Chapter 3 • Appendix; Troubleshooting - Canon RealIS SX80 Mark II User Manual

CHAPTER 3 • Appendix
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Troubleshooting

■ Error Message Displayed
Error Message
Failed to run application.
Error code 11XX
Or
Failed to run application.
Error code 12XX
Error occurred while searching for
projector. Projector discovery error 1301
Or
Error occurred while updating projector
information. Projector update error [1301].
■ Cannot Find Projector
Projector is not connected to the network
Network settings for the projector are not
configured correctly
SNMP settings of the projector is not
configured
22
Cause
Cppendix
• Restart this software.
• If an error message continues to appear after
restarting, uninstall this software then reinstall it.
• Make sure that the administrative computer and
network is connected using a LAN cable.
• The network settings of the administrative computer
are not configured correctly. Configure the network
settings so that it can communicate with the
projector.
• Make sure that the projector and network is
connected using a LAN cable.
• Make sure that the projector's [Network Function] is
turned "On".
• Confirm the IP address and/or network settings.
• Configure the SNMP settings of the projector if the
projector is SNMP-compatible. See the instruction
manual that came with the projector for SNMP
configuration procedures.
Solution
Solution