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HP Laserjet,Color Laserjet 2800 Software Manual

Color laserjet 2800 series.
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HP Color LaserJet 2820/2830/2840
Software Technical Reference

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Chapters

Troubleshooting

   Related Manuals for HP Laserjet,Color Laserjet 2800

   Summary of Contents for HP Laserjet,Color Laserjet 2800

  • Page 1

    HP Color LaserJet 2820/2830/2840 Software Technical Reference...

  • Page 3

    HP Color LaserJet 2820/2830/2840 Software Technical Reference...

  • Page 4

    Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained Linux is a U.S. registered trademark of Linus herein.

  • Page 5: Table Of Contents

    Windows operating system requirements ............13 Operating system requirements for print-only support ........13 Printing from other operating systems ................13 Software component information ......................15 New HP LaserJet all-in-one software features ..............15 HP LaserJet all-in-one software for Windows ..............15 Software component comparison ..................17 Software component availability ..................18 Software component localization ..................19...

  • Page 6

    About text-recognition reliability .................53 Other PC fax programs .......................53 3 Windows HP unidriver features Introduction ............................55 HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) ......56 Access to drivers ........................56 Help system ........................56 What's this? Help ....................57 Context-sensitive Help ..................57...

  • Page 7

    Color Printing Mode (HP PCL 6 Unidriver only) ..............62 Print Optimizations (HP PCL 6 Unidriver only) ..............62 PostScript Options (PS Emulation Unidriver only) ..............62 PostScript Output option ....63 TrueType Font Download option ............63 PostScript Language Level ....64 Send PostScript Error Handler ..64 Mirrored Output ........64...

  • Page 8

    Print in Grayscale ..............89 Printer Properties tab set ...................89 Device Settings ..................89 Form to Tray Assignment ..........91 Font Substitution Table .............91 External Fonts (HP PCL 6 Unidriver only) ......92 Installing external fonts ........93 Removing external fonts ........93 Installable Options .............93 Tray 2 ...............94 Allow Manual Duplexing ........94...

  • Page 9

    Maximum Font Size to Download as Outline ....96 About tab features ................96 4 Windows HP traditional driver features HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) .........100 Help system ........................100 What's this? Help .....................100 Context-sensitive Help ..................100 Constraint messages ..................101...

  • Page 10

    Scale to Fit ..................114 % of Normal Size ................115 Watermarks ......................115 Current Watermarks ................116 Watermark Message ...............117 Message Angle ................117 Font Attributes .................117 Name ................117 Color ................117 Shading ................118 Size .................119 Default settings ...............119 Paper tab features ......................119 Print Task Quick Sets ..................120 Paper Options group box .................121 Size is: .....................121 Custom Paper Size ................122...

  • Page 11

    Include Types in Application Source List selection ......141 Printer image ....................141 Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) ......142 HP postscript level 3 emulation support ................142 Paper tab features ......................142 Paper size ......................143 Layout ......................144 Orientation ......................144...

  • Page 12

    Installation instructions for Mac OS X ..............169 Macintosh installation instructions for networked computers ..........169 Installation dialog-box options for Macintosh ..................171 HP LaserJet all-in-one uninstall instructions for Macintosh ...............183 6 The HP Toolbox Overview of the HP Toolbox ......................186 Starting the HP Toolbox ....................186 Structure ...........................186...

  • Page 13

    Fax Viewer ..................216 Fax Data Properties .................217 Fax Reports screen .................218 Detailed Fax Settings ..............219 Fax: How do I... ? ................220 Scan to tab .......................221 Scan to E-mail or Folder ..............221 Preferences ..................222 How do I... ? ..................224 Troubleshooting tab ..................224 Troubleshooting Process ..............225 Troubleshooting Information ............225 Control Panel Messages ..............226...

  • Page 14

    USB installation dialog box options for Windows ..........305 Network installation dialog box options for Windows ........315 Uninstall .............................326 Uninstall instructions for Windows ..................326 Uninstalling HP Image Zone in Windows operating systems ......326 Uninstalling a Typical or Minimum installation ..........326 ENWW...

  • Page 15

    HP software and support services — additional information ...348 Legal statements ....................348 Trademark notices ................348 Warranty and copyright ..............348 Macintosh Readme ......................349 Information about the hp LaserJet all-in-one software version 5.8 ....349 Contents ..................349 Supported HP Products ..............349 Supported Operating Systems ............349 For OSX Users Only ................349 How to Configure a Print or Fax Queue ......349...

  • Page 16

    Problems occur after device replacement or restoration of factory defaults .....364 Receive-to-PC problems occur after receiving a large number of faxes ......365 After experiencing fax communication problems, Receive to PC problems occur ...365 Intermittent scan problems occur ..................366 A need to enabling or disabling HP Toolbox arises ............366 Index...................................369 ENWW...

  • Page 17

    Software components for Windows ....................15 Table 2-2 Software component comparison ....................17 Table 2-3 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one ....18 Table 2-4 Software component localization by language, A-K ..............20 Table 2-5 Software component localization by language, L-Z ..............21 Table 2-6 Supported e-mail programs ......................40...

  • Page 18

    Media-type commands .......................335 Table 8-7 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 2000 and Windows XP ..........................360 Table 8-8 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 98 SE and Windows Me ..........................360 ENWW...

  • Page 19

    Figure 4-3 Finishing tab - HP Traditional PCL 6 Driver ................104 Figure 4-4 Document Options group box ....................106 Figure 4-5 Page-order preview images .......................110 Figure 4-6 Print Quality Details dialog box - HP Traditional PCL 6 Driver ...........111 ENWW xvii...

  • Page 20

    Figure 4-7 Effects tab - HP Traditional PCL 6 Driver ...................113 Figure 4-8 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) ........114 Figure 4-9 Watermark Details dialog box ....................116 Figure 4-10 Paper tab - HP Traditional PCL 6 Driver ..................120 Figure 4-11 Paper Options group box ......................121...

  • Page 21

    Figure 6-8 Device Configuration screen – 2 of 4 ..................200 Figure 6-9 Device Configuration screen – 3 of 4 ..................201 Figure 6-10 Device Configuration screen – 4 of 4 ..................202 Figure 6-11 Network Configuration screen ....................203 Figure 6-12 Print Information Pages screen ....................204 Figure 6-13 Event Log screen ........................205 Figure 6-14...

  • Page 22

    USB Install – sample System Requirements Results dialog box ..........307 Figure 7-10 USB install – License Agreement dialog box ................307 Figure 7-11 USB install – HP Extended Capabilities dialog box ..............308 Figure 7-12 Welcome to the HP Product Survey Program screen ..............308 Figure 7-13 USB install –...

  • Page 23

    Network install – HP Extended Capabilities dialog box ..............317 Figure 7-28 Welcome to the HP Product Survey Program screen ..............318 Figure 7-29 Network install – Thank you for buying another HP product! dialog box ........318 Figure 7-30 Network install – Ready to Install dialog box ................319 Figure 7-31 Network install –...

  • Page 24

    xxii ENWW...

  • Page 25: Purpose And Scope

    Purpose and scope This chapter provides information about the following topics: ● Introduction ● HP LaserJet all-in-one product comparison ● Software availability and fulfillment ● Documentation availability and localization ENWW...

  • Page 26: Introduction

    NOTE This STR describes software that is shipped on the all-in-one software CD that comes with the HP LaserJet all-in-one product. This STR does not describe drivers that will become available on the web. The following information is included in this technical reference: ■...

  • Page 27: Hp Laserjet All-in-one Product Comparison

    HP LaserJet all-in-one product comparison The following table contains descriptions of the three HP LaserJet all-in-one products that are described in this STR. Table 1-1 Features of the HP LaserJet all-in-one products Feature HP Color LaserJet 2820 HP Color LaserJet 2830...

  • Page 28

    (interpolated) Energy savings The HP Color LaserJet 2820/2830/2840 automatically conserves electricity by substantially reducing power consumption when it is not in use. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR®...

  • Page 29

    Table 1-1 Features of the HP LaserJet all-in-one products (continued) Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A ENWW HP LaserJet all-in-one product comparison...

  • Page 30: Software Availability And Fulfillment

    Software availability and fulfillment Ordering software To order the software if the CD is damaged or missing, contact HP Support at the following Web site. www.hp.com/support/clj2800series To request the software CD by phone, see the following Web site for the correct contact number for your country/region: welcome.hp.com/country/us/en/wwcontact.html...

  • Page 31

    Table 1-2 CD part numbers for the HP LaserJet all-in-one software (continued) Part number Description Languages included on CD ■ Traditional Chinese Q3948–60183 ReadIRIS V9.0 software CD for the HP Color The ReadIRIS user interface LaserJet 2820/2830/2840 all-in-one product is available in the following...

  • Page 32: Documentation Availability And Localization

    Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet 2820/2830/2840 all-in- one product. Table 1-3 User documentation availability and localization Document name Languages Part number Location HP Color LaserJet ■ Danish Q3948-90901 (EN)

  • Page 33

    Table 1-3 User documentation availability and localization (continued) Document name Languages Part number Location ■ Danish Q3948–90922 ■ English ■ Finnish ■ Hebrew ■ Norwegian ■ Swedish ■ Arabic Q3948-90923 ■ English ■ Estonian ■ Kazakh ■ Latvian ■ Lithuanian ■...

  • Page 34

    The HP Color LaserJet 2820/2830/2840 User Guide is available, on a print-on-demand basis, in the languages shown in the following table. Language Part number English (EN) Q3948-90901 Czech (CS) Q3948-90902 Danish (DN) Q3948-90903 Dutch (NL) Q3948-90904 Finnish (FI) Q3948-90905 French (FR)

  • Page 35: Software Overview For Windows

    HP Extended Capabilities ● HP Director ● Scanning system ● HP Send Fax software ● Available product configurations ● Supported third-party software NOTE For information about the HP LaserJet all-in-one software for Macintosh operating systems, see Macintosh software overview. ENWW...

  • Page 36: Operating Systems

    Windows NT® 4.0 (network connection only; driver available only on the Web) You must use the Add Printer Wizard to install the print driver for these operating systems. The print driver for these operating systems is available at the HP support Web site for your product: www.hp.com/support/clj2800series...

  • Page 37: Windows Operating System Requirements

    HP support Web site. UNIX systems require a Model Script to set up the UNIX environment for printing. The HP LaserJet III model script, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual UNIX vendor.

  • Page 38

    NOTE The Linux drivers are supported through the Linux community. The HP Color LaserJet 2820/2830/2840 all-in-one series print drivers have been tested and have print- only support with Windows Terminal Server or Citrix Metaframe. Chapter 2 Software overview for Windows...

  • Page 39: Software Component Information

    ■ You have the option to perform a Minimum installation, which consists of print and scan drivers and, on the HP Color LaserJet 2840, a storage driver to gain access to photo card slots as well. ■ HP Director. The HP Director provides access to the software programs, default settings, status, and onscreen Help installed specifically for the HP Color LaserJet 2820/2830/2840.

  • Page 40: Hp Installer

    Receive Status Alerts when certain events occur or conditions exist on the product. Driver software Use the driver software to print, fax, and scan with the computer and the HP Color LaserJet 2830 and HP Color LaserJet 2840 all-in-one products, and to print and scan with the HP Color LaserJet 2820 all-in-one product.

  • Page 41: Software Component Comparison

    The HP Color LaserJet 2820 does not support faxing. Software component comparison The following table lists the differences between the HP Color LaserJet 2820/2830/2840 all-in-one software feature set compared to the software for the HP LaserJet 3015, 3020, 3030, and 3380 all-in- one products. Table 2-2...

  • Page 42: Software Component Availability

    This feature is not supported on the HP Color LaserJet 2820 all-in-one. This feature is disabled. Software component availability The following table lists the availability of the HP LaserJet all-in-one software components by operating system. Table 2-3 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one...

  • Page 43: Software Component Localization

    Table 2-3 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one (continued) Component Windows 98 S Windows 2000 UNIX Linux E and Windows Me Windows XP Common Windows Installer CD Browser Fonts .INF File (Add Printer) Bidirectional communication Direct Connect Bidirectional Communications...

  • Page 44: Table 2-4 Software Component Localization By Language, A-k

    98SE, Me, 2000, recognition ReadIRIS UI 98SE, Me, 2000, Components that are not available in a specific language are supported in English. HP Color LaserJet 2820/2830/2840 User Guide only. Language key for Table 2-4 Software component localization by language, A-K: ■...

  • Page 45: Table 2-5 Software Component Localization By Language, L-z

    Software component localization by language, L-Z Component Operating system LT NL N SV TH TR VI HP Toolbox 2000, XP HP Director 2000, XP HP Image Zone 2000, XP HP Document 2000, XP Viewer HP Traditional 98SE, Me PCL 6 Driver and PS Emulation...

  • Page 46

    Language key for Table 2-5 Software component localization by language, L-Z: ■ LT = Lithuanian ■ LV = Latvian ■ NL = Dutch ■ NO = Norwegian ■ PL = Polish ■ PT = Portuguese ■ RO = Romanian ■ RU = Russian ■...

  • Page 47

    ■ Bislama ■ Brazilian ■ Breton ■ Bulgarian - English ■ Byelorussian ■ Byelorussian - English ■ Catalan ■ Cebuano ■ Chamorro ■ Corsican ■ Esperanto ■ Faroese ■ Fijian ■ Frisian ■ Friulian ■ Galician ■ Ganda ■ Greek - English ■...

  • Page 48

    ■ Kinyarwanda ■ Kurdish ■ Latin ■ Luba ■ Luxemburgh ■ Macedonian ■ Macedonian-English ■ Madurese ■ Malagasy ■ Malay ■ Maltese ■ Manx (Gaelic) ■ Maori ■ Mayan ■ Minangkabau ■ Nahuatl ■ Numeric ■ Nyanja ■ Nynorsk ■ Occitan ■...

  • Page 49

    ■ Serbian (Latin) ■ Shona ■ Somali ■ Sotho ■ Sudanese ■ Swahili ■ Tagalog ■ Tahitian ■ Tatar ■ Tok Pisin ■ Tonga ■ Tswana ■ Turkmen ■ Ukrainian ■ Ukrainian-English ■ Waray ■ Welsh ■ Wolof ■ Xhosa ■...

  • Page 50: Hp Extended Capabilities

    HP Extended Capabilities When you install your HP Color LaserJet 2820/2830/2840, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on your printing-system software CD, helps HP monitor toner usage.

  • Page 51: Hp Director

    Help. By using the HP Director, you can scan various types of originals (pictures, documents, and slides), send faxes, make copies, view and print images or video clips, go to the HP Shopping Web site, and update your HP software. If you have the HP Color LaserJet 2840, you can also transfer images from a camera or photo memory card.

  • Page 52: Select Device

    ■ Software Update Select Device If more than one HP device is installed on your system, use this drop-down menu to select the one you want to use. Status Click Status to open the HP Toolbox Device Status screen, as shown in the following illustration.

  • Page 53: Figure 2-2 Device Status Screen

    Figure 2-2 Device Status screen ENWW HP Director...

  • Page 54: Settings

    Settings When you click Settings, the options that are available depend on the capabilities and configuration of your HP Color LaserJet 2820/2830/2840 all-in-one. The following table lists various options and settings that might be accessible from the Settings menu. Setting Details Scan Settings &...

  • Page 55: Scan Picture And Scan Document

    Transfer Images Digital images can be created and stored on digital imaging devices such as digital cameras and memory cards, and then transferred to a computer for printing or sharing with the HP Image Zone Transfer software. NOTE This feature is available only on the HP Color LaserJet 2840 all-in-one.

  • Page 56: Send A Fax

    Send a Fax When you click Send a Fax, the HP LaserJet Send a Fax software opens. For more information about sending faxes, see HP Send Fax software. NOTE This feature is not available for the HP Color LaserJet 2820 product.

  • Page 57: Hp Document Viewer

    HP Instant Share. Select the HP Instant Share tab to share photos with colleagues using e-mail, online albums, and an online photo-finishing service. You can also open the HP Image Zone software independently of the HP Director by clicking Start, clicking Programs, clicking HP, and then selecting HP Image Zone.

  • Page 58: Support

    View Page. Select an image or document and click the View Page tab to view the image or document. Support If you have access to the web, you can click the Support icon to open the HP support web page for the HP Color LaserJet 2820/2830/2840 product. Chapter 2...

  • Page 59: How Do I

    Figure 2-6 HP Image Zone Help screen HP Shopping If you have access to the Web, you can click the HP Shopping icon to gain access to the HP Shopping Web site. Utilities When you click the Utilities icon, the HP Toolbox opens. For more information about the HP Toolbox,...

  • Page 60: Software Update

    Software Update If you have Internet access, you can click the Software Update icon to open the Welcome to HP Software Update dialog box, which is shown in the following illustration. This software automatically checks the web for updates to the HP Color LaserJet 2820/2830/2840 software.

  • Page 61: Scanning System

    You can scan from your HP LaserJet all-in-one product by using any of the following methods. ■ Open the HP Director. Click Start, click Programs, click HP, click HP Director, and then click either Scan Pictures or Scan Documents. ■...

  • Page 62: Hp Scan Software

    HP Scan software Use the HP Scan software to scan from the HP LaserJet all-in-one product or to read from a file and then complete any of the following tasks with the data: ■ Save the scanned item to a file.

  • Page 63: Figure 2-8 Hp Laserjet Scan Dialog Box

    Scan Settings dialog box If you do not change any settings in the Scan Settings dialog box, the HP LaserJet Scan software prompts you for any needed information, such as a file name if you are sending the scanned item to a file folder or an e-mail address if you are sending the scanned item in e-mail.

  • Page 64: E-mail

    Because the HP LaserJet Scan software does not support automatic discovery of software programs, you must specify the correct software program and specify a file type that your program supports. The HP LaserJet Scan software opens when the filename is passed as a command-line argument.

  • Page 65: Twain Driver

    TWAIN scanning does not work with some programs For programs that are not TWAIN-compliant, use the following process as a workaround. Use the HP LaserJet Scan software to scan the document in .TIFF format (or any other file type that the software supports) into a folder.

  • Page 66: Twain Driver User Interface

    TWAIN driver user interface Figure 2-10 TWAIN driver user interface The TWAIN user interface contains the following options: ■ New Scan. Use this control to rescan the image. Flatbed previews are always at 75 dpi and in color: ■ Accept. Use this control to rescan the image if the original is on a flatbed scanner and then to send the image back to program with the specified settings.

  • Page 67: Wia Driver

    Scan Preferences – Web Page Dialog The Scan Preferences dialog box contains three tabs: Automatic, Quality vs. Speed, and Preview. However, the HP LaserJet Scan software supports only the options on the Automatic tab. The following options are available on the Automatic tab.

  • Page 68

    WIA has its own user interface. It is relatively simple and does not contain the wide range of image- quality options that are available in the TWAIN driver user interface. When you use the WIA scan driver, you must modify the brightness and contrast after you perform the scan.

  • Page 69: Hp Send Fax Software

    The HP Color LaserJet 2820 all-in-one product does not support faxing. Use the HP Send Fax software to send faxes from your computer. To use the HP Send Fax software, click Start, click Programs, click HP, select the name of your HP LaserJet all-in-one product, and then click Send Fax.

  • Page 70: Faxing To Multiple Recipients

    Faxing to multiple recipients If you need to send a fax to multiple recipients, use the HP Send Fax software to type the names and fax numbers of each recipient easily. The hp LaserJet Send Fax dialog box is shown in the following illustration.

  • Page 71: Creating A Cover Page

    LaserJet Send Fax dialog box – cover page After you run the HP Toolbox Fax Setup Wizard (you need to do this only once for the life of the software), your name, company name, phone number, and fax number are entered automatically into the cover- page template.

  • Page 72

    File, click Print, and then select the Fax Printer Driver from the drop-down menu of printers. The HP Send Fax software starts with the document already attached. If you want to view the fax, click Preview. You can add a scanned document by clicking Pages in Document Tray. You can add a cover page by clicking Cover Page.

  • Page 73: Available Product Configurations

    Software features by connection type The HP Color LaserJet 2820/2830/2840 all-in-one products can function in one of three installations: ■ As a standalone fax and copier not connected to a computer. (The HP Color LaserJet 2820 product does not offer fax capability.) ■...

  • Page 74: Supported Configurations

    Network connections Direct connection In the direct (or local) configuration, the HP LaserJet all-in-one product is connected directly to the host computer with a USB cable. In this configuration, the product is not shared. A single user has complete physical control over the product. Most users are familiar with using peripherals that are directly connected to their computers.

  • Page 75: Networking Requirements

    Networking requirements The following are required for your HP LaserJet all-in-one product to work on a network connection. ■ An installed network that uses the TCP/IP network protocol. ■ A cable for your type of network connections (not included). Multitasking capabilities The HP Color LaserJet 2820/2830/2840 all-in-one products are designed to carry out multiple tasks simultaneously.

  • Page 76: Differences Between The Network-connected And Direct-connected Configurations

    Differences between the network-connected and direct-connected configurations When using a network, you can perform nearly all of the product functions just as if your HP LaserJet all-in-one product were directly connected to your computer. The following are a few exceptions: ■...

  • Page 77: Supported Third-party Software

    The HP all-in-one product software has an integrated text-recognition feature. This feature is also known as optical character recognition, or OCR. Text-recognition capability is also provided by the third-party software program ReadIRIS, which is included on a separate CD that comes with the HP LaserJet all- in-one product.

  • Page 78

    Chapter 2 Software overview for Windows ENWW...

  • Page 79: Windows Hp Unidriver Features

    Introduction This chapter includes the following information. ● HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printing- system software CD. However, the HP Traditional PCL 5e Driver is supported through the printer's firmware.

  • Page 80: Hp Pcl 6 And Ps Emulation Unidriver Features (for Windows 2000 And Windows Xp)

    PS Emulation Driver (for Windows 98 SE or Windows Me) Help system The HP Color LaserJet 2820/2830/2840 HP PCL 6 and PS emulation unidrivers include a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available.

  • Page 81: What's This? Help

    HP postscript level 3 emulation support The HP postscript level 3 emulation maintains full compatibility with Adobe PS Level 3 when PS Level 3 soft fonts are purchased from Adobe.

  • Page 82: Driver Tab Features

    Adobe with the HP LaserJet printer postscript level 3 emulation PPD, available on the HP LaserJet printer software CD or from the HP Web site. When using the Adobe PS Level 3 print driver, users must comply with all Adobe licensing agreements, as stated on the Adobe Web site at www.adobe.com/...

  • Page 83: Figure 3-2 Advanced Tab - Hp Pcl 6 Unidriver

    Figure 3-2 Advanced tab – HP PCL 6 Unidriver Figure 3-3 Advanced tab – PS Emulation Unidriver ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 84: Paper/output Settings

    The number of copies that you request appears in the Copy Count option. You can select the number by typing in the box or by using the up and down arrows to the right of the text box. For the HP Color LaserJet 2820/2830/2840 all-in-one product, valid entries are numbers from 1 to 9999.

  • Page 85: Truetype Font Settings

    Color Printing Mode (HP PCL 6 Unidriver only) ■ Print Optimizations (HP PCL 6 Unidriver only) ■ PostScript Options (PS Emulation Unidriver only) ■ Printer Features ■ Layout Options ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 86: Advanced Printing Features

    If you select an advanced printing feature in the print driver that has been disabled on the Advanced tab, the feature is automatically turned on again. Color Printing Mode (HP PCL 6 Unidriver only) The Color Printing Mode specifies whether to print in color or black and white. The default setting is True Color (24 bpp).

  • Page 87: Postscript Output Option

    Automatic allows the PS driver to decide which format is best. If you want to download the TrueType font as a scalable outline font, click Outline. To download the TrueType font as a bitmap font, ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 88: Postscript Language Level

    Print All Text as Black is automatically disabled. Alternatively, to print all text as black, use the black and white HP PCL 6 Unidriver This driver is installed by default, together with the color HP PCL 6 Unidriver, during a Typical Installation.

  • Page 89: Raster Compression (hp Pcl 6 Unidriver Only)

    Paper/Quality tab features Use the Paper/Quality tab to specify the size, type, and source of the media for your HP Color LaserJet 2820/2830/2840 all-in-one. You can also use this tab to indicate different paper-selection choices for the first page, other pages, and back cover of the document.

  • Page 90: Print Task Quick Sets

    Sets setting does not appear on the driver Properties tabs. The following selections are available in the Print Task Quick Sets drop-down menu: ■ Default Print Settings ■ User Guide Print Settings ■ Type a new Quick Set name here Chapter 3 Windows HP unidriver features ENWW...

  • Page 91: Default Print Settings

    The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following illustration shows the Paper Options group box and the selections available by default. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 92: Size Is

    Use Different Paper/Covers options. For more information, see Use Different Paper/Covers options. For information about media sizes, see the Media types and sizes section of this guide. Chapter 3 Windows HP unidriver features ENWW...

  • Page 93: Use Different Paper/covers Check Box

    Tray 1 (125-sheet multipurpose tray) ■ Tray 2 (250-sheet tray; optional for the HP Color LaserJet 2820 and HP Color LaserJet 2830 all-in- one products) The default setting is Automatically Select. When this setting is selected, the printer uses the source tray that supports the media size that you have selected.

  • Page 94: Use Different Paper/covers Options

    To use Use Different Paper/Covers options, you must configure the setting for the print job. Each option for the Use Different Paper/Covers setting is described in the sections that follow this procedure. Use the following instructions to configure the setting. Chapter 3 Windows HP unidriver features ENWW...

  • Page 95: Front Cover And Back Cover Options

    The following illustration shows the Front Cover setting and options. These options are the same for the Back Cover setting. Figure 3-7 Front Cover setting ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 96: First Page, Other Pages, And Last Page Options

    First Page, Other Pages, and Last Page options The First Page, Other Pages, and Last Page options are as follows: ■ Size is: drop-down menu ■ Source is: drop-down menu ■ Type is: drop-down menu Chapter 3 Windows HP unidriver features ENWW...

  • Page 97: Document Preview Image

    The Effects tab contains the following controls: ■ Print Task Quick Sets group box ■ Resizing Options group box ■ Document preview image ■ Watermarks group box ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 98: Print Task Quick Sets

    If it is smaller, then it is centered within the target paper. The following illustration shows preview images for a document that is formatted for legal-size paper and where the Print Document On check box is selected, and the target size is specified as Letter. Chapter 3 Windows HP unidriver features ENWW...

  • Page 99: Of Normal Size Option

    Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 100: Watermarks Group Box

    Click Edit, and the Watermark Details dialog box appears. Figure 3-11 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Chapter 3 Windows HP unidriver features ENWW...

  • Page 101: Current Watermarks

    Use the controls in the Font Attributes group box to change the font and the shading, size, and style of the font. The Font Attributes group box contains the following controls: ■ Name drop-down menu ■ Color drop-down menu ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 102: Name

    The triplet values for these colors are shown in the following table. Table 3-2 Watermark color values Setting Gray Yellow Green Cyan Blue Magenta Lightest 2552 Very Light Light Med Light Medium Med Dark Dark Very Dark Chapter 3 Windows HP unidriver features ENWW...

  • Page 103: Shading

    Regular style. The default settings for preset watermarks are Arial font, Very Light shading, and Bold style. The default point size for preset watermarks is language-dependent, and varies. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 104: Finishing Tab Features

    Use the Finishing tab to print booklets and control the media output. The following illustration shows the Finishing tab. Figure 3-12 Finishing tab - HP PCL 6 Unidriver The Finishing tab contains the following controls: ■ Print Task Quick Sets group box ■...

  • Page 105: Document Options

    When you print on heavier media such as cardstock, select the Correct Order for Straight Paper Path check box to minimize curl and avoid paper jams. Open the back cover on the HP Color LaserJet 2820/2830/2840 to allow the paper to exit the product in a straight path. For best results, feed the media into the HP Color LaserJet 2820/2830/2840 from tray 1.

  • Page 106: Booklet Layout

    OK to close the driver. Book and booklet printing The HP Color LaserJet 2820/2830/2840 all-in-one supports book and booklet printing. A book is a print job consisting of at least two pages that can have a different media type for the front cover, first page, other pages, last page, or back cover.

  • Page 107: Printing A Book

    Page Order The Page Order drop-down menu contains four selections: ■ Right, then Down ■ Down, then Right ■ Left, then Down ■ Down, then Left ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 108: Document Preview Image

    Rotate 180 degrees check box Portrait option button Select this feature to print your document in Portrait orientation. This is the default setting. Landscape option button Select this feature to print your document in Landscape orientation. Chapter 3 Windows HP unidriver features ENWW...

  • Page 109: Rotate By 180 Degrees Check Box

    Color output can also be converted to grayscale. The Color tab is shown in the following illustration. NOTE The Color tab does not appear in the HP PCL 6 Unidriver (Black and White) version. Figure 3-14 Color tab The Color tab contains the following controls: ■...

  • Page 110: Print Task Quick Sets

    Print in Grayscalecheck box Automatic color settings Use the Automatic option for default coloration settings that automatically fine-tune your color printer output. The HP Automatic default color settings provide high-quality output for most color printing needs. Manual color settings To change the default coloration settings, select the Manual option, and then click the Settings button.

  • Page 111: Text, Graphics, And Photographs Sections

    4-Color. This option generates neutral colors by combining all four colors of toner, which produces smoother gradients and transitions to non-neutral colors. It also produces the darkest possible black. 4-Color is the default setting for Photographs. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 112: General

    Select this option for sharp edges and detail. ■ Cyan - 166 lpi ■ Magenta - 166 lpi ■ Yellow - 150 lpi ■ Black - 166 lpi Chapter 3 Windows HP unidriver features ENWW...

  • Page 113: Rgb Color

    HP Color LaserJet 2820/2830/2840 all-in-one. Various options are available on the Device Settings tab depending on whether you are using the HP PCL 6 Unidriver or the PS Emulation Unidriver. The following illustrations show the Device Settings tab for each of these drivers.

  • Page 114: Figure 3-16 Device Settings Tab - Hp Pcl 6 Unidriver

    Figure 3-16 Device Settings tab - HP PCL 6 Unidriver Figure 3-17 Device Settings tab - PS Emulation Unidriver Chapter 3 Windows HP unidriver features ENWW...

  • Page 115: Form To Tray Assignment

    The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting. For example, for the HP Color LaserJet 2820/2830/2840 all-in-one, tray 2 is listed in both the Form to Tray Assignment setting and the Installable Options setting.

  • Page 116: External Fonts (hp Pcl 6 Unidriver Only)

    Figure 3-18 Font Substitution Table External Fonts (HP PCL 6 Unidriver only) Use the External Fonts option to install and remove external fonts for the printer. External fonts can be soft fonts or DIMM fonts. Clicking the External Fonts option causes the Properties button to appear. Clicking the Properties button opens the Font Installer dialog box, which is shown in the following illustration.

  • Page 117: Installing External Fonts

    Remove. The fonts are removed. Click OK to close the Font Installer dialog box. Installable Options This section provides information to configure the printing options that you can install for the HP Color LaserJet 2820/2830/2840 all-in-one. The following controls are available: ■...

  • Page 118: Tray 2

    Add Euro Currency Symbol to PostScript Fonts options ■ Job Timeout options ■ Wait Timeout options ■ Minimum Font Size to Download as Outline options ■ Maximum Font Size to Download as Outline options Chapter 3 Windows HP unidriver features ENWW...

  • Page 119: Available Postscript Memory

    The available PS memory is a subset of the printer's total physical memory. The default PS memory setting for the HP Color LaserJet 2820/2830/2840 all-in-one is 2048 KB. It is usually best to set the PS memory to match what is shown on the configuration page. To print a configuration page...

  • Page 120: Convert Gray Graphics To Postscript Gray

    Yes. Job Timeout This option specifies how long the document can take to get from the computer to the HP Color LaserJet 2820/2830/2840 all-in-one before the printer stops trying to print the document. If you specify 0 seconds, the printer continues trying to print indefinitely. The default setting is 0 seconds. You can use the spin box to change this value to a maximum of 32,767 seconds.

  • Page 121: Figure 3-20 About Tab

    ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP)

  • Page 122

    Chapter 3 Windows HP unidriver features ENWW...

  • Page 123: Windows Hp Traditional Driver Features

    Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printing- system software CD. However, the HP Traditional PCL 5e Driver is supported through the printer firmware. ENWW...

  • Page 124: Hp Traditional Pcl 6 Driver Features (for Windows 98 Se And Windows Me)

    HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) This section describes the options available on each tab of the HP Traditional PCL 6 Driver interface. The following information is included. ● Help system ● Finishing tab features ●...

  • Page 125: Constraint Messages

    Bubble Help features a graphical icon resembling a cartoon speech bubble with a small i in it, representing the international symbol for information. The following illustration shows Bubble Help icons on a driver tab. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 126: Table 4-1 Bubble Help Messages

    1 on Both Sides check box is selected. Finishing tab: Effects tab: To use this feature, set Pages per Sheet to 1 (see Finishing tab). Print Document On is not available. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 127

    Effects tab: Effects tab: You cannot add a new watermark because the list is full. You can edit Watermarks exceed 30. The Bubble Help points to Watermarks. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 128: Finishing Tab Features

    Finishing tab features Use the Finishing tab to print booklets and control the media output. The following illustration shows the Finishing tab. Figure 4-3 Finishing tab - HP Traditional PCL 6 Driver Chapter 4 Windows HP traditional driver features ENWW...

  • Page 129: Print Task Quick Sets

    Task Quick Sets menu will be the same label that appeared when you last closed the printing Properties dialog box by clicking OK. User Guide Print Settings This setting provides a quick set for optimal printing of the HP Color LaserJet 2820/2830/2840 User Guide. Custom Print Task Quick Sets...

  • Page 130: Correct Order For Straight Paper Path

    Type is is set to Envelope, Transparency, or Labels Clicking Print on Both Sides (Manually) makes the Flip Pages Up and Booklet Printing options available. In the default setting, neither of these options is selected. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 131: Manually Printing On Both Sides

    To manually print on both sides of the paper, you must send the paper through the printer twice. You can print by using the media output bin or the straight-through output path. HP recommends that you use the media output bin for lightweight paper and use the straight-through output path for any heavy media or media that curls excessively when printed.

  • Page 132: Booklet Printing

    Booklet Printing drop-down menu for each selected paper size. Table 4-3 Selected paper size Paper size selected Entries in Booklet Printing Drop-down menu Letter Letter (Left Binding) Letter (Right Binding) Letter (Left Binding) Letter (Right Binding) Legal Chapter 4 Windows HP traditional driver features ENWW...

  • Page 133: Activating Booklet Printing

    You can print a booklet in which the front cover, first page, other pages, last page, and back cover have different media types. For more information, see Use Different Paper/Covers options in the Paper tab features section of this chapter. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 134: Pages Per Sheet

    The light-yellow dimensions label that appears below the preview image indicates the selected page size. The horizontal dimension is always first, so the order of the numbers reverses when the orientation changes. Click on the label to toggle between English and metric units. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 135: Print Quality

    Print Quality Details dialog box - HP Traditional PCL 6 Driver Current Setting For the HP Color LaserJet 2820/2830/2840 all-in-one HP Traditional PCL 6 Driver, the Current Setting group box contains one of the following options, depending on the selection of the Print Quality group box on the Finishing tab (Default or Custom): ■...

  • Page 136: Output Settings Group Box

    TrueType fonts for special graphic purposes, such as shading, rotation, or slanting. Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 137: Print Task Quick Sets

    (such as media size, pages per sheet, and so on). For more information, see Print Task Quick Sets in the Finishing tab section of this chapter. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 138: Document Preview Image

    When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 139: Of Normal Size

    Page Only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 140: Current Watermarks

    The (none) setting is one of the 30 definable watermarks; you can customize names for the other 29 watermarks. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 141: Watermark Message

    The triplet values for these colors are shown in the following table. Table 4-4 Watermark color values Setting Gray Yellow Green Cyan Blue Magenta Lightest 2552 Very Light ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 142: Shading

    The Shading values represent the intensity of the color selected in the Color attribute. The following range of shades is available from the Shading drop-down menu: ■ Lightest ■ Very Light ■ Light ■ Medium Light ■ Medium ■ Medium Dark Chapter 4 Windows HP traditional driver features ENWW...

  • Page 143: Size

    Use the Paper tab to specify the size, type, and source of the media, as well as to define a custom paper size. If you want to, you can indicate different paper-selection choices for the first page and back cover of the document. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 144: Print Task Quick Sets

    Figure 4-10 Paper tab - HP Traditional PCL 6 Driver The Paper tab contains the following options. ■ Print Task Quick Sets ■ Paper Options ■ Document preview image ■ Printer image Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other driver tabs.

  • Page 145: Paper Options Group Box

    For the Other Pages and Back Cover settings, you can select a source (tray) and media type that differ from the settings selected for First Page. If a conflict exists among media source, media size, and/or ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 146: Custom Paper Size

    Two names for the same size media can coexist (for example, "big" and "BIG" can both be used as names for custom-size paper measuring 213.4 mm x 279.4 mm (8.4 inches x 11 inches). Chapter 4 Windows HP traditional driver features ENWW...

  • Page 147: Name Drop-down Menu

    Name drop-down menu. Whenever the command button has the Rename title, it is also the default button. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 148

    Click Rename (when the name is unique). Type something into the Name drop-down menu. Change the width or height values. Select a saved item from the drop-down menu. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 149: Width And Height Controls

    Custom width and height control limits The minimum paper size for the HP Color LaserJet 2820/2830/2840 series printer is 76 mm x 127 mm (5.0 inches x 5.0 inches) and the maximum is 216 mm x 356 mm (8.5 inches x 14.0 inches). The following table summarizes paper size limits for each paper-handling device.

  • Page 150: Close Button

    When you select the Use Different Paper/Covers check box, the following settings can appear in the group box, along with their associated options: ■ Front Cover ■ First Page ■ Other Pages ■ Last Page ■ Back Cover Chapter 4 Windows HP traditional driver features ENWW...

  • Page 151: Front Cover And Back Cover Options

    Use these options to include a blank or preprinted front cover or back cover on a document. The following illustration shows the Front Cover setting and options. These options are the same for the Back Cover setting. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 152: First Page, Other Pages, And Last Page Options

    Use these options to select an alternative media size, type, or source for the first page, other pages, or last page of a document. The following illustration shows the appearance of the Paper Options group box when you select the Use Different Paper/Covers check box. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 153: Source Is: Drop-down Menu

    Tray 1 (125-sheet multipurpose tray) ■ Tray 2 (250-sheet tray; optional for the HP Color LaserJet 2820 and HP Color LaserJet 2830) The default setting is Auto select. When this setting is selected, the printer uses the source tray that supports the media size that you have selected.

  • Page 154: Type Is: Drop-down Menu

    Type is: drop-down menu The Type is: drop-down menu shows all the paper types that the HP Color LaserJet 2820/2830/2840 all-in-one supports. When you use the default setting, Unspecified, the printer uses the default media type, which is usually Plain.

  • Page 155: Printer Image

    It also lets you retrieve information about the driver. Figure 4-15 Basics tab – HP Traditional PCL 6 Driver The Basics tab contains the following options: ● Print Task Quick Sets ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 156: Print Task Quick Sets

    The Orientation group box contains the following options: ■ Portrait option button ■ Landscape option button ■ Rotate 180 degrees check box Portrait Select this option to print your document in Portrait orientation. This is the default setting. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 157: Landscape

    About By clicking the About button on the Basics tab or the HP logo on any of the driver property pages, the About box appears. To close the About box, click OK, press Esc, press Alt + F4, or press Enter.

  • Page 158: Color Tab Features

    Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other driver tabs. Print task quick sets are either preset or user-defined printing specifications, Chapter 4 Windows HP traditional driver features ENWW...

  • Page 159: Color Options

    The Manual Color Options dialog box gives you independent control of neutral grays and halftone for the three major page components: text, graphics, and photographs. The Neutral Grays drop-down ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 160

    Light, which provides minimal trapping. Adaptive Halftoning is set to On. ■ Normal, which provides the default Trapping setting. Adaptive Halftoning is set to On. ■ Maximum, which provides the most trapping. Adaptive Halftoning is set to On. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 161: Document Preview Image

    Vivid. This option sets the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This value is recommended for printing business graphics. NOTE This setting uses the SRGB color table for the HP Color LaserJet 2820/2830/2840 product. ■...

  • Page 162: Paper-handling Options

    The Configure tab contains the following options: ● Paper-handling options ● Other Options ● Printer image Paper-handling options The Paper Handling Options group box provides options for configuring most of the paper-handling device features. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 163: Optional Paper Sources

    Allow Scaling from Large Paper (cleared by default) Optional Paper Sources The Optional Paper Sources drop-down menu lists optional media sources for the HP Color LaserJet 2820/2830/2840 all-in-one. The list of available media sources varies, depending on your product, its input accessories, and the product configuration settings on the Configure tab.

  • Page 164: Fonts

    Enable or disable one or more of the selected font(s). Use the following procedure to configure a font DIMM: Make sure that the font DIMM is correctly installed. Click Add. The Add Font DIMM dialog box appears. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 165: Printer Memory

    Paper tab. For more information, see the Printer image section of this chapter. ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me)

  • Page 166: Windows Ps Emulation Driver Features (for Windows 98 Se And Windows Me)

    A set of 92 PS Level 3 soft fonts is included with the printing-system software. If you want to permanently install the fonts in the printer, HP postscript level 3 emulation fonts are also available from HP in an optional font DIMM. The HP postscript level 3 emulation maintains full compatibility with Adobe PS Level 3 when PS Level 3 soft fonts are purchased from Adobe.

  • Page 167: Paper Size

    Figure 4-22 Paper tab - HP PS traditional driver The Paper tab contains controls for the following options: ● Paper size ● Layout ● Orientation ● Paper source ● Copies ● Custom button ● Unprintable Area button ● About button ●...

  • Page 168: Layout

    Click the Restore Defaults button to restore the settings in this dialog box to their original values. Graphics tab features The Graphics tab contains controls for the following options: ● Resolution ● Color Control Chapter 4 Windows HP traditional driver features ENWW...

  • Page 169: Resolution

    ● Halftoning ● Special ● Scaling ● Restore Defaults button Figure 4-23 Graphics tab Resolution Specifies the resolution you want for printing, in dots per inch (dpi). Higher-resolution settings produce higher-quality printing; however, your documents may take longer to print. The resolutions available depend on the product capabilities.

  • Page 170: Choose Rendering Intent Button

    Click the Restore Defaults button to restore the settings in this dialog box to their original values. Device Options tab features The Device Options tab contains the following options: ● Available printer memory (in KB) ● Printer features ● Installable options Chapter 4 Windows HP traditional driver features ENWW...

  • Page 171: Available Printer Memory (in Kb)

    ● Restore Defaults button Figure 4-25 Device Options tab Available printer memory (in KB) Specifies the amount of memory in your printer. If the value here does not match the amount of memory on your printer, you may need to change it if you have problems printing. Printer features Displays settings specific to your printer.

  • Page 172: Postscript Output Format

    Encapsulated PostScript (EPS). The Archive format creates a PostScript data stream that gets stored in a file that you can use later. This does not take advantage of any printer device features. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 173: Postscript Header

    If you have an HP printer that supports both PostScript and another printer language, you may need to click PJL archive format. This notifies the printer that the document is being printed in a different printer language. PostScript header Specifies whether to send header information to the printer each time you print a document.

  • Page 174: Figure 4-27 Advanced Postscript Options

    Send CTRL+D before job sends a CTRL+D to notify the printer that the current job has finished printing and to reset the printer. If you are printing over a UNIX-based network, such as Banyan VINES, AT&T StarGROUP, or Sun, you may need to clear these settings. Chapter 4 Windows HP traditional driver features ENWW...

  • Page 175: Restore Defaults

    ■ Send CTRL+D after job sends a CTRL+D to notify the printer that the current job has finished printing and to reset the printer. If you are printing over a UNIX-based network, such as Banyan VINES, AT&T StarGROUP, or Sun, you may need to clear these settings. Restore Defaults Click the Restore Defaults button to restore the settings in this dialog box to their original values.

  • Page 176

    Chapter 4 Windows HP traditional driver features ENWW...

  • Page 177: Macintosh Software Overview

    Supported Macintosh operating systems ● Supported e-mail programs ● All-in-one software for Macintosh ● System requirements for a direct connection (Macintosh) ● Installation overview ● Installation options ● Installation dialog-box options for Macintosh ● HP LaserJet all-in-one uninstall instructions for Macintosh ENWW...

  • Page 178: Supported Macintosh Operating Systems

    Supported Macintosh operating systems The Macintosh all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products supports the following operating systems: ■ Apple Mac OS 9.2.2 ■ Apple Mac OS X (V10.2.8 and V10.3.x) Chapter 5 Macintosh software overview ENWW...

  • Page 179: Supported E-mail Programs

    Supported e-mail programs The following table lists some examples of supported e-mail programs for Macintosh. Table 5-1 Supported e-mail programs Program Name Macintosh OS Apple Mail Mac OS 9 and Mac OS X Microsoft Entourage Mac OS X Microsoft Outlook Express Mac OS 9 ENWW Supported e-mail programs...

  • Page 180: All-in-one Software For Macintosh

    ● HP EWS Device Configuration Software components for Macintosh The following table lists the software components for the HP Color LaserJet 2820/2830/2840 all-in-one products that are available for computers running the Macintosh operating system . Table 5-2 Software components for Macintosh...

  • Page 181: Software Features Not Available On Macintosh Operating Systems

    Software features not available on Macintosh operating systems A number of features and functions that are available in the Windows operating system (OS) version of the HP all-in-one software are not available in the Macintosh OS version of the software. The following software features are not available: ■...

  • Page 182: Software Component Localization

    ■ English ■ French ■ German ■ Italian ■ Spanish Ordering software for Macintosh To order the software if the CD is damaged or missing, contact HP Support at the following Web site: www.hp.com/cposupport/software.html Chapter 5 Macintosh software overview ENWW...

  • Page 183: Hp Ews Device Configuration

    You can download the software directly from the following Web site: www.hp.com/support/clj2800series HP EWS Device Configuration The HP EWS Device Configuration is a utility that allows you to control your printer from your computer. This section contains information about the following topics: ● Access ●...

  • Page 184: Status

    The Status tab allows you to access and print out detailed information regarding device and supply status, device configuration, network configuration, and usage. Figure 5-1 HP EWS Device Configuration – Status tab System The System tab allows you to view and change settings for device information, paper handling, print quality/density, print modes, system setup, volumes, and device service.

  • Page 185: Print

    Figure 5-2 HP EWS Device Configuration – System tab Print The Print tab allows you to view and change settings for print jobs, memory cards, PCL5e fonts, and PostScript error reaction. Figure 5-3 HP EWS Device Configuration – Print tab The Fax tab allows you to view and change settings for fax sending, fax reception, error correction, and creation of various logs and reports.

  • Page 186: Networking

    Figure 5-4 HP EWS Device Configuration – Fax tab Networking The Networking tab allows you to view and change settings for your device’s network connection and communication. Chapter 5 Macintosh software overview ENWW...

  • Page 187: Figure 5-5 Hp Ews Device Configuration - Networking Tab

    Figure 5-5 HP EWS Device Configuration – Networking tab ENWW All-in-one software for Macintosh...

  • Page 188: System Requirements For A Direct Connection (macintosh)

    System requirements for a direct connection (Macintosh) The HP all-in-one software has the following minimum system requirements: ■ Mac OS 9.2.2 or Mac OS X, V10.2.8 and V10.3.x ■ Macintosh computer (Power PC processor), such as an iMac, Power Macintosh G3, Power Macintosh G4 233 MHz, Power Mac G5, or higher ■...

  • Page 189: Installation Overview

    Installer provides an Easy Install option, which installs only the HP LaserJet all-in-one product software on the current system startup drive that contains the active System folder. By default, the HP All-In-One Software folder and the ReadIRIS folder are installed in the Applications folder.

  • Page 190: Installation Options

    (This provides the most product functionality.) ■ The product is connected to a network and you install the HP all-in-one software on a computer that has access to the network. Installation instructions for all Macintosh OSs — Animated Getting Started Guide Use the following instructions to set up your HP Color LaserJet 2820/2830/2840 in Mac OS 9.2.2 or...

  • Page 191: Figure 5-6 Start Here Icon

    Double-click the Start Here icon. Figure 5-6 Start Here icon The Animated Getting Started Guide opens. NOTE The following graphic shows the Mac OS X version of the Animated Getting Started Guide Screen. Figure 5-7 Macintosh install – Animated Getting Started Guide ENWW Installation options...

  • Page 192: Macintosh Installation Instructions For Direct Connections

    If you have not set up your HP Color LaserJet 2820/2830/2840, click Begin Setup and follow the setup sequence to the end. The following screen appears when setup is complete. Figure 5-8 Congratulations! Your all-in-one setup is complete screen Click Install Software.

  • Page 193: Installation Instructions For Mac Os X

    CD browser window. Click Install, and then follow the onscreen instructions to complete the software installation. When the software installation is complete, click Restart. After the computer restarts, the HP setup assistant starts automatically. In the Setup Assistant welcome screen, click Next.

  • Page 194

    Under Select Device, click the TCP/IP option, and then click Create. Type the HP LaserJet all-in- one product TCP/IP address, and then click OK. Follow the onscreen instructions to complete the setup and then click Done. Chapter 5 Macintosh software overview...

  • Page 195: Installation Dialog-box Options For Macintosh

    Installation dialog-box options for Macintosh The following sequence describes the dialog-box options that appear during the HP all-in-one software installation on Macintosh systems. NOTE In the following installation sequence, the product name HP Color LaserJet 2820/2830/2840 represents the specific HP all-in-one product that you are installing.

  • Page 196: Figure 5-10 License Dialog Box - Hp Software License Agreement

    The Installing dialog shows the number of items that remain to be installed and the name of the software component currently being installed. If you are installing the HP Color LaserJet 2820/2830/2840 over a USB connection, the following dialog box appears, instructing you to connect your USB cable.

  • Page 197: Figure 5-12 If You Are Using A Usb Cable

    Restart alert Click Restart to close the installer and restart the computer. After the computer restarts, you must log in to the computer, and then the HP All-in-One Setup Assistant starts automatically. NOTE If the HP Setup Assistant does not start automatically, follow these steps: 1.

  • Page 198: Figure 5-14 Hp All-in-one Setup Assistant - Introduction

    Figure 5-14 hp all-in-one Setup Assistant – Introduction Click Next to go to the Select Device dialog box. Chapter 5 Macintosh software overview ENWW...

  • Page 199: Figure 5-15 Hp All-in-one Setup Assistant - Select Device

    USB. The HP LaserJet all-in-one product appears in the list box. When you click USB, the HP Color LaserJet 2820, HP Color LaserJet 2830, or HP Color LaserJet 2840 all-in-one product name appears in the list box. Click the product name, and then clickNext to the open the User Identification dialog box.

  • Page 200: Figure 5-16 Hp All-in-one Setup Assistant - User Identification

    Figure 5-16 hp all-in-one Setup Assistant – User Identification NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Type the required information in the red fields. Click Next to go to the Phone Line dialog box.

  • Page 201: Figure 5-17 Hp All-in-one Setup Assistant - Phone Line

    Figure 5-17 hp all-in-one Setup Assistant – Phone Line NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840 all-in-one products. Select the appropriate options. If you have a separate (dedicated) phone line for fax calls, click the Yes, I will have separate fax and voice lines.

  • Page 202: Figure 5-18 Hp All-in-one Setup Assistant - Outside Line

    Figure 5-18 hp all-in-one Setup Assistant – Outside Line NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you do not need to dial a number to get to an outside line, click the No, I don't use a dial prefix option.

  • Page 203: Figure 5-19 Hp All-in-one Setup Assistant - Distinctive Ring

    Figure 5-19 hp all-in-one Setup Assistant – Distinctive Ring NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you have a distinctive ring service, click Yes, and then select the type of ring from the drop-down menu.

  • Page 204: Figure 5-20 Hp All-in-one Setup Assistant - Answering Machine

    Figure 5-20 hp all-in-one Setup Assistant – Answering Machine NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you have an answering machine that answers calls at the specified number, click Yes, I will. If you do not have an answering machine that answers calls at the specified number, click No, I will not.

  • Page 205: Figure 5-21 Hp All-in-one Setup Assist - Finish

    Figure 5-21 hp all-in-one Setup Assist – Finish The information you typed in previous dialog boxes appears in the Finish dialog box. If any items need to be changed, click the Back button to return to the dialog boxes that you need to change.

  • Page 206: Figure 5-22 Hp All-in-one Setup Assistant - Congratulations

    Figure 5-22 hp all-in-one Setup Assistant – Congratulations Click Done to close the HP All-in-One Setup Assistant. Chapter 5 Macintosh software overview ENWW...

  • Page 207: Hp Laserjet All-in-one Uninstall Instructions For Macintosh

    Double-click the HP Uninstaller icon to start the utility. Specify whether you want to perform an uninstall for all HP devices, or only for a specific device. If you select Uninstall selected, you must then specify the devices you want to uninstall from the list.

  • Page 208

    Chapter 5 Macintosh software overview ENWW...

  • Page 209: The Hp Toolbox

    The HP Toolbox This section provides information about the following topics: ● Overview of the HP Toolbox ● System requirements ● Key features ● Configuration options ENWW...

  • Page 210: Overview Of The Hp Toolbox

    Opening screen The opening screen that appears in the HP Toolbox section depends on the installed configuration of the HP Toolbox. If you have installed the HP Toolbox for a single HP LaserJet all-in-one product, the Chapter 6 The HP Toolbox...

  • Page 211: Navigation

    HP Toolbox for multiple products, the Device Select screen appears when you open the program. On the Device Select screen, you can select the HP LaserJet all-in-one product you want to manage with the HP Toolbox.

  • Page 212: System Requirements

    Other requirements The HP Toolbox runs on Windows operating systems with a minimum of 128 MB of RAM. However, 256 MB is recommended for best performance. The TCP/IP protocol must also be installed on the computer.

  • Page 213: Key Features

    Scan to e-mail or a folder In the Scan to e-mail or a folder feature, you can set up the HP LaserJet all-in-one product to later initiate a scan directly from the HP LaserJet all-in-one product control panel. On the HP LaserJet all-in-one product control panel, press the button.

  • Page 214: Receive Faxes To This Computer

    Incoming faxes are uploaded to the computer where you can view them from the Fax Receive Log screen. If your computer is turned off when faxes arrive, they are stored in the HP LaserJet all- in-one product memory and are automatically uploaded to your computer when you turn it on again.

  • Page 215: Hp Device Pop-up Alert Messages

    A group of errors or a group of print-cartridge warnings can be selected, but not specific items within those groups. To configure alerts, use the Set up Status Alerts screen on the Status tab in HP Toolbox. Figure 6-1 HP Device Alert –...

  • Page 216: Configuration Options

    Configuration options The HP Toolbox is divided into two main sections: the HP Toolbox section and the Device Settings section. Each of these sections has controls grouped into a set of tabs. In addition to these two sections, the HP Toolbox has other screens that are accessible from various points within the HP Toolbox. The following lists describe the basic layout of these sections and the configuration options available on each tab.

  • Page 217: Device Status

    ■ Print Info Pages screen Device Status The Device Status screen shows device status messages from the device. The Device Status screen also displays some pertinent product information and device settings. ENWW Configuration options...

  • Page 218: Supplies Status

    Figure 6-2 Device Status screen Supplies Status Use this screen to view the status of various product supplies, such as the amount of toner in the print cartridge. Chapter 6 The HP Toolbox ENWW...

  • Page 219: Setup Status Alerts

    Figure 6-3 Supplies Status screen Setup Status Alerts Use this screen to set up on the Status Alerts for the HP LaserJet all-in-one product. Select the Turn on alerts option and click the Apply button to turn on alerts. ENWW...

  • Page 220: Table 6-2 Alerts

    ■ Manual Feed ■ Paper Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is ■ Cartridge Low installed ■ Replace Cartridge ■ Non-HP cartridge installed ■...

  • Page 221: Set Up E-mail Alerts

    By selecting the options under Show the alert, you can receive the alerts in either or both of two forms: ■ As a pop-up message ■ As a system tray icon Set up E-mail Alerts The following illustration shows the Set up E-mail Alerts screen. Figure 6-5 Set up E-mail Alerts screen –...

  • Page 222: Figure 6-6 Set Up E-mail Alerts Screen - 2 Of 2

    SNMP e-mail server that will be used to send the e-mail message, and click Apply to save the settings. Up to two e-mail addresses can be configured to receive separate e-mail messages for separate events, if desired. Chapter 6 The HP Toolbox ENWW...

  • Page 223: Device Configuration

    To ensure that the proper e-mail addresses have been used and that the SNMP server information is valid, you can click the Test E-mail Settings button. Device Configuration The Device Configuration screen displays the values of all of the settings available to be set in the device, and also other configuration items such as installed DIMMs, Personalities, and page counts.

  • Page 224: Figure 6-8 Device Configuration Screen - 2 Of 4

    Figure 6-8 Device Configuration screen – 2 of 4 Chapter 6 The HP Toolbox ENWW...

  • Page 225: Figure 6-9 Device Configuration Screen - 3 Of 4

    Figure 6-9 Device Configuration screen – 3 of 4 ENWW Configuration options...

  • Page 226: Network Configuration

    Figure 6-10 Device Configuration screen – 4 of 4 Network Configuration The following illustration shows the Network Configuration screen. Use this screen to configure various network settings. Chapter 6 The HP Toolbox ENWW...

  • Page 227: Figure 6-11 Network Configuration Screen

    Figure 6-11 Network Configuration screen ENWW Configuration options...

  • Page 228: Print Info Pages

    The screen also provides a link that you can click to go easily to the Fax Reports screen. Event Log Use this screen to monitor events for your HP LaserJet all-in-one product. Up to ten events can appear on this screen. If this screen is empty, no events have occurred on your HP LaserJet all-in-one product.

  • Page 229: Fax Tab

    Figure 6-13 Event Log screen Fax tab The Fax tab contains the following screens. ■ Fax Tasks ■ Fax Phone Book ■ Phone Book - Edit Entry ■ Phone Book - Create Group ■ Phone Book - Edit Group ■ Phone Book - Import ■...

  • Page 230: Fax Tasks

    LaserJet 2830 and HP Color LaserJet 2840 all-in-one products do not have a toner-low indicator. Most fax machines will stop printing faxes when the toner is low. The HP LaserJet all-in-one products do not have the capability to detect when the toner is low. When faxes start to print with streaks and some blank pages, you should replace the toner cartridge and then click Reprint Last Faxes.

  • Page 231: Fax Phone Book

    and delete enough marked fax jobs to free up the fax storage needed. The Clear Stored Faxes removes all faxes stored in the product's memory. This includes faxes marked "ok to delete," faxes which have not yet been printed or sent to the computer, any delayed-send faxes, and any pending redial faxes.

  • Page 232: Fax Phone Book - Edit Entry

    Figure 6-15 Fax Phone Book screen Fax Phone Book - Edit Entry This screen opens after clicking Edit for an entry that corresponds to an individual phone book entry (NOT a group entry). Chapter 6 The HP Toolbox ENWW...

  • Page 233: Fax Phone Book - Create A New Group

    Figure 6-16 Fax Phone Book – Edit Entry screen Fax Phone Book - Create a New Group This screen opens by clicking New Group on the Fax Phone Book screen. The Entry number field is populated with the first available entry in the phone book. The maximum number of characters that a name can have in a phone book entry is 16.

  • Page 234: Fax Phone Book - Edit A Group

    Fax Phone Book - Edit a Group This screen opens by clicking Edit for a Group entry on the Fax Phone Book screen. The behavior of this screen is identical to the Create a New Group screen. Chapter 6 The HP Toolbox ENWW...

  • Page 235: Import Information Into The Fax Phone Book

    Figure 6-18 Fax Phone Book - Edit a Group screen Import information into the Fax Phone Book Use the Import information into the Fax Phone Book screen to import phone book data that has been exported from external e-mail applications. You must select one of the following applications. ■...

  • Page 236: Figure 6-19 Import Information Into The Fax Phone Book Screen

    HP Color LaserJet 2820/2830/2840 all-in-one products. Before phone book entries can be imported into HP Toolbox, you must export the entries from your mail application and save the file in .CSV format. Follow these steps to export your phone book entries from an existing Microsoft Outlook address book.

  • Page 237: Fax Phone Book - Import - Select Entries

    Your designated file name and path now appear in the text box. Click Next to continue. Click Finish. Open the HP Toolbox and click the Fax tab. From the left navigation bar, click Fax Phone Book. Click Import Phone Book.

  • Page 238: Fax Send Log And Fax Receive Log

    Although this illustration shows only the first 20 entries, you can import up to 120 entries. Fax Send Log and Fax Receive Log The Fax Send log and the Fax Receive log list the faxes that have been sent or received by the HP LaserJet all-in-one product.

  • Page 239: Figure 6-21 Fax Send Log Screen

    Figure 6-21 Fax Send Log screen Figure 6-22 Fax Receive log screen ENWW Configuration options...

  • Page 240: Fax Viewer

    Fax Viewer For faxes that are sent from the Fax Send screen (on the Fax Settings tab of the HP Toolbox), or faxes that are received to the computer, a View link appears for that fax entry on the Fax Send or Fax Receive log.

  • Page 241: Fax Data Properties

    Figure 6-23 Fax Viewer screen Fax Data Properties Use these settings to manage the space used to store faxes on your computer. You can save more faxes if you specify a larger total data size. ENWW Configuration options...

  • Page 242: Fax Reports Screen

    An entry will remain in the fax log even if the stored fax is deleted. When data files are deleted, only the fax data is deleted. Fax Reports screen The Fax Reports screen allows you to easily print out the internal fax reports that are generated by the HP LaserJet all-in-one product. Chapter 6 The HP Toolbox ENWW...

  • Page 243: Detailed Fax Settings

    Figure 6-25 Fax Reports screen Detailed Fax Settings This screen provides navigational links to the Fax Settings tab and the Fax Set-up Wizard. ENWW Configuration options...

  • Page 244: Fax: How Do I

    Figure 6-26 Detailed Fax Settings screen Fax: How do I... ? The following illustration shows the Fax: How do I... ? screen. Figure 6-27 Fax: How do I... ? screen Chapter 6 The HP Toolbox ENWW...

  • Page 245: Scan To Tab

    Scan to E-mail or Folder Use this screen to add entries to the list that appears on the HP LaserJet all-in-one product control panel when you press the SCAN-TO button on the control panel. Enter an e-mail address or a folder location to which you can send scanned information directly from the HP LaserJet all-in-one product to your computer.

  • Page 246: Preferences

    NOTE These preferences apply only to scans that you initiate by using the button on the HP Color LaserJet 2820/2830/2840 all-in-one control panel. The following table shows the scanning options available on this screen. Table 6-3 Preferences for Scan to E-mail or a Folder...

  • Page 247

    Table 6-3 Preferences for Scan to E-mail or a Folder (continued) Option Scan to e-mail settings Scan to a folder settings ■ Adobe PDF (*.pdf); default setting ■ Adobe PDF (*.pdf) File type ■ JPEG (*.jpg, *.jpeg) ■ JPEG (*.jpg, *.jpeg); default setting ■...

  • Page 248: How Do I

    Scan to tab in the HP Toolbox. You can enter a single e-mail address or you can send to a group of e-mail addresses. The e-mail will be sent via the default e-mail client as specified in the computer E-mail Control.

  • Page 249: Troubleshooting Process

    ■ Print Problems screen ■ Scan Problems screen ■ Copy Problems screen ■ Fax Problems screen ■ Memory Card Problems screen ■ Troubleshooting Tools screen ■ Animated Demonstrations screen Troubleshooting Process The following illustration shows the Troubleshooting Process screen. Figure 6-31 Troubleshooting Process screen Troubleshooting Information The following illustration shows the Troubleshooting tools screen.

  • Page 250: Control Panel Messages

    Figure 6-32 Troubleshooting tools screen Control Panel Messages The following illustration shows the Control Panel Messages screen. Chapter 6 The HP Toolbox ENWW...

  • Page 251: Clearing Jams

    Figure 6-33 Control panel messages screen Clearing Jams The following illustration shows the Clearing Jams screen. ENWW Configuration options...

  • Page 252: Print Problems Screen

    Figure 6-34 Clearing jams screen Print Problems screen Use this section to find tips for solving print problems with the HP LaserJet all-in-one product. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide.

  • Page 253: Scan Problems

    Figure 6-35 Print problems screen Scan Problems Use this section to help you troubleshoot scan problems with your HP LaserJet all-in-one product. ENWW Configuration options...

  • Page 254: Copy Problems

    All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide. Copy Problems Use this screen to help you troubleshoot copy problems with your HP LaserJet all-in-one product. Chapter 6 The HP Toolbox...

  • Page 255: Fax Problems

    Figure 6-37 Copy problems screen NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide. Fax Problems Use the information in this section to troubleshoot general fax issues. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide.

  • Page 256: Memory Card Problems

    Figure 6-38 Fax problems screen Memory Card Problems The following illustration shows the Memory card problems screen. Chapter 6 The HP Toolbox ENWW...

  • Page 257: Troubleshooting Tools

    Figure 6-39 Memory card problems screen Troubleshooting Tools The following illustration shows the Troubleshooting Tools screen. ENWW Configuration options...

  • Page 258: Animated Demonstrations

    Figure 6-40 Troubleshooting Tools screen Animated Demonstrations The following illustration shows the Animated Demonstrations screen. Click the links on this screen to view animated demonstrations about your HP Color LaserJet 2820/2830/2840 all-in-one. Chapter 6 The HP Toolbox ENWW...

  • Page 259: Documentation Tab

    Figure 6-41 Animated Demonstrations screen Documentation tab The Documentation tab contains the following screens. ● How do I... ? screens ● Print: How do I... ? ● Fax: How do I... ? ● Copy: How do I... ? ● Scan: How do I... ? ●...

  • Page 260: Print: How Do I

    This screen provides links to information to help you perform print tasks. Figure 6-42 Print: How do I... ? screen Fax: How do I... ? This screen provides links to information to help you perform fax tasks. Chapter 6 The HP Toolbox ENWW...

  • Page 261: Copy: How Do I

    Figure 6-43 Fax: How do I? screen Copy: How do I... ? This screen provides links to information to help you perform copy tasks. Figure 6-44 Copy: How do I... ? screen ENWW Configuration options...

  • Page 262: Scan: How Do I

    This screen provides links to information to help you perform scan tasks. Figure 6-45 Scan: How do I... ? screen Photo: How do I... ? The following illustration shows the Photo: How do I... ? screen. Chapter 6 The HP Toolbox ENWW...

  • Page 263: Network: How Do I

    Figure 6-46 Photo: How do I... ? screen Network: How do I... ? The following illustration shows the Network: How do I... ? screen. Figure 6-47 Network: How do I... ? screen ENWW Configuration options...

  • Page 264: Other: How Do I

    The following illustration shows the Other: How do I... ? screen. Figure 6-48 Other: How do I... ? screen User Guide Use this screen to gain access to the HP Color LaserJet 2820/2830/2840 User Guide. Chapter 6 The HP Toolbox ENWW...

  • Page 265: Device Settings Section

    System Settings tab ■ Print Settings tab ■ Fax Settings tab ■ Copy Settings tab ■ Network Settings tab NOTE Settings that are specified in the HP LaserJet all-in-one product driver override settings made in the HP Toolbox. ENWW Configuration options...

  • Page 266: System Settings Tab

    System Setup ■ Volumes ■ Date/Time ■ Service ■ Device Polling ■ Save/Restore Device Information Use this screen to add or change information about your HP LaserJet all-in-one product. Figure 6-50 Device Information screen Chapter 6 The HP Toolbox ENWW...

  • Page 267: Paper Handling

    Paper Handling Use this screen to change the paper handling defaults for your HP LaserJet all-in-one product. Figure 6-51 Paper Handling screen The following table shows the Paper Handling settings that are available. Table 6-4 Paper Handling options and settings...

  • Page 268

    Light (<75gm2) ■ Plain; default setting ■ Preprinted ■ Prepunched ■ Recycled ■ Tough Paper ■ Transparency Manual feed ■ Off; default setting ■ Tray 1 size ■ Any; default setting ■ Letter ■ Legal Chapter 6 The HP Toolbox ENWW...

  • Page 269

    Table 6-4 Paper Handling options and settings (continued) Option Settings ■ ■ Executive ■ B5 (ISO) ■ Envelope #10 ■ Envelope Monarch ■ Envelope C5 ■ Envelope DL ■ Envelope B5 ■ Custom ■ B5 (JIS) ■ Postcard (JIS) ■ Double Postscard (JIS) ■...

  • Page 270: Print Quality

    Colored ■ Heavy (90-105g/m2) ■ Letterhead ■ Light (<75gm2) ■ Plain ■ Preprinted ■ Prepunched ■ Recycled Print Quality Use this screen to change the print quality defaults for your HP LaserJet all-in-one product. Chapter 6 The HP Toolbox ENWW...

  • Page 271: Table 6-5 Print Quality Options And Settings

    Figure 6-52 Print Quality screen The following table shows the options and settings for the Print Quality screen. Table 6-5 Print Quality options and settings Option Settings Color Calibration Power On Calibration ■ Never ■ Always ■ After 5 minutes ENWW Configuration options...

  • Page 272

    Off; default setting Less T2 Current ■ ■ Off; default setting 24 Hour Rotation ■ ■ Off; default setting Restore Optimize ■ ■ Off; default setting Grayscale Printing Monochrome RET ■ ■ Off; default setting Chapter 6 The HP Toolbox ENWW...

  • Page 273: Print Density

    Print Density The following illustration shows the Print Density screen Figure 6-53 Print Density screen The following table shows the options and settings for the Print Density screen. Table 6-6 Print Density options and settings Option Settings Contrasts ENWW Configuration options...

  • Page 274

    -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Magenta density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Chapter 6 The HP Toolbox ENWW...

  • Page 275: Print Modes

    -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Print Modes Use this screen to change the print mode defaults for your HP LaserJet all-in-one product. After you change the Print Modes settings, click Apply to save the changes to your HP LaserJet all-in-one product.

  • Page 276: Figure 6-54 Print Modes Screen

    Figure 6-54 Print Modes screen A print mode is a special setting that controls the print speed and the fuser temperature of the HP LaserJet all-in-one product. The product speed and fuser temperature are adjusted to match the print mode that you select, which can result in better print quality when printing on certain media types. The...

  • Page 277: Table 6-7 Print Mode Settings And Default Fuser Modes

    NOTE Not all of the print modes can be adjusted from the Print Modes screen. ■ Heavy Mode ■ Normal Mode ■ Light Mode ■ Cardstock Mode ■ Transparency Mode ■ Envelope Mode ■ Label Mode ■ Glossy Mode ■ Heavy Glossy Mode ■...

  • Page 278: System Setup

    Clicking Restore Modes and then clicking Apply causes the device to set all of the print modes to the original factory defaults. System Setup Use this screen to change the system defaults for your HP LaserJet all-in-one product. Chapter 6 The HP Toolbox...

  • Page 279: Figure 6-55 System Setup Screen

    Figure 6-55 System Setup screen The following device languages are available for the HP Color LaserJet 2820/2830/2840: ■ Czech ■ Danish ■ German ■ English ■ Spanish ■ Finnish ■ French ■ Hungarian ■ Italian ■ Dutch ■ Norwegian ■...

  • Page 280: Volumes

    Drum low threshold. You can set the Connection time-out (I/O) setting to any value between 5 and 7200 seconds. Volumes Use this screen to change the volume levels for your HP LaserJet all-in-one product. Figure 6-56 Volumes screen Chapter 6...

  • Page 281: Date/time

    Date/Time Use this screen to change the date and time settings for your HP LaserJet all-in-one product. Figure 6-57 Date/Time screen NOTE Automatic is selected by default, but the option will not be initiated until you click Apply. The setting does not remain in place over time; you must click Automatic and Apply each time you want to synchronize your HP LaserJet all-in-one product with your computer clock.

  • Page 282: Figure 6-58 Service Screen

    If a password has been (for instance, to protect the memory-card or network settings) and lost, the factory settings for the HP Color LaserJet 2820/2830/2840 must be restored and a new password assigned. To restore factory settings, click the Restore button under Resets.

  • Page 283: Device Polling

    Automatic trace print values are as follows: ■ If Error ■ At End of Call ■ Never; default setting Power save time settings are as follows: ■ 2 hours ■ 4 hours ■ 8 hours; default setting ■ 12 hours Device Polling The following illustration shows the Device Polling screen.

  • Page 284: Save/restore

    Clicking Turn off device polling on the Device Polling Settings screen does not turn off the HP Toolbox, but acts like a master switch to turn off all polling. You can then go back into the HP Toolbox and turn off individual components such as the Scan-to functionality or some fax functionality.

  • Page 285: Print Settings Tab

    When you click Save, the Save as dialog box might be hidden. Look behind your browser window or on the task bar. You cannot restore settings that were saved from a previous HP product. You can restore only settings that were saved from an HP Color LaserJet 2820/2830/2840 all-in-one product.

  • Page 286: Pcl5e

    Regular; default setting Orientation ■ Landscape ■ Portrait; default setting Personality ■ Auto; default setting ■ PCL5e ■ PostScript PCL5e Use this screen to change the PCL defaults for your HP LaserJet all-in-one product. Chapter 6 The HP Toolbox ENWW...

  • Page 287: Postscript

    NOTE On some HP printers, the HP Traditional PCL 5e Driver is typically used for monochrome (black and white) printers. The HP Color LaserJet 2820/2830/2840 all-in-one, a color printer, supports this driver as well, even though the driver is not included in the printing- system software.

  • Page 288: Figure 6-64 Memory Card Printing Settings Screen

    Figure 6-64 Memory Card Printing Settings screen NOTE The Memory Card Printing Settings screen is available only on the HP Color LaserJet 2840. On the Memory Card Printing Settings screen, you can change the settings associated with printing photos that are stored on memory cards.

  • Page 289: Fax Settings Tab

    Fax Settings tab NOTE Because the HP Color LaserJet 2820 does not have a fax component, the HP Toolbox for the HP Color LaserJet 2820 does not have this tab. The Fax Settings tab contains the following screens: ● General ●...

  • Page 290

    Fax Call Report The Fax Call Report option has the following settings: ■ Every fax error; default setting ■ Send fax error ■ Receive fax error ■ Every fax ■ Send fax only ■ Never Chapter 6 The HP Toolbox ENWW...

  • Page 291: Fax Receive

    Figure 6-66 Send screen Fax Receive Use this screen to configure the fax receive settings on your HP LaserJet all-in-one product. The Resolution option has the following settings: ■ Standard ■ Fine; default setting ■ Super fine ■ Photo The Contrast option has a series of settings from Light to Dark.

  • Page 292: Figure 6-67 Receive Screen

    Select the Billing codes check box to enable billing codes for fax-send jobs. The Fax from glass page size option has the following settings: ■ ■ Letter; default setting Figure 6-67 Receive screen Chapter 6 The HP Toolbox ENWW...

  • Page 293: Fax Setup Wizard

    The Fax Setup Wizard appears after you install the software and restart your computer. HP recommends that you run the Wizard to configure your fax settings for both the software and the HP LaserJet all-in-one product.

  • Page 294: Figure 6-69 Fax Setup Wizard - Fax Identification: User Information Screen

    Type your name and, if desired, your company name in the appropriate fields. In this and the following screens, click Back to return to the previous screen, or Cancel to stop the Fax Setup Wizard. Click Next to continue. The Fax Setup Dial prefix screen appears. Chapter 6 The HP Toolbox ENWW...

  • Page 295: Figure 6-70 Fax Setup Wizard - Fax Setup: Dial Prefix Screen

    Figure 6-70 Fax Setup Wizard – Fax Setup: Dial prefix screen If you do not need to dial a prefix number in order to send a fax, select No, I do not need to enter any numbers before the fax number. If you need to dial a prefix number in order to send a fax, select Yes, I need to enter a dial prefix before the fax number, and type the number in the Dial prefix field.

  • Page 296: Figure 6-71 Fax Setup Wizard - Fax Setup: Distinctive Ring Screen

    If you have a distinctive-ring service, select Yes, I have a distinctive ring service. If you do not, select No, I do not have a distinctive ring service. Click Next to continue. the Fax Setup: Fax Line screen appears. Figure 6-72 Fax Setup Wizard – Fax Setup: Fax Line screen Chapter 6 The HP Toolbox ENWW...

  • Page 297: Figure 6-73 Fax Setup Wizard - Fax Setup Confirmation Screen

    If you have a dedicated fax line, select Yes, I have a dedicated fax line. If you do not, select No, I do not have a dedicated fax line. Click Next to continue. The Fax Setup Confirmation screen appears. Figure 6-73 Fax Setup Wizard –...

  • Page 298: Figure 6-75 Fax Setup Wizard - Finish Fax Setup Screen

    Click Finish to complete the fax setup process. The Settings Saved screen appears. Figure 6-76 Fax Setup Wizard – Settings Saved screen Click Back to Toolbox to return to the HP Toolbox screens. Click Close This Window to exit the browser window. Chapter 6...

  • Page 299: Copy Settings Tab

    Copying ● Reduce / Enlarge Copying Use the Copying screen to configure general copy settings for your HP LaserJet all-in-one product. Figure 6-77 Copying screen The following table shows the options and settings that are available for the Copying screen.

  • Page 300: Reduce / Enlarge

    Reduce / Enlarge Use the Reduce/Enlarge screen to configure the default size and format copy settings for your HP LaserJet all-in-one product. Figure 6-78 Reduce / Enlarge screen The following table shows the options and settings that are available for the Reduce / Enlarge screen.

  • Page 301: Ip Configuration

    See the HP Color LaserJet 2820/2830/2840 Advanced Network Reference Guide for more information about the settings on the Network Settings tab. For network installations, the HP Toolbox communicates with the device by using the network settings displayed on the Network Settings screens. The following screens can be opened by clicking the menu items on the left of the Network Settings tab: ●...

  • Page 302: Figure 6-79 Ip Configuration Screen

    Manual IP. Select Manual IP to manually specify an Internet Protocol (IP) address (also known as a static IP address). If you select this option, you must specify an IP address in the IP address, Subnet mask, and Default gateway fields. Chapter 6 The HP Toolbox ENWW...

  • Page 303: Advanced

    The following DNS Address Configuraiton options are available: ■ Automatic DNS Server. This option is selected by default. It causes the device to automatically obtain network addresses for DNS servers from the network. If you select this option, a DHCP server provides this information.

  • Page 304: Snmp

    ■ Memory card sharing (CIFS); enabled by default ■ 9100 Printing; enabled by default ■ LPD Printing; enabled by default ■ HP SLP Discovery; enabled by default Link Speed and Duplex ■ Auto negotiation; default setting ■ Manual negotiation ■...

  • Page 305: Figure 6-81 Snmp Screen

    Figure 6-81 SNMP screen The following options are available on the SNMP screen: ■ Enable SNMP v1 read-write access. Select this option to enable SNMP V1 agents on the printer. Custom community names can be configured to control management access to the printer. ■...

  • Page 306: Network Configuration

    Network Configuration The Network Configuration screen is shown in the following illustration. Chapter 6 The HP Toolbox ENWW...

  • Page 307: Figure 6-82 Network Configuration Screen

    Figure 6-82 Network Configuration screen ENWW Configuration options...

  • Page 308: Password

    Users who do not type the correct password within three attempts are not allowed access to the Network Settings screens. If the password is lost or forgotten, the factory settings for the HP Color LaserJet 2820/2830/2840 must be restored and a new password assigned. To restore factory settings, see...

  • Page 309: About Hp Toolbox

    Click the About Toolbox link that appears in the upper left corner of the HP Toolbox screens, just beneath the HP logo. This link is not available on any of the HP EWS screens that appear when you click the Device Settings button.

  • Page 310: Select Device

    Select Device Use the Device Select screen to select and open the individual set of tools for your HP LaserJet all-in- one product. This screen is displayed as a list of the HP LaserJet all-in-one products that are available to the HP Toolbox. The items listed in the Information or Options section appear for each all-in-one product on the list.

  • Page 311: Product Registration

    Toolbox screen your default screen when you open the HP Toolbox. Figure 6-86 Text-only Toolbox screen Figure 6-87 Text-only screen – sample expanded section Product Registration The Product Registration link connects you to a web page that helps you register your HP LaserJet all-in-one product. ENWW Configuration options...

  • Page 312: Order Supplies

    The Order Supplies link connects you to a web page that helps you order supplies online from a reseller of your choice. The supplies you need for your HP LaserJet all-in-one product are pre-selected. You can change quantities or select additional items. Your items are dropped into the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller.

  • Page 313: Product Support

    Figure 6-89 Order Supplies screen Product Support The Product Support link connects you to a web page that helps get online support for your HP LaserJet all-in-one product. ENWW Configuration options...

  • Page 314: Figure 6-90 Product Support Screen

    Figure 6-90 Product Support screen Chapter 6 The HP Toolbox ENWW...

  • Page 315: Software Installation For Windows Operating Systems

    Software installation for Windows operating systems NOTE This chapter covers installation about the HP LaserJet all-in-one product software for Windows only. For information about Macintosh installations, see Macintosh software overview. This chapter provides information about the following topics: ● Installation overview ●...

  • Page 316: Installation Overview

    ■ HP Software Update ■ HP PCL 6 Unidriver (color) and HP PCL 6 Unidriver (black and white) in Windows 2000 and Windows XP; HP Traditional PCL 6 Driver in Windows 98 SE and Windows Me ■ Scan driver (TWAIN and WIA for Windows XP) ■...

  • Page 317

    The installer can detect hardware and network connections and help guide the installation. For instance, if the installer detects an HP Color LaserJet 2840 all-in-one product, it can automatically configure the software connection to that printer. This saves several steps. If the installer detects fax capabilities or a network, it can also direct you to set up those features.

  • Page 318: Installation Options

    HP LaserJet all-in-one product printing capabilities with other users on your network. ■ Install the HP LaserJet all-in-one software on a computer that has access to a network to which the HP Color LaserJet 2820/2830/2840 is connected. Windows installation for direct connections Use the following instructions to install the product software on a computer that is running Windows 98 SE, Windows Me, Windows 2000, and Windows XP (32-bit only).

  • Page 319: Setting Up The Host Computer Running Windows 98 Se, Windows Me, Windows Nt 4.0, Or Windows 2000

    The client computers will have print-only functionality for the HP LaserJet all-in-one product. When you have set up the host computer to share your HP LaserJet all-in-one product, you must also configure the client computers. For information about setting up the client computers for other network...

  • Page 320: Setting Up Client Computers Running Windows Xp

    Type the path and share name of the HP Color LaserJet 2820/2830/2840 all-in-one product to which you want to connect. -or- Click Browse and navigate to find the HP Color LaserJet 2820/2830/2840 all-in-one product to which you want to connect.

  • Page 321: Windows Installation Instructions For Networked Computers

    Windows installation instructions for networked computers Each computer that has the HP LaserJet all-in-one software installed can use all of the product features that are available over a network connection except for the Receive faxes to this computer feature.

  • Page 322: Installing The Print Driver Only

    Print driver installation for Windows 98 SE or Windows Me You might need to install the Install Network Printer Wizard to complete the following procedure. To download the Install Network Printer Wizard from HP's Web site, go to www.hp.com/go and search for the wizard.

  • Page 323

    To install the HP PCL 6 Unidriver (color), navigate to the root folder of the CD (where X is the letter of the CD-ROM drive) and click OK. The Install Printer Software dialog box appears. Select the driver for your product and click OK.

  • Page 324: Printing-system Software Installation

    Figure 7-1 Animated Install Guide – Welcome screen Click Begin Setup to initiate a series of screens that show you how to prepare your HP Color LaserJet 2820/2830/2840 for software installation. You can click the arrows in the lower-right corner of the screen to view animated illustrations of each step.

  • Page 325: Printing-system Software Installation

    Figure 7-2 Congratulations! Your all-in-one setup is complete screen If your HP Color LaserJet 2820/2830/2840 has already been set up or is already installed on a network, click Install Software to install the print drivers and other software features. Printing-system software installation...

  • Page 326: Figure 7-3 Hp Color Laserjet 2820/2830/2840 Cd Browser Screen

    HP LaserJet all-in-one product. Register Product. Click this option to open the HP web registration page through your Web browser. View Documentation. Click this option to got to the HP Color LaserJet documentation screen.

  • Page 327: Figure 7-4 Hp Color Laserjet 2820/2830/2840 Documentation

    Figure 7-4 HP Color LaserJet 2820/2830/2840 documentation View User Guide: Click this option to open the .CHM (online help) version of the HP Color LaserJet 2820/2830/2840 User Guide. Print User Guide: Click this option to open Adobe Acrobat Reader and see a printable version of the HP Color LaserJet 2820/2830/2840 User Guide in .PDF format.

  • Page 328: Figure 7-5 Hp Color Laserjet 2820/2830/2840 Online Support

    HP Color LaserJet 2820, HP Color LaserJet 2830, or HP Color LaserJet 2840. Clicking any of these options starts your Web browser and opens the product support page on the HP Web site. Click hp.com to start your computer's Web browser and open the hp.com Web site.

  • Page 329: Usb Installation Dialog Box Options For Windows

    USB installation dialog box options for Windows Figure 7-6 USB install – Welcome to the Install Wizard dialog box Click Next to open the Check for recommended installation updates dialog box. NOTE The Check for recommended installation updates dialog box appears only if the installer detects that a network connection is available.

  • Page 330: Figure 7-8 Usb Install - Installation Options Dialog Box

    If you have Web access, you can click Yes to check for installation updates for the HP Color LaserJet 2820/2830/2840. This step is optional. Click No to continue the installation. Click the following links to open a screen that provides further information: ■...

  • Page 331: Figure 7-9 Usb Install - Sample System Requirements Results Dialog Box

    Figure 7-9 USB Install – sample System Requirements Results dialog box NOTE In some cases, you can proceed with the installation even if your system does not meet recommended requirements. The System Requirements Results screen in the foregoing illustration shows a blocking condition that is preventing the installation from continuing, and the Continue button is not available.

  • Page 332: Figure 7-11 Usb Install - Hp Extended Capabilities Dialog Box

    USB install – HP Extended Capabilities dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after you install the HP Color LaserJet 2820/2830/2840 all-in-one, inviting you to participate in the HP Product Survey Program.

  • Page 333: Figure 7-13 Usb Install - Destination Folder Dialog Box

    USB install – Destination Folder dialog box The Destination Folder dialog box shows you where the printing-system software files are installed. The default option creates an HP program group, which you can gain access to by clicking Start and selecting Programs.

  • Page 334: Figure 7-14 Usb Install - Ready To Install Dialog Box

    Figure 7-14 USB install – Ready to Install dialog box If you do not want to add shortcut icons to your Desktop, click to clear the Add shortcuts to Desktop check box. NOTE The Add shortcuts to Desktop check box does not appear during a Minimum Installation (Windows 2000 and Windows 2000).

  • Page 335: Figure 7-16 Usb Install - Connect Your Device Now Dialog Box

    USB install – Connect Your Device Now dialog box When the Connect to your Device Now screen appears, make sure that your HP Color LaserJet 2820/2830/2840 is turned on. Then attach the USB cable to your computer and to the HP Color LaserJet 2820/2830/2840.

  • Page 336: Figure 7-17 Usb Install - Device Found Dialog Box

    Figure 7-17 USB install – Device Found dialog box The Device Found dialog box appears. Click Next to continue the installation. Figure 7-18 USB install – Time Remaining dialog box The Time Remaining dialog box appears. Click Next to continue the installation. It may take as long as 35 minutes for this step to finish.

  • Page 337: Figure 7-19 Usb Install - Restart Your Computer Dialog Box

    Figure 7-19 USB install – Restart your computer dialog box The You must restart your computer to finish the installation of your device dialog box appears. Click Restart to continue the installation. Figure 7-20 USB install – Congratulations! Software installation complete dialog box When you start your machine again, the Congratulations! Software installation complete dialog box appears.

  • Page 338: Figure 7-21 Usb Install - Test Page Dialog Box

    USB install – Test Page dialog box The Test Page dialog box indicates that a test page is being sent to the HP Color LaserJet 2820/2830/2840. If the test page prints successfully, click OK. If the test page fails to print, click Troubleshoot.

  • Page 339: Network Installation Dialog Box Options For Windows

    If you have Web access, you can sign up to receive information from HP by following instructions on the Sign Up Now screen. Click Next to open the HP Registration Web page. Follow the onscreen instructions to register. Figure 7-23...

  • Page 340: Figure 7-24 Network Install - Welcome Dialog Box

    Figure 7-24 Network install — Welcome dialog box Click Next to continue. Between dialog boxes, a Current Progress screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step. The screen disappears, and a new dialog box appears that gives you the next option in the installation sequence.

  • Page 341: Figure 7-26 Network Install - Licence Agreement Dialog Box

    Network install – HP Extended Capabilities dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after you install the HP Color LaserJet 2820/2830/2840 all-in-one, inviting you to participate in the HP Product Survey Program.

  • Page 342: Figure 7-28 Welcome To The Hp Product Survey Program Screen

    Figure 7-28 Welcome to the HP Product Survey Program screen If you select the Do not install HP Extended capabilities option, click Next to continue the installation. The Thank you for buying another HP product dialog box appears. Figure 7-29 Network install –...

  • Page 343: Figure 7-30 Network Install - Ready To Install Dialog Box

    Figure 7-30 Network install – Ready to Install dialog box If you do not want to add shortcut icons to your Desktop, click to clear the Add shortcuts to Desktop check box. To continue the installation, click Next. The Connection Type dialog box appears. Figure 7-31 Network install –...

  • Page 344: Figure 7-32 Network Install - Identify Printer Dialog Boxidentify Printer

    Network install – Identify Printer dialog boxIdentify Printer If you select Search from a list of detected printers (Recommended), your system searches the network for the HP Color LaserJet 2820/2830/2840, and the Searching dialog box appears, as shown in the following illustration.

  • Page 345: Figure 7-34 Network Install - Specify Printer Dialog Box

    IP address, or IP Hostname. After typing one of these options in the appropriate field, click Next to continue. The Printer Found dialog box appears either after your system completes its search for the HP Color LaserJet 2820/2830/2840 all-in-one, or after you specify the product.

  • Page 346: Figure 7-36 Network Install - Confirm Settings Dialog Box

    Figure 7-36 Network install – Confirm Settings dialog box To accept the settings (recommended), click Next to continue the installation. The Congratulations! Software installation complete dialog box appears (see Figure 7-39 Network install – Congratulations! Software installation complete dialog box). If you want to change the settings, click Change TCP/IP Settings.

  • Page 347: Figure 7-38 Network Install - Set Network Protocol Dialog Box

    Figure 7-38 Network Install – Set Network Protocol dialog box To change the settings, click Change Settings, make your changes in the dialog box that appears, and then click Next to continue. The Confirm Settings dialog box appears (see Figure 7-36 Network install –...

  • Page 348: Figure 7-40 Network Install - Test Page Dialog Box

    Figure 7-41 Sign Up Now screen If you have Web access, you can sign up to receive information from HP by following instructions on the Sign Up Now screen. Clicking Next opens the HP Registration web page. Follow the onscreen instructions to register.

  • Page 349: Figure 7-42 Hp Registration Screen

    Run the Wizard even if your HP LaserJet all-in-one fax parameters have already been set up. The HP Toolbox that you provide in the Fax Setup Wizard to properly run other features, such as the fax cover page. For more information, see the Fax Setup Wizard section in this guide.

  • Page 350: Uninstall

    HP product. Using the HP LaserJet all-in-one software Uninstall component (recommended) Follow these steps to uninstall a Typical or Minimum installation of the HP LaserJet all-in-one software by using the Uninstall component. Chapter 7...

  • Page 351: Using The Windows Add Or Remove Programs Component

    When the uninstall process is completed, the Restart dialog box appears. Click Restart to restart your computer and finish the uninstall process. Using the Windows Add or Remove Programs component Follow these steps to uninstall a Typical or Minimum installation of the HP LaserJet all-in-one software by using the WindowsAdd/Remove programs component. NOTE To uninstall the software from Windows 2000 or Windows XP, you must log on with administrator privileges.

  • Page 352: Uninstalling An Add-printer Installation

    Follow these steps to uninstall the HP LaserJet all-in-one software if you have used a Minimum Installation. In Windows XP, click Start and then click Control Panel. NOTE In Windows 98 SE, Windows Me, and Windows 2000, click Start, click Settings, and then click Control Panel.

  • Page 353: Windows 2000 Or Windows Xp

    You should not remove any of the files that are modified by the HP LaserJet all-in-one software installation process. Generally, these are shared files that the operating system or other programs might use, and removing them might cause your computer system to work incorrectly.

  • Page 354

    Other files that are not removed when using the recommended automated uninstall procedure are as follows: ■ The LaserJet 28XX directory (where 28XX is the model number of your HP LaserJet all-in-one product) in your data/document folder (in the MY DOCUMENTS\MY SCANS folder on your computer)

  • Page 355: Engineering Details

    Engineering details This chapter provides information about the following topics: ● Media attributes ● Readme ● HP System Diagnostics ● Troubleshooting ● Summary of HP Toolbox known issues ENWW...

  • Page 356: Media Attributes

    Source commands ● Media types and sizes Media sources and destinations The following table indicates the standard and optional media sources and destinations for the HP Color LaserJet 2820/2830/2840: Table 8-1 HP Color LaserJet 2820/2830/2840 media sources and destinations Media sources...

  • Page 357: Media Features And Attributes

    Media features and attributes The following table lists the features and attributes of the media that appears under the Size Is: drop- down menu on the Paper tab. The list order can vary, depending on the product and operating system. The list contains all of the following sizes, and might contain sizes from other drivers.

  • Page 358: Table 8-4 Supported Media Types

    Table 8-3 Supported features and attributes, by driver (continued) Paper sizes Width Height PCL 6 (3.88 inches) (7.5 inches) Executive 185 mm 266 mm "EXEC" (7.25 inches) (10.5 inches) Executive (JIS) 216 mm 330 mm "JISEXEC" (8.5 inches) (12.99 inches) Legal 216 mm 355 mm...

  • Page 359: Custom Media Sizes

    (29 lb) and 163 g/m (45 lb) in weight. If you want to print on HP LaserJet Photo paper, use the Heavy Glossy setting in your print driver. Custom media sizes The following table shows custom paper sizes that are available for the HP Color LaserJet 2820/2830/2840.

  • Page 360

    Table 8-6 Media-type commands (continued) Esc& Paper type Rough Esc& Esc& Envelope You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the control panel. The correct command for cardstock is "Esc&n11WdCard Stock", with a space between the "d" and the "S", and with an uppercase "S".

  • Page 361: Readme

    Readme The Readme files for the HP Color LaserJet 2820/2830/2840 all-in-one are also available on the following Web site: www.hp.com/support/clj2800series Windows Readme ● Introduction ● Late-breaking information ● Installation Instructions ● Technical assistance ● Legal statements Introduction Purpose of this document This document provides specific installation instructions and other information you should know before you install and use the printing system.

  • Page 362: Who Needs This Software

    Windows drivers: ■ HP Color LaserJet 2820/2830/2840 HP Traditional PCL 6 Driver for Windows 98 SE and Windows Me, and the HP PCL 6 Unidriver for Windows 2000 and Windows XP, all with similar graphical user interfaces ■...

  • Page 363

    Windows drivers: ■ HP Color LaserJet 2820/2830/2840 HP Traditional PCL 6 Driver for Windows 98 SE and Windows Me, and the HP PCL 6 Unidriver for Windows 2000 and Windows XP, all with similar graphical user interfaces ■...

  • Page 364: Late-breaking Information

    HP Toolbox is also used for fax setup, receiving faxes on your PC, setting up the fax speed dial buttons and fax phone book entries, configuring the Scan to button, and configuring the device settings. Adobe Acrobat Reader Acrobat Reader should be used to view the online manuals.

  • Page 365

    USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.

  • Page 366

    If you wish to save your current device settings (excluding network settings) and the contents of your fax phone book, you may do so by using the Save / Restore feature within the HP Toolbox software. After saving your settings on your PC, you can later restore these settings to your device by using HP Toolbox.

  • Page 367

    If you have installed both an HP All-in-One or HP printer and an HP Scanjet scanner, the onscreen help for your All-in-One or printer might appear to be missing. Look for it under the help for your HP Scanjet model within the HP Image Zone help contents. To modify your HP Scanjet help so that...

  • Page 368

    If you have previously downloaded and installed the HP Image Zone Express application from the HP web site before installing your HP device, you may have both HP Image Zone and HP Image Zone Express installed. Both applications may be safely installed on a PC at the same time, and you may use either of the applications depending on your preference.

  • Page 369

    HP Instant Share. ■ If you forget your HP Passport user ID or password, click the If you don't have an account, click here link on the Sign-in with HP Passport page. Then select either forgot password or forgot user ID from the menu on the left side of the hp passport new user registration page.

  • Page 370: Issues Fixed

    Issues fixed See the HP Color LaserJet 2820/2830/2840 support page at www.hp.com/support/clj2800series for an updated listing of issues fixed for the HP Color LaserJet Printing System Software. Use the link for the Chapter 8 Engineering details ENWW...

  • Page 371: Installation Instructions

    Do not plug the USB cable into the computer system. Close all programs. Insert the CD-ROM. If the HP printing system installer program has not started after 30 seconds, complete steps 5 through 7. Select Run from the Start menu on your taskbar.

  • Page 372: Technical Assistance

    If you have performed a Typical install and you do not have any other HP devices installed, you will also need to follow steps 4 and 5. Following these steps may break certain functionality of other HP devices you have previously installed because they share the software.

  • Page 373: Macintosh Readme

    Macintosh Readme The following section includes the text of the Mac Readme, which is available on the HP LaserJet all- in-one software CD-ROM for Macintosh. Information about the hp LaserJet all-in-one software version 5.8 Edition 1, 5/2005 Contents ■ Supported HP Products ■...

  • Page 374: To Configure A Fax Queue For Your Hp Laserjet All-in-one (fax Models Only)

    Using Auto Setup from within the Apple Desktop Printer Utility or using the Chooser to create a desktop print queue for the HP all-in-one device is not supported and will crash the host computer. To create such a desktop print queue, use the HP all-in-one Setup Assistant supplied with the HP software.

  • Page 375

    The information in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 376: Hp System Diagnostics

    HP System Diagnostics The HP System Diagnostics software is a new tool that is designed to give IT administrators direct access to system information about HP products and software. To open the HP System Diagnostics software, click Start, click Programs, click HP, and then select HP System Diagnostics.

  • Page 377: Applications

    Figure 8-2 HP System Diagnostics – Devices tab Applications When you click the Applications tab, a list appears that shows currently installed third-party software programs. Click the Refresh button to update the information on the tab. Select any item in the Running Application field to view related system information.

  • Page 378: Hp Applications

    HP Applications When you click the HP Applications tab, a list appears that shows currently installed HP software programs. Click the Refresh button to update the information on the tab. Select any item on the tab to view related system information.

  • Page 379: Figure 8-5 Hp System Diagnostics - Logging Tab

    Figure 8-5 HP System Diagnostics – Logging tab ENWW HP System Diagnostics...

  • Page 380: Troubleshooting

    HP LaserJet all-in-one products are compatible with Hi-speed USB specifications. A USB host is distinct from a USB device. The HP LaserJet all-in-one products are USB devices. They can connect only to a USB host or a USB hub.

  • Page 381: Opening The Windows Device Manager

    The following sections contain a few guidelines for identifying and resolving these conflicts. NOTE USB connections for the HP Color LaserJet 2820/2830/2840 are supported only in Windows 98 SE, Windows Me, Windows 2000, and Windows XP. Opening the Windows Device Manager Follow these steps to open the Windows Device Manager.

  • Page 382: Guidelines For Troubleshooting And Resolving Device Conflicts

    Guidelines for troubleshooting and resolving device conflicts Follow these steps for resolving device conflicts. If the conflicting device is no longer present in the list of devices, click the device name, click Remove, and then click Yes. Click Yes to restart Windows. If the conflicting device is a duplicate (and one of the duplicate listings does not show a conflict), click the name(s) of the device(s) that have a conflict, click Remove, and then click Yes.

  • Page 383: Installed Devices

    Click the View menu to see further options: ■ Devices by Type ■ Devices by Connection ■ Resources by Type ■ Resources by connection ■ Hidden Devices The following table shows devices that are installed by the HP Color LaserJet 2820/2830/2840 software in Windows XP. ENWW Troubleshooting...

  • Page 384: File To E-mail Utility

    The File to E-mail utility is a standalone Microsoft Foundation Class (MFC) application that reads an .INI file to detect where the HP LaserJet all-in-one product software is installed. The application then attaches relevant log or history files to an e-mail that can be sent to HP Customer Support to assist Chapter 8...

  • Page 385: Figure 8-7 File To E-mail - Sample E-mail Message With Files Attached

    The tool is included on the installer CD, but is not copied to your computer during the software installation. HP Customer Support can also send the utility to you by e-mail or by posting it to an HP web page.

  • Page 386: Standalone Scrubber

    The two-pass cleaning-page utility is included as a standalone tool for those who do not have HP Toolbox installed to initiate a cleaning page. A two-pass cleaning page can be sent to the HP Color LaserJet 2820/2830/2840 all-in-one to resolve print-quality defects.

  • Page 387: E-mail

    E-mail If e-mail messages fail to be sent, try following these steps: Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. Right-click the file, select Send To, and then click Mail Recipient. If this method fails, check the MAPI mail setup. The MAPI setup is a third-party issue. My Scans directory During software installation, the My Scans directory is placed in the following location: <current user's home>\My Documents\My Scans...

  • Page 388: Summary Of Hp Toolbox Known Issues

    Firewalls block HP Toolbox communication If you have installed a firewall before or after HP Toolbox is installed, the HP Toolbox might not operate correctly. If firewall dialogs appear that enquire whether javaw.exe should be allowed to continue or be blocked, select the option to continue or unblock the item in question.

  • Page 389: Receive-to-pc Problems Occur After Receiving A Large Number Of Faxes

    After you perform an operation to restore factory defaults, or replace the device with a new one, save any fax data, and restart the HP Toolbox, the system will be in a fresh state, as if a fresh install had just occurred.

  • Page 390: Intermittent Scan Problems Occur

    A need to enabling or disabling HP Toolbox arises Some users might not use any of the features provided by the HP Toolbox, and might want to disable it in order to free memory and processing resources. To disable the HP Toolbox, follow these steps: Use the Windows Search feature to find the hpbpsttp.exe application.

  • Page 391

    Functionality that will be lost when HP Toolbox is disabled includes: ■ Status alerts ■ E-mail alerts ■ The ability to initiate a scan from the device (by pressing the buttons on the CAN TO TART control panel) ■ Fax Receive to PC...

  • Page 392

    Chapter 8 Engineering details ENWW...

  • Page 393: Index

    CDs, ordering 6, 158 unidrivers 70 cleaning mode 257 Back to Front printing, unidrivers cleaning-page utility, two-pass About HP Toolbox screen 285 About tab Basics tab, PCL 6 traditional driver Clearing Jams screen, HP Toolbox PCL 6 traditional driver 133...

  • Page 394

    Confirm Changing Setting screen Current Alerts screen, HP Toolbox Connection Type (network) (Windows network installation) Current Progress screen (Windows Connection Type (USB) 310 Confirm Settings screen (Windows network installation) 316 Current Progress (network) network installation) 322 custom paper sizes conflicts, device 356...

  • Page 395

    Windows installation Macintosh programs supported groups, Edit screen 210 How do I screen 220, 236 localized versions 8 scanning to 189, 221 HP Send Fax software 45 operating systems supported troubleshooting 363 importing phone books 211 19, 158 Windows programs supported...

  • Page 396

    Send TrueType as Bitmap, PCL Auto continue settings 256 Windows 17 6 unidriver 64 browsers supported 188 How do I? screens, HP Toolbox Send TrueType as bitmap, PS Clearing Jams screen 227 Emulation Unidriver 63 Control Panel messages screen HP Applications tab, HP Systems...

  • Page 397

    Printing screen 261 Image Color Management (ICM) Product Registration screen PS Emulation Driver 142 settings 60 unidrivers 84 Image Zone. See HP Image Zone Product Support screen 289 languages, localized versions importing phone books 211 Receive screen 267 documentation 8...

  • Page 398

    Macintosh software components Network Protocol screen (Windows product, included 3 network installation) 323 ordering CDs 6, 158 PS Emulation Driver 147 Network Settings tab, HP Toolbox ReadIRIS 22 PS Emulation Unidriver settings settings 255 Networking tab, HP EWS Device Windows software components...

  • Page 399

    CDs 6, 158 Macintosh 157 support 335 Password settings 284 Windows 17 Form to Tray Assignment, PC 5e L screen, HP Toolbox 262 Online support screen 304 unidrivers 91 PC fax programs 53 operating systems margins 334 PCL 5 drivers...

  • Page 400

    Type is paper settings 130 PDF files, online help 17 Print Modes screen, HP Toolbox watermarks peer-to-peer networking 294 PCL 6 unidriver Percent of Normal Size setting Print on Both Sides (Manually) About tab 97 PCL 6 traditional driver 115...

  • Page 401

    Mirrored Output 64 Receive screen, fax 267 Scan Preferences dialog box 43 operating systems supported Receive to PC, disabled 17 Scan Problems screen, HP Toolbox Receive to PC, troubleshooting orientation settings 84 Scan to E-mail or a Folder screen Output Protocol 95...

  • Page 402

    Send Fax program 45, 156 Windows installation) 307 unidrivers 64 Send Log screen 214 software license agreement screen Thank you for buying another HP Send screen, fax 265 (Windows network installation) product screen (Windows network Send TrueType as Bitmap installation) 318...

  • Page 403

    Fax Problems screen 231 PCL 6 traditional driver settings uninstallation File to E-mail utility 360 HP Image Zone 326 HP System Diagnostics 352 supported 332, 334 Macintosh software 183 HP Toolbox 364 unidriver settings 69 manual, Windows 329 Information screen, HP Toolbox...

  • Page 404

    292 installers 18 installing product software manual uninstall 329 network software installation operating systems supported Readme file 337 sharing, setting up 294 system requirements 12, 13 uninstalling HP Image Zone uninstalling product software Windows Update 311 Index ENWW...

  • Page 406

    © 2005 Hewlett-Packard Development Company, L.P. www.hp.com *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX...

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