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USER MANUAL
Mobeye
MCK400
®
Call-Key
SW version 2.n

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Summary of Contents for Mobeye Call-Key

  • Page 1 USER MANUAL Mobeye MCK400 ® Call-Key SW version 2.n...
  • Page 3: Table Of Contents

    Connect an external power supply Connect a sensor to the input (optionally) Network connection and program mode 3. Programming when using the Mobeye SIM and portal Sign up in the Mobeye Internet Portal Register the Mobeye SIM card Configuration and synchronisation Set authorisations in the Mobeye Internet Portal 3.4.1...
  • Page 4 • Do not let it fall from height. • Do not use in an environment where any inflammable gases, vapors or dust are present or could be present. • Repair of the device may only be carried out by people, trained for Mobeye ® repair.
  • Page 5: General Description

    The administrator sets authorisations in the portal, which are synchronised with the Call-Key every hour. At that time, it also sends back the list of events of the past hour back to the portal, after which the ‘history’ block shows who opened the door/gate and when.
  • Page 6: Getting Started

    2. GETTING STARTED To get started with the Mobeye Call-Key, at least the following steps need to be taken in the following order: 1. Open the casing and insert the SIM card 2. Connect an electronic door lock or motor block to the output 3.
  • Page 7: Connect A Lock Or Device To The Output

    Connect the power adapter (or any other regulated 12-24VDC power supply) to the power input of the connector (press on the green pins to connect the wires). Mobeye EU adapter 10027 position - V+ to “+” black lead with white stripe from left - Ground to “-“...
  • Page 8: Connect A Sensor To The Input (Optionally)

    (or flashes 1 sec. on/1 sec. off in case the unit has not been configured yet). If the Call-Key is connected to an external power supply, it has continuous network connection and is permanently in program mode.
  • Page 9: Programming When Using The Mobeye Sim And Portal

    Follow the instructions on the screen. You will receive an e-mail to confirm the new account. After confirmation login on the portal. If you do not receive this e-mail, please check your spam box or ask Mobeye (info@mobeye.com). 3.2 REGISTER THE MOBEYE SIM CARD...
  • Page 10: Configuration And Synchronisation

    3.3 CONFIGURATION AND SYNCHRONISATION The device settings can be programmed in the Mobeye Internet Portal. In this way you prepare the settings, to be picked up by the device. Since the Mobeye device is leading in the communication between the portal and the device, the data synchronisation is done after: 1) any message to the portal (regular test message, alarm, low batteries).
  • Page 11: Automatic Opening Hours

    Note that the authorisations are not yet automatically in the Mobeye Call- Key. This happens during data synchronisation. See paragraph Fout! Verwijzingsbron niet gevonden.. As long as the synchronisation has not yet taken place, the status block reads No at Synchronised.
  • Page 12 The history displays all historical events. Click on "all events" to see the list. Device Settings The device settings can be changed via the Mobeye Internet Portal. See chapter 5 for the description per setting. After saving the new settings, they must be retrieved by the device (synchronized).
  • Page 13 - If no app message is set for a contact, but call is set, this call is always made (regardless of whether other contacts receive push notifications). - If SMS and/or email is set up for a contact, this is always sent (possibly alongside the app message).
  • Page 14: Mobeye Call-Key In Use

    Note: - The telephone number in the Call-Key is visible in the portal under device details: users must call this number to open the door. - In the telephone of the authorised number (the 'caller'), caller ID (number recognition) must be switched on.
  • Page 15: View The Event History

    back automatically, but only after a switch-back command. The pulse time of an output can be set between 0 and 9999 seconds (see 5.2). • If the “authorisation” setting is set to “OFF”, no authorizations are required to switch, switching can be done from any phone. •...
  • Page 16: Possible Settings

    5. POSSIBLE SETTINGS 5.1 SECURITY CODE The security code is used in SMS commands and can be set in the portal to secure the settings. The factory setting is 1111. And can be changed when changing the settings in the portal. 5.2 PULSE TIME OUTPUT The pulse time (switching time) indicates how long the output remains switched before it automatically switches back.
  • Page 17: Alarm Phone Numbers

    The Mobeye Call-Key can send regular test messages (keep alive) to the Mobeye Internet Portal, to ensure the proper functioning of the unit. The test message will also be sent if the unit is disarmed. The Mobeye Internet Portal expects the test message and checks the timely receipt. The monitoring of the test messages follows the ‘management by exception’...
  • Page 18: Inactive Time

    4G LTE SETTINGS IF OTHER SIM CARD IS USED If Mobeye has been agreed to insert a different Mobeye SIM card than the one supplied, the provider's APN settings must be used via commands to the telephone number in the device.
  • Page 19: System Reset

    The security code is back to factory settings as well. The SIM card is now disconnected and is visible on the "Add device" screen. The SIM card can be used again in another (or the same) Mobeye device in combination with the portal.
  • Page 20: Status Feedback

    Check SMS command. action 4 red flashes every 3 sec., Low batteries Replace both batteries. short green in between Flashes green/red Retrieving new firmware Wait fifteen minutes. simultaneously from Mobeye server Quickly flashing green Module exchanges data No action required. with portal...
  • Page 21 This product is designed and manufactured in the Netherlands. For more information, visit www.mobeye.com. ® This manual is published by Mobeye All rights, the translation included are reserved. Any reproduction, either photocopy, microfilm or saved in an automated data dictionary, only after written approval of the Publisher.

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Mck400

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