eSystems Wallbox selected by Volvo Cars Operating Instructions Manual
  1. Manuals
  2. Brands
  3. eSystems Manuals
  4. Battery Charger
  5. Wallbox selected by Volvo Cars
  6. Operating instructions manual

eSystems Wallbox selected by Volvo Cars Operating Instructions Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Wallbox selected by Volvo Cars
Operating instructions - English

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Wallbox selected by Volvo Cars and is the answer not in the manual?

Questions and answers

Leena Luoto
February 28, 2025

red light error. How to fix. wallbox with permanenty connets cgarging cable

0
1 comments:
Mr. Anderson
February 28, 2025

A red light error on the eSystems Wallbox indicates a fatal error with the highest repair priority. To fix it:

1. Check the error list in the web app or observe the operating/error condition LED.
2. Identify the specific error code and refer to the troubleshooting section.
3. Take appropriate measures based on the error type.
4. If the issue persists, contact specialist personnel approved by eSystems for further assistance.

This answer is automatically generated

0

Summary of Contents for eSystems Wallbox selected by Volvo Cars

  • Page 1 Wallbox selected by Volvo Cars Operating instructions - English...
  • Page 2 Copyright and trademarks Copyright 2024 eSystems MTG GmbH All rights reserved. Subject to availability and technical modifications. All hardware and software names used are trade names and/or registered tra- demarks of the relevant companies. Issued by: 03/2024 Revision: 3.0...

  • Page 3: Table Of Contents

    Contents 1 Introduction 1.1 Intended use 1.2 Documentation concept and target group 1.3 Copyright 1.4 Legal notices 1.5 Means of representation 2 Safety 2.1 Safety symbols 2.2 Intended use 2.3 Safety information for operation 3 Product overview 3.1 Design 3.2 Functions 3.3 Items supplied 3.4 Access data 3.5 Wallbox web app...
  • Page 4 Contents 6.2.3 WiFi client 6.2.4 LTE 6.3 Authenticating on the Wallbox 7 Operation 7.1 Login/logout 7.2 Information in the overview 7.3 Charging a vehicle 7.3.1 Starting charging 7.3.2 Charging with RFID chip 7.3.3 Pausing charging 7.3.4 Finishing charging 7.3.5 Configuring the PLC connection to the vehicle 7.3.6 Charging information and settings 7.4 1-/3-phase switching 7.5 Enabling / disabling Free-Charging (charging without authentication)
  • Page 5 Contents 7.9.9 Showing the energy meter status 7.10 Restarting the wallbox 7.11 Resetting to factory defaults(Factory-Reset) 7.12 Updating the software 7.12.1 Software update information 7.12.2 Manually updating the software 7.12.3 Performing an automatic software update 7.12.4 Performing a local software update 8 Service and cleaning 8.1 Performing recurring checks 8.2 Wallbox Cleaning...

  • Page 6: Introduction

    1  Introduction Introduction Intended use The Wallbox selected by Volvo Cars is a Wallbox with network capability. It is used for charging electric vehicles that comply with the generally applicable standards and directives for electric vehicles. It is suitable for stationary use indoors and outdoors and in private and semi-...

  • Page 7: Copyright

    The documentation must be securely stored and handed over to the new owner in the event of sale. Copyright © 2024 – These operating instructions contain material owned by eSystems MTG GmbH. All rights reserved. This document may not be modified, reproduced, processed or transmitted in any form or by any means, in whole or in part, without the prior written per- mission of eSystems MTG GmbH.

  • Page 8: Means Of Representation

    1  Introduction Official calibration conformity (only relevant to Germany) The manufacturer’s seal is attached to the meter, which conforms to official calibration requirements, by the manufacturer during production. It ensures that any manipulation to the wiring or the built-in energy meter can be detec- ted.
  • Page 9 1  Introduction Screenshots Some of the screenshots are system-specific and therefore may not match the display in your system in every detail. There may also be system-based dif- ferences in the menus and their commands.

  • Page 10: Safety

    2  Safety Safety Safety symbols In these instructions, warning notices appear before sequences of actions that involve a risk of injury or damage. The measures described to prevent the hazard must be adhered to. Layout of warning notices SIGNAL WORD Cause of the hazard Remedy Action 1...

  • Page 11: Intended Use

    Useful tips and recommendations, as well as information on efficient and fault- free operation. Intended use The Wallbox selected by Volvo Cars is a Wallbox with network capability. It is used for charging electric vehicles that comply with the generally applicable standards and directives for electric vehicles.
  • Page 12 “Setting the charging current”. Note eSystems MTG GmbH only accepts responsibility for the delivery condition of the Wallbox and for work performed by the specialist personnel approved by eSystems. The warranty term set out in the contract is applicable.

  • Page 13: Product Overview

    3  Product overview Product overview Design The Wallbox selected by Volvo Cars has the following design: Abb. 1: Design (versions with permanently connected charging cable) Housing Decorative cover Front panel Energy meter (optional) Charging cable...

  • Page 14: Functions

    For information on whether the 1-/3-phase switching may be used with the vehicle, see the vehicle manufacturer’s documentation or contact the vehicle manufacturer. See Technical data. The AC Wallbox selected by Volvo Cars has network capability and provides the following functions:...
  • Page 15 3  Product overview Function Description Intelligent charging Smart charging using ISO 15118 functions EEBUS Remote control inter- Web app faces Backend server via OCPP 1.6 Backend server via OCPP 2.0.1 (with future soft- ware update) Authentication and aut- Plug & Charge horisation Auto charge Free-Charging...
  • Page 16 3  Product overview Rating plate Abb. 3: Rating plate (example) Manufacturer Model name Part number Serial number Date of manufacture Hardware status Software version Power and nominal current -> Connection type Mains voltage Power, nominal current and mains frequency Residual direct current detecting device (RCD-DD) Foreign body protection (IP protection type) Ambient temperature Disposal information, see also...

  • Page 17: Items Supplied

    3  Product overview Data in accordance with Wallbox certification under German calibration law Nominal current range of the energy meter Data in accordance with EU Directive 2014/35/EU Data in accordance with EU Directive 2014/53/EU Data in accordance with UK Regulation S.I. 2016 No. 1101 Observe operating instructions Surface of the Wallbox can become hot Accuracy class A...

  • Page 18: Access Data

    3  Product overview Component Quantity Heat shrink tubing Strain relief Screw 4x17 (not for version with socket) Screw 5x22 (for version with permanently connected charging cable) Screw 5x22 (for version with socket) Screw 4x13 QR code sticker (for version according to German calibration law) Check items supplied 1.
  • Page 19 3  Product overview Information Meaning Hostname Identification of the Wallbox in the web app, as an alternative to entering an IP address. As delivered, the host name contains a device-spe- cific sequence of numbers. The user can change this in the web app. Password Standard User Password for the standard user role, for use in day-to-day operation Password Service User...

  • Page 20: Wallbox Web App

    3  Product overview Wallbox web app The web app has the following design: Abb. 4: Design of web app 2-level navigation View with information or configuration options Title bar with login information...

  • Page 21: Front Panel

    4  Front panel Front panel Front panel The following illustration provides an overview of the displays and controls on the front panel: Abb. 5: Front panel overview (left: versions with permanently connected charging cable and right: version with socket) Network connection LED Brightness sensor Charge level LED LED with button for operating/error status...

  • Page 22: Displays And Controls

    4  Front panel Displays and controls LEDs The following LEDs are provided on the front panel, see also Front panel. They indicate the following information: Type of infor- Colour Meaning mation Charge level White, continuous No vehicle connected or the vehicle has not yet been detected.
  • Page 23 4  Front panel Type of infor- Colour Meaning mation RFID Default condition: Off White, flashing An RFID chip is required. White, pulsing An RFID chip has been detected and the read/write operation has been initiated. Green (5 seconds) An RFID chip has been successfully detected.
  • Page 24 4  Front panel Button The button on the front panel performs the following functions: Operation Meaning Press button for 8 seconds. Restart Wallbox (power-on-reset) Briefly press button. Exit energy saving mode. RFID sensor The RFID sensor allows the following read and write operations from/to the user’s RFID chips: Registering an RFID chip for charging Authorising charging using a registered RFID chip...

  • Page 25: Assembly And Installation

    5  Assembly and installation Assembly and installation Further information For detailed information about assembly and installation of the Wallbox, refer to the Assembly and installation instructions. Attaching the lock/lead seal 1. Remove the decorative panel: Loosen the screw (4x13) for attaching the decorative panel from below.
  • Page 26 5  Assembly and installation 2. Unhook the housing (1) and at the top release the decorative panel from the clips (2). 3. Remove the lock/lead seal from the clip or attach to the clip.

  • Page 27: Commissioning And Configuration

    6  Commissioning and configuration Commissioning and configuration User roles To make settings when installing the Wallbox and to make system settings on the Wallbox, logging in as a service user is necessary. These settings are indi- cated by “For service user only”. The standard user role is intended for use in day-to-day operation of the Wall- box.

  • Page 28: Configuring Wallbox Network Settings

    6  Commissioning and configuration Note If the web app is not opened, enter the IP address of the Wallbox 10.0.2.1 in the web browser instead of the host name. For a connection via Ether- net, see Ethernet. 8. Select standard user as the user role. Note System settings can only be made as the service user.

  • Page 29: Wifi Hotspot

    6  Commissioning and configuration 7. To configure an IPv6 address, enter the following: IPV6 address, Length of IPV6 prefix, IPV6 gateway 8. If necessary, change the host name of the Wallbox and the pre-assigned DNS server address. 9. To apply the changed settings, select Connect Ethernet. If successful, the message Change applied appears.
  • Page 30 6  Commissioning and configuration 3. Select the Wallbox from the list of available WiFi devices using the WiFi code (SSID) from the access data letter. Establish a connection with the selected Wallbox. If a connection cannot be established, see No connection to web app established via WiFi.

  • Page 31: Wifi Client

    6  Commissioning and configuration 7. Click Save to confirm. 6.2.3 WiFi client For service user only Note The WiFi hotspot can remain active in client mode. Note As a WiFi client, the Wallbox is integrated into the local network. This can then be used to access the Wallbox.

  • Page 32: Lte

    6  Commissioning and configuration Disconnecting the WLAN connection 1. Select the Connections, WLAN option in the navigation. 2. In the WiFi connection screen, select Disconnect for the connected WiFi. 6.2.4 LTE For service user only Note This function is only available for selected Wallbox versions. Prerequisite To connect the Wallbox via LTE, a SIM card for LTE modem use is required.

  • Page 33: Authenticating On The Wallbox

    6  Commissioning and configuration Authenticating on the Wallbox Prerequisites for successful login as standard user The service user has completed the configuration process, see assembly and installation instructions, “Configuring the Wallbox”. 1. Get the password for the Standard user from the access data letter, see Access data.

  • Page 34: Operation

    7  Operation Operation Login/logout Note In everyday operation, use the standard user role wherever possible to prevent system settings from being accidentally changed. Note When accessing the web app, the web browser may display a warning stating that the page poses a security risk or that a secure connection cannot be esta- blished (depending on the browser).

  • Page 35: Information In The Overview

    7  Operation Select Logout. The login screen is displayed. Note If you have not communicated with the Wallbox using the web app or front panel for longer than 20 minutes, you will automatically be logged out. Information in the overview To display the system information, select the Overview option in the navi- gation.

  • Page 36: Charging A Vehicle

    7  Operation A graphical representation of the energy consumption in kWh can be seen for the charging in progress. Network status display for all networks: Ethernet, WiFi, LTE, OCPP, HEMS Possible status: Connected, Not connected, Not set The following actions are available if a vehicle has been detected or charging is in progress: If the connected vehicle is not yet in the approved list, select Add to approved list to add it to the approved list.
  • Page 37 7  Operation Authorisation Description Prerequisites Free-Charging The Wallbox creates The option for charging without a charging approval authentication is enabled for the without any inter- Wallbox. action by the user or the vehicle. RFID The user holds up an The RFID chip has been registered RFID chip to the sen- on the Wallbox.

  • Page 38: Charging With Rfid Chip

    7  Operation Authorisation Description Prerequisites Remote The user can create The user has installed the CPO a charging approval app. using their CPO app. OCPP backend connection is ena- bled for the Wallbox and has been established. Remote authentication option is enabled for the wallbox.

  • Page 39: Pausing Charging

    7  Operation Note If the RFID chip has not been correctly detected, the RFID sensor LED on the front panel lights up red. Hold up the RFID chip to the sensor again. Check that the RFID chip is compatible with the Wallbox and is regis- tered.

  • Page 40: Configuring The Plc Connection To The Vehicle

    7  Operation Only for version with socket: Unlock the socket if necessary, see Con- figuring the socket locking/unlocking. 3. Only for version with socket: Unplug the charging cable from the socket on the Wallbox and store securely. Note The connector may be automatically locked when a vehicle connection is detected, see Configuring the socket locking/unlocking.

  • Page 41: 3-Phase Switching

    7  Operation The current-carrying capacity of the mains connection is configured during installation of the Wallbox using the rotary switch, see assembly and instal- lation instructions, “Setting the charging current”. 1-/3-phase switching Note For information on whether the 1-/3-phase switching may be used with the vehicle, see the vehicle manufacturer’s documentation or contact the vehicle manufacturer.

  • Page 42: Enabling / Disabling Free-Charging (Charging Without Authentication)

    7  Operation Enabling / disabling Free-Charging (charging without authentication) For service user only Free-Charging (charging without authentication) allows charging without local authorisation or authorisation from the backend server. 1. Select the Vehicle management, Approved list option in the navi- gation. The Local approved list screen is opened. 2.

  • Page 43: Changing The Rfid Chip Name In The Approved List

    7  Operation 2. Select Add RFID chip. The Set up RFID chip screen is displayed. 3. Hold up the RFID chip to the RFID sensor on the front panel of the Wallbox and select Read RFID chip. As soon as the RFID chip has been detected, the identification of the RFID chip (UUID) is displayed in the Set up RFID chip screen.

  • Page 44: Removing An Rfid Chip From The Approved List

    7  Operation 7.6.3 Removing an RFID chip from the approved list 1. Select the Vehicle management, Approved list option in the navi- gation. The Local approved list screen is displayed. 2. Select the RFID chip to be removed. 3. Select the menu icon and then select Delete selected entries. The RFID chip is removed from the approved list.

  • Page 45: Managing Smart Charging / Smart Home

    Managing smart charging / smart home 7.8.1 Configuring the Wallbox for a smart home EMS via EEBUS Note The Wallbox selected by Volvo Cars supports home energy management sys- tems (HEMSs) that are EEBUS-compatible. Showing EEBUS-compatible devices / HEMS Select the Connections, EEBUS-HEMS option in the navigation.
  • Page 46 7  Operation Under Paired EEBUS devices: EEBUS devices paired with the Wall- box, if available. Under EEBUS devices found: List of all EEBUS devices found in the network. Under Wallbox EEBUS setting: Name of the EEBUS device found and Name of EEBUS device (SKI) (Subject Key Identifier). Status information: Status of the connection to the HEMS: Connected, Not connec- Connection to device: Connected, Not connected...

  • Page 47: Configuring General Settings

    7  Operation Configuring general settings 7.9.1 Enabling/disabling eco mode Select the Wallbox settings, Save energy option in the navigation. On the Save energy screen, enable (default setting) or disable the Eco mode option. If eco mode is enabled, the Wallbox goes into standby mode if there has been no user interaction via the web browser for 20 minutes, no active errors have occurred in the last 5 minutes and charging has not taken place.

  • Page 48: Setting The Language

    7  Operation 1. Select the Wallbox settings, Password option in the navigation. The Change password screen is displayed. 2. Enter the existing password in the Old password field. 3. Enter the new password in the New password field and confirm by ente- ring it again in the Repeat password field.

  • Page 49: Showing System Settings

    7  Operation 7.9.5 Showing system settings 1. Select the Wallbox settings, System information option in the navi- gation. The following types of system settings are displayed on the System infor- mation screen: Network information Electronic rating plate Licences: Licence information for software components used in the web app.

  • Page 50: Setting Units

    7  Operation 7.9.6 Setting units For service user only 1. Select the Wallbox settings, Units option in the navigation. The Units screen is opened. 2. Select the unit for the following parameters: Distance: Kilometres (default setting), Miles Temperature: °C (default setting), °F 7.9.7 Configuring the socket locking/unlocking For service user only Note...

  • Page 51: Showing The Energy Meter Status

    7  Operation DANGER Risk of death due to electric shock Use of the Wallbox without an active earth monitoring system can cause electric shocks, short circuits, fires, explosions or burns. Only disable the earth monitoring system in non-earthed power networks (IT network).

  • Page 52: Restarting The Wallbox

    7  Operation 7.10 Restarting the wallbox 1. Stop any current charging process. 2. Press and hold down the button on the front panel for at least 8 seconds. After the restart, the LED self-test is performed. The LEDs light up in turn as follows: All LEDs red for one second All LEDs white for one second...

  • Page 53: Updating The Software

    Wallbox if required. You can find further information and contact addresses in the Cyber Security area of the eSystems website. Information in the web app Select the Wallbox settings, Software update option in the navigation.

  • Page 54: Manually Updating The Software

    7  Operation For manual software updates: Select Install update to manually start installation of the software update. The following information is displayed under Last system update: Date of the last software update, including version number Status: Software for update downloaded, Software update in pro- gress, Software update complete, Software update failed Information on whether a new software update is available Version information of the last software update for each of the fol-...

  • Page 55: Performing A Local Software Update

    7  Operation A bar shows the progress of current software updates on the Software update screen in the web app. On the front panel of the Wallbox the operating / error condition LED pulses white, see Displays and controls. A corresponding message is displayed in the Overview in the web app. Restrictions on control of automatic software updates If there is active OCPP communication, the software update is performed exclusively via the backend server.

  • Page 56: Service And Cleaning

    8  Service and cleaning Service and cleaning Performing recurring checks WARNING Risk of injury due to inadequately qualified personnel. This can cause serious injuries and damage to equipment. Only trained and appropriately qualified personnel are to work on the Wall- box.
  • Page 57 8  Service and cleaning Component Type of check Interval To be per- formed by Wallbox Repeat measurements Annually Qualified elec- and checks in accor- trical engineer dance with the local regulations, (e.g. DIN VDE 0105-100 in Ger- many) Energy meter Check as required by Every 8 years (only for version...

  • Page 58: Wallbox Cleaning

    8  Service and cleaning Wallbox Cleaning DANGER Risk of death due to electric shock or fire Water in the Wallbox can lead to life-threatening injuries due to electric shock and fire. Never immerse the Wallbox or type 2 vehicle coupling in water. Do not direct any water jets, e.g.

  • Page 59: Troubleshooting

    9  Troubleshooting Troubleshooting Performing a self-test The Wallbox performs an automatic self-test of its components each time it is started. In addition, the internal residual direct current detecting device (RDC- DD) is tested before every charging cycle. If an error has been detected in the self-test, it is entered in the error list, see Error categories.

  • Page 60: Fixing Errors

    9  Troubleshooting Error list To display the error list, select Wallbox settings, Error list in the web app navigation. The error list provides the following information for each error: Cause of error Corrective actions Additional information: such as status, category, time (date and time) at which the error occurred.

  • Page 61: Error Codes

    9  Troubleshooting For detailed information about the selected error, see Error codes. 3. Read the detailed description carefully and then analyse and fix the error by following the instructions in the error list. Note on fatal errors To fix errors in this category, the Wallbox generally has to be restarted. If the errors can be fixed while operation is in progress, these errors are still displayed as Active after the cause has been fixed until the next time the Wallbox is restarted.
  • Page 62 9  Troubleshooting Error Category Type of error Measures to fix error code 0x100002 Fatal Internal com- Press the button on the front panel munication for at least 8 seconds to restart the error between Wallbox. If the error is still dis- power con- played after repeated restarts, con- troller and...
  • Page 63 9  Troubleshooting Error Category Type of error Measures to fix error code 0x100023 Fatal Internal com- Press the button on the front panel munication for at least 8 seconds to restart the error on the Wallbox. If the error is still dis- comm board played after repeated restarts, con- tact Support.
  • Page 64 9  Troubleshooting Error Category Type of error Measures to fix error code 0x100101 Fatal Fault current During charging, fault currents can (DC) detected occur. The Wallbox detects these and then switches off as a pre- caution. This can be caused by unwanted side-effects of the dome- stic installation.
  • Page 65 9  Troubleshooting Error Category Type of error Measures to fix error code 0x100106 Fatal Implausible Press the button on the front panel load relay 1 sta- for at least 8 seconds to restart the Wallbox. If the error is still dis- played after repeated restarts, con- tact Support.
  • Page 66 9  Troubleshooting Error Category Type of error Measures to fix error code 0x200201 Critical Vehicle reques- The electric vehicle is requesting ting ventilation. ventilation. As this is not supported by the Wallbox, the Wallbox cannot be used for charging this vehicle. 0x300000 Non-critical WiFi module Press the button on the front panel...
  • Page 67 9  Troubleshooting Error Category Type of error Measures to fix error code 0x300006 Fatal Invalid com- Use the software update function to bination of hard- install a compatible software ware version package on the Wallbox, see Manu- and software ally updating the software.
  • Page 68 9  Troubleshooting Error Category Type of error Measures to fix error code 0x300201 Non-critical LTE connection Check, using a smartphone for or authorisation example, whether the LTE reception error in the area around the Wallbox is guaranteed to have sufficient signal strength for your provider.
  • Page 69 9  Troubleshooting Error Category Type of error Measures to fix error code 0x300400 Fatal Malfunction in Check whether the official cali- energy meter bration interval for the energy meter has elapsed and contact your CPO for assistance. If the official cali- bration interval has not yet elapsed, press the button on the front panel for at least 8 seconds to restart the...
  • Page 70 9  Troubleshooting Error Category Type of error Measures to fix error code 0x40100E Non-critical Vehicle error The Wallbox recognised an (Matching ISO 15118-capable vehicle and esta- error) blished a connection, but was una- ble to start the protocol. Check the configuration on the vehicle – this error mainly occurs if the vehicle is set to charge with direct current (DC).
  • Page 71 9  Troubleshooting Error Category Type of error Measures to fix error code 0x401012 Non-critical Vehicle error The Wallbox recognised an (Invalid service ISO 15118-capable vehicle and esta- blished a connection, but detected an incompatibility with the protocol used. Check the configuration on the vehicle.
  • Page 72 9  Troubleshooting Error Category Type of error Measures to fix error code 0x401015 Non-critical Plug & Charge The Wallbox recognised a PnC-capa- (PnC): ble vehicle and established a connec- Certificate expi- tion, but detected an invalid certificate. Install a valid certificate either locally or after contacting the CPO.
  • Page 73 9  Troubleshooting Error Category Type of error Measures to fix error code 0x401019 Non-critical Plug & Charge The Wallbox recognised a PnC-capa- (PnC): Cer- ble vehicle and established a connec- tificate invalid tion, but detected an invalid certificate. Install a valid certificate either locally or after contacting the CPO.
  • Page 74 9  Troubleshooting Error Category Type of error Measures to fix error code 0x40101D Non-critical Vehicle error The Wallbox recognised an (Charging pro- ISO 15118-capable vehicle and esta- file invalid) blished a connection, but detected an incompatibility with the protocol used. Check the configuration on the vehicle.
  • Page 75 9  Troubleshooting Error Category Type of error Measures to fix error code 0x401026 Non-critical Vehicle error An existing connection to the (Connection to vehicle via HLC has timed out, and the vehicle via the Wallbox has switched to char- HLC cancelled) ging without advanced com- munication.
  • Page 76 9  Troubleshooting Error Category Type of error Measures to fix error code 0x401100 Fatal Error in the An unexpected error has occurred phase switching during phase switching from 3- sequence. phase to 1-phase operation or vice versa. Press the button on the front panel for at least 8 seconds to rest- art the Wallbox.
  • Page 77 9  Troubleshooting Error Category Type of error Measures to fix error code 0x402006 Non-critical Unknown data If necessary, notify the CPO. Active from OCPP ser- charging is continued. 0x500000 Non-critical Light sensor fai- Press the button on the front panel for at least 8 seconds to restart the Wallbox.
  • Page 78 9  Troubleshooting Error Category Type of error Measures to fix error code 0xD1210A Critical Internal com- Press the button on the front panel munication for at least 8 seconds to restart the error on the Wallbox. If the error is still dis- comm con- played after repeated restarts, con- troller...
  • Page 79 9  Troubleshooting Error Category Type of error Measures to fix error code 0xE10212 Critical Overvoltage on Have the installation checked by a phase L2 qualified electrical engineer. In par- ticular, the mains connection has to be checked and if necessary repai- red (high voltage resistance mea- surement, visual inspection for kinks, crushing, etc.).
  • Page 80 9  Troubleshooting Error Category Type of error Measures to fix error code 0xE10231 Critical Input current Have the installation checked by a on phase L1 too qualified electrical engineer. In par- high ticular, the mains connection has to be checked and if necessary repai- red (high voltage resistance mea- surement, visual inspection for kinks, crushing, etc.).
  • Page 81 9  Troubleshooting Error Category Type of error Measures to fix error code 0xE10300 Critical Mains fre- If there is a mains fault at the dome- quency outside stic connection, the Wallbox cannot the permitted be operated until the fault has been range fixed.
  • Page 82 9  Troubleshooting Error Category Type of error Measures to fix error code 0xFF0102 Non-critical Charging cur- Allow for a longer charging time. For rent reduction indoor installation, check the air con- due to high tem- ditioning system / room cooling set- perature tings.
  • Page 83 9  Troubleshooting Error Category Type of error Measures to fix error code 0xFF0204 Critical No charging pos- Wait until the Wallbox has cooled sible due to cri- back down to the permitted ope- tical rating temperature. For indoor temperature installation, check the air con- (sensor on ditioning system / room cooling set- relay)
  • Page 84 9  Troubleshooting Error Category Type of error Measures to fix error code 0xFF0401 Critical No charging pos- Wait until the Wallbox has heated sible due to low back up to an appropriate operating temperature temperature. For indoor instal- (sensor in out- lation, check the air conditioning put path or at system / heating settings.
  • Page 85 9  Troubleshooting Error Category Type of error Measures to fix error code 0xFF0502 Non-critical Charging cur- Allow for a longer charging time. For rent reduction indoor installation, check the air con- due to high tem- ditioning system / room cooling set- perature tings.

  • Page 86: Initiating Emergency Measures

    9  Troubleshooting Initiating emergency measures DANGER Risk of death due to electric shock Contact with live parts results in a direct risk of death due to electric shock. In case of emergency or when fixing errors or carrying out electrical work on the Wallbox, comply with the following Safety rules: Disconnect.

  • Page 87: Shutdown And Uninstalling

    10  Shutdown and uninstalling 10 Shutdown and uninstalling Further information For detailed information about shutting down and uninstalling the Wallbox, refer to the Shutdown and uninstalling instructions. ATTENTION Sensitive data on the Wallbox You can use the web app to enter custom texts and load images to the Wallbox. Always reset the Wallbox to the factory defaults before resale or shipping for repair.

  • Page 88: Storage

    11  Storage 11 Storage Clean the Wallbox before storage, see Wallbox Cleaning. Store the Wallbox in the original packaging or other suitable packaging in a clean and dry location. Observe the permissible storage temperature. For detailed information about the permissible storage temperature and other environmental specifications, see Technical data.

  • Page 89: Disposal

    12  Disposal 12 Disposal The Wallbox is subject to the EU Directive 2012/19/EU on waste electrical and electronic equipment. Disposal of the wallbox Prerequisite Before disposal, a qualified electrical engineer must disconnect the Wall- box from the power supply and shut it down in accordance with the regulations, see assembly and installation instructions, “Shutdown and uninstalling”.

  • Page 90: Technical Data

    13  Technical data 13 Technical data Electrical data Wallbox version GHO22E202A GHO22E213A GHO22E223A Power [kW] Mains voltage [V] 220 – 240 / 380 – 415 230 / 400 Mains frequency [Hz] 50 / 60 Rated current [A] Charging capacity Mode 3 [kW] Charging current, 3 x 32 Mode 3 [A]...
  • Page 91 13  Technical data Wallbox version GHO22E202A GHO22E213A GHO22E223A Protection class EMC classification Energy consumption - with eco mode - without eco < 7 (vehicle not < 8 (vehicle not connected) mode connected) Mechanical data Wallbox version GHO22E202A GHO22E213A GHO22E223A Dimensions (H x W x D) 384 x 384 x 181 384 x 384 x 202 [mm]...
  • Page 92 13  Technical data Ambient and storage conditions Wallbox version GHO22E202A GHO22E213A GHO22E223A Protection rating IP55 Shock resistance IK10 Degree of con- tamination Positioning Open air Stationary / mobile Stationary Use (in accordance AEVCS with DIN EN 61439-7) Exterior design Wall mounting Ambient temperature -30 to +45 -25 to +45...
  • Page 93 13  Technical data EU conformity eSystems MTG GmbH hereby declares that the following radio equipment types: GHO22E202x*, GHO22E213x*, GHO22E223* comply with Directive 2014/53/EU. *x may represent any letter. For the full text of the EU Declaration of Conformity, see https://public.evse-manuals.com/volvo/index.html...

  • Page 94: Technical Glossary

    14  Technical glossary 14 Technical glossary Alternating Current Charge Point Operator Company that operates, manages and sets up a network of charging stations Direct Current EEBUS Communication interface for energy management in the IoT (Internet of Things) EMSP Electromobility service provider HEMS Home Energy Management System High-level communication...
  • Page 95 14  Technical glossary IMSI International Mobile Subscriber Identity. Identifies the wallbox as a subscriber in the LTE network. Internet Protocol ISO 15118 Charging with advanced communication Long Term Evolution. 4th generation mobile wireless standard MODBUS/RTU MODBUS/Remote Terminal Unit Communication between energy meter and wallbox connected via RS485 OCPP Open Charge Point Protocol...
  • Page 96 14  Technical glossary SELV Safety Extra Low Voltage State of Charge. Charge level of the battery Transmission Control Protocol WLAN Wireless Local Area Network. Local wireless network...

  • Page 97: Index

    15  Index WiFi hotspot 29 15 Index Connecting the wallbox Ethernet 28 Connection 91 Controls 21 1-/3-phase switching 41 Copyright 7 Access data 18 Decorative panel Ambient conditions 92 Removing 25 Approved list Design 13 Add RFID chip 42 Web app 20 Edit RFID chip data 43 Displays 21 Remove RFID chip 44...
  • Page 98 15  Index EU conformity 93 Lock Attaching 25 Removing 26 Factory defaults Login Reset 52 Wallbox 33 Factory reset Web app 34 Reset 52 Logout Finish Web app 34 Charging 39 Free-Charging (charging without Connecting 32 authentication) Enable 42 Front panel 21 Manufacturer’s seal 8 Button 24 Maximum current...
  • Page 99 15  Index Product overview 13 Manual update 54 Software updates Information 53 QR code sticker 8 Standards 92 Start Charging 36 Rating plate 16 Storage 88 Recurring checks 56 Documentation 7 Reset Storage conditions 92 Factory defaults 52 System settings To factory defaults 52 Show 49 Restart...
  • Page 100 15  Index WiFi client Connecting 31 WiFi connection Disconnecting 32 WiFi hotspot Connecting 29...
  • Page 101 Product Security Incident Response Team psirt@esystems-mtg.de eSystems MTG GmbH Bahnhofstr. 100 73240 Wendlingen, Germany Germany www.esystems.de...

Table of Contents

Save PDF