HP Laserjet,Color Laserjet 8100 MFP User Manual

Hp laserjet,color laserjet 8100 mfp: user guide.
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  • Page 1

    Contents How to navigate Index...

  • Page 2

    © Copyright Hewlett-Packard Company Trademark Credits 1998 PostScript is a trademark of Adobe All Rights Reserved. Reproduction, Systems Incorporated which may be adaptation, or translation without prior registered in certain jurisdictions. written permission is prohibited, except Arial, Monotype, and Times New Roman as allowed under the copyright laws.

  • Page 3: Hp Customer Care

    For 24-hour access to information over your modem, we suggest these services: Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: Printer drivers may be obtained from the following sites:...

  • Page 4

    U.K. Printer drivers, updated HP printer software, and support documentation to help answer your questions about HP products are available. Use Keyword HP to start your tour or call 1-800-827-6364 preferred customer # 1118 to subscribe. In Europe, call the appropriate number below: Printer drivers, updated HP printer software, and interactive sharing of technical information with other members is available on CompuServe’s “HP...

  • Page 5

    Phone: Fax: Mail: Contact Mentor Media at (65) 740-4477 Kong SAR, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893.

  • Page 6

    Call (800) 538-8787 (U.S.) or (800) 387-3154 (Canada). This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call (800) 457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.

  • Page 7

    Call (800) 835-4747 (U.S.) or (800) 268-1221 (Canada). Extended Service (800) 446-0522...

  • Page 8

    HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.

  • Page 10

    If you know your printer needs repair, call (800) 243-9816 to locate your nearest HP-Authorized service provider, or call (208) 323-2551 for HP centralized service dispatch. Post-warranty telephone assistance is available to answer your product questions.

  • Page 11

    If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

  • Page 12

    If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see “Worldwide Sales and Service Offices” in chapter 6. Continued on next page.

  • Page 14: Table Of Contents

    Introduction Paper Handling LED Status Interpretation ....54 Navigation Features ... . . 20 Printer Software.

  • Page 15

    Selecting the Output Bin ... . 96 3 Advanced Printing Tasks Printing to the Standard Output Bin . . . 98 Overview ....133 Printing to the Face-up Bin.

  • Page 16

    Checking the Toner Level ..166 Determining Printer Problems..227 Resetting the HP TonerGauge ..167 Printer Problems ....229...

  • Page 17: Table Of Contents

    Appendix B Control Panel Menus HP Software License Terms ..292 Overview ....354 Worldwide Sales and Service Offices .

  • Page 18

    Appendix C Printer Memory and Expansion Multibin Mailbox Commands ..420 Overview ..... 392 Appendix E Regulatory Information Determining Memory Requirements.

  • Page 19: Navigation Features

    This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: Navigation Features Text Conventions Additional Features of Acrobat Reader Tips for Use Additional features can be accessed through your Acrobat Reader menus and toolbars.

  • Page 20

    Button Button Name Function Page Up and Down The Page Up and Down arrows allow you to scroll Arrows page-by-page through the online user guide. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forward one page.

  • Page 21

    Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function This format is used to represent buttons on the printer, as well as keys on the computer keyboard.

  • Page 22: Reader

    In addition to the navigation buttons provided on the right side of the page, Adobe Acrobat Reader has a number of other features that you may find useful. Button Button Name Function Actual Size This button sets the document view to the page’s actual size.

  • Page 23

    Button Button Name Function Page With This button displays the page and bookmarks to the Bookmarks different sections of the document in a window to the left of the screen. Page With This button displays the page and small images of each Thumbnails page in a window to the left of the screen.

  • Page 24

    Use bookmarks to navigate between chapters. When reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. To print this document - For best quality and quickest printing, always print using a compatible PostScript Level 2 emulation printer driver.

  • Page 25: Printer Features And Benefits

    Congratulations on your purchase of an HP LaserJet printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer.

  • Page 26

    RIP ONCE technology 32 pages per minute (ppm) 166 MHz MIPS microprocessor 600 dots per inch (dpi) with Resolution Enhancement technology (REt) FastRes 1200 provides 1200 dpi quality at full speed More than 220 levels of gray 16 MB (8100/8100N) or 24 MB (8100DN) of RAM, expandable using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently...

  • Page 27

    HP PCL 6 HP PCL 5e for compatibility Printer Job Language (PJL) Printer Management Language (PML) 45 scalable TrueType typefaces 65 fonts with HP FontSmart (not available for Macintosh) PostScript Level 2 Emulation standard...

  • Page 28

    Input Tray 1: A multipurpose tray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper. Trays 2 and 3: Two 500-sheet trays. These trays automatically sense paper size. Optional 2 x 500-sheet Input Tray (Trays 4 and 5): Two 500-sheet trays. These trays automatically sense paper size.

  • Page 29

    Designed for tabletop printing. An optional stand is also available to use with this mailbox. 3 EIO (enhanced input/output) slots HP JetDirect EIO cards, Ethernet (10Base-T, 10Base2), Local Talk, Token Ring, Fast Ethernet 10/100Base-TX Parallel HP Fast InfraRed Connect (fast infrared connection)

  • Page 30

    16 MB RAM, wide format printing, two 500-sheet trays, and a 100-sheet multipurpose tray. Note The HP LaserJet 8100 requires an EIO card to connect to a Macintosh. The HP LaserJet 8100 N printer (product number C4215A)

  • Page 31

    The HP LaserJet 8100 DN printer (product number C4216A) comes standard with 24 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect 600N print server, and a duplexer (for printing on both sides of paper).

  • Page 32

    Standard Output Bin Adjustable paper stop Top cover Control panel Tray 1 (multipurpose) Face-up Bin Front door On/Off switch Tray 1 extensions Tray 3 Tray 2 Right door Tray 1 paper width guides Continued on next page.

  • Page 33

    Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Power outlet Paper Handling Connector (C-link)

  • Page 34

    You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see page 38. Custom Paper Tray Printer Stand 2000-sheet Input Tray...

  • Page 35

    5-bin Mailbox with Stapler Duplexer Envelope Feeder 8-bin Mailbox HP Fast InfraRed Stand for 7-bin 7-bin Tabletop Connect Tabletop Mailbox Mailbox Continued on next page.

  • Page 36

    Hard Disk are available to all users of the printer. The Hard Disk can be write-protected through software for additional security. Windows Users Use HP LaserJet Resource Manager to delete files and manage fonts on a mass storage device (page 73). For more information, see the printer software help.

  • Page 37

    Macintosh Users Use the HP LaserJet Utility to download fonts and files. See HP LaserJet Utility on page or the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software for more information. Note The HP LaserJet Utility is not supported for Traditional Chinese, Simplified...

  • Page 38

    Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) Order Item Description or Use Number Paper 2 x 500-sheet Input Tray Two 500-sheet trays and...

  • Page 39

    Order Item Description or Use Number Paper Duplex Printing Allows automatic printing on C4782A Handling Accessory (duplexer) both sides of paper. 7-bin Tabletop Mailbox Each of the 7 output bins C4783A holds 120 sheets of paper. Designed for tabletop use. 8-bin Mailbox Each of the 8 output bins C4785A...

  • Page 40

    Order Item Description or Use Number Printer Stands Stand for 7-bin Allows 7-bin Tabletop Mailbox C4784A Tabletop Mailbox to be used when printer is mounted on 2 x 500-sheet Input Tray, 2000-sheet Input Tray, or printer stand.

  • Page 41

    Order Item Description or Use Number Printing HP Multipurpose HP brand paper for a variety HPM1120 Supplies Paper of uses (1 box of 10 reams, 500 sheets each). To order a (Other HP media is sample, in the U.S. call available where office 1-800-471-4701.

  • Page 42

    Order Item Description or Use Number Printing Staple Cartridges 3-pack of staple cartridges. C3772A Supplies Each cartridge contains 2000 staples and should last about 2 months, depending on use.

  • Page 43

    Memory, Fonts, Dual In-line Memory Boosts the ability of the printer and Mass Module (DIMM) to handle large print jobs Storage (100-pin) (maximum 192 MB with HP brand DIMMs): EDO DIMMs 4 MB C4135A (100-pin) 8 MB C4136A 16 MB C4137A...

  • Page 44

    Order Item Description or Use Number Memory, Fonts, Font DIMM 8 MB Asian ROM: and Mass (100-pin) Traditional Chinese C4292A Storage Simplified Chinese C4293A Hard Disk Permanent storage for fonts C2985B and forms. Enables RIP ONCE mopying of print jobs that are too large to RIP ONCE mopy in RAM (see page 136).

  • Page 45

    Token Ring RJ-45 and DB-9 J3112A Fast Ethernet J3113A 10/100Base-TX RJ-45 only HP Fast InfraRed Enables wireless printing C4103A Connect from any IRDA-compliant portable device (such as a laptop computer) to the HP LaserJet 8100 N or 8100 DN printer.

  • Page 46

    2 x 500-sheet Input Tray. Maintenance Preventive Maintenance For 110V units C3914A Accessory For 220V units C3915A Documentation HP LaserJet Printer A guide to using paper and 5040-9092 Family Paper other print media with Specification Guide HP LaserJet printers. PCL 5/PJL Technical...

  • Page 47

    Order Item Description or Use Number Documentation HP LaserJet 8100, This is an online user guide C4214-60103 8100 N, and 8100 DN provided on compact disc. Printers User Guide User Documentation An additional copy of the C4214-99001 Bundle getting started guide and the...

  • Page 48

    The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line). 2-line display Cancel Menu Item - Value + Select Ready Data Attention...

  • Page 49: Configurations

    Light Indication Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display. To print a configuration page, see page 278.

  • Page 50

    Function Places the printer either online or offline. Prints any data residing in the printer’s buffer. Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. Allows the printer to continue printing with an error message such as Confirms a manual feed request if Tray 1 is loaded and has been set from the Paper Handling Menu in the printer’s control panel.

  • Page 51

    Function Cycles through the selected menu’s items. Press the right end of the button to move forward or the left end of the button to move backward. The Item key is also used to navigate through the printer’s online Help system (see page 199).

  • Page 52

    For a complete list of control panel items and possible values, see page 354. Press for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. Continued on next page.

  • Page 53

    1 Press repeatedly until the desired menu appears. 2 Press repeatedly until the desired item appears. 3 Press repeatedly until the desired setting appears. 4 Press to save the selection. An asterisk appears next to the selection in the display, indicating that it is now the default. 5 Press to exit the menu.

  • Page 54

    Use the following table to interpret the status lights on the Optional 2000-sheet Input Tray, the Optional 2 x 500-sheet Input Tray (Trays 4 and 5), the 8-bin Mailbox, the 7-bin Tabletop Mailbox, and the 5-bin Mailbox with Stapler. Optional 2000-sheet Input Tray and the Optional 8-bin Mailbox, 7-bin Tabletop 2 x 500-sheet Tray...

  • Page 55

    Optional 2000-sheet Input Tray and the Optional 8-bin Mailbox, 7-bin Tabletop 2 x 500-sheet Tray Mailbox, and the 5-bin Light (Trays 4 and 5) Mailbox with Stapler The printer might be in Power The printer might be in Power Save mode. Press Save mode.

  • Page 56

    Resource Manager Macintosh Software Macintosh Software Apple LaserWriter 8 Driver Apple LaserWriter 8 Driver PPDs PPDs HP LaserJet Utility* Macintosh HP LaserJet Utility* Fonts* Client Desktop Printer Utility* Guide files* * These products are not supported in Traditional Chinese, Simplified Chinese,...

  • Page 57: Configuration

    Included with the printer is a compact disc containing the HP LaserJet Printing System. On the compact disc are software components and drivers that benefit end users and network administrators. See the ReadMe file for the most current information.

  • Page 58

    IBM OS/2 Warp 3.0 or greater Apple AppleTalk (LocalTalk or EtherTalk) Network administration software for UNIX and other network operating systems is available from the web or through your HP distributor. (See the HP Customer Care pages at the front of this user guide.) The drivers and software components for end users and administrators using the environments listed above are described in the following sections.

  • Page 59: Printer Software

    Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Access the Windows Printer Driver on page for more specific driver information. Apple LaserWriter 8 Driver on page for more specific driver information.

  • Page 60: Printer Drivers

    PPDs are included (see page 76). Within the computer installation program, select Typical Install to install the PCL 5e, PCL 6, and PS drivers and HP FontSmart. Select Custom Install to install only the software you prefer, or if you are a network administrator.

  • Page 61

    Click Install to install the LaserWriter 8 driver, PPDs, PDFs, online help, HP LaserJet utility, and Desktop Printer utility. Click Custom to only install the software you prefer. You can obtain the following printer drivers by downloading them from the Internet or by requesting them from an HP-authorized service or support provider.

  • Page 62

    Note If the desired printer driver is not on the compact disc or is not listed here, check the software application’s installation disks or ReadMe files to see if they include support for the printer. If not, contact the software manufacturer or distributor and request a driver for the printer.

  • Page 63

    For more information, see page 60.) Network Administrators: If the printer is attached to a network through an HP JetDirect EIO card, before you can print, the printer must be configured for that network. To configure the printer for your network, you can select Custom Install from the printer installation program or use HP JetAdmin.

  • Page 64

    1 Close all running applications. 2 Insert the compact disc into the CD-ROM drive. (Depending on the computer configuration, the installation program may automatically start.) 3 Click Start. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK.

  • Page 65

    Note Windows 3.1x includes only PostScript Level 2 Emulation (or Level 1 Emulation for Windows 3.1x) and FontSmart. 1 Close all running applications. 2 Insert the compact disc into the CD-ROM drive. 3 In the Windows Program Manager screen, click the File menu. 4 Click Run.

  • Page 66

    HP JetAdmin software. The JetDirect Port can be installed and configured during the custom installation. 2 Use HP JetAdmin to configure the HP JetDirect print server and the printer for your network. You also can use HP Web JetAdmin to configure your printer with your web browser.

  • Page 67

    4 Open the Chooser from the Apple menu. 5 Click the Apple LaserWriter 8 icon. If the icon is not there, contact HP Customer Care. 6 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located.

  • Page 68

    To configure the driver once the software is installed, access it in one of the following ways: Temporarily Change Settings Change Default Settings Operating System (from a software application) (across all applications) Windows 9x From the File menu, click Print, Click the Start button, point to and then click Properties.

  • Page 69

    For Windows, choose a printer driver based on the way you use the printer. Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. Use the PCL 5e driver if you want print results to look comparable to those from older printers.

  • Page 70

    Each printer driver has help screens that can be activated either from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver.

  • Page 71

    A list of all available features is as follows: printer status “How Do I...” help utilities job status If you choose not to use HP ToolBox, it can be disabled. See the printer software help.

  • Page 72

    HP DocWise also notifies you if any errors occur during the printing of your job, such as paper out. If you choose not to use HP DocWise, it can be disabled. See the printer’s software help.

  • Page 73

    HP FontSmart is not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese. Access HP FontSmart from the HP LaserJet folder or through HP ToolBox. HP FontSmart is a font management utility (for Windows only) that does the following: installs, uninstalls, and deletes fonts...

  • Page 74

    HP JetSend is a new technology from Hewlett-Packard that allows devices to communicate with each other simply and directly. HP JetSend is built into your printer, allowing it to receive information from any JetSend-enabled sending device anywhere on your network, whether it is in the same office or at a remote location.

  • Page 75

    To use JetSend infrared capability, line up the infrared sensors between the sending and receiving devices, and choose the “send” option on the sending device. The devices will automatically negotiate the best possible outcome because they have JetSend in them. Note HP JetSend is not available for the Macintosh.

  • Page 76

    An installation program for the PPDs and other software is provided on the compact disc. Use the Apple LaserWriter 8 Driver that comes with the computer or is installed with the HP printer software compact disc. Continued on next page.

  • Page 77

    The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese. HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: Customize the printer’s control panel messages.

  • Page 78

    HP-UX* IBM OS/2* Sun Solaris* *HP Web JetAdmin is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Customer Care pages at the front of this user guide to obtain this software.

  • Page 79

    HP JetAdmin is primarily for users who cannot use Web JetAdmin due to the lack of browser access or because none of the supported server platforms exist on their network. HP JetAdmin should be installed only on the network administrator’s computer. HP JetAdmin can be accessed by clicking the Start button (point to Settings, and then click Control Panel) in Windows 9x and Windows NT 4.0 or from the HP LaserJet program group folder.

  • Page 80

    Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide.)

  • Page 81

    HP LaserJet utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: Customize the printer’s control panel messages.

  • Page 82

    The HP LaserJet Resource Manager should be installed only on the network administrator’s computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Bidirectional communication is required. Note HP LaserJet Resource Manager is not available for the Macintosh.

  • Page 83: Selecting The Input Tray

    This chapter presents basic printing tasks, such as: Selecting the Input Tray Selecting the Output Bin Using the Stapler Printing Both Sides of Paper (Optional Duplex Printing Accessory) Printing Envelopes Printing Special Paper...

  • Page 84

    CAUTION To avoid a paper jam, never add or remove paper from Tray 1 while the printer is printing. To avoid damaging the printer, print labels and transparencies only from Tray 1. Send them to the Face-up Bin, and do not print them on both sides.

  • Page 85

    3 Slide the paper width guides to the appropriate size marked on the tray. 4 Place paper into the tray without stacking it above the paperfill mark. Note For single-sided printing, place paper into the tray with side-to-be-printed up. The top of the page (such as letterhead) should be toward the rear of the printer.

  • Page 86

    5 Paper loading differs by size: a. Load Letter and ISO A4 with the longer edge of the page leading into the printer. b. Load envelopes, Executive, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the short edge of the page leading into the printer.

  • Page 87

    6 Slide the paper into the printer until paper fits squarely and firmly between the paper width guides, without bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Face-up Bin to avoid curl.

  • Page 88

    1 Open the tray until it stops. 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading. Continued on next page.

  • Page 89

    4 Turn the paper guide lock to the locked position. 5 Adjust the left paper guide by pushing in, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front slot.

  • Page 90

    7 Insert up to 500 sheets of paper into the tray. Do not fill the input tray above the paper fill marks on the guides. Note For single-sided printing, place the side-to-be- printed facing down. For double-sided printing, the front side should be facing up. For letter and A4 paper only, the top of the letterhead should be toward the rear of the tray.

  • Page 91

    8 Make sure that the paper size tab is set correctly. Slide the tray back into the printer. If you wish to select your paper by type rather than tray (source), see page 144. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4.

  • Page 92

    An optional 2000-sheet Input Tray (Tray 4) is available for the printer. The tray fits under the printer and acts as a base. For paper specifications, see page 328. Continued on next page.

  • Page 93

    1 Slide Tray 4 open until it stops. 2 Pull the front guide out by the blue pin. Place the guide into the slots in the top and bottom of the input tray that correspond to the paper size you are loading and push in the pin. 3 Repeat step 2 to adjust the back guide.

  • Page 94

    5 Load up to 2000 sheets of paper into the tray. Do not allow paper to extend above the paperfill mark on the sides. a. Load Letter or A4 paper with the top of the page toward the rear of Tray 4, side-to-be- printed down (A) for single-sided printing.

  • Page 95

    6 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray, without bending. Note Do not store paper in the free area on the left side. Serious damage may occur to the unit. 7 Close Tray 4.

  • Page 96

    The printer has several output locations: the Standard Output Bin, the Face-up Bin, and the optional 7-bin Tabletop Mailbox, the 8-bin Multibin Mailbox, and the 5-bin Mailbox with Stapler. Standard Output Bin Face-up Bin Continued on next page.

  • Page 97

    Face-up Bin Standard Output Bin Mailbox Bins (5-bin Mailbox with Stapler shown) Note For best results, use the Face-up Bin to print envelopes, labels, or transparencies.

  • Page 98

    The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin.

  • Page 99

    The paper stop, illustrated below, is located near the Standard Output Bin. It can be adjusted to help paper lay flat as it exits the printer. The paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed.

  • Page 100

    The Face-up Bin, located on the upper left side of the printer, holds up to 125 sheets of paper face up as they exit the printer. This bin is mainly used for special paper types, such as labels, envelopes, or transparencies, that cannot tolerate the curved paper path of the Standard Output Bin.

  • Page 101

    The following Mailboxes are available for the printer: 7-bin Tabletop Mailbox (each bin holds up to 120 sheets of paper) 8-bin Mailbox (each bin holds up to 250 sheets of paper) 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper) These mailboxes attach to the left side of the printer.

  • Page 102

    The network or printer administrator chooses the mode of operation through the control panel or through an HP network configuration utility, such as HP JetAdmin or HP LaserJet Utility. You will need to set up your printer driver to reflect the mode chosen by the administrator.

  • Page 103

    Nonbidirectional Environment The driver setting must match the printer mailbox mode. The method for changing the mode varies with driver and by operating system. See your driver’s online help. The printer control panel will display different messages depending on the mailbox used and which mode you are using.

  • Page 104

    In Job Separation, Collator, Then the physical location is: and Stacking Modes, if the Control Panel says: 5-bin Mailbox with Face-up Bin Stapler Mailbox 1-5 Stapler Bin 7-bin Tabletop Face-up Bin Mailbox Mailbox 1-7 8-bin Mailbox Face-up Bin Mailbox 1-8 Note For the types of paper the printer supports, see page 330).

  • Page 105

    You can select mailboxes through your software application, printer driver, or from the printer control panel. Otherwise, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver.

  • Page 106

    1 Turn off the printer and remove the Face-up Bin. 2 Open the stapler unit cover. 3 Squeeze the staple cartridge tabs together and pull the empty staple cartridge out. Continued on next page.

  • Page 107

    4 Remove the plastic shipping clip from the new staple cartridge. Insert the new staple cartridge so that it snaps into place. 5 Close the stapler unit cover, replace the Face-up Bin, and turn the printer on. Note If the printer runs completely out of staples or a staple jam requires that you remove all the staples in the path, up to six copies may not be stapled.

  • Page 108

    The stapler can staple documents of 2 to a maximum of 20 pages on 16 to 28 lb paper, Letter, and A4 size only. The stapler should not be set as the default output bin. If your job is only one page or if it is greater than 20 pages, the printer will print your job to the bin, but it will not be stapled.

  • Page 109

    If your software does not support stapling, set it using the directions below. 1 Press Menu repeatedly until appears. 2 Press Item repeatedly until appears. 3 Press repeatedly until appears. (See pages to choose the appropriate bin according to the mode you are using.) Your network administrator may have changed the name of this bin.

  • Page 110

    The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page 392).

  • Page 111

    CAUTION Do not print on both sides of labels, transparencies, envelopes, or paper heavier than 28 lb (105 g/m ). Damage to the printer and paper jamming might result. You might need to configure the printer driver to recognize the duplexer. (See the printer software help for details.) To print on both sides of paper, make the selection from the software or printer driver.

  • Page 112

    The duplexer prints the second side of the paper first, so paper such as letterhead and preprinted paper needs to be oriented as shown. Tray 1 Load letter and A4 paper with the front side down and the top, short edge toward the rear of the printer.

  • Page 113

    All other trays Load letter and A4 paper with the front side up and the top, short edge toward the rear of the tray. Load other sizes with the front side up and the top, short edge toward the right of the tray.

  • Page 114

    The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set from the Paper Handling Menu and from the Printing Menu). Note The terminology for the binding edge in the driver may be different. 1.

  • Page 115: Feeder

    With the optional envelope feeder, the printer will automatically feed up to 10 envelopes. (For supported envelope sizes, see page 330.) To print envelopes without an envelope feeder, see page 119. Note See the documentation included with the envelope feeder for complete installation and setup instructions.

  • Page 116

    Envelope Guides weight Tray extension...

  • Page 117

    1 Open Tray 1 and remove the cover over the opening for the envelope feeder. 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the corresponding printer rails. 4 Slide the envelope feeder into the printer until it locks into place.

  • Page 118

    Note Print only envelopes approved for use in the printer (page 343). 1 Pull out the envelope tray extender. The tray extender will help reduce jams. 2 Adjust the width guides to the size of the envelopes to be used. 3 Lift the envelope weight lever, and insert the envelopes up to the fill mark.

  • Page 119

    With the optional envelope feeder, the printer will automatically feed up to 10 envelopes. To order an envelope feeder, see page 38. To print with the envelope feeder, see page 115. Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope.

  • Page 120

    1 Open Tray 1. 2 If necessary, pull out the tray extension for the envelope size you are printing. 3 Place up to ten envelopes between the paper width guides, face up. 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it.

  • Page 121

    1 Load up to ten envelopes into Tray 1. 2 Specify Tray 1, Automatic, or select the paper source by type in your software application, and set the envelope size and type to the appropriate envelope size (page 343). 3 If your software does not automatically format an envelope, specify Landscape for page orientation in your application.

  • Page 122

    Special paper includes letterhead, envelopes, labels, transparencies, full- bleed images, rotated paper, postcards, custom-size, and heavy paper. When printing letterhead or preprinted paper, it is important to load the trays with the correct orientation. When printing with prepunched paper, always load the paper with the holes toward the printer.

  • Page 123

    Note Paper orientation can differ when you print with an optional duplexer (page 112). Printing in portrait or landscape mode is usually selected from the software application or printer driver. If the option is not available, change the Orientation setting from the Printing Menu in the printer’s control panel (page 369).

  • Page 124: Printing Labels

    Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 341). Print a stack of 50 labels from Tray 1. Load labels with the side-to-be-printed facing up and the top, short edge toward the back, if they are letter or A4 size.

  • Page 125

    Do not: CAUTION Failure to follow these instructions can damage the printer. Load the trays to capacity because labels are heavier than paper. Use labels that are separating from the backing sheet, wrinkled, or damaged in any way. Use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) Feed a sheet of labels through the printer more than once.

  • Page 126: Printing Transparencies

    Overhead transparencies used in HP LaserJet printers must be able to withstand the 392° F (200° C) temperature encountered in the printer’s fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend to stick to each other, remove each transparency from the output bin before printing the next one.

  • Page 127

    You can print on custom-size paper from Tray 1. For paper specifications, see page 330. If you are using the printer driver to set the paper size, under the Custom button, select the paper tab and set the paper size. 1 In your software application, select Tray 1 for the paper source and select Paper Source:...

  • Page 128

    2 Print custom-size paper from Tray 1. See Loading Tray 1 on page 84. 3 The edge of the paper feeding into the printer must be at least 3.9 inches (98 mm) wide to allow rollers inside the printer to grab the paper.

  • Page 129

    Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 328. Note The printer’s control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer.

  • Page 130

    Do not attempt to print on paper smaller than 3.9 inches (98 mm) wide or 7.5 inches (191 mm) long. Set page margins at least .17 inch (4 mm) away from the edges. When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, or from the printer’s control panel.

  • Page 131

    X (front edge) 7.5 in. (191 mm) Y (side edge) If the settings are not available from the software, set the custom paper size from the control panel: 1 From the Printing Menu set 2 From the Printing Menu, select inches or millimeters as the unit of measurement.

  • Page 132

    4 If custom paper is loaded into Tray 1 and , then set from the Paper Handling Menu in the printer’s control panel. See Customizing Tray 1 Operation on page 141. 5 In the software, select Custom or the name assigned to the custom-size paper in the driver as the paper size.

  • Page 133: Using Features In The Printer Driver

    This chapter introduces some advanced printing tasks to help you take full advantage of the printer’s features. These tasks are “advanced” because they require you to change settings from a software application, the printer driver, or the printer’s control panel. Using Features in the Printer Driver Different First Page Customizing Tray 1 Operation...

  • Page 134

    Storing a Print Job Printing with the Optional HP Fast InfraRed Connect Note Only use PCL 5e for backward compatibility. Most of the features in this section do not apply to PCL 5e. We recommend the use of PCL 6 or PS to take best advantage of the features in this printer.

  • Page 135

    To access Windows printer drivers, see page 68. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different. Check the drivers for available options. The PCL 6 driver takes full advantage of the printer’s features.

  • Page 136

    RIP ONCE allows the print job to be processed one time at the printer. The formatted print job can then be printed multiple times without pausing to process the print job again. This feature is normally active. Printer drivers allow you to save the printer settings you use most often as the default settings.

  • Page 137

    A watermark is a notice, such as “Top Secret,” printed in the background of each page in a document. Check the driver for available options. For Macintosh, you can select “Custom” and specify any text you choose.

  • Page 138

    1 For Windows, select “Use different paper for first page” in your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1.

  • Page 139: Printing By Type And Size Of Paper

    2 Load the paper for the remaining pages of the document into another tray. You may select the first and remaining pages by type of paper. For more information, see Printing by Type and Size of Paper on page 144.

  • Page 140

    You can print more than one page on a single sheet of paper. This feature is available in some printer drivers and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver.

  • Page 141

    Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded or to print only from Tray 1 if the type of paper loaded is specifically requested. Set from the Paper Handling Menu in the printer’s control panel.

  • Page 142

    means the printer treats Tray 1 like the internal trays. Instead of looking for paper in Tray 1 first, the printer pulls paper either starting from the bottom tray upward (from the tray with the highest capacity to the tray with the least capacity) or the tray that matches type or size settings selected from the software.

  • Page 143

    The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel.

  • Page 144

    You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). If you frequently use several different kinds of paper, once trays are set up correctly, you do not have to check which paper is loaded in each tray before you print.

  • Page 145

    4 From the software or printer driver, select the desired type and size of paper. Note The type and size settings can also be configured from HP JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1 or set from the Paper Handling Menu in the printer’s...

  • Page 146

    The variable fuser mode specifies the temperature and printing speed for a specific type of paper. The user can change the variable fuser mode to improve the print quality for paper that is having problems (such as heavy, light, or rough media) even though the paper technically meets the specifications provided on page 330.

  • Page 147

    The user can change the variable fuser mode for each of these types of paper from the control panel. The following are the variable fuser modes: Variable Fuser Mode Temperature and Printing Speed for Letter and A4 Normal fuser temperature setting, 32 ppm Low fuser temperature setting, 32 ppm Raises fuser temperature setting, 32 ppm Raises fuser temperature setting, 24 ppm...

  • Page 148

    To change the variable fuser mode for a paper type from the control panel: 1 Press repeatedly until appears. 2 Press repeatedly until appears. 3 Press until appears. 4 Press to select the option. 5 Press repeatedly until the desired paper type appears. 6 Press repeatedly until the desired variable fuser mode appears.

  • Page 149

    Custom-size paper can be loaded into Tray 1 and, with the optional Custom Paper Tray accessories, into Trays 3 and 5. However, only one custom paper size can be defined in the control panel. This means that you can have several Custom Paper Trays, but you must put the same custom-size paper in all of them.

  • Page 150

    6 To select the unit of measure: a. Press until appears. b. Press repeatedly until the desired unit of measure appears. c. Press to save the selection. 7 To select the X dimension (see page for more information about the X dimension): a.

  • Page 151

    The quick copy feature prints the requested number of copies of a job and stores a copy of the job on the printer’s hard disk. Additional copies of the job can be printed later. This feature is the default for every job. This feature can be turned off from the driver.

  • Page 152

    If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A stored quick copy job can also be deleted from the control panel or from HP Web JetAdmin. 1 Press repeatedly until appears.

  • Page 153

    The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. To permanently store the job and prevent the printer from deleting it when space is needed for something else, select the Stored Job option in the driver. The user can print the remaining copies of a job held on the printer’s hard disk from the control panel.

  • Page 154

    When a user sends a proof and hold job, the printer automatically deletes that user’s previous stored proof and hold job. If there is not a proof and hold job already stored for that job name and the printer needs additional space, the printer may delete other stored proof and hold jobs starting with the oldest one.

  • Page 155

    The private printing feature lets a user specify that a job is not printed until that user releases it using a 4-digit Personal Identification Number (PIN) through the printer’s control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job.

  • Page 156

    5 Press until the desired number of copies appears. 6 Press to print the job. A private job is automatically deleted from the printer’s hard disk after the user releases it for printing, unless the user selects the Stored Job option in the driver.

  • Page 157

    The user can download a print job to the printer’s hard disk without printing it. The user can then print the job at any time through the printer’s control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print.

  • Page 158

    Jobs stored on the printer’s hard disk can be deleted from the control panel. 1 Press repeatedly until appears. 2 Press until the desired job name appears. 3 Press to select the job. appears. 4 Press until appears. 5 Press to delete the job.

  • Page 159

    FIR port. Note For more information, see the user guide for the HP Fast InfraRed Connect. Note When printing in Windows 3.1, go to the Printers panel in the Control Panel window and make sure that Use Print Manager is selected and that Fast Printing Direct to Port is not selected.

  • Page 160

    5 Select the file to print. Before launching the InfraRed Driver, complete the following steps: 1 From the Printers panel, select the HP LaserJet 8100, 8100 N, or 8100 DN as your default printer. 2 While in the same Printers panel, go to Properties/Details, and make sure that Virtual Infrared LPT Port is selected.

  • Page 161

    1 Align your laptop computer (or other portable device equipped with an IRDA-compliant FIR window) within 2 to 3 feet (1 meter) maximum of the HP Fast InfraRed Connect. The FIR window must be at an angle of +/- 15 degrees to ensure an effective connection for printing. The following graphic illustrates the required alignment of devices necessary for printing.

  • Page 162

    2 Print the job. The status indicator on the HP Fast InfraRed Connect lights up, and, after a short delay, the printer status panel displays If the status indicator does not light up, realign the HP Fast InfraRed Connect with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices.

  • Page 163

    The job interrupt and resume feature lets a user temporarily stop the job that is currently printing in order to print another job. When the new job is finished printing, the interrupted job resumes printing. A user can only interrupt jobs that are printing and collating multiple copies by connecting to the infrared (FIR) port on the printer and sending a job to the printer.

  • Page 164

    This chapter explains basic printer maintenance. Managing the Toner Cartridge Cleaning the Printer Note To ensure optimum print quality, the printer will prompt you to perform printer maintenance every 350,000 pages. When the message appears on the control panel, you will need to purchase a Printer Maintenance Kit and install the new parts.

  • Page 165

    Because they are not HP products, HP cannot influence their design or control their quality. To install a new HP toner cartridge and recycle the used cartridge, follow the instructions included in the toner cartridge box.

  • Page 166

    The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 20,000 pages. (A typical business letter is about 5% coverage.) This assumes that print density is set to 3 and EconoMode is off.

  • Page 167

    After a new toner cartridge is installed, the user must reset the HP TonerGauge from the control panel. When the top cover is closed after installing the new toner cartridge, the message is displayed on the control panel for approximately 30 seconds. To reset the...

  • Page 168

    When toner is low, the printer’s control panel displays the message. If the message displays, but the printer continues printing, is set to (the default setting). If the printer stops printing when low toner is detected, is set to To resume printing, press The printer will continue to display until you replace the toner cartridge.

  • Page 169

    When toner is low, faded or light areas might appear on a printed page. You might be able to temporarily improve print quality by redistributing the toner. The following procedure might allow you to finish the current print job before replacing the toner cartridge.

  • Page 170

    1 Open the top cover. 2 Remove the toner cartridge from the printer. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.

  • Page 171

    To maintain print quality, clean the printer thoroughly: Every time you change the toner cartridge. Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe all warnings and cautions with the cleaning tasks on the following page.

  • Page 172

    1 Before you begin these steps, turn the printer off and unplug all cables. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the transfer roller (A).

  • Page 173

    If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1 Press repeatedly until appears. 2 Press repeatedly until appears. 3 Press to create the cleaning page. 4 Follow the instructions on the cleaning page to complete the cleaning process.

  • Page 174

    This chapter will help you to solve printer problems. Clearing Paper Occasionally, paper can jam during printing. This section will help Jams you to locate paper jams, properly clear them from the printer, and (see page 176) solve repeated paper jams. Understanding Many different messages can appear on the printer’s control panel Printer Messages...

  • Page 175

    Correcting Output The printer should produce print jobs of the highest quality. If print Quality Problems jobs do not look sharp and clear, defects such as lines, specks, or (see page 221) smears appear on the page, or paper is wrinkled or curled, use this section to troubleshoot and solve the output quality problem.

  • Page 176

    If the printer’s control panel displays a paper jam message, look for paper in the locations indicated in the graphic on page 177, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message.

  • Page 177

    Standard Output Bin Top cover area Tray 1 Stapler Right door Multibin Mailbox * Vertical transfer door 2000-sheet Input Tray * Tray 2 and Tray 3 Left door Front door (Tray 4) * Other paper handling accessories may be installed in these positions. Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed.

  • Page 178

    1 Open Tray 1 by pulling down. 2 Check for paper in the Tray 1 area. 3 Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below. Carefully check to be sure you have removed all pieces of torn paper.

  • Page 179

    1 Open the right door located below Tray 1. 2 Check for paper in this area. 3 Open the jam access cover using the green lever. 4 Remove any paper from this area by pulling it out of the printer. 5 Be sure to remove all pieces of torn paper.

  • Page 180

    1 Open the tray. 2 Remove jammed or damaged paper from this area by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open and close the top cover.

  • Page 181

    1 Open the tray. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove jammed paper (B). 6 Close the vertical transfer door.

  • Page 183

    1 Open Tray 4. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove all jammed paper (B). 6 Close the vertical transfer door.

  • Page 185

    1 Open the top cover. 2 Remove toner cartridge (A). WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3 Remove envelopes in this area by pulling them straight up and out of the printer (B). 4 Be sure to remove any pieces of torn paper. Lift both of the green user tabs and remove any envelopes that may be hidden (C).

  • Page 187

    1 Open the front door. 2 Check for paper in this area. 3 Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper. 4 If you cannot remove all the paper through the front door, open the left door and carefully pull out any paper from area (B).

  • Page 189

    1 Open the top cover. 2 Remove the toner cartridge (A). WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3 Lift the green lever and remove any paper that may be hidden. 4 Remove any paper in this area by pulling it straight up and out of the printer (B).

  • Page 190

    If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear.

  • Page 191

    1 Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Remove any jammed or damaged paper from this area by pulling it out of the printer (A).

  • Page 192

    1 Turn off the printer. 2 Remove the Face-up Bin. 3 Remove paper from area (A) by carefully pulling it out, away from the printer. 4 Pull the mailbox away from the printer and remove any paper in area (B). Be sure to remove any torn pieces of paper. 5 Remove any paper in area (C) by carefully pulling it out of the printer.

  • Page 194

    1 Remove the Face-up Bin. 2 Open the stapler unit cover. 3 Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler. 4 Remove loose or damaged staples from the stapler head.

  • Page 195

    5 Close the stapler unit cover and replace the Face-up Bin. Clear all paper paths that may have jammed as a result of the jammed staples. Note After clearing a stapler jam, up to two documents may not be stapled when printing resumes because the stapler must reload.

  • Page 196

    Situation Solution General 1. Check to see that paper is correctly loaded in the trays and that all repeated paper width guides are correctly set (not skewed). See Chapter 2, “Printing jam problems Tasks.” 2. Make sure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper.

  • Page 197

    7. Printer may be dirty. Clean the printer as described on page 171. 8. Check that the correct paper size is installed (page 328). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer. Note If jams continue, contact your authorized HP service provider.

  • Page 198

    If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 199

    This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system. Whenever a appears in a error message or a message alternates with , press the key to navigate through a sequence of instructions.

  • Page 200

    Message Explanation or Recommended Action The optional input tray cannot feed paper to the printer because a door or paper guide is open. alternates with Check the doors and paper guides. The optional output device is not properly connected to the printer. A proper connection must be made for printing to continue.

  • Page 201

    Delete files from the EIO disk and then try again. Use HP LaserJet Resource Manager to download or delete files and fonts. (See the software help for more information.) The EIO disk is protected, and no new files can be written to it.

  • Page 202

    Message Explanation or Recommended Action The EIO disk is not working correctly. Remove the EIO disk from the slot indicated. Replace it with a new EIO disk. Wait for the message to disappear (approximately 5 minutes). If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute alternates with and no action is required.

  • Page 203

    Message Explanation or Recommended Action Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the printer’s control panel (page 360). Press if the desired envelope is already loaded in the feeder. Press to scroll through the available types and sizes.

  • Page 204

    Message Explanation or Recommended Action Delete files from the flash DIMM. Use HP LaserJet Resource Manager to download or delete files and fonts. (See the software help for more information.) The flash DIMM is protected and no new files can be written to it.

  • Page 205

    Message Explanation or Recommended Action Programs and fonts can be stored on the printer’s file system. At bootup time these entities are loaded into RAM. (These entities can take a long time to load into RAM depending on the size and number alternates with of entities being loaded.) The specifies a sequence number...

  • Page 206

    Message Explanation or Recommended Action The printer did not have enough free memory to print the entire job. The remainder of the job will not print and will be cleared from memory. Press to continue. Change the Resource Saving setting from the printer’s control panel (page 354) or add more memory to the printer (page 392).

  • Page 207

    Explanation or Recommended Action A recoverable error occurred in an external paper handling device. Push the mailbox away from the printer, and then re-attach it. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user’s guide.)

  • Page 208

    Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP LaserJet Resource Manager or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk.

  • Page 209

    Message Explanation or Recommended Action Load the requested paper into the specified tray ( ). (See the sections on loading paper, starting on page 84.) Make sure that the trays are correctly adjusted for size.The tray type settings (and size for Tray 1) must be set from the printer’s control panel (page 144).

  • Page 210

    Message Explanation or Recommended Action An external paper handling device detected an unsupported paper size. The printer will go offline until the condition is corrected. If the requested paper size or type is not available, the printer asks if it should use another paper size or type instead. Press to scroll through the available types and sizes.

  • Page 211

    Remove jammed paper from the specified location (page 176). Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 212

    IEEE-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (page 59). Press to clear the error message. (Data will be lost.) If this message persists, contact an HP-authorized service or support provider.

  • Page 213

    Message Explanation or Recommended Action The connection has been broken between the printer and the EIO card in the specified slot. alternates with Press to clear the error message and continue printing. The paper size you are trying to print is not the same as the control panel setting for Tray 1.

  • Page 214

    An internal error has occurred. Turn the printer off, and then turn the printer on. The message might clear and then reappear when the next print job is sent. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 215

    You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of...

  • Page 216

    If the error does not clear, turn the printer off, then turn the printer If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 217

    Explanation or Recommended Action A temporary printing error occurred. Turn the printer off, then turn the printeron. alternates with If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 218

    Explanation or Recommended Action A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 219

    Print a configuration page and check the printer settings to determine which values have changed (page 278). If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 220: Printing A Job

    Explanation or Recommended Action A temporary printing error occurred. Turn the printer off, and then turn the printer on. alternates with If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

  • Page 221

    Use the examples below to determine which output quality problem you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically rather than horizontally.) Continued on next page.

  • Page 222

    Light Print or Toner Specks Dropouts Lines Fade (front or back) Gray Toner Loose Repeating Background Smear Toner Defects Misformed Page Skew Curl or Wrinkles or Characters Wave Creases...

  • Page 223

    Troubleshooting Steps (Follow the steps in the order they are listed.) 1. Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or use the printer’s cleaning page. 3. Make sure EconoMode is off.

  • Page 224

    8. Print to a different output bin. 9. Adjust the toner density setting. 10. Change the fuser mode setting (page 146). 11. Redistribute the toner in the toner cartridge. 12. Install a new HP toner cartridge. (See instructions provided with the toner cartridge.)

  • Page 225

    13. Order and install the Printer Maintenance Kit. 14. After trying all the steps suggested above, contact an HP-authorized service or support provider. (See the HP Customer Care pages in the front of the user guide.)

  • Page 226

    Note Once you have used this method to print envelopes, return the fuser levers to the up position. 1 Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area.

  • Page 227

    Printer Does Not Turn On Blank or Garbled Control Panel Display Printer Cannot Print Configuration Page Print Job Does Not Print Computer, Network, or I/O Port Problems Print Speed is Too Slow Printing is Incomplete or Incorrect Printer Ignores Font, Format, or Tray/Bin Selection Print Job Does Not Print on Both Sides of Paper Print Job on Custom Paper Does Not Print Correctly Problems with Tray 1...

  • Page 228

    Problems with the Optional 7-bin Tabletop Mailbox Problems with the Optional Duplex Printing Accessory Problems with the Optional Envelope Feeder Printer Hard Disk PS Troubleshooting HP Fast InfraRed Connect Problems Macintosh Problem Solving...

  • Page 229

    Situation Solution Printer is not plugged in. Plug the AC power cord firmly into the grounded power receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not Make sure line voltage is in the correct range. (See the correct.

  • Page 230

    Display is blank and Press all the keys to see if one is stuck; contact your internal fans are not HP service representative if this does not work. running. Printer display is in the Reconfigure the control panel display language. See the wrong language or getting started guide.

  • Page 231

    Situation Solution A printer cover is open. Firmly close the printer top cover and all doors (left, front, and right). Paper is jammed in the Check for paper jams, see instructions starting on page 176. printer. Messages appear in the Understanding Printer Messages starting on page 198.

  • Page 232

    Situation Solution Printer is off or not Make sure the printer is on and that all power cables are firmly connected to an active plugged into both the printer components and an active power power source. source. Printer is offline. Press to put the printer online.

  • Page 233

    Situation Solution Make sure that you are using the correct printer driver. Data from a previous Complex print job may still be processing. print job is still in the printer’s buffer. Make sure the printer is online. Make sure control panel reads processing job.

  • Page 234

    Situation Solution Make sure that you are using the correct printer driver. Data light is flashing but Complex print job may still be processing. nothing prints. Make sure the printer is online. Make sure control panel reads processing job. Open the Top Cover. Pull out the toner cartridge and check for paper.

  • Page 235

    Situation Solution Printer speed is highly dependent on how your software Printer is usually slow to application is set up, which printer driver you are using, and respond. how much traffic is on the network. See the getting started guide for configuration information. You might need to add more memory (page 397).

  • Page 236

    Your parallel printer cable might be defective. Use a high-quality cable; see page for an HP cable part number. Set the item in the Configuration Menu to (page 375). The printer may have been set to PCL and a PS job was sent to the printer, or vice versa.

  • Page 237

    Check your cable to make sure that it is securely connected to both the printer and the computer. Your parallel printer cable may be defective. Use a high-quality cable; see page for an HP cable part number. Check the control panel display for an error message. Printing stops in the If you are on a network, make sure the computer is correctly middle of the job.

  • Page 238

    Situation Solution Printer printing more To avoid printing more copies than requested, the collate copies than requested. function in the application must not be selected. Situation Solution The font is not present in the printer and must be Printer prints wrong downloaded from your software application or the proper fonts or formats.

  • Page 239

    Situation Solution Be sure your software application is selecting the correct Printer draws paper from paper size. the wrong tray. Make sure that the driver for your software application is correctly installed, configured, and capable of requesting the desired paper size and type. The size of paper requested is not loaded in the tray selected.

  • Page 240

    Situation Solution Job went to a different The wrong size or type of paper was used for the job. (See bin than was expected. page for supported paper sizes.) Make sure you have loaded the paper correctly. (Starting on Job prints on the wrong page 84.) side of the paper.

  • Page 241

    Situation Solution Driver may not be set up to Make sure that the option to print on both sides of the paper is print on both sides of the properly configured in the driver. paper. The file you are trying to Make sure that the option to print on both sides of the paper is print may not have the configured in the driver.

  • Page 242

    Situation Solution The control panel and driver Make sure that the custom paper size defined from the control panel are not set to the same and the custom paper size defined in the driver are the same. paper size. Situation Solution A previous print job may still be in the printer’s buffer.

  • Page 243

    Situation Solution Verify that the correct output bin is selected in the printer Paper is not going to the driver. For more information on changing printer driver correct output bin. settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 244

    Situation Solution The appropriate paper size and type must be selected from Cannot access Trays 2, 3, the software application for the paper size loaded. or the Optional Adjust the tray correctly for the paper size loaded. Check 2 x 500-sheet Input Tray the Paper Handling Menu for correct type of paper available (Trays 4 and 5).

  • Page 245

    Situation Solution See page for instructions. Paper jams and paper Make sure that paper specifications are within the feeding problems. recommended range (page 328). Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 (page 92).

  • Page 246

    Make sure the power cord is plugged into Tray 4. See page for cabling configurations. If the printer still does not recognize Tray 4, contact your dealer or authorized HP service provider. Make sure that the correct output bin is selected in the Paper is not going to the printer driver.

  • Page 247

    Situation Solution The job was not stapled. Jobs sent to the stapler might not be stapled for one or more of the following reasons: The wrong size or type of paper was used for the job. More than 20 pages were sent to the stapler, exceeding its capacity.

  • Page 248

    Make sure that all bins are properly installed. If the printer still does not recognize the 5-bin Mailbox with Stapler, contact your dealer or authorized HP service provider. Check the cable between the printer and the stapler. Make Printer does not sure it is properly connected at both ends.

  • Page 249

    Situation Solution Make sure that the power cord is firmly plugged into both The 5-bin Mailbox with the 5-bin Mailbox with Stapler and the power receptacle. Stapler will not power on. Remove and reconnect the power cord. Make sure that the cable from the 5-bin Mailbox with Stapler is plugged into the printer C-link connector.

  • Page 250

    Situation Solution Verify that the correct output bin is selected in the printer Paper is not going to the driver. For more information on changing printer driver correct output bin. settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 251

    Make sure that all bins are properly installed. If the printer still does not recognize the 8-bin Mailbox, contact your dealer or authorized HP service provider. Make sure that you are using the supported paper weights Paper jams and paper (page 330).

  • Page 252

    Situation Solution Verify that the correct output bin is selected in the printer Paper is not going to the driver. For more information on changing printer driver correct output bin. settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 253

    Make sure that all bins are properly installed. If the printer still does not recognize the 7-bin Mailbox, contact your dealer or authorized HP service provider. Make sure that you are using the supported paper weights Paper jams and paper (page 330).

  • Page 254

    Situation Solution Verify that the correct output bin is selected in the printer Paper is not going to the driver. For more information on changing printer driver correct output bin. settings, see the online help. The paper does not meet the specifications for the output bin.

  • Page 255

    Continued on next page.

  • Page 257

    Situation Solution Turn the printer off. Remove and re-install the unit. Turn the Printer does not printer on. recognize the duplexer. Make sure that the duplexer has been configured in the printer driver. Print a configuration page to check that the unit is present. Job did not duplex.

  • Page 258

    Situation Solution Make sure the envelopes are within the specifications listed Envelope jams and on page 343. envelope feeding Make sure the envelopes are properly loaded. problems. Make sure the envelope weight on the feeder is down. Make sure the Optional Envelope Feeder extension is fully pulled out.

  • Page 259

    Page and make sure that the font is on the disk. If the font is different font. not on the disk, use the HP LaserJet Resource Manager or the Macintosh-based HP LaserJet Utility to download the font.

  • Page 260

    Situation Solution A text listing of PS The control panel setting may have been commands prints instead confused by a nonstandard PS code. Check the of your PS printing job. setting to see if it is set to . If it is set to , set it to .

  • Page 261

    Situation Solution A page prints with clipped If the page margins are clipped, you may have to print the margins. page at 300-dpi resolution or install more memory. Also try turning off Resource Saving and I/O Buffering. A page fails to print. , and then send the job again to print a PS error page.

  • Page 262

    Situation Solution Printer Interface Print a configuration page from the printer’s control panel to problems. verify that the interface configurations shown on the printout match those on the host computer. (See page to print a configuration page.) Computer software Check that your computer is working correctly by printing from problem.

  • Page 263

    Situation Solution Network or shared printer Check for network or shared printer problems by connecting problems. your computer directly to the printer and printing from an application you know works. If you suspect network problems, check with your network administrator or consult the network documentation that came with your printer network cards.

  • Page 264

    Printing a Job on page 161. Make sure that the HP Fast InfraRed Connect is properly connected to the printer. Run the printer Self Test. Make sure that FIR POD (IRDA Compliant) is printed under Installed Personalities and...

  • Page 265

    Make sure that the operating system on your computer includes an FIR driver and your application uses an HP LaserJet 8100 N, 8100 DN, or compatible driver. (Note that complex pages take longer to print.) Position the HP Fast InfraRed Connect within the range of...

  • Page 266

    Situation Solution The printer prints only part The connection has been broken during transmission. If you of a page or document. move the portable device during transmission, the connection can be broken. IRDA-compliant devices are designed to recover from temporary connection interruptions. You have up to 40 seconds to re-establish the connection (depending on the portable device being used).

  • Page 267

    Situation Solution Make sure the printer’s control panel displays The Macintosh computer Make sure the correct printer driver is selected in the left is not communicating with half of the Chooser. Then make sure that the desired printer the printer. name is selected (highlighted) on the right half of the Chooser.

  • Page 268

    Make sure the Apple LaserWriter 8 Chooser extension resides does not appear in the in the Extensions folder. If it is not present anywhere on your Chooser. system, reinstall the HP printer software or call HP Customer Care. The print job is not sent Another printer with the same or similar name might have to the desired printer.

  • Page 269

    1 Open the Chooser from the Apple menu. 2 Click the LaserWriter icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5 Click Setup...

  • Page 270

    Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.

  • Page 271

    For troubleshooting information, see the HP JetDirect software installation guide. If the printer contains an optional HP JetDirect 600N print server, check to see that the print server was able to link to the network.

  • Page 272

    This message also indicates that the card did not link to the network. Note The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If the print server failed to link, verify that all cables are correctly connected. If the print server still fails to link, follow the steps below to reconfigure the print server.

  • Page 273

    1 Remove the HP JetDirect 10/100TX print server. 2 Use jumpers P1, P2, and P3 to manually configure the print server for either 10 or 100 MB per second link speed, and Full-duplex or Half-duplex operation according to the table starting on page 274.

  • Page 274

    Operation Jumper Settings Autonegotiation Enabled 100 Half-duplex Continued on next page.

  • Page 275

    Operation Jumper Settings 100 Full-duplex 10 Half-duplex 10 Full-duplex Continued on next page.

  • Page 276

    100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 Turn the printer off and back on. 6 Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative.

  • Page 277

    From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: Configuration Page Menu Map PCL or PS Font List For a complete list of the printer’s information pages, see the Information Menu in the printer’s control panel (page 358).

  • Page 278

    (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect print server card is installed, a JetDirect configuration page will print out as well. To print a configuration page: 1 Press repeatedly until appears.

  • Page 279

    1 Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. If the variable fuser mode has been set to , or , the number of pages printed at the high fuser temperature is listed in parentheses after the page count.

  • Page 280

    3 Installed Personalities and Options lists all printer languages that are installed (such as PCL and PS) and lists options that are installed in each DIMM slot and EIO slot. 4 Memory lists the printer memory, Driver Work Space (DWS), and I/O buffering and resource saving information.

  • Page 281

    To see the current settings for the menus and items available in the control panel, print a control panel menu map: 1 Press repeatedly until appears. 2 Press repeatedly until appears. 3 Press to print the menu map. You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer.

  • Page 282

    Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.) 1 Press repeatedly until appears. 2 Press repeatedly until appears.

  • Page 283

    Font # is the number used to select fonts from the printer’s control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored.

  • Page 284

    1 Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you may write to the disk. 2 File Size column lists the size of each file under the Directory/File Name column. If a directory is listed on the line, then Directory appears in this column and its path is listed in the Directory/File Name column.

  • Page 285

    1 Current Page Count lists the number of printed pages from the printer. 2 Number indicates the order in which the errors occurred. The last error to occur has the highest number. 3 Error lists the internal error code for each error. 4 Page Count indicates the number of printed pages from the printer when the error occurred.

  • Page 286

    Hewlett-Packard limited warranty statement Limited Warranty for Toner Cartridge Life HP Software License Terms Worldwide Sales and Service Offices...

  • Page 287

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 288

    SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

  • Page 289

    If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement. If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support provider. (See the HP Customer Care...

  • Page 290

    This warranty supersedes all previous warranties (7/19/96). HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge.

  • Page 291

    Country Law province, or country to country. This limited warranty is the sole apply? warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

  • Page 292

    HP. License Grant HP grants you a license to Use one copy of the Software. “Use” means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for “concurrent use”, you may not allow more than the...

  • Page 293

    No Disassembly or Decryption You may not disassemble or decompile the Software unless HP’s prior written consent is obtained. In some jurisdictions, HP’s consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation.

  • Page 294

    Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements You may not export or reexport the Software or any copy or adaptation in violation of any applicable laws or regulations.

  • Page 295

    Note Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Care Center number listed in the HP Customer Care section. Products should not be returned to these offices. Product return information is also available through the appropriate Customer Care Center...

  • Page 327

    This appendix includes: Paper Specifications Printer Specifications...

  • Page 328

    HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

  • Page 329

    Note For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results.

  • Page 330

    Tray or Bin Capacity Paper Weight Tray 1 up to 100 sheets Paper sizes: Letter, ISO A4, 16 to 53 lb Bond (multipurpose) Executive, A5, Legal, 11 x 17, (60 to 199 g/m ISO A3, JIS B5, JIS B4, Two-sided: 16 to JPostD, 8K, 16K, JIS EXEC 28 lb Bond Custom sizes:...

  • Page 331

    Tray or Bin Capacity Paper Weight Tray 2 and up to 500 sheets Paper sizes: Letter, ISO A4, 16 to 28 lb Optional Legal, JIS B4 (60 to 105 g/m 2 x 500-sheet Input Tray (Tray 4) Tray 3 and up to 500 sheets Paper sizes: Letter, ISO A4, 16 to 28 lb Optional...

  • Page 332

    Tray or Bin Capacity Paper Weight Optional Custom up to 500 sheets Paper sizes: Letter, ISO A4, 16 to 28 lb Paper Trays Legal, JIS B4, ISO A3, (60 to 105 g/m (Trays 3 and 5) 11 x 17, 8K, 16K, JIS EXEC Custom sizes: Minimum: 3.9 x 7.5 in.

  • Page 333

    Tray or Bin Capacity Paper Weight 5-bin Mailbox up to 250 sheets Paper sizes: Letter, ISO A4, Face-down Bin: with Stapler and per bin Legal, JIS B4, ISO A3, 11 x 17, 16 to 28 lb 8-bin Mailbox Executive, envelopes, (60 to 105 g/m transparencies, labels Note:...

  • Page 334

    Tray or Bin Capacity Paper Weight Duplexer Paper sizes: Letter, Legal, 16 to 28 lb 11 x 17, ISO, A3, A4, JIS B4, 8K, (60 to 105 g/m 16K, JIS EXEC...

  • Page 335

    The printer supports the following types of paper: plain preprinted letterhead transparency* (see page 342) prepunched labels* (see page 341) bond recycled color card stock (see page 346) rough user-defined (5 types) * Only supported in Tray 1.

  • Page 336

    For best results, use conventional 20 lb (75 g/m ) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

  • Page 337

    Symptom Problem with Paper Solution Excessive curl. Too moist, wrong grain Open the Face-up Bin. Problems with feeding. direction or short-grain Use long-grain paper. construction. Jamming, damage to printer. Cutouts or perforations. Do not use paper with cutouts or perforations. Problems with feeding.

  • Page 338: Area

    Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column).

  • Page 339

    U.S. U.S. U.S. U.S. U.S. U.S. U.S. Tag Europe Japan Post Bond Text/ Cover Bristol Index Weight Metric Metric Card Weight Book Weight Weight Weight (lb) Weight Weight thick- (lb) Weight (lb) (lb) (lb) (g/m (g/m ness (lb) (mm)

  • Page 340

    U.S. U.S. U.S. U.S. U.S. U.S. U.S. Tag Europe Japan Post Bond Text/ Cover Bristol Index Weight Metric Metric Card Weight Book Weight Weight Weight (lb) Weight Weight thick- (lb) Weight (lb) (lb) (lb) (g/m (g/m ness (lb) (mm) a. U.S. Post Card measurements are approximate. Use for reference only.

  • Page 341

    Note For best results, use only Tray 1 and the Face-up Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. When selecting labels, consider the quality of each component: Adhesives: The adhesive material should be stable at 392°...

  • Page 342

    Note For best results, use only Tray 1 and the Face-up Bin. CAUTION Transparencies used in the printer must be able to withstand 392° F (200° C), the printer’s maximum temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. If you have problems printing transparencies, use Tray 1.

  • Page 343

    Note For best results, use only Tray 1 or the envelope feeder and the Face-up Bin. Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes.

  • Page 344

    If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 119. To print envelopes with the optional envelope feeder, see page 115. If envelopes wrinkle, see page 226. Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams.

  • Page 345

    Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. The following table gives typical address margins for a Commercial #10 or DL envelope.

  • Page 346

    Note For best results, use the Standard Output Bin. Many types of card stock, including postcards, can be printed from Tray 1. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/m ) in Tray 1 or 28 lb (105 g/m...

  • Page 347

    Smoothness: 36-53 lb (135-199 g/m ) card stock should have a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m ) card stock should have a smoothness rating of 100-250 Sheffield. Construction: Card stock should lie flat with less than 0.2 inch (5 mm) of curl.

  • Page 348

    46.75 in. (1187 mm) 11.5 in. (292 mm) Continued on next page.

  • Page 349

    13.75 in. (350 mm) 11.5 in. (292 mm) Continued on next page.

  • Page 350

    66.25 in. (1683 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 33 in. (838 mm) HP LaserJet 8100 and 8100 N printers: 112 lbs (51 kg) HP LaserJet 8100 DN printer: 120 lbs (54 kg)

  • Page 351

    Printer State Power Consumption Power Consumption (average, in watts, (average, in watts, base unit) fully configured unit) Printing (100-127V units) 700 Watts 710 Watts (220-240V units) 710 Watts 720 Watts Standby (100-127V units) 145 Watts 155 Watts (220-240V units) 145 Watts 155 Watts Power Save 1 30 Watts...

  • Page 352

    Minimum Recommended Circuit Capacity 100-127 Volt 15.0 amps 220-240 Volt 6.5 amps Power Requirements (Acceptable Line Voltage) 100-127 Volt (+/- 10%) 50-60 Hz (+/- 2 Hz) 220-240 Volt (+/- 10%) 50 Hz (+/- 2 Hz) 220 Volt (+/- 10%) 60 Hz (+/- 2 Hz) Power Save 1/ Power Save 2 Operating (Printing)

  • Page 353

    Power Save 1/ Power Save 2 Operating (Printing) Standby Sound Pressure Level, 53 dB 36 dB inaudible (Bystander Position) Sound Pressure Level, 59 dB 41 dB inaudible (Operator Position) a. Print speed is 32 ppm Operating temperature 50-91° F (10-32.5° C) Relative Humidity 20-80% Speed, in pages per minute (ppm)

  • Page 354

    You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 56.

  • Page 355

    You can print a menu map from the control panel that shows the current printer configuration (page 281). This appendix lists all the items and possible values for the printer. (Default values are listed in the “Item” column.) Additional menu items can appear in the control panel, depending on the options currently installed in the printer.

  • Page 356

    This menu provides a list of the quick copy jobs stored on the printer’s hard disk. The user can print or delete these jobs from the control panel. See Quick Copying a Job on page Proofing and Holding a Job on page more information about using this menu.

  • Page 357

    This menu provides a list of the private and stored jobs on the printer’s hard disk. The user can print or delete these jobs from the control panel. See Printing a Private Job on page Storing a Print Job on page more information about using this menu.

  • Page 358: Menu Map

    For more information, see page 281. The configuration page shows the printer’s current configuration. If an HP JetDirect print server card is installed (HP LaserJet 8100 N and 8100 DN printers), a JetDirect configuration page will print out as well.

  • Page 359: File Directory

    Item Explanation This item appears only when a mass storage device (such as an optional flash DIMM or hard disk) containing a recognized file system is installed in the printer. The file directory shows information for all installed mass storage devices. For more information, see page 284. The event log lists printer events or errors.

  • Page 360

    When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 144. Some items in this menu (such as duplex and manual feed) can be accessed from a software application or from the printer driver (if the appropriate driver is installed).

  • Page 361

    Item Values Explanation Determine how the printer will use Tray 1. If paper is loaded in Tray 1, the printer will pull paper from that tray first. A paper size must be assigned to Tray 1 using the option (the next item in this menu when ).

  • Page 362

    Item Values Explanation For supported This item appears only when a fourth paper tray is paper types, installed. Set the value to correspond with the paper see page 335. type currently loaded in Tray 4. For supported This item appears only when a fifth paper tray is paper types, installed.

  • Page 363

    Item Values Explanation This item appears only when an optional duplexer is installed. Set the value to to print on both sides (duplex) or to print on one side (simplex) of a sheet of paper. For more information, see page 110. This item appears only when an optional duplexer is installed and the duplex option is on.

  • Page 364

    Item Values Explanation Configure the fuser mode associated with each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.) : The fuser mode menu items are not accessible. : Additional items appear (see page 365).

  • Page 365: Life

    Item Values Explanation This item appears only when . The printer speeds are for Letter or A4. : Normal temperature, prints at 32 ppm. : Low temperature, prints at 32 ppm. : Raises the temperature, prints at 32 ppm. : Raises the temperature, prints at 24 ppm. : Raises the temperature, prints at 16 ppm.

  • Page 366

    : Produces draft print quality at the printer’s maximum speed (32 ppm). 300 dpi (dots per inch) is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers. : Produces high print quality at the printer’s maximum speed (32 ppm).

  • Page 367

    50%. CAUTION HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.)

  • Page 368

    Item Values Explanation Lighten or darken the print on the page by changing the toner density setting. The settings range from (light) to (dark), but the default setting of usually produces the best results. Use a lower toner density setting to save toner. No value to Press to print a cleaning page (for cleaning excess...

  • Page 369

    Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 135. Item Values Explanation Set the default number of copies by selecting any number...

  • Page 370

    Item Values Explanation Set the default image size for paper and envelopes. (The supported item name will change from paper to envelope as you (110V printers) paper scroll through the available sizes.) sizes, see page 330. (220V printers) (110V printers) (220V printers) : The custom paper menu items are not accessible.

  • Page 371

    Item Values Explanation This item appears only when Select the unit of measurement for the custom paper size. (110V printers) (220V printers) This item appears only when supported Select the dimension to be fed into the printer (short (110V printers) paper edge).

  • Page 372

    Item Values Explanation Sets vertical spacing from 5 to 128 lines for default paper (110V printers) size. Press once to change the setting by increments of 1, or hold down to scroll by increments of 10. (220V printers) Determine the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application.

  • Page 373

    Select the version of Courier font to use: : The internal Courier font available on the HP LaserJet 4 series printers. : The internal Courier font available on the HP LaserJet III series printers. Both fonts are not available at the same time.

  • Page 374

    Item Values Explanation The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper. : Up to 78 10-pitch characters can be printed on one line. : Up to 80 10-pitch characters can be printed on one line.

  • Page 375

    Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Item Values Explanation Set the printer to enter Power Save after it has been idle for a specified amount of time. Turning Power Save off is not recommended.

  • Page 376

    Item Values Explanation Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is ). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer.

  • Page 377

    Item Values Explanation This item dedicates printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language.

  • Page 378

    Item Values Explanation and up This item appears only when . Select (This value the amount of memory used for saving PCL resources. depends on Printer default is the minimum amount of memory needed the amount of to perform resource saving for PCL. Press installed change settings by increments of 10 (up to 100 KB) or by memory.)

  • Page 379

    Item Values Explanation Set the amount of time that a clearable warning is displayed on the printer’s control panel. : Warning messages display on the control panel until the end of the job from which they were generated. : Warning messages display on the control panel until is pressed.

  • Page 380

    Item Values Explanation This item determines how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memory. : The RAM disk is disabled. : The RAM disk is enabled.

  • Page 381

    Item Values Explanation This item determines how the printer behaves when a paper jam occurs. : The printer automatically selects the best mode for printer jam recovery (usually ). This is the default setting. : The printer automatically reprints pages after a paper jam is cleared.

  • Page 382

    This item allows the user to tell the printer that a new toner cartridge has been installed. Setting this item to will reset the HP TonerGauge to full. Specifies the number of quick copy jobs that can be stored on the printer’s hard disk.

  • Page 383

    This menu defines the operating mode for the 7-bin Tabletop Mailbox, 8-bin Mailbox, or 5-bin Mailbox with Stapler. Item Value Explanation Defines the operating mode for the multibin mailbox that is installed. : Each bin can be addressed individually as the destination and can have a name assigned to it by the network or printer administrator.

  • Page 384

    Items in the I/O (input/output) Menu affect the communication between the printer and the computer. Item Values Explanation Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance.

  • Page 385

    Item Values Explanation Allocate memory for I/O buffering. : The printer automatically reserves memory for I/O buffering. Additional configurations are not required and menu item does not appear. : The item appears (see below). Specify the amount of memory to be used for I/O buffering. : I/O buffering is not performed and the item does not appear.

  • Page 386

    Item Values Explanation Select the speed at which data is transmitted to the printer. : The printer accepts faster parallel communications used for connections with newer computers. : The printer accepts slower parallel communications used for connections with older computers. Turn the bidirectional parallel communication on or off.

  • Page 387

    EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP JetAdmin.

  • Page 388

    Item Values Explanation Select whether the Apple EtherTalk protocol stack is enabled (on) or disabled (off). : The IPX/SPX Menu is not accessible. : The IPX/SPX Menu appears. In the IPX/SPX Menu, you can specify the frame type parameter used on your network.

  • Page 389

    Item Values Explanation : The TCP/IP Menu is not accessible. : The TCP/IP Menu appears. In the TCP/IP Menu, you can specify for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify , you can manually set selected TCP/IP parameters from the control panel.

  • Page 390

    Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: You want to restore the printer’s default settings. Communication between the printer and computer has been interrupted. You are having problems with a port.

  • Page 391

    Item Explanation This item performs a simple reset and clears the input and output buffers (for the active I/Os only). Resetting memory during a print job can result in data loss. This item performs a simple reset and clears the input and output buffers for all I/Os.

  • Page 392

    The printer has three dual in-line memory module (DIMM) slots for upgrading with: More printer memory. DIMMs are available in 4, 8, 16, 32, and 64 MB, for a maximum of 192 MB. Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off.

  • Page 393

    Other DIMM-based printer languages and printer options. Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often do one or more...

  • Page 394

    Checking Memory Installation Adjusting Memory Settings Installing EIO Cards/Mass Storage...

  • Page 395

    The amount of memory you need depends on the types of documents you print. Your print engine can print most text and graphics at 1200 dpi FastRes without additional memory. Add memory to your printer if you: Commonly print complex graphics. Use many temporarily downloaded fonts.

  • Page 396

    Print Job Paper Size PCL Minimum PS Minimum Memory Memory Requirements Requirements single-sided printing Letter, A4, Legal 16 MB 16 MB 11 x 17 inch, A3 16 MB 16 MB two-sided printing Letter, A4 16 MB 16 MB Legal 16 MB 16 MB 11 x 17 inch, A3 24 MB...

  • Page 397

    CAUTION Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 278).

  • Page 398

    3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, non-conductive surface. 4 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge.

  • Page 399

    6 Slide the formatter board back into the printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on. Slot 1 64 MB Slot 2 64 MB Slot 3 64 MB Onboard memory 16 MB Total...

  • Page 400

    Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 278). 2 Print a new configuration page (page 278).

  • Page 401

    Resource Saving allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or resolution is changed. If you do not have an optional hard disk or flash DIMM for storing downloaded resources, you might want to change the amount of memory allocated to each language when downloading an unusually large number of fonts, or if the printer is in a shared environment.

  • Page 402

    3 Using a software application, download all the fonts you want to use in the selected language. 4 Print a configuration page (page 278). The amount of memory used by the fonts is listed next to the language. Round this figure up to the nearest 100 KB.

  • Page 403

    To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.) In most cases, it is best to let the printer automatically reserve memory for I/O buffering.

  • Page 404

    Use HP LaserJet Resource Manager to manage fonts on a mass storage device (page 73). For more information, see the printer software help. HP is constantly introducing new software tools for use with your printer and accessories. These tools are available from the Internet free of charge. See page for how to visit the HP website for more information.

  • Page 405

    PCL command structure. Note Unless PCL 5e backward compatibility is required, HP recommends that PCL 6 printer drivers be used to take full advantage of all printer features. The PCL 5e printer driver in this printer is not backward compatible with...

  • Page 406: Understanding Pcl Printer Command

    HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL language and enter HP-GL/2 mode, which can be done by sending the printer PCL code. Some software applications switch languages through their drivers.

  • Page 407

    The table at the end of this appendix contains commonly used PCL 5e commands (page 412). For a complete listing and explanation of how to use PCL, HP-GL/2, and PJL commands, order the PCL 5/PJL Technical Reference Documentation Package (page 38).

  • Page 408

    Before using printer commands, compare these characters: Lowercase l: Uppercase O: Number one: Number 0: Many printer commands use the lowercase letter l and the number one or the uppercase letter O and the number zero . These characters may not appear on your screen as shown here.

  • Page 409

    Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1 The first two characters after the character (the parameterized and group characters) must be the same in all of the commands to be combined. 2 When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lower case.

  • Page 410

    Printer commands always begin with the escape character The following table shows how the escape character can be entered from various DOS software applications. DOS Software Application Entry What Appears Lotus 1-2-3 and Symphony Type \027 Microsoft Word for DOS Hold down Alt and type on the numeric keypad...

  • Page 411

    Print a PCL Font List to view the command for each internal font (page 282). A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set.

  • Page 412

    Function Command Options (#) Job Control Commands Reset Number of Copies 1 to 999 2-sided/1-sided printing 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding...

  • Page 413

    Function Command Options (#) Page Control Commands Paper Source 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 8 = Tray 5 20 = Tray 4 21-69 = external trays...

  • Page 414

    Function Command Options (#) Paper size 1 = Executive 2 = Letter 3 = Legal 6 = 11 x 17 24 = A6 25 = A5 26 = A4 27 = A3 44 = B6-JIS 45 = B5-JIS 46 = B4-JIS 71 = Postcard (single) 72 = Postcard (double) 80 = Monarch...

  • Page 415

    Function Command Options (#) Paper Type 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstock 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdTransparency = Transparency #WdCustompapertype = Custom Orientation 0 = Portrait 1 = Landscape 2 = Reverse Portrait...

  • Page 416

    Function Command Options (#) Horizontal Motion Index 1/120-inch increments (compresses print horizontally) Vertical Motion Index 1/48-inch increments (compresses print vertically) Line Spacing # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) Perforation Skip 0 = disable 1 = enable Cursor Positioning Vertical Position (Rows)

  • Page 417

    Display Functions On Display Functions Off Language Selection Enter PCL Mode 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position...

  • Page 418

    Function Command Options (#) Font Selection 8U = HP Roman-8 Symbol Set Symbol Sets 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in...

  • Page 419

    Function Command Options (#) Primary Height # = points 0 = upright (solid) Primary Style 1 = italic 4 = condensed 5 = condensed italic 0 = medium (book or text) Primary Stroke Wt. 1 = semi bold 3 = bold 4 = extra bold Print a PCL font list to view the command for each Typeface...

  • Page 420

    Before using these command strings, determine the device identification number of the multibin mailbox by printing a configuration page. The device identification number is located under the heading Installed Personalities and Options. For more information on printing a configuration page, see page 278. The printer must be turned off and on after sending the change mode command in order for the new mode to take effect.

  • Page 421

    The device management command changes the mailbox mode for the defined device. @PJL DMCMD ASCIIHEX = “ asciihexrequest ” <CR><LF> Syntax: Parameters: Parameter Functional Range Default ASCIIHEX = ASCII 33 through 255 “asciihexrequest” ASCIIHEX = “ asciihexrequest ” - This is the string that sends the command to change the mailbox mode for the device.

  • Page 422

    %-12345X@PJL @PJL DMCMD ASCIIHEX=”0400070104010703030214020104” @PJL DMCMD ASCIIHEX=”040006020501010301040105” %-12345X %-12345X@PJL @PJL DMCMD ASCIIHEX=”0400070104010703030214020101” @PJL DMCMD ASCIIHEX=”040006020501010301040105” %-12345X Continued on next page.

  • Page 423

    %-12345X@PJL @PJL DMINFO ASCIIHEX=”0400070104010703030214020102” @PJL DMINFO ASCIIHEX=”040006020501010301040105” %-12345X...

  • Page 424

    FCC Regulations Environmental Product Stewardship Safety Statements...

  • Page 425

    Note Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 426

    Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone The printer uses charging rollers in the electrophotographic process and Production therefore generates no appreciable ozone gas (0 CFC Usage Class I U.S.

  • Page 427: Japan

    The printer design reduces: Energy Energy usage drops from 710/720 (110V/220V units) watts (W) during Consumption printing to as little as 20/22 (110V/220V units) W while in inactive, Standby mode. This saves energy without affecting the high performance of the printer. This product qualifies for the Program (U.S.

  • Page 428

    In many countries, this product’s toner cartridge/drum can be returned to Cartridges HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box. If your country is not listed in the recycling guide, call your local HP Sales and Service Office for further instructions.

  • Page 429: Paper Specifications

    Over 95 percent (%) of the weight of returned materials is recycled. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies Website at http://ljsupplies.com/planetpartners. Non-US customers can call the local HP Sales and Service Office for further information regarding the HP Toner Cartridge Recycling Program.

  • Page 430

    Warranty components. It is a three-year warranty from the date of purchase. HP SupportPack must be purchased by the customer within 90 days of product purchase. Information on HP SupportPack is available by calling your local HP FIRST number. (See the...

  • Page 431

    A few small parts are colored specifically to highlight customer access points. HP disposes of returned products in an environmentally sound manner. Many of the functional parts are recovered, tested, and reused as fully-warrantied service parts. Used printer parts are not placed into new product manufacturing.

  • Page 432

    Paper The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide . The printer is suited for the use of recycled paper according to DIN 19 309.

  • Page 433

    Product Options: conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) EMC: CISPR 22:1993 / EN 55022:1994 Class B CISPR 22:1993 / EN 55022:1994 Class A EN 50081-1:1992 EN 50082-1:1992 IEC 801-2:1991 / prEN 55024-2:1992 - 3 kV CD, 8 kV AD IEC 801-3:1984 / prEN 55024-3:1991 -...

  • Page 434

    AS / NZS 3548:1995 Supplementary Information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

  • Page 435

    European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen (Germany) (FAX: +49-7031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

  • Page 436

    The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.

  • Page 439

    LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8100, 8100 N, 8100 DN-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

  • Page 440

    HP LaserJet 8100, 8100 N, 8100 DN-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

  • Page 441

    Numerics 2000-sheet input tray, loading 92 accessories 5-bin mailbox with stapler 247 hard disk 36 commands 420 installing hard disk 404 mode 101 options 34 paper jams 192 ordering 38 problem solving 247 acoustic emissions 352 7-bin tabletop mailbox AutoCAD printer driver 61 commands 420 mode 101 paper jams 192...

  • Page 442

    configuration menu 375 custom-sized paper configuration of MBM menu 383 loading 149 configuration page setting 132 checking 277 printing 278 connectivity 29 Declaration of Conformity 432 control panel default setting, restoring 390 keys 50 dimensions of printer 348 layout 48 DIMMs lights 49 about 26...

  • Page 443

    HP Fast InfraRed Connect environmental specifications 351 about 159 error messages 198 problem solving 264 escape characters, entering 410 HP LaserJet Resource Manager 82 escape sequences HP support services 3 combining 409 HP TonerGauge 167 event log 285 humidity, operating environment 353...

  • Page 444: Labels

    maintenance jam recovery 381 cleaning page 173 JetAdmin cleaning the printer 171 about 79 kit, ordering 46 installing 57 manual feed 143 JetDirect EIO 271 mass storage JetSend, installing 74 installing 404 material safety data sheet 430 media labels, specifications 341 See paper laser statement for Finland 439 memory...

  • Page 445

    loading network problem solving 262 tray 1 84 network software tray 2 and 3 88 about 78 tray 4 (2000-sheet) 92 installing 66 tray 4 and 5 (2x500-sheet) 88 JetAdmin 57, 79 multiple pages on one sheet 140 n-up printing 140 output face-up bin 100 options 101...

  • Page 446: Transparencies

    paper jams parts and locations 32 5-bin mailbox with stapler 192 PCL fonts, selecting 411 7-bin tabletop mailbox 192 PCL printer commands 412 8-bin mailbox 192 PostScript Level 2 emulation clearing 176 See PS duplexer 187 power envelope feeder 185 consumption 351 fuser area or left door 191 power save mode 351...

  • Page 447

    59 about 174 accessing windows drivers 68 checklist 227 AutoCAD 61 common problems 232 choosing 69 HP Fast InfraRed Connect 264 different first page 138 Macintosh 267 features 135 network and I/O port 262 help 70 paper jam locations 177...

  • Page 448

    DocWise 72 limited warranty 290 FontSmart 73 managing 165 installing network 66 printing with low toner 168 JetAdmin 79 resetting HP TonerGauge 167 JetSend 74 storage 165 LaserJet Resource Manager 82 ToolBox 71 LaserJet Utility 77, 81 transparency, specifications 342...

  • Page 449: Envelopes

    Tray 4 (2000-sheet) VCCI statement (Japan) 437 loading 92 paper jams 183 problem solving 244 warranty statement 287 Tray 4 and 5 (2x500-sheet) watermark 137 loading 88 Web JetAdmin 78 paper jams 181 web servers, supported 78 problem solving 243 weight of printer 350 troubleshooting Windows 3.1x, installing software 65...

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