Troubleshooting Map - Canon LBP-5100 User Manual

Troubleshooting Map

If any problem occurs while you are using the printer, follow the flow chart shown
below to check the problem.
The printer
driver fails
to print.
Printing is
impossible.
An error
message appears
7
on the Printer
Status Window.
Print quality
deteriorates.
Paper Problems
(See "Paper Problems," on
p. 7-37)
7-2

Troubleshooting Map

Yes
No
Yes
No
Follow the messages displayed
Yes
on the Printer Status Window to
remedy an error.
(See "Printer Status Window," on
p. 5-89)
No
Yes
Toner density is set to light.
(See "Printing with Toner Density
Adjusted," on p. 5-66)
No
Toner runs low.
(See "Replacing Toner Cartridges,"
on p. 6-2)
The printer is installed in an
adverse environment.
(See "Installation Site," on p. 2-3)
Other Problems
(See "Print Quality Problems," on
p. 7-25)
The printer driver is not installed properly.
(See "Installation Problems," on p. 7-39)
The (Alarm) indicator is on or blinking.
(See "The Alarm Indicator is On/Blinking," on
p. 7-20)
The (Load Paper) indicator is on or
blinking.
(See "Loading Plain Paper, Heavy Paper,
Transparencies, or Labels in the Paper
Source," on p. 3-17, "Loading Index Card Size
Media in the Paper Source," on p. 3-29,
"Loading Envelopes in the Paper Source," on p.
3-40, "Loading Custom Size Paper (Non-
Standard Paper) or Paper at a Size of
Statement, Foolscap, or 16K in the Paper
Source," on p. 3-51)
The power cord is not connected.
The power switch is turned OFF.
(See "Turning the Printer ON/OFF," on p. 2-36)
No
The printer is not connected to your
computer.
(See "Connecting to a Computer," on p. 2-31)
No
The printer driver is not installed properly.
(See "Installation Problems," on p. 7-39)
No
No
No
No
No