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Question
Is the other party
unable to hear
you?
Has the phone
been damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery charger
used?
The following refer to specific problems:
Problem
My phone was
stolen. To whom
should I report
this?
I forgot my
password.
Troubleshooting
Answer
Make sure that your antenna is fully
extended and that your phone is not
muted. Press
necessary to unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone's limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Solution
Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).
See "If You Forget a Code or Password"
on page 131.
+
(
) if
UNMUTE
137
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