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Picture for illustration purposes only, Overseas model shown
Instructions for Use
Z500/Z300M Mini
Part# OM10007

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Summary of Contents for Sunrise Medical zippie Z500 Mini

  • Page 1 Picture for illustration purposes only, Overseas model shown Instructions for Use Z500/Z300M Mini Part# OM10007...
  • Page 2 Wheelchair Components We at SUNRISE MEDICAL have been awarded the ISO-9001 certificate, which affirms the quality of our products at every stage, from R & D to production. This products meet the requirements in accordance with EC guidelines. Options or accessories shown are available at extra cost.
  • Page 3 When an Attendant Control Module is fitted, the Power Sunrise Medical is ISO 9001 2008 certified, which Wheelchair may be operated by an assistant on behalf of ensures quality at all stages of the development and the user.
  • Page 4: Table Of Contents

    6.7 Standard Seat height adjustment 13.12 Controller access 6.8 Standard Seat Depth Adjustment 13.13 Storage 6.9 Backrest Angle Adjustment 13.14 Authorised Sunrise Medical service agents 6.10 Back Height Adjustment 13.15 Recommended maintenance routines 6.11 Manual adjustable backrest (Standard seat) 13.16 Performance checks 6.12 Manual setting of the seat angle.
  • Page 5 Z500/Z300M Mini Armrest Cushion Legrest Controller Footplate Drive wheel Front castor Backrest Side Guard Rear castors Batteries Z500/Z300M Mini Rev.B...
  • Page 6: Your Wheelchair

    1.0 Your Wheelchair 2.0 How to use this manual 2.1 Introduction We at Sunrise Medical want you to get the best out of Please keep a note of your local service agent’s address your wheelchair . This Owner’s Manual will familiarise and telephone number in the space below.
  • Page 7: Label Explantation / Word Definitions

    6. This guarantee is subject to the law of the country in which the product was purchased from Sunrise Medical* * Means the Sunrise Medical facility from which the product was purchased. Additional Notes For Australia Only: For goods provided by Sunrise medical Pty Ltd in...
  • Page 8: Label Explanations

    WARNING – Do not drive your wheelchair on a slope with the backrest reclined and/or the seat lifted 140 Kg WARNING – Danger of finger entrapment WARNING – Maximum user weight is 140 kg. Sunrise Medical Ltd. 2018-02-09 Thorns Road DY5 2LD Brierley Hill POWER WHEELCHAIR...
  • Page 9 Labels and their descriptions Battery Label – Warning Instructions and Circuit Diagram Back Rest Recline Seat Lift The power Tilt and power Lift/Tilt modules are factory fitted for optimum stability and for conformance to strict standard Seat Tilt in Space requirements.
  • Page 10: General Safety Warning And User Tips

    . • Be aware that the wheelchair may come to a sudden stop during operation. Sunrise Medical recommend Please remember that you have no braking facility that a lap strap be worn at all times. when the Brake release, (freewheel), levers are moved •...
  • Page 11: Emc - Radio Transmitting Devices

    Battery: 24V (2x12V) 41Ah (20hr) Maintenance free abrupt. Dimensions: L196 x W130 x H163mm • Sunrise Medical recommend the use of a lap strap at Connector: 3 pins “Neutrik” type all times. 4.10 Tyres 4.8 Sharp turns Your wheelchair tyres can wear depending on use. Check them regularly in accordance with the service instructions in this manual, especially the pressure of the tyres.
  • Page 12: Weight Limit

    4.11 Weight limit 4.14 Wheelchair range The range of your wheelchair can be affected by many DANGER! factors such as user weight, terrain, ambient temperature, use of powered op tions and battery condition. • The user plus items carried should never exceed a total weight of 140 Kg.
  • Page 13: Adverse Conditions

    • Sunrise Medical recommend that you consult your in the grip and traction of your wheelchair . health care professional for assistance in developing...
  • Page 14: Use On A Slope

    4.21 Use on a slope 4.21.1 Gradients: ascents Your wheelchair has been designed and tested to allow its use on slopes or gradients of up to 8° (14%). However, you WARNING! have the option of adjusting your seating position with a tilt or recline back rest or a combination of these options, •...
  • Page 15: Creep Mode

    Furthermore different body proportions of a wheelchair 4.23 Creep mode user affect stability for example: WARNING! • Lower limb wasting or amputation, Obesity • Increased upper torso mass, Upper torso height Please ensure your backrest recline angle relative to floor level, which is a combination of the back recline itself and WARNING! the tilt angle, does not exceed 12°...
  • Page 16: Rear View Mirror

    4.26 Rear view mirror 4.29.1 Seat stay A seat stay is provided on your powered wheelchair to provide access for service and maintenance. (see section WARNING! 10 for additional information) To avoid injury to people around you please be aware that the mirror protrudes outside the space envelope of WARNING! the wheelchair and could cause injury to someone when...
  • Page 17: Lap Belt (Standard Seat)

    This wheelchair is designed to be repaired and assembled and when correctly adjusted should not allow the user by a Sunrise Medical authorised dealer and not the end to slip down in the seat. user. The end user has to disassemble and assemble the wheelchair only for transportation (see section 5.2).
  • Page 18 Fig. 4.16 DANGER • Always make sure that the lap strap is correctly secured and adjusted prior to use. • Too loose a strap could cause the user to slip down and cause serious injury. • Check lap strap and securing components at regular intervals for any signs of fray or damage.
  • Page 19: Vr2 Controller (Fig. 4.21)

    4.32 VR2 Controller (Fig. 4.21) 5.0 Preparing your wheelchair for use 5.1 Handling the wheelchair Battery Level Indicator NOTE: To dismantle the wheelchair for transport or On/Off Button storage no tools are required. List of components when dismantled (components Speed Horn below are related to the maximum detachable parts and Indicator...
  • Page 20: Re-Assembling

    Fig. 5.6 Fig. 5.7 WARNINGS! • Make sure, when the wheelchair is stored or left in the car or anywhere else, the controller is switched off and the freewheel mechanisms are engaged, (in Drive). • If there is a need to lift the drive unit, use the rear castor arm and the drive wheel.
  • Page 21: Drive Wheel Suspension Q500M Mini

    Please ensure the controller is switched off before you 5.5 Drive wheel suspension Z500/Z300M Mini engage the release levers – Failure to do so will increase The Z500/Z300M Mini has an effective and adjustable the force needed to push the wheelchair. drive wheel suspension system as a standard feature.
  • Page 22: Control Joystick Unit Position

    5.6 Control joystick unit position Fig.5.15 WARNING! • Make sure that the control system is mounted securely and that the joystick position is correct. • The hand or limb you use to operate the joystick should be supported, for example by the arm pad. •...
  • Page 23: Armrests

    5.8 Armrests 5.8.1 Armrests Flip Up, Standard Armrest. The armrests on both sides of the wheelchair can be flipped up to allow side transfer, (Fig. 5.18). • For side transfer flip the armrest all the way up until it goes into its mechanical stop. This frees your space for Fig.
  • Page 24 5.8.3. Standard and Recline Armrest Coarse Fig. 5.24 Adjustment. To achieve more than 25 mm Height Adjustment: 1. Use a 6.0 mm Allen key, (hexagon wrench), to loosen the rotation bolts on both armrests (B), (Fig.5.23). 2. Remove both armrest assemblies, (Fig.5.24). 3.
  • Page 25 POSITION B POSITION A POSITION C STANDARD CONFIGURATION CHART BACKREST ANGLE ARMREST HEIGHT SETTING RING POSITION (Degrees) (mm) 305 - 254 252 - 229 305 - 254 252 - 229 305 - 267 279 - 229 305 - 229 305 - 229 248 - 229 305 - 254 260 - 229...
  • Page 26 5.8.4 Standard Arm pad Position Adjustment To Adjust the Arm Pad Depth: 1. Using a 5.0 mm Allen Key, (Hexagon Wrench), loosen the two arm pad adjustment screws (A). 2. Slide the arm pad forward or backward as required. 3. Retighten both adjustment screws (A). Use 10 N/m or 88.5 in/lb of torque, (Fig.5.30, 5.31).
  • Page 27: Leg Rests

    5.8.5 Arm Rest Replacement 5.9 Leg Rests Please refer to your appropriate armrest type. WARNING! To Remove The Standard Armrest: • Be aware of your environment to make sure you do not injure your legs when Leg Rests are extended. •...
  • Page 28 5.9.3 Leg rest removal Fig. 5.33 Fig. 5.34 To swing away the leg rest: • Depress the retaining catch and swing the leg rest out, (Fig.5.39). • Lift the leg rest up and off if removal is required, (Fig.5.40). To refit: •...
  • Page 29 5.9.4 Standard Seat Hanger depth adjustment • Remove both sets of 5mm hanger depth adjustment bolts, (Fig.5.45). • Slide both hanger receivers to the desired location, (Fig.5.46, inset B). • Replace both sets of depth adjustment bolts, (Fig.5.47). • Use 20 N/m or 177 in/lb of torque. Fig.
  • Page 30 To elevate: down in length to allow the foot plate position to be Pull the leg rest upwards and stop at the desired height. raised. Contact your approved Sunrise Medical dealer. The leg rest will automatically lock in the chosen position.
  • Page 31 5.9.8 Powered elevating leg rest, (ELR, Fig.5.51) or Fig.5.51 Fig.5.52 articulating leg rest, (ALR, Fig.5.52). NOTE: Both left and right leg rests can also be operated simultaneously. To operate a powered ELR, or ALR leg rest: VR2 Control: The actuator buttons can operate any factory approved actuator.
  • Page 32: Seating

    Velcro® strips in a similar position to ensure the cushion does not slip off the seat. Fig. 6.1 Fig. 6.2 NOTE: The seat cushions, supplied by Sunrise Medical all have removable covers. 6.3 Removable seat covers The seat covers are all fully removable using zips or...
  • Page 33: Standard Seat Height Adjustment

    1. Remove the 5mm depth adjustment bolts from both WARNING! sides of the seat, (Fig.6.8). • Sunrise Medical strongly recommend that you contact your Sunrise Medical dealer to carry out this task. • Make sure the top frame does not trap your fingers. Fig. 6.8 Get someone to hold the seat steady during adjustment.
  • Page 34: Backrest Angle Adjustment

    Fig. 6.12 6.9 Backrest Angle Adjustment 1. Remove the 5mm backrest bracket index bolts (A) on both sides of the backrest. Loosen the 5mm backrest bracket pivot bolts (B) on both sides of the backrest. NOTE: The index bolt (A) may be in a different starting position than shown below in Fig.6.11.
  • Page 35: Back Height Adjustment

    6.10 Back Height Adjustment 4. Remove the 4mm towel bar bolts and the towel bar, (Fig.6.17). 1. Begin by removing the upholstery cover, (Fig.6.14). Fig. 6.17 Fig. 6.14 2. Loosen the upholstery straps. It is not necessary to remove NOTE: This step is not necessary in every case. If the the upholstery, (Fig.6.15).
  • Page 36 7. Replace the backpost adjustment screws. Use 10 N/m or 10. Retighten the upholstery straps, (Fig.6.23). 88.5 in/lb of torque, (Fig.6.20). Fig. 6.23 Fig. 6.20 11. Reattach the upholstery cover, (Fig.6.24). 8. If removed in Number 4, replace the towel bar and the towel bar bolts.
  • Page 37: Manual Adjustable Backrest (Standard Seat)

    6.11 Manual adjustable backrest (Standard seat) 6.12 Manual setting of the seat angle. For depth adjustment see section 6.8. To set the seat angle, release the bolt fixing the “Banana” To recline the backrest angle: bracket between the seat interface module and the seat •...
  • Page 38: Jay Backrests

    6.13 JAY backrests Fig. 6.27 The standard backrest assembly will allow the fitting of a JAY backrest, which is available as an optional extra. 6.14 Headrest To fit the Standard headrest, fit the location bracket to the push handles, using the screws and nuts supplied, ensuring that they are fully tightened.
  • Page 39: Powered Seating

    6.15 Powered Seating To operate the Backrest Actuators: • Push the mode button to select actuator mode Powered adjustable backrest. • Operate the joystick left or right to select the actuator Powered seat Lift. required (actuator 1 or actuator 2). Selection is Powered Seat Tilt indicated via the lighting of the orange LED adjacent to the desired actuator number.
  • Page 40 6.15.2 Powered seat lift 6.15.3 Powered seat tilt The seat can lift up to 300 mm by operating it through The seat can be tilted by operating your control system. your control system. VR2 Control: To operate the powered tilt please follow the instructions WARNING! listed in section 6.11.2, but select the actuator button associated with the Tilt function.
  • Page 41: Control System

    7.0 Control System 7.1 VR2 control system information 7.0 R-net control system information On/off button: The on/off button applies power to the control system electronics, which in turn supply power to the wheelchairs An alternative control system called R-net is available as motors.
  • Page 42 The horn button: Operating the control joystick: The horn will sound while this button is depressed. When engaging the main On/Off button, allow a few seconds prior to moving the joystick. This allows the Speed / Profile decrease button: system to self check. If you move the joystick too soon, This button decreases the maximum speed setting or, the battery level indicator display will not illuminate until if the control system is programmed for drive profile...
  • Page 43: Vr2-L, (Lights)

    The programming socket will enable an approved Depress the indicator button to turn off the indicator and Sunrise Medical authorised dealer to re-programme your the associated LED wheelchair and also gain useful information when tracing any faults. When the wheelchair leaves the factory, the CAUTION! parameters of the controller are set to default.
  • Page 44: Vr2 Dual Control Unit

    Actuator button and LEDs: Wheelchairs with one actuator: Depending on whether your wheelchair is fitted with one Depressing the actuator button once will enter actuator or two actuators the operation of this button will differ. adjustment mode. This will be indicated by the illumination of both actuator LED’s.
  • Page 45 Fig.7.1 JOYSTICK CONTROL PANEL CHARGER & PROGRAMMING SOCKET BATTERY GAUGE HAZARDS BUTTON ON-OFF BUTTON LIGHTS BUTTON HORN MAX. SPEED/ BUTTON PROFILE INDICATION ACTUATOR BUTTON SPEED/ PROFILE INCREASE BUTTON SPEED/PROFILE DECREASE BUTTON INDICATOR BUTTONS VR2 CONTROL PANEL LAYOUT VR2-L CONTROL PANEL LAYOUT JOYSTICK SPEED INDICATOR MAX.
  • Page 46: Troubleshooting Using The Vr2 Hand Control

    WARNING! gauge that are flashing. Go to the number on the list which matches the number of Always consult your Sunrise Medical authorised dealer flashing bars and follow the instructions. when a diagnostic fault has appeared on your hand control.
  • Page 47 If the connections are good, try charging the batteries The left hand motor has a bad connection. Check the connections to the left hand motor. The left hand motor has a short circuit to a battery connection. Contact your Sunrise Medical Authorised Dealer The right hand motor has a bad connection.
  • Page 48: Controller Mounts

    9.0 Controller Mounts 9.3 Parallel swing-away control: 9.1 General warnings: WARNINGS! • Before adjusting the swing-away arm, switch off the WARNINGS! controller to avoid accidental displacement of the joystick which would cause unwanted movement of • Do not replace the joystick knob with any your wheelchair .
  • Page 49: Centre Bar Mount Control (R-Net)

    9.4 Centre bar mount control (R-net) 9.7 Forus control (R-net) WARNINGS! WARNING! • Ensure that you set the speed of the forus control to a • Make sure that the controller is fixed securely to the speed that you can comfortably follow. centre bar.
  • Page 50: Emergency Stop Button

    If the direction of movement of the forus attendant control needs to be altered please contact your authorised Powered Swing-away with R-net Chin Control Sunrise Medical dealer for adaptation. Please refer to the R-net Owner’s Manual for details of R-net hand control functions Fig.
  • Page 51: Speciality Controls

    For further details refer to the user manual supplied with which can be affected by liquids and radio frequency your module or contact your Sunrise Medical authorised interference. dealer. •...
  • Page 52: Sip And Puff Control And Buddy Buttons

    Ensure that you always have comfortable access supplied with your module or contact your to the controls whilst the wheelchair is moving and Sunrise Medical authorised dealer make sure that the controller is fixed securely to the wheelchair. Fig. 10.7 Fig.
  • Page 53: Batteries And Charging

    11.0 Batteries and charging Fig.11.1 WARNING! • Please read the owner’s manual supplied with the charger carefully. • Do not expose any part of the battery to direct heat (i.e. naked flame, gas fire). • When charging always place your charger on a hard surface in a room with good ventilation.
  • Page 54: Safety Cut-Outs

    Sunrise Medical only • Do not top up the charge of your batteries during the fit as standard maintenance free batteries into these types day.
  • Page 55: General Charger Information

    • When buying replacement batteries or charger always consult your Sunrise Medical service agent. If your charger has been specified for use in Continental Europe it will contain a European two pin plug.
  • Page 56: The Range Of Your Vehicle

    ‘best’ way to size is the same. Sunrise Medical measure the range of care for your batteries. their vehicles in a consistent and uniform manner, but...
  • Page 57: Battery Warranty

    WARNINGS! 11.13 Battery warranty Battery warranties are subject to periods set by the • An extension cord should not be used unless manufacturers. However, most of these warranties are absolutely necessary. subject to a wear and tear clause, and if you genuinely •...
  • Page 58: Transportation

    • This wheelchair has been successfully crash tested. in accordance with the WTORS manufacturer’s Sunrise Medical recommends that you use a suitably instructions. Refer to the section ‘Tie Down positioned headrest when being transported in the Instructions’ for further information on transporting wheelchair .
  • Page 59: Occupant Restraint Instructions

    Fig.12.3 WARNINGS! When the user being transported is a child, less than 22Kg mass and the vehicle involved has less than eight (8) seated passengers it is recommended that they be transferred to an UNCE Regulation 44 compliant child restraint system (CRS). This type of restraint system provides a more effective occupant restraint system than the conventional 3 point occupant restraint system and some CRS systems...
  • Page 60: Crash Testing On The Q500M Mini, All Models

    12.3 Crash testing on the Z500/Z300M Mini, all Fig.12.7 models. A representative Z500/Z300M Mini wheelchair has been tested in accordance with the dynamic performance requirements specified in ISO 7176-19:2008: “Wheeled Mobility Devices for use in Motor Vehicles” using an Unwins four-point strap restraint system that conform to ISO 10542 or equivalent and was used in accordance with the WTORS manufacturer’s instructions.
  • Page 61: Securing The Wheelchair Into The Vehicle

    Fig.12.11 To secure the wheelchair into a vehicle consult the instructions supplied with the restraint system. If no instructions are available Sunrise Medical recommends the following procedure: Front Tie-down: (Fig.12.9) • Attach the front tie-down straps to the front tie-down loops on the wheelchair .
  • Page 62: Other Transport Requirements

    We recommend you check with the following points with 12.9 Storage Spec removal of parts before travelling: the train operator: • There is suitable boarding access available to allow CAUTION! you to access the railway carriage. • There is suitable access to the intended “wheelchair ” Before you travel, please contact the appropriate carrier.
  • Page 63: Maintenance And Cleaning

    Wheel removal and tyre changing is a safety critical task. If you do not feel confident in carrying out the following maintenance schedule in order to keep your wheelchair in instructions, please contact your Sunrise Medical tip top condition. Approved Dealer.
  • Page 64 Fig.13.1 Fig.13.2 Fig.13.3 Fig.13.4 Fig.13.6 Fig.13.5 Fig.13.7 Fig.13.8 Z500/Z300M Mini Rev.B...
  • Page 65: Removing The Castor Wheel

    WARNING! Castor wheel removal is a safety critical task. If you do not feel confident in carrying out the following instructions, please contact your Sunrise Medical Approved Dealer. • Use two 13mm spanners to undo axle bolt (fig 13.12) •...
  • Page 66: Inspection Of The Upholstery/Seating

    13.6 Inspection of the upholstery/seating Cleaning instructions for Comfort seating: Tears, dents, wearing or slackening of upholstery • Clean regularly to prevent build up or soiling. particularly near to metal could result in poor posture or • Clean with a damp soapy cloth and rinse well with lower levels of comfort and pressure relief.
  • Page 67: Cleaning Controls

    13.8 Cleaning controls CAUTION! Clean the control system and the joystick with a cloth dampened with diluted detergent. We recommend the use of Sunrise Medical authorised spare parts only. CAUTION! NOTE: Be advised that all lighting circuits are Be careful when cleaning the joystick.
  • Page 68 Z500/Z300M Mini Fig.13.15 Parts in the battery box: • Plastic battery box cover for 2 x 12V batteries. • 2 x battery looms with fuse and ring terminals. • Battery link harness with grey connectors. Accessing the Batteries • Release the two handle screws under the front of the seat frame that connect the seat frame with the seat module interface, ( A-Fig.13.14).
  • Page 69: Controller Access

    13.14 Authorised Sunrise Medical service agents The annual full service must be performed by an approved Sunrise Medical authorised dealer. For a list of approved authorised dealers in your area please contact Sunrise Medical Customer Service at the address in section 1.0.
  • Page 70: Recommended Maintenance Routines

    Check visually are strictly adhered to. only, do not handle the gaiter. • No responsibility is accepted by Sunrise Medical for Mounting: any consequence, directly or indirectly, resulting from Make sure that all components of the control system are incorrect use of tools / equipment during any service securely mounted.
  • Page 71: Performance Checks

    ¯ Clean wheelchair upholstery ¯ Check battery terminals for tightness etc. Complete inspection, safety check and service should be made by a Sunrise Medical authorised dealer Daily = Before each use of the wheelchair . Z500/Z300M Mini Rev.B...
  • Page 72: Wheels & Tires Maintenance

    13.17 Wheels & tires maintenance To ensure that your wheelchair functions properly, it is essential that the tires are kept at the correct pressure. The correct tyre pressure is indicated on the side of the tyre. Tyres that are too soft will have a negative effect on the wheelchair’s performance. Moving the wheelchair will require more energy, making more demands on the batteries.
  • Page 73: Specification Sheets (En 12184 & Iso 7176-15)

    14.0 Specification sheets (EN 12184 & ISO 7176-15) Sunrise Medical Operating temperature: - 25°C to 50°C Thorns Road Storage temperature: -40°C to 65°C Brierley Hill Moisture resistance: IPx4 West Midlands No restrictions on humidity and air pressure DY5 2LD Phone: 0845 605 66 88 www.SunriseMedical.co.uk...
  • Page 74: Service History

    Test run Wear Forwards Pressure Reverse Bearings Emergency stop Wheel nuts Left turn Motors Right turn Wiring Up/Down slope Connections Over obstacles Noise Parking brake Brakes Note: Only use Sunrise Medical parts for service and Brushes repairs Z500/Z300M Mini Rev.B...
  • Page 75: Disposal

    Batteries and Electrical items: WARNING! • Do not attempt to open the batteries. • Batteries contain sulphuric acid. • Batteries should be returned to Sunrise Medical or your wheelchair dealer. • Alternatively, batteries should be recycled at a specific licensed disposal centre.
  • Page 76: Battery Wiring Diagram

    17.0 Battery Wiring Diagram Fig.17.1 Fig.17.2 Charger Socket: Pin 1: Battery Positive Pin 2: Battery Negative Pin 3: Inhibit Fig.17.3 BATTERY CONNECTOR 100A YELLOW 100A BATTERY CONNECTOR BLACK BLACK AUXILIARY POWER CONNECTOR Z500/Z300M Mini Rev.B...
  • Page 80 AUSunrise Medical Australia Pty Ltd. 11 Daniel Street Wetherill Park NSW 2164 Phone: (02) 9678 6600 Email: enquiries@sunrisemedical.com.au www.SunriseMedical.com.au Z500/Z300M Mini Rev.B Part# OM10007...

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