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Troubleshooting - Haier HPE20SS User Manual

Stainless steel espresso & cappuccino maker
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English

TROUBLESHOOTING

PROBLEM
Espresso coffee no longer
comes out.
Espresso coffee drips from
the edges of the filter holder,
instead of from its holes.
The espresso coffee is cold.
The pump is too noisy.
The crema is light- colored
(the coffee comes out quickly
from the spout).
The crema is dark (the
coffee comes out slowly
from the spout).
The coffee has an acidic
taste.
The milk does not froth
when making a cappuccino.
11
POSSIBLE CAUSES
•Lack of water in the tank.
•The holes in the filter
holder spouts are blocked.
•The tube is not put in the tank or
is blocked.
•The filter holder was improperly
inserted.
•The gasket of the espresso boiler
has lost elasticity.
•The holes in the filter
holder spouts are blocked.
•The "OK" pilot light was not on
when the coffee delivery switch
was pressed.
•The preheating was not carried
out.
•The cups were not
preheated.
•The water tank is empty.
•The tube is not put in the tank or
is blocked.
•The ground coffee has not been
pressed enough.
•The quantity of ground coffee is
insufficient.
•The coffee is not ground finely
enough.
•The ground coffee is too tightly
pressed.
•Too much ground coffee has
been added.
•The coffee is too finely ground.
•The unit was not sufficiently
rinsed after the descaling process
procedure.
•The milk is not cold enough.
•The espresso machine is dirty.
SOLUTIONS
•Fill the water tank.
•Clean the holes in the spouts.
•Put tube in the tank and
arrange correctly.
•Attach the filter holder correctly
and turn it all the way.
•Have the espresso boiler gasket
replaced at a service center.
•Clean the holes in the spouts.
•Wait until the "OK" pilot light
comes on.
•Carry out the preheating as
indicated in the "Preheating the
Espresso Machine" section.
•Preheat the cups by rinsing
them in hot water or put the
cups on the top under the clear
upper cover.
•Fill the tank.
•Put tube in the tank and
position correctly.
•Tamp the ground coffee down
more.
•Increase the quantity of coffee
grinds.
•Only use coffee specifically
ground for espresso coffee
machines.
•Press the coffee less.
•Decrease the quantity of
ground coffee.
•Only use coffee specifically
ground for espresso coffee
machines.
•Rinse the unit as described in
the "Descaling" section.
•Always use milk at refrigerator
temperature.
•Carefully clean the pinholes in
the milk frother.

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