Troubleshooting - Motorola DROID 2 GLOBAL User Manual

4 Slide the SIM card into the SIM card holder until
it stops.
5 Insert the battery so that
the metal contacts on the
battery align with the
metal contacts on your
phone.
6 Place the battery cover
into the slots and push
up, so that the cover
clicks into place.
Your SIM (Subscriber Identity Module) card is a small
rectangular plastic card that stores your phone number
and other important information. Do not bend or
scratch your SIM card. Avoid exposing your SIM card
to static electricity, water or dirt. If your SIM card is
lost or damaged while in the U.S., please dial
from your Verizon Wireless device or 1-800-922-0204
from any phone to speak with a Customer Service
Representative. From outside of the U.S., please refer
to the Verizon Wireless Global Support Guide,
welcome letter and calling card that came with your
device. This will enable you to make calls toll free from
landlines in most countries where we offer Global
Phone service.

Troubleshooting

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Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 4), then replace and switch your phone on as
usual.
Service & Repairs
If you have questions or need assistance, we're here
to help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
*611
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Troubleshooting 57