alcohol, gasoline and other flammable solvents as well as any ignition source to prevent any deflagration and fire.
  • Depending on the location, material, and environmental conditions, the label may unpeel or become irremovable, or the color of the label may change or be transferred to other objects. Before applying the label, check the environmental conditions and the material.
  • Do not place the printer/batteries/AC adapter in direct sunlight or rain, near heaters or other hot appliances, in any location exposed to extremely high or low temperatures or high humidity, or in dusty locations.
  • Do not try to print if the label cassette is empty; it may damage the print head.
  • Do not pull the tape while printing or feeding; it will damage the tape and the printer.
  • Any data saved in memory may be lost due to failure or repair of the printer, or if the battery expires.

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