If Something Goes Wrong; Before Your Call For Service - Danby Designer Ice'n Easy DIM1524W Owner's Manual

Before You Call For Service
Problem
Ice Maker will not start.
Fault Mode Icon
illuminated in display
If none of the above rectify the situation please contact our customer care department
at 1-800-26-

If Something Goes Wrong

Possible Cause What to do
A fuse in your home may
be blown or the circuit
breaker tripped.
Power surge.
Plug not fully inserted into
wall outlet
Water Shortage
Ice Bucket Full
Fault Mode
Water bucket cannot
turn.
Water line blockage.
R (1-800-263-2629)
11
Replace fuse or reset circuit breaker.
Unplug the ice maker, wait a few
seconds and then plug it back in.
Make sure the 3-prong plug on the
ice maker is fully inserted into outlet.
Ensure that there is sufficient water
in the internal reservoir.
Empty the ice bucket.
See 'Fault Mode Icon' below.
Ice cubes may be lodged in between
the water box and evaporator. Power
off the unit and manually remove any
ice cubes from the water bucket and/
or ice shovel.
This can occur when attempting to
operate the unit (or if it has been
stored) in low ambient temperature
conditions. Allow the unit to remain
in 68 F (20 C) for a few hours before
attempting to make ice or operating
the self-clean mode.