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IKEA UTDRAG Manual page 28

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ENGLISH
• Damage due to transportation. If the cus-
tomer transports the appliance to his/her
home or to another address, IKEA cannot
be held responsible for any damage which
occurs during transportation. However, if
transportation to the customer's address is
carried out by IKEA, any damage due to
transportation will be covered by this war-
ranty.
• Cost of initial installation of the IKEA appli-
ance. If an IKEA-appointed service provider
or its authorised service partner repairs or
replaces the equipment under the war-
ranty, in any case the supplier or author-
ised service partner must also reinstall the
repaired appliance or the replacement ap-
pliance, where necessary.
• The assembly of the plumbing and elec-
trical systems is not the responsibility of
IKEA, the customer must complete these
works before proceeding with the installa-
tion operations.
Applicability of national laws
The IKEA warranty gives the customer specific
legal rights in addition to the statutory rights
that vary from country to country. These
conditions do not, however, in any way limit
the consumer's rights outlined in the local
legislation.
Area of validity
This warranty is only valid in the country
where the product was purchased; the
services will be provided within the
framework of the warranty conditions. The
obligation to provide services under the
warranty only exists if the appliance complies
and is installed in accordance with:
• technical specifications of the country in
which the application of the warranty is re-
quested;
• safety information outlined in the user
manual.
The dedicated After Sales Service for IKEA
appliances:
Do not hesitate to contact the IKEA after-sales
service to:
1. request support under the warranty;
2. ask for clarification on the installation of
IKEA appliances in specific IKEA kitchen
cabinets. The service will not provide support
or clarifications about:
• the installation of complete IKEA kitchens;
• electrical connections (if the appliance is
supplied without cables and plugs), hy-
draulic connections and connections to the
gas supply that must be carried out by an
authorised service technician.
3. ask for clarification on the contents of the
user manual and specifications of the IKEA
appliance.
To ensure the best possible assistance, please
read the assembly instructions and/or user
manual carefully before contacting us.
How to contact us if you need our
intervention
IKEA's after-sales service centre is
committed to helping you over the phone to
resolve major problems with your appliances
when requesting assistance.
Please refer to www.IKEA.com and select
your local store to find local store telephone
numbers and opening hours.
Before you call us, make sure you have
the IKEA item number (8-digit code) and the
serial number (8-digit code on the plate) of
28

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