DoorKing 1834 90 Series Installation And Owner's Manual

Telephone entry system circuit board

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Circuit board 1834-009 Revision Z or higher.

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Leave Manual with Owner

Conforms To UL STD 294

UL Listed

Certified To CAN/ULC-S319-05

Download REMOTE ACCOUNT MANAGER Software FREE at:

http://www.doorking.com/telephone/software

Model 1834 90 Series

Telephone Entry System

Control a main entry point plus an additional entry point.

A d

a m

s J

0 2 0

C A

L L

Circuit Board

Serial Number

and Revision Letter:

1834-066 Issued 3-19

Version J

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Page 1 Leave Manual with Owner Download REMOTE ACCOUNT MANAGER Software FREE at: http://www.doorking.com/telephone/software Version J Copyright 2019 DoorKing ® , Inc. All rights reserved. Conforms To UL STD 294 UL Listed Certified To CAN/ULC-S319-05 Copyright 2009 DoorKing, Inc. All rights reserved.
Page 2 QUICK GUIDE: Terminal Descriptions See section 2.3 for terminal wiring. RS-232 RS 232 Terminal Aux Terminal BACKLITE CUTOFF Removable 3 2 1 Non-Removable 8 LINE 2 16.5 VAC Input Power – 20 VA. DISPLAY SINGLE LINE Transmit Data 1 DISPLAY CONTRAST 1 16.5 VAC Input Power –...
Page 3 * 04 Single system DKS Data over IP Phone Number or System ID Number 3.2.10 * 59 Issued by DoorKing Re-Program Memory Size, WITHOUT Cards and Anti-Pass Back 3.2.11 * 95 8-3000 Memory (Only needed when New 1834 system is used with OLDER 1834 systems)
Page 4 Note: DoorKing cannot replace this specific lock or keys if lost. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved.
Page 5: Table Of Contents
3.2 Setup Telephone Entry System for PC Programming 3.2.1 Master Code 3.2.2 Number of Area Codes Allowed 3.2.3 Call-Up Operation when Interfacing with DoorKing 1816 or 1820 Systems 3.2.5 “Tone Open” Sound ON or OFF 3.2.6 RS-232 Speed Setting 3.2.7 Switch Input Feature 3.2.9...
Page 6 TABLE OF CONTENTS 3.4 Programming Letters, Numbers and Messages 3.4.1 Programming Letters, Numbers from Keypad 3.4.2 Programming the User Message 3.4.3 Programming the Instruction Message 3.5 Programming Phone Numbers and Names 3.5.1 Programming the Directory Code Length 3.5.2 Programming Directory Codes with 7-Digit Phone Number - NO Area Code 3.5.3 Programming Area Codes 3.5.4...
Page 7 Notice: DoorKing does not provide a power transformer on units sold outside of the United States. Use only transformers that are listed by a recognized testing laboratory to power the telephone entry system. An Inherently Protected Transformer must be used to power this device.
Page 8 General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •...
Page 9: Section 1 - Installation
Included with the system is an extra random keyed cabinet lock. If desired, for added security against unauthorized entry into the system, the standard lock may be replaced with the random lock. Note: DoorKing cannot replace this specific lock or keys if lost.
Page 10: Remove Components From Enclosure
1.2 Remove Components from Enclosure 1. Disconnect the two ribbon cables from the circuit board. C i r c u i o a r 2. Remove the two screws from the upper corners of the circuit board. c r e 3.
Page 11: Enclosure Dimensions
1.3 Enclosure Dimensions Enclosure can be mounted directly to a wall, pilaster, post mounted using a OPTIONAL DoorKing architectural style mounting post or recessed in a wall (OPTIONAL Flush Mount Kit). The OPTIONAL Hood can be mounted to enclosure if desired. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
Page 12: Install Enclosure
1.4 Install Enclosure Mount a Surface The illustrations below and next page show typical installations but specific installations can vary from this. See previous page for dimensions. t i n 1. Mount the enclosure using the mounting holes provided in the c r e corners (see next page for OPTIONAL flush mount kit OR hood ( N o...
Page 13 Mount OPTIONAL DKS Self-Standing Lighted Kiosk c k n The flush mount kit (Sold separately) is installed into the self-standing kiosk (P/N 1200-???) to secure entry system in place. Secure the rough-in box in the kiosk. Run all necessary wires to rough-in box.
Page 14: Memory Chip Replacement
1.5 Memory Chip Replacement The 1834 entry system is shipped with the memory chip already installed in the unit. However, if you need to replace the memory chip in the NEW 1834 entry system or replace the memory chip in an OLDER 1834, follow the instructions below.
Page 15: Postal Lock Installation
Post Office uses for gang mailboxes. These locks are not available to the public. The installer or the building owner/manager will have to call the Post Office and arrange for the installation of this lock into the telephone entry system. All DoorKing commercial telephone entry systems are designed to accept installation of the postal lock.
Page 16: Ul 294 Compliant Tamper Switch
1.7 UL 294 Compliant Tamper Switch The tamper switch needs to be connected to a security device or existing security system to comply with the UL 294 standard. Connect the 2 white wires of the Normally Closed gravity activated dry contact tamper switch to whatever security setup you desire.
Page 17: Optional Camera Kit Installation
To Monitor, Video Recorder 500 ft. max. VTT-2000 UTP wire Video VTT-2000 To Monitor, DoorKing offers video adapters (Not supplied) for up to 1400 ft Adapter Video Video Recorder using unshielded twisted pair telephone wire. (P/N 1812-039) 1400 ft. max. Adapter...
Page 18: Optional Heater Installation
1.9 OPTIONAL Heater Installation Install OPTIONAL heater as shown (P/N 2600-584). For cold weather climates where temperatures routinely drop below 40°F (4°C). The thermostat will automatically control the temperature inside operator housing. L IT S IN L IN D IS D IS IN E Attach the thermostat on the bottom inside of the...
Page 19: Section 2 - Wiring
By A Switch. “Optional” 12 volt .8 amp hour gel-cell batteries (DoorKing P/N 1801-008) can be installed to provide stand-by power in the event of a power outage. Two batteries are required, one for the system power and one for the auxiliary terminal power.
Page 20 The use of surge suppressors can significantly reduce the chance of component failure because of static charges or surges. DoorKing recommends Installing a Phone Line surge suppressor (DoorKing P/N 1877-010 or equivalent) and two Low Voltage surge suppressors (DoorKing P/N 1878-010 or equivalent) to help protect the entry system from power surges.
Page 21: Terminal Descriptions
2.2 Terminal Descriptions RS-232 RS 232 Terminal Aux Terminal BACKLITE Removable CUTOFF 3 2 1 Non-Removable 8 LINE 2 16.5 VAC Input Power – 20 VA. DISPLAY SINGLE LINE Transmit Data 1 DISPLAY CONTRAST 1 16.5 VAC Input Power – 20 VA. Receive Data 2 (Powers RS-232) 3 2 1...
Page 22: Telephone Entry System Wiring
2.3 Telephone Entry System Wiring Type of wiring to be used on ALL external devices: RS 232 A) Type CL2, CL2P, CL2R, or CL2X. B) Other cable with equivalent or better electrical, mechanical, and flammability ratings. BACKLITE CUTOFF 3 2 1 8 LINE DISPLAY SINGLE...
Page 23: Pc (Data) And Phone (Voice) Connection Options
DKS Software setting: Modem to Modem Use Telephone line for Voice Connection. 2.4.1 DoorKing Cellular Network Connection - Voice/Data Transfer Requires VOICE/DATA Cellular System kit (P/N 1800-080). Manage 2 (two) entry systems through DoorKing’s cellular network server where cellular service is available. VOICE/DATA...
Page 24 Your PC connected to the internet, wired or wireless. 2.4.2b DoorKing VoIP Internet Connection - Voice/Data Transfer Requires a DKS TCP/IP Converter Kit P/N 1830-186 and VoIP Adapter Kit P/N 1815-568. Works with DoorKing’s Data over IP through the internet. 325 ft Max.
Page 25 2.4.2d DoorKing TCP/IP Converter Mounting Position DoorKing TCP/IP Converter - P/N 1830-186 DoorKing (Third Party) TCP/IP Converter - P/N 1830-185 1834 CALL Converter c e p Position l a t Important: DO NOT power the converter with the telephone entry system’s 16.5 VAC 20 VA power transformers.
Page 26 • Monthly fees depend on the number of residents in the system database. • DoorKing maintains the right to determine excessive usage (data transfers) at any time and may require you to reduce your usage (data transfers). Failure to comply may result in service termination.
Page 27: Pc Direct Connection To A Pc Options - Data Transfer Only
2.5 Direct Connection to PC Options - Data Transfer ONLY 2.5.1 RS-232 Direct Connection to PC - Data Transfer ONLY Requires DoorKing RS-232 9-pin cable P/N 1818-040 and RS-232 to RS-232 Terminal Description USB Adapter P/N 1815-037 to connect to a PC.
Page 28: Section 3 - Programming
DKS servers. If any of these advanced features are used, the system MUST be programmed with a PC using the DoorKing Remote Account Manager for Windows software, VERSION 6.4.b or higher. Refer to the software help screen for more information on these advanced features.
Page 29: Setup Telephone Entry System For Pc Programming
3.2 Set-up Telephone Entry System for PC Programming Prior to using a PC to program this PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows software, the programming steps in section 3.2.1 through 3.2.12 factory settings MUST be reviewed or re-programmed if necessary (most factory settings are typically desired).
Page 30 3.2.3 Call-up Operation when Interfacing with DoorKing 1816 or 1820 Systems This feature is ONLY used when the telephone entry system is interfaced with a DoorKing 1816 or 1820 Telephone Intercom system under certain special applications. This CALL-UP feature provides special programming that will allow the system to call the phone number of a CO (Central Office) line connected to these systems.
Page 31 The following programming sequence is necessary ONLY when using DoorKing DKS Data over IP. After installing the Remote Account Manager Software, Version 6.4.b, there is an option to use the DoorKing DKS Data over IP on the System Information screen.
Page 32 Remote Account Manager Software. If any of these advanced features are being used, DO NOT proceed with any other programming steps in this manual. PC’s only, NOT for use with MACs Download REMOTE ACCOUNT MANAGER Software FREE at: http://www.doorking.com/telephone/software 1834-066 Issued 3-19 Version J...
Page 33 * 04 Single system DKS Data over IP Phone Number or System ID Number 3.2.10 * 59 Issued by DoorKing Re-Program Memory Size, WITHOUT Cards and Anti-Pass Back 3.2.11 * 95 8-3000 Memory (Only needed when New 1834 system is used with OLDER 1834 systems)
Page 34: General Programming Using The System Keypad
3.3 General Programming Using the System Keypad Proceed with the programming steps on the following pages ONLY IF PC programming WILL NOT be used. The system keypad may be used to program some features on the telephone entry system but can be a little tedious to use.
Page 35: Tone Open Numbers
3.3.3 Tone Open Numbers These steps will program the tone open numbers for Relays 1 and 2. You will need to enter a four-digit number (see chart below) to set the relay functions. If a function is not desired, enter # in place of a number. Factory setting is: Relay 0 = ####, Relay 1 = 9876, Relay 2 = 5432.
Page 36: Touch-Tone / Rotary-Dial
3.3.5 Touch-Tone / Rotary-Dial This programming sequence will set the telephone entry system to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone. 1. Press and enter your four-digit MASTER CODE (beep).
Page 37: Section 3.4 Programming Letters, Numbers And Messages
3.4 Programming Letters, Numbers and Messages Press... The keypad on this telephone entry system has all the letters of the alphabet, the numbers 0 through 9, and a space key printed on it. This allows the keypad to be used to program all names and numbers into the systems electronic directory.
Page 38: Programming The User Message
3.4.2 Programming the User Message The user message, followed by the instruction message, scrolls across the screen from right to left when the system is not in use. Both the user and instruction message can be programmed to display your own message. The user message can be a maximum of 48 characters (spaces count as a character) and is entered into the system memory in three blocks.
Page 39: Programming The Instruction Message
3.4.3 Programming the Instruction Message The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.4.2. The instruction message can be a maximum of 52 characters (spaces count as a character) and is entered into the system memory in three blocks.
Page 40 3.5 Programming Phone Numbers and Names Before beginning manual programming of phone numbers and names from the system keypad, it is strongly recommended that the resident log sheets in the back of this manual be competed in their entirety. This will make programming easier and can be used as a reference when entering phone numbers, names, entry codes and device numbers.
Page 41: Programming The Directory Code Length
3.5.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. When 10 to 99 resident names or telephone numbers are going to be programmed, the directory code must be at least two-digits, but can be 3 or 4 digits.
Page 42: Programming Area Codes
3.5.3 Programming Area Codes Program area codes when 10-digit or long distance calling is required. “Up to 10” OR “up to 255” area codes can be programmed depending on how the system was programmed in section 3.2.2. • Area code pointers set for “up to 10” area codes are referenced 0 – 9 in step 2 (for a total of 10). •...
Page 43: Programming Names
3.5.5 Programming Names In this section, names will be programmed into the system. Names are referenced to a phone number by entering the directory code that the person’s phone number has been programmed to. 1. Press and enter your four-digit MASTER CODE (beep).
Page 44: Delete Area Codes
3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. Refer to section 3.2.2. for programming on step 2 or 2A. 1. Press and enter your four-digit MASTER CODE (beep). “Up to 10” programmed, LCD display will read: 0 – 9 AAC POINTER “Up to 255”...
Page 45: Section 3.7 Programming Four-Digit Entry Codes
3.7 Programming Four-Digit Entry Codes Four-digit entry codes are entered ONLY on the Telephone Entry System Keypad preceded by “ # ” to allow the resident access. Each entry code that you enter must be assigned to a directory code that you select (that was programmed in section 3.5.2). Only ONE entry code can be programmed for each directory code.
Page 46: Section 4 - Adjustments
SECTION 4 - ADJUSTMENTS LCD Display DOORKING 1896-019 RS 232 RS-232 Terminal (see sections 2.4 & 2.5) BACKLITE Backlite Cutoff LCD Interface Board CUTTOFF 3 2 1 (see section 4.3 Do not adjust) 8 LINE DISPLAY SINGLE Contrast LINE DISPLAY (see section 4.2)
Page 47: Lcd Display Contrast
4.1 Speaker Volume, Microphone and Feedback Speaker volume, microphone volume and feedback all interact with each other to affect the audio performance of the system. 1. Locate the speaker volume, microphone volume and feedback adjustments on circuit board (see previous page). 2.
Page 48: Master Code Switch
4.4 Master Code Switch The master code switch MUST be kept in the OFF position for normal operation. Turn the master code switch ON only when programming the system’s master code. See section 3.2.1 to program the system’s master code. If the master code switch is turned ON and a new master code is NOT entered, the system will sound a long tone after approximately 30 seconds.
Page 49: Section 5 - System Operating Instructions
SECTION 5 - SYSTEM OPERATING INSTRUCTIONS r o l l i n g I n s t r u c t i o 5.1 Guest Instructions e s s a g e The 1834 has a scrolling LCD display Instruction Message that shows how to operate the system (locating and calling the resident that they wish to visit).
Page 50: Resident Instructions
5.2 Resident Instructions Resident control of the door or gate that the telephone entry system controls is limited to opening the door or gate in response to a call from a guest, or they may open the door or gate by using their assigned four-digit entry code. A resident instruction sheet is included in the back of this manual and may be copied and passed out to your residents.
Page 51: System Administrator
5.3 System Administrator The administrator can perform the following operations from a remote location using a touch tone telephone. You must know the phone number of the system and the system master code. The system MUST be setup to accept incoming calls, see sections 3.1 and 4.5.
Page 52: Miscellaneous Operating Instructions
5.4 Miscellaneous Operating Instructions 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cannot be changed. These directory codes should be reserved for use with management or emergency phone numbers that typically require longer talk times.
Page 53 1. Have a good VOM meter handy to check voltages and continuity. 2. Have a telephone test set (DoorKing P/N 1800-050 or equivalent) to check the telephone line. Noise on the phone line will cause problems with the entry system.
Page 54 Symptom Possible Solution(s) • Disconnect the phone line from the system and check it with a handset. If line is noisy, problem is with the phone line and not the entry system. • Check for any shorts to ground behind the circuit board. •...
Page 55: Automatic Hang-Up Options
6.1.1 RS-232 Test This test procedure will check the RS-232 hardware to determine a PASS or FAIL mode. You will need two short pieces of wire to perform this test (jumpers). Connect the jumper wires as shown to the RS-232 terminal. 1&2 RS-232 Terminal RS-232...
Page 56: Display Dks Data Over Ip Phone Number Or System Id Number
6.1.7 Display DKS Data over IP Phone Number or System ID Number This will allow you to see the DKS Data over IP issued 10-digit phone number or system ID number that has been programmed into the telephone entry system. 1.
Page 57 Enables the 1830 series system to send and receive data via the Internet or a LAN. P/N 1830-185. 1834 Communication TCP/IP Converter Kit - DoorKing DKS Data over IP Connection Connection Enables the 1830 series system to send and receive data via DKS Data over IP. P/N 1830-186.
Page 58 1834 Wiring Schematic DOORKING 1834-009 DOORKING 1896-019 BACKLITE LCD Display (Single Line Display) CUTOFF 3 2 1 LCD Interface Board 8 LINE DISPLAY SINGLE LINE DISPLAY CONTRAST 3 2 1 FEED BACK 3 2 1 TONE ON TONE ON TONE OFF...
Page 59: Programming Information Tables
SECTION 7 - LOG TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system IS NOT being programmed from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed.
Page 60 7.1.2 255 Area Codes - Page 1 Area Code Pointers - System Set to 255 Area Codes (section 3.5.3) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area Code 1834-066 Issued 3-19 Version J...
Page 61 7.1.2 255 Area Codes - Page 2 Area Code Pointers - System Set to 255 Area Codes (section 3.5.3) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area Code 1834-066 Issued 3-19 Version J...
Page 62 7.2 Resident Information Make additional copies of this table as needed. Name PHONE NUMBER DIRECTORY CODE ENTRY CODE DEVICE CODE 1834-066 Issued 3-19 Version J...
Page 63 Your name (or apartment number) and telephone number have been programmed into the DoorKing telephone entry system under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long. When a guest comes to visit you, they will look up your name in a resident directory (located on the LCD display or on a separate printed directory to provide guests with the resident directory information).
Page 64 Installation/Owner’s Model 1834 90 Series Model 1834 90 Series Model 1834 90 Series Manual Telephone Entry System 1834-066 Issued 3-19 Control a main entry point plus an additional entry point. Use this manual for: Circuit board 1834-009 Revision Z or higher.

This manual is also suitable for:

1834-009

DoorKing 1834 90 Series Installation And Owner's Manual

Table of Contents

Section 1 - Installation

Section 2 - Wiring

Section 3 - Programming

Overview for System Keypad Programming

Section 4 - Adjustments

Section 5 - System Operating Instructions

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