Canon LBP-5100 User Manual page 430

Cause 2 The print server is not connected to the network properly.
Remedy 1 Make sure that the print server and network are connected by a LAN cable
properly.
Remedy 2 Make sure that the network settings for the print server are appropriate.
Cause 3 The additional driver (alternate driver) is not updated properly.
Remedy To update the additional driver (alternate driver), uninstall the printer driver used
in the print server, install the new printer driver, and then see "Print Server
Settings" (p. 4-56) and install the additional driver.
Cause 4 You are using a computer with Windows XP Service Pack 2 or another
operating system equipped with Windows Firewall as the print server, and
Windows Firewall is configured to block communication with the client
computers.
Remedy Start up the print server, then configure Windows Firewall to unblock
communication with the client computers. (See "Configuring Windows Firewall
to Unblock Communication with the Client Computers," on p. 9-15)
A problem has occurred in a client computer.
Cause You are using a computer with Windows XP Service Pack 2 or another
operating system equipped with Windows Firewall as a client computer, and
Windows Firewall is blocking communication with the print server.
Remedy Configure Windows Firewall to unblock communication with the print server.
(See "Configuring Windows Firewall to Unblock Communication with the Print
Server," on p. 9-19)
The network path to the print server is not correct.
Cause 1 An incorrect network path was specified on the installation of the printer driver.
Remedy When installing the CAPT software from [Add Printer Wizard] and specifying the
network path using "\" directly, specify the correct path as "\\the print sever
name (the computer name of the print server)\the printer name".
Cause 2 The network path to the print server was changed.
Remedy Ask your network administrator about the problem.
When Data is Not Sent to the Printer
7
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