Error Messages/Troubleshooting - Cortex HDC-3000 Setup Manual

Cortex hdc-3000 audio controller: user guide
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Section Seventeen: Troubleshooting
Error Messages
If you experience an error message while navigating the unit, here are a
few explanations of those errors and how they can be corrected. For a
more complete troubleshooting guide, consult our website at
http://www.cortex-pro.com.
"Can't access device" will be displayed because of one of the follow-
ingproblems with the storage device:
- Device is write protected
In the case of a USB flash drive, some units have a switch to enable write
access.
- Device has already been ejected using the eject procedure.
Remove the USB device and plug it back in.
- Device is using an unsupported file system
The file systems supported are FAT32, NTFS, HFS+, CDFS, and UDFS.
- Device is not able to run without a proprietary hardware driver
Some devices require proprietary hardware device drivers. Although with
the introduction of USB, this is less common, it still sometimes presents an
issue. These devices are not compatible with the HDC-1000.
- Device has been removed while before using the eject procedure
If the device is removed from the USB port without using the proper ejec-
tion procedure, it is possible that the unit will not detect the absence of a
USB storage device, and will try to access the port anyway.
- If the device is powered by an external power supply, make sure that the
unit is receiving power.
- If the device has just been plugged in, and it was immediately selected,
the drive might not be ready to be accessed. Wait 10 seconds and try
again.
"Error creating DB" may be displayed if there is not a sufficient amount
of space left on your storage device to create the necessary database
files required to search through your music library.
- If you are out of space, try to delete some files and try the database
process again.
- Check the USB cable that is being used to connect the storage device to
the HDC-1000.
- If the device is powered by an external power supply, make sure that the
unit is receiving power.
From time to time new features will be added to your unit. For the most
up to date information and help, please visit us on the web at
www.cortex-pro.com.
Using the HDC-3000
Troubleshooting
E r r o r c r e a t i n g D B .
P l e a s e m a k e s u r e
t h a t d e v i c e i s O K
a n d c h e c k s p a c e .
Fig 17.1 - Error message, drive full or not responding
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