Whirlpool FWMD10502GW Maintenance Manual
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Whirlpool FWMD10502GW Maintenance Manual

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Majesty asia Washing Machine
Maintenance Manual
1

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Summary of Contents for Whirlpool FWMD10502GW

  • Page 1 Majesty asia Washing Machine Maintenance Manual...

  • Page 2: Table Of Contents

    Contents 1. Models information ..........................3 2. General Specifications.......................... 4-5 3. Setting and Display of Button Functions.................... 5-6 4. Troubleshooting.............................7-11 5. Exploded View............................12-15 6. BOM list..............................16-33 7. Machine Disassembling Procedures ....................34-44...

  • Page 3: Models Information

    1． Models information Commercial Code Region FWMD10502GW Singapore & HK FWMD10502GG Singapore & HK Update 2024.01.10 FWMD11003BG Philippines FWMD10502FG Vietnam FWMD10512GW Singapore & HK Update 2023.11.21 Platform Specification Model Wash drive Spin drive Water level Inner drum dimension Power Volume /L Top speed appearance info.

  • Page 4: General Specifications

    Spin drive Water level Inner drum dimension Power Volume /L Top speed appearance info. method method detection method size (mm) (mm) Specification FWMD10502GW 220-240V/50Hz FWMD10502GG 220-240V/50Hz MJ low-NEST UI Diaphragm type 360×Φ504 600*599*850 1400 FWMD11003BG 230V/60Hz water level sensor FWMD10502FG 220-240V/50Hz...

  • Page 5: Setting And Display Of Button Functions

    Water inflow: inlet pipe - → inlet valve - → inlet box - → outer drum Drainage: inner drum · outer drum - → water pump - → drainage pipe 3. Setting and Display of Button Functions 3.1 Control panel figures Washer (FWMD10502GW-white/ FWMD10502GG-grey) Update 2024.01.10 Washer (FWMD11003BG) Washer（FWMD10502FG）...
  • Page 6 3.2 UI operation Description of Washer Product current state Description Power off Power is NOT connected Only turn on the machine， without any button operation, all displays and loads are turned Standby off. In standby mode, turn on the power button to enter the program setting mode. When finished setting process, press “Start/Pause”...

  • Page 7: Troubleshooting

    4. Troubleshooting The washing machine may sometimes not work properly for certain reasons. Before calling the Support Centre, it is recommended to check to see if the problem can be easily resolved using the following list.
  • Page 9 # 序号 Fault 错误描述 Global Fault code 维修处理方式 Pressure sensor value unraliable F3E2 替换水位传感器 fault 检查线束 水位传感器数值异常 Overflow cannot drain F8E3 更换进水阀 水位异常高 Overflow too many retries F8E3 更换进水阀 水位异常高 Wash NTC open circuit fault F3E7 替换 NTC 水加热 NTC 开路 检查线束连接...
  • Page 10 Dry fan triac feedback KO fault F4E5 替换主板 烘干风扇反馈异常 Motor no communications fault F6E2 替换主板 电机驱动通信异常 MCI generic fault F7E2 替换主板 电机驱动异常 MCI locked rotor fault F7E9 检查以确保电机转子没 电机堵转异常 有机械堵塞或者卡死 更换电机 更换主板 MCI over temperature fault F7E2 检查电机 电机驱动过温 更换主板 MCI over current fault F7E2 检查以确保电机转子没...
  • Page 11 Warning H2O fault F8E1 检查水龙头是否打开 进水异常 检查水位传感器气管是 否漏气 检查机器是否漏水 Update 2024.03.7...

  • Page 12: Exploded View

    5. Exploded View...
  • Page 14 For wave 4( ),since it use MJ-EMEA WHP appearance parts，there have some difference FWMD10512GW with control panel assembly. Update 2023.11.21...
  • Page 15 The difference of Ventilation modle...

  • Page 16: Bom List

    6. BOM LIST 6.1（a）FWMD10502GW - Singapore & HK - global white (without ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013281 箱体前盖 front panel 301G31A013442 粉末盒把手组件全球白...
  • Page 17 301G241200006 内桶前盖 front cover for inner drum 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗...
  • Page 18 6.2（a）FWMD11003BG – Philippines - volcano gray (without ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013067 箱体前盖 front panel 301G31A016220 粉末盒把手组件 drawer 301G160020277 控制板完成 console assembly 301G11A013368 前上连板...
  • Page 19 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗 door glass 301G99A000201 螺钉 screw for door 301G15A013057 门钩...
  • Page 20 6.3（a）FWMD10502FG – Vietnam-volcano gray (without ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013067 箱体前盖 front panel 301G31A016220 粉末盒把手组件 drawer 301G160020281 控制板完成 console assembly 301G11A013368 前上连板...
  • Page 21 301G241200006 内桶前盖 front cover for inner drum 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗...
  • Page 22 6.1（b）FWMD10502GW - Singapore & HK - global white (with ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013281 箱体前盖 front panel 301G31A013442 粉末盒把手组件全球白 drawer 301G16A016779 控制板完成...
  • Page 23 301G241200006 内桶前盖 front cover for inner drum 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗...
  • Page 24 6.2（b）FWMD11003BG – Philippines - volcano gray (with ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013067 箱体前盖 front panel 301G31A016220 粉末盒把手组件 drawer 301G160020277 控制板完成 console assembly 301G11A013368 前上连板...
  • Page 25 301G241200006 内桶前盖 front cover for inner drum 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗...
  • Page 26 6.3（b）FWMD10502FG – Vietnam-volcano gray (with ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013067 箱体前盖 front panel 301G31A016220 粉末盒把手组件 drawer 301G160020281 控制板完成 console assembly 301G11A013368 前上连板...
  • Page 27 301G99A004641 配重螺钉 screw for countweight 301G241200006 内桶前盖 front cover for inner drum 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环...
  • Page 28 – 6.4（a）FWMD10512GW wave 4 - Singapore & HK - global white (without ventilation function) update 2023.11.21 item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013281 箱体前盖 front panel 301G18A013139 Whp 手动粉末盒把手组件...
  • Page 29 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗 door glass 301G99A000201 螺钉 screw for door 301G15A013057 门钩...
  • Page 30 6.4（b）FWMD10512GW wave 4 - Singapore & HK - global white (with ventilation function)- update 2023.11.21 item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013281 箱体前盖 front panel 301G18A013139 Whp 手动粉末盒把手组件...
  • Page 31 301G241200006 内桶前盖 front cover for inner drum 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗...
  • Page 32 Update 2024.01.10 6.5 FWMD10502GG - Singapore & HK - global white (with ventilation function) item part number part name -CHN part name-EN quantity 301G15A014351 门盖组件 door assembly 301G15A013825 铰链组件 hinge assembly 301G11A015906 前盖加强板 hinge panel 301G16A013067 箱体前盖 front panel 301G31A016220 粉末盒把手组件星曜黑...
  • Page 33 301G24A014070 搓衣板 lifter 301G99A013405 螺钉 screw for crosspiece 301G241100012 内桶桶身 body for inner drum 301G241100010 内桶后盖 rear cover for inner drum 301G241400011 内桶法兰完成 crosspiece assembly 301G15A014383 门盖透明镜 door screen 301G15A013147 门盖中环 door mid ring 301G15A014116 玻璃碗 door glass 301G99A000201 螺钉 screw for door 301G15A013057 门钩...

  • Page 34: Machine Disassembling Procedures

    7. Machine Disassembling Procedures (take as the disassembled model) FWMD10502GW Pictures Disassembling procedures Caution 1. Make sure to 1. Remove bolts for transportation empty the Use a wrench to loosen the four water in the bolts for transportation. Shake the washing bolts left and right to remove.
  • Page 35 3. Control panel A :Remove the 4 fastening screws on the control panel, B :Press and hold the snap at the detergent box. Pull outward and remove the detergent box. C: Remove the two screws at the detergent box. Remove the connector harness under the control panel to remove the control panel.
  • Page 36 4: HMI A :Remove the screws fixing the display panel box, behind the control panel. Remove the 5 snaps to remove the display panel B Remove the screws fixing the display panel. 5. Door A :Remove the 2 screws on the hinge to remove the door.
  • Page 37 7. Door lock Press the 2 holes on the front cover. Then rotate ,the door lock can be removed. 8. detergent box and valve assembly A：Remove the 2 screws for the valve and the detergent box assembly on the back of the cabinet.
  • Page 38 C：Use a vice to remove the circlip on the water inflow hose. Cut off the harness tie. Unplug the harness. Remove the inflow hose and inflow pipes. Remove the inflow box and inflow valve assembly. If unnecessary to remove the part as shown in picture, do not dismantle it.
  • Page 39 9 Remove filter Remove the two screws at the back. Unplug the filter harness connector. Remove the filter...
  • Page 40 Make sure the power 10 remove the 2 top brance plug is removed before doing this. 11 remove the front brance 12 Upper counterweight and front counterweight A Use a special tool to remove the three screws as shown in picture to remove the upper counterweight and the front counterweight.
  • Page 41 13. Rear cover A Remove the 8 fastening screws shown in the picture and remove rear cover. 14. windy board A :Remove the 2 screws that connect the windy strip board to the cabinet and remove the 2 expansion pin ties.
  • Page 42 15. drain pump A:Remove the 4 screws as shown in picture. B: Remove one spring fixing the drainage pump and remove the drainage pump assembly 16. Water level sensor Pinch the water level sensor by hand, and then pull out the water level sensor.
  • Page 43 17. drum A :Remove the screws and circlips fixing the water level sensor ventilation hose. Remove the ventilation hose. Pull out the wiring harness connector and separate it from the outer drum. B : Remove the temperature sensor connectors. C : Remove the circlip at the condensate pipe and the inflow valve.
  • Page 44 Pay attention to your 19. Outer drum own safety when Need 2 to 3 people working performing it. In together, lift the outer drum addition, special assembly from the suspension attention should be springs at both sides. Take it out paid when installing from the cabinet and place it on the outer drum...

This manual is also suitable for:

Fwmd10502ggFwmd11003bgFwmd10502fgFwmd10512gw

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