Service - Conroy Qseal-extra Operator's Manual

7.2 Service

Service under warranty period
While under Conroy Medical warranty, the instrument must not be opened by unautho-
rized personnel.
Contact your local Sales Office or approve repair vendor for service and repair informa-
tion for all Qseal-extra instruments.
Shipping costs for all units returned to Conroy Medical or Conroy Medical´s authorised
representative shall be paid by the original purchaser. The unit must be packed in its
original box or in another box that will provide adequate protection during shipment.
To ensure prompt return, a Conroy Medical representative must be notified before ship-
ping any unit for repair.
When contacting Conroy Medical representative, please be prepared to provide part
number and serial number of the unit. A service request number will be issued and
should accompany all communications. A brief written description of the problem
should be attached to the instrument when it is returned for service.
Conroy Medical will not be responsible for unauthorized returns or for units damaged in
shipment due to improper packing.
Service after warranty period
After Conroy Medical warranty period, the Qseal-extra will continue to be serviced by
Conroy Medical or Conroy Medical´s authorized representative.
If servicing of the device is performed by the original purchaser´s technical department,
Conroy Medical will make available on request the service manual including non-con-
fidential information (component part lists, descriptions, calibration instructions), peri-
odic preventive maintenance guide, and any other non-confidential information which
will assist the user's appropriately qualified technical personnel to repair those parts of
equipment which are designated by Conroy Medical as repairable.
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