Samsung WW11CGP44DSBTL User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Washer
  5. WW11CGP44DSBTL
  6. User manual
Samsung WW11CGP44DSBTL User Manual

Samsung WW11CGP44DSBTL User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Washing Machine
User manual
WW1*CB******/WW1*CG******
Untitled-1 1
2023-12-08( )
2:50:27

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the WW11CGP44DSBTL and is the answer not in the manual?

Questions and answers

Related Manuals for Samsung WW11CGP44DSBTL

Summary of Contents for Samsung WW11CGP44DSBTL

  • Page 1 Washing Machine User manual WW1*CB******/WW1*CG****** Untitled-1 1 2023-12-08( ) 2:50:27...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial setup...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-1 3 2023-12-08( ) 2:50:28...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  • Page 6: Critical Installation Warnings

    Safety information 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 7 Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor.

  • Page 8: Installation Cautions

    Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.

  • Page 9: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 Draining time may vary depending on the water temperature. If the water temperature is too high, the draining process starts after the water cools down. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.

  • Page 12: Critical Cleaning Warnings

    Safety information Do not use water from water cooling/heating devices. • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine. • If it hardens and accumulates inside the washing machine, it may result in problems with the appliance, discolouration, rust, or bad odours.

  • Page 13: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For more information on safe disposal and recycling, visit our website www.samsung.com or contact our Helpline numbers on the last page.

  • Page 14: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 15 Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap fixer Check valve Accessories (not supplied) • Stacking kit SKK-SS* (WW1*CB****** models only) SKK-UU* (WW1*CG****** models only) Staking kit is required to stack a dryer on a washing machine. NOTE •...

  • Page 16: Installation Requirements

    Installation Installation requirements Electrical supply and grounding Water supply • Use an individual branch circuit specific to the A proper water pressure for this washing machine washing machine. is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve to not To ensure proper grounding, the washing machine close completely, or it may take longer to fill the comes with a power cord featuring a three-prong...
  • Page 17 Drain Water temperature Samsung recommends a standpipe 60-90 cm Do not install the washing machine in areas where high. The drain hose must be connected through water may freeze as the washing machine always the hose clip to the standpipe, and the standpipe retains some water in its water valves, pumps, must fully cover the drain hose.

  • Page 18: Step-By-Step Installation

    Installation Step-by-step installation NOTE While unpacking the washing machine, lift the washing machine from the foam base. Make sure the drum support was removed from the bottom of the washing machine. STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation •...
  • Page 19 STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts. NOTE Number of shipping bolts may differ depending on the model. WARNING • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. •...
  • Page 20 Installation 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet.
  • Page 21 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord. CAUTION Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or generating noise due to vibration.
  • Page 22 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 23 CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2.
  • Page 24 Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
  • Page 25 Check valve (applicable models only) Before connecting the water hose to a water tap, connect the supplied check valve to the water tap and then connect the water hose. Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.
  • Page 26 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
  • Page 27 In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.

  • Page 28: Before You Start

    Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it.

  • Page 29: Laundry Guidelines

    Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •...
  • Page 30 Before you start STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 39. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
  • Page 31 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.

  • Page 32: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A. Dispenser You can only use liquid detergent in this dispenser.
  • Page 33 CAUTION • Do not operate the washing machine without the dispenser in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types. •...
  • Page 34 Before you start 1. Pull the detergent drawer to open. 2. Turn the dispenser cap (A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the dispenser (B). After you finish, put the cap back and turn it clockwise to close.
  • Page 35 CAUTION • Do not apply detergent or softener to the drawer without the dispensers. If you do, clean the drawer, and then reinsert both dispensers. • Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent. •...

  • Page 36: Operations

    Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel WW1*CG****** WW1*CB****** Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off.
  • Page 37 The display shows current cycle information and estimated time remaining, or an information message when a problem occurs. 04 Display NOTE The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection. 05 OK ...

  • Page 38: Operating A Cycle

    Operations Operating a cycle WW1*CG****** WW1*CB****** 1. Tap to turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. For more information, see page 39. 3. Tap , or to change the default cycle settings. 4.

  • Page 39: Cycle Overview

    Cycle overview Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the Cotton load. • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C.
  • Page 40 Operations Cycle Description Max load (kg) • For shirts, blouses that are made of cotton, synthetic Shirts fiber. • Cotton and linen fabric which have been in direct contact with the skin, such as underwear. • For optimum hygiene results select a temperature of Hygiene Steam 60 °C or above.
  • Page 41 Cycle Description Max load (kg) • Cleans the drum by removing dirt and bacteria from • Cleans the rubber door gasket by removing dirt from the gasket. Drum Clean+ • Perform once every 40 washes with no detergent or (applicable models bleach applied.

  • Page 42: Options/Additional Functions

    Operations Options/Additional functions Using Options/Additional functions 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap •...
  • Page 43 Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap 3. Turn the Navigation dial to select Bubble Soak, and then tap Bubble Soak is available with and adds up to 30 minutes to these cycles: Cotton, Super Speed, Synthetics, Towels, Bedding, Shirts, Hygiene Steam, Activewear, Jeans, Baby Care, Silent Wash, and Cloudy Day...
  • Page 44 Operations Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour or 10 minutes increments). The hour displayed indicates the time the wash will finish.

  • Page 45: Settings/System Functions

    Settings/System functions Using Settings/System functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system setting, and then tap 3. Tap to change or run the selected setting. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap Water Hardness Set the water hardness according to your region.
  • Page 46 Operations Dispenser  The dispenser can be set to dispense liquid softener or liquid detergent. You must run the Pump Clean function before you switch between the softener and detergent. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Dispenser  , and then tap 3.
  • Page 47 AI Pattern This function saves frequently used cycles and settings. When you turn the function on, the washing machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in frequency order. 1. Tap and hold for 3 seconds.
  • Page 48 Operations Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap 3. Tap to select On or Off. The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's Wi-Fi turns on automatically when you turn on the washing machine for the first time.

  • Page 49: Special Features

    Special features Smart Control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on the washing machine.

  • Page 50: Smartthings

    You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.

  • Page 51: Open Source Announcement

    (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;...

  • Page 52: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean+/Drum Clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1.

  • Page 53: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A). TYPE 1: Gently press the top area of the filter cover (A) to open.

  • Page 54: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 55 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
  • Page 56 Maintenance Detergent drawer To prevent the detergent residue buildup in the detergent drawer, clean the detergent drawer once or twice a month, and whenever you refill or change the detergent or softener. CAUTION • Make sure to turn off the washing machine and unplug the power cord before cleaning. •...
  • Page 57 NOTE • Do not use a brush or another cleaning tool on part (A) of the detergent drawer. Rinse them with water only. • Do not disassemble the part (A). 3. Clean the drawer recess using a bottle brush to remove detergent residues and limescale on the drawer recess.

  • Page 58: Defrosting Your Washing Machine

    Maintenance Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.

  • Page 59: Troubleshooting

    Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
  • Page 60 Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 61 Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. Cannot add additional •...

  • Page 62: Information Codes

    Troubleshooting Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. •...
  • Page 63 • Make sure laundry is not caught in the door. Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
  • Page 64 The Main Door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-1 64...

  • Page 65: Specifications

    Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed.

  • Page 66: Protecting The Environment

    Specifications Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate Do not dry-clean.

  • Page 67: Specification Sheet

    Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW12CG****** WW11CG****** A (Width) 600 mm Dimensions B (Height) 850 mm C (Depth) 600 mm Water pressure 50-800 kPa 72.0 kg (WW1*C**4****) Net weight 71.0 kg (WW1*C**0****)
  • Page 68 Specifications Type Front loading washing machine Model name WW12CB****** WW11CB****** A (Width) 600 mm Dimensions B (Height) 850 mm C (Depth) 600 mm Water pressure 50-800 kPa 73.5 kg (WW1*C**4****) Net weight 72.5 kg (WW1*C**0****) Washing and Maximum load capacity 12.0 kg 11.0 kg spinning...
  • Page 69 Memo Untitled-1 69 2023-12-08( ) 2:50:46...
  • Page 70 Memo Untitled-1 70 2023-12-08( ) 2:50:46...
  • Page 71 Memo Untitled-1 71 2023-12-08( ) 2:50:46...
  • Page 72 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free) INDIA www.samsung.com/in/support 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free) This product is RoHS compliant. DC68-04491B-00 Untitled-1 72 2023-12-08( ) 2:50:46...

This manual is also suitable for:

Ww1 cg seriesWw1 cb seriesWw12t504dab/tlWw1 c 4 seriesWw1 c 0 seriesWw11cg series

Table of Contents