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JioTag Air_ Product Manual
Table of Contents
Product Details ................................................................................................................................................ 4
Introduction ........................................................................................................................................................ 4
Product Features and Use Cases......................................................................................................................... 5
Find your thing ............................................................................................................................................... 7
Locate your phone ......................................................................................................................................... 7
Disconnection Alerts ...................................................................................................................................... 7
Disconnection Location .................................................................................................................................. 8
Jio Community Find and Apple Community Find ........................................................................................... 8
Hardware Specification ...................................................................................................................................... 9
JioThings App Flow ........................................................................................................................................ 10
Signup Process .................................................................................................................................................. 10
Login Process .................................................................................................................................................... 12
Adding a JioTag Air to JioThings App ............................................................................................................ 13
Adding a JioTag Air to Apple Find My ............................................................................................................... 15
Editing the JioTag Air details in JioThings ......................................................................................................... 16
Editing the JioTag Air details in Apple Find My ............................................................................................ 18
Deleting the JioTag Air in JioThings .................................................................................................................. 18
Deleting the JioTag Air in Apple Find My .......................................................................................................... 20
JioTag Air and Phone Settings .......................................................................................................................... 20
Mark as Favorite JioTag Air .............................................................................................................................. 22
Using Find your thing feature ........................................................................................................................... 23
Using Locate your phone feature ..................................................................................................................... 24
Using Disconnection Alerts feature .................................................................................................................. 25
Using Disconnection Location feature .............................................................................................................. 26
Using Jio Community Find feature .................................................................................................................... 27
Using 1-Click Selfie feature ............................................................................................................................... 28
Using MyTags Silent Mode feature .................................................................................................................. 28
Accessing Self Assist FAQs ................................................................................................................................ 30
Feedback ........................................................................................................................................................... 32
Chat Support ..................................................................................................................................................... 33
Jio Platforms Limited
Rev. date 06-06-2024
Rev. 1.0
Page 3 of 33
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Summary of Contents for Jio JioTag Air
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Page 1: Table Of Contents
Adding a JioTag Air to Apple Find My ....................... 15 Editing the JioTag Air details in JioThings ......................16 Editing the JioTag Air details in Apple Find My .................... 18 Deleting the JioTag Air in JioThings ........................18 Deleting the JioTag Air in Apple Find My ......................20 JioTag Air and Phone Settings .......................... -
Page 2: Product Details
JioTag Air, a Bluetooth 5.3 based lost and found tracker allows users to quickly track and find their belongings. Install the JioThings app and attach the JioTag Air to the belonging you want to track, say, wallet, keys, handbag etc. You just got ready to start tracking your belonging. -
Page 3: Product Features And Use Cases
JioTag Air's main features include: • Choose your app: JioTag Air gives you the option to use either Apple Find My App or the JioThings App which is compatible with both Android and iOS. (Note: JioTag Air is designed to function on either the Apple Find My network or the JioThings network individually) •... - Page 4 JioTag Air_ Product Manual • Locate your phone: Use your JioTag Air to locate your missing phone, even when it is in silent mode (only in JioThings App) • Disconnection Alerts: Get instant alerts when you leave behind a tagged belonging •...
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Page 5: Find Your Thing
Cannot find your car keys while hurrying out to work? Ring your JioTag Air with a single click on the JioThings app or use Play Sound feature in Apple Find My. Your Tag will start to play a tune with its in-built buzzer, and you can easily follow the sound to quickly locate your car keys. -
Page 6: Disconnection Location
Left your wallet behind somewhere but can’t remember? View the exact last seen location, date and time of your JioTag Air on a map. You can go back to the last seen location of your JioTag Air and search your JioTag Air. -
Page 7: Hardware Specification
Connecting Range phone are in the line of sight the connecting range can be up to 50 meters; when the JioTag Air is used indoors with walls and people around, the connecting range will be up to 20 meters. Water resistance... -
Page 8: Jiothings App Flow
3) Enter your phone number on the Sign up 4) Enter the OTP as received as an SMS on the page and click on Continue. phone, and click on Continue. Jio Platforms Limited Rev. date 06-06-2024 Rev. 1.0 Page 10 of 33... - Page 9 8) On successful sign up, you will be guided to the homepage of JioThings app where you can see the latest JioIoT offerings. Here you can easily add a new JioTag Air to your account and can navigate to MyTags tab for all your JioTags.
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Page 10: Login Process
4) When you first login, you will be taken 5) After login is successful, you will be taken to through a few guiding screens, highlighting the homepage. the app functionality. Jio Platforms Limited Rev. date 06-06-2024 Rev. 1.0 Page 12 of 33... -
Page 11: Adding A Jiotag Air To Jiothings App
JioTag Air_ Product Manual Adding a JioTag Air to JioThings App To add a JioTag Air in JioThings app, follow these steps: 1) Click on + Add New on the app homepage. 2) Click on MyTags tab on top and then click on the “+”... - Page 12 4) Your JioTag Air will appear in the Available add JioTag Air: JioTags list. a) Long press the JioTag Air to turn it ON. Now click on the “+” sign. Once connected b) Hold JioTag Air close to phone. your JioTag Air will glow monetarily and also ring for 5 seconds.
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Page 13: Adding A Jiotag Air To Apple Find My
MyTags tab, where you can see your recently added JioTag Air. Adding a JioTag Air to Apple Find My To add a JioTag Air in Apple Find My app, follow these steps: 1) Open Find My 2) Navigate to Items... -
Page 14: Editing The Jiotag Air Details In Jiothings
Apple ID. Editing the JioTag Air details in JioThings To edit the details of an existing JioTag Air, follow these steps: 1) Navigate to the MyTags tab from the homepage by clicking on MyTags on the top of the screen. - Page 15 You can also navigate to the detailed view of the particular top right side of the JioTag Air you wish to edit, by clicking on the card of that particular JioTag Air whose JioTag Air on MyTags tab. Then click on the 3 dots menu on details you wish to edit.
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Page 16: Editing The Jiotag Air Details In Apple Find My
JioTag Air_ Product Manual Editing the JioTag Air details in Apple Find My To edit the details of an existing JioTag Air, follow these steps: 1) Open Find My 2) Scroll down and 3) Change the Name App on your iOS... - Page 17 JioTag Air_ Product Manual 2) Click on the card of the particular 3) Click on the 3 dots on top right JioTag Air you wish to delete. This will corner from the detailed page and open the detailed page of that Tag.
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Page 18: Deleting The Jiotag Air In Apple Find My
JioTag Air_ Product Manual Deleting the JioTag Air in Apple Find My To permanently delete any already added JioTag Air, follow these steps: 1) Open Find My 2) Scroll down and 3) Click on Remove. 4) Click on Remove App on your iOS... - Page 19 • Reconnection Notification: Get notified on phone when it reconnects to JioTag • Phone ring duration: Select duration of phone ringing when JioTag Air rings your phone • JioTag Air ring duration: Select duration of JioTag Air ringing when your phone rings JioTag Air Note: Default settings will be ▪...
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Page 20: Mark As Favorite Jiotag Air
JioTag Air_ Product Manual Mark as Favorite JioTag Air To mark as Favorite any JioTag Air in JioThings app, follow these steps: Option 1: 1) Click on 3 dot menu on the Tag List page for 2) Click on Mark as favorite. -
Page 21: Using Find Your Thing Feature
JioTag Air_ Product Manual Using Find your thing feature Find your thing feature will make your JioTag Air beep so that you can easily locate your belonging. 1) One way to use this feature 2) Another way to use “Find your thing” feature is from the is to click on the bell icon on detailed page of the particular JioTag Air. -
Page 22: Using Locate Your Phone Feature
2) App in focus: 3) App not in focus: Once you double tap the JioTag Air. Your phone Once you double tap the JioTag Air. Your phone will start to ring even if it is in silent mode. If the will start to ring even if it is in silent mode. -
Page 23: Using Disconnection Alerts Feature
JioTag Air_ Product Manual Using Disconnection Alerts feature Disconnection Alerts feature will make your phone as well as JioTag Air ring, in case they have been separated and get disconnected from each other beyond the Bluetooth range. 1) This feature is useful if you forget either one of the JioTag Air or phone behind and leave your current location. -
Page 24: Using Disconnection Location Feature
Using Disconnection Location feature Disconnection Location feature gives you a map view of where your JioTag Air was last connected with your phone so that, in case you have misplaced it, you can go back and search for it at its last known location. -
Page 25: Using Jio Community Find Feature
JioTag Air as lost. This will activate the entire JioThings community to anonymously help you locate your lost JioTag Air. Any user that comes in the vicinity of the lost JioTag Air will anonymously share the location of your lost Tag. -
Page 26: Using 1-Click Selfie Feature
1-Click Selfie feature helps you to click selfie remotely and instantly on your phone by single clicking your JioTag Air. If you need to click a photo and no one is around for assistance, you can use JioTag Air for assistance while it is connected to your phone. Open the JioThings application, adjust your phone to get a selfie and single click the power button on your JioTag Air when you are ready. - Page 27 JioThings app and click on Mode page, you will be able to immediately mute all the MyTags Silent Mode card to see the 3 options for JioTag Air related on the left. Quick Silent, Silent Region notifications for a fixed and Silent Period.
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Page 28: Accessing Self Assist Faqs
Accessing Self Assist FAQs 1) From the homepage, 2) Click on Support. 3) Click on FAQ. 4) Click on MyTags click on the 3 dash menu on the top left side. Jio Platforms Limited Rev. date 06-06-2024 Rev. 1.0 Page 30 of 33... - Page 29 JioThings or question list. JioTag, click on the View All button on the right side to expand into all questions. Jio Platforms Limited Rev. date 06-06-2024 Rev. 1.0 Page 31 of 33...
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Page 30: Feedback
3 by selecting category, writing text, dash menu on adding a picture and clicking on Send the top left button. side. Jio Platforms Limited Rev. date 06-06-2024 Rev. 1.0 Page 32 of 33... -
Page 31: Chat Support
Now button on the the Chat Button in button - Menu on the and get your issues bottom the Top right top left side and Click resolved corner on Support Jio Platforms Limited Rev. date 06-06-2024 Rev. 1.0 Page 33 of 33...
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