HP z560 User Manual page 173

Problem (continued)
The TV or monitor
doesn't work, even
though the HP Digital
Entertainment Center
appears to.
My software
stopped working.
I cannot remove a
CD or DVD.
Solution
Make sure the TV or monitor is turned on — it has its own Power button.
■
Make sure the proper TV or monitor input is selected.
■
Check the cable connection between the monitor and the HP Digital
■
Entertainment Center. The cable connectors must be pushed in all the way
prior to powering on the HP Digital Entertainment Center.
Ensure that the cables to your monitor and your TV connect to the Video Out
■
connectors on the HP Digital Entertainment Center.
Make sure the monitor power cord is plugged into a grounded outlet. Check
■
to see whether the outlet works by plugging another item into it. (If the light
on the front of the monitor is lit, the monitor is getting power.)
Try restarting the HP Digital Entertainment Center as follows:
■
a Click Start on the taskbar.
b Click Turn Off Computer.
c Click Restart.
Adjust the brightness and contrast controls on the monitor.
■
Refer to the Warranty and Support Guide that came with your HP Digital
Entertainment Center to reinstall a software program. If your program came on
a CD, follow the instructions that came with the software to reinstall it.
You cannot remove a CD or DVD after you have turned off the HP Digital
Entertainment Center. Turn on the HP Digital Entertainment Center, and press the
Eject button to extend the tray.
167
Troubleshooting