Post Error Messages - HP Evo D500 Reference Manual
Service reference guide business desktop
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Also See for Evo D500:
- Support list (34 pages) ,
- Supplementary manual (20 pages) ,
- Support telephone numbers (19 pages)
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An error message results if the Power-On Self-Test (POST) encounters a problem. This test runs
when the system is turned on, checking assemblies within the computer and reporting any errors
found.
Not all computers use all of the codes listed.
POST Error Messages
Screen Message
101-Option ROM Error
102-System Board
Failure
103-System Board
Failure
150-SafePost Active
162-System Options
Not Set
Service Reference Guide, d500
POST Error Messages
Probable Cause
System ROM checksum.
DMA, timers, etc.
DMA, timers, etc.
A PCI expansion card is
not responding.
Configuration incorrect.
RTC (real-time clock)
battery may need to be
replaced.
336492-005
Recommended Action
Verify the correct ROM.
Flash the ROM if needed.
If an expansion card was recently
added, remove it and see if the problem
remains.
Clear CMOS.
If the message disappears, there may be
a problem with the expansion card.
Replace the system board.
Clear CMOS.
Remove expansion boards.
Replace the system board.
Clear CMOS.
Remove expansion boards.
Replace the system board.
Restart the computer.
Disable SafePost.
If the expansion card does not respond,
replace the card.
Run Computer Setup (F10 Setup).
Set the date and time under Control
Panel or in F10 Setup depending on
the operating system.
If the problem persists, replace the RTC
battery.
C
C–1
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