Captaris FaxPress User Manual page 267

Castelle captaris faxpress fax servers: user guide
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If you are having issues with the GoldMine Link, check the following prerequisites first,
then manually uninstall and reinstall the GoldMine Link to make sure it is working without
FaxPress involved.
If you're experiencing some issues with your GoldMine link install, check these
Some Antivirus Software may be running and not allowing the macro to be installed.
Always shut down your AntiVirus software.
If you are doing a manual re-install, try getting a fresh link copy from Captaris's
download site as your copy of the link may be corrupt.
Find out whether or not Local Admin Rights are required for this procedure. Right
click on My Computer, then select Manage, then Local Users and Groups to confirm.
Make sure a local security policy isn't blocking you from installing (Start >Settings
>Control Panel >Admin Tools >Local Security Policy).
FaxPress User Guide
User Guide > Installing the Goldmine to FaxPress Link
257

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