D-Link DWL-120 Manual page 34

Troubleshooting
2. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range. Please refer to Installation Considerations in the Wireless
Basics section of this manual for further information about the most advanta-
geous placement of your D-Link wireless products.
3. Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DWL-
120. Try to keep the antenna at least 6 inches away from the wall or
other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will
degrade dramatically or drop altogether. Try changing the Channel on
your Router, Access Point and Wireless adapter to a different Channel
to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that
generate RF noise, like microwaves, Monitors, electric motors, etc.
4. Why can't I get a wireless connection?
If you have enabled Encryption on the DWL-120, you must also enable encryp-
tion on all wireless devices in the network in order to establish a wireless con-
nection.
The Encryption settings are: 64 or 128 bit. Make sure that the encryp-
tion bit level is the same on the Router and the DWL-120.
Make sure that the SSID on the Router (if you have one in your network)
and the DWL-120 are exactly the same. If they are not, wireless con-
nection will not be established. The default SSID is default.
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