Procedure For Making A Warranty Claim; Warranty Conditions - Samsung Ssg-3100Gb User Manual

WARRANTY
This Samsung product is warranted for the period of twelve (12) months from the original date of purchase,
against defective materials and workmanship. In the event that warranty service is required, you should first return
the product to the retailer from whom it was purchased. However, Samsung Authorized Service Centres will
comply with this warranty during the Warranty Period. To obtain details, please contact your nearest Authorized
Service Centre.
PROCEDURE FOR MAKING A WARRANTY CLAIM
To make a claim under the warranty, you must contact the Samsung Contact Centre (see details above) during the
Warranty Period to discuss the problems you are having with the product. If a repair or replacement is required,
you will be provided with a Warranty Claim Number and address of an Authorised Service Centre.
If you are provided with a Warranty Claim Number, to obtain a repair or replacement of the
product, you must send the product to the Authorised Service Centre advised together with:
• a copy of your completed warranty card or, if you have already provided this to Samsung, your name,
address and contact telephone number;
• your driginal receipt, invoice or sales slip for the purchase of the product as new;
• your Warranty Claim Number.
Samsung will then repair or replace the product and return it to you using the contact details
provided.
WARRANTY CONDITIONS
1. The warranty is only valid if the above procedure for making a warranty claim is followed.
2. Samsung's obligations are limited to the repair or, at its discretion, replacement of the product or
the defective part.
3. Warranty repairs must be carried out by Samsung Authorised Service Centres. No re-imbursement
will be made for repairs carried out by service centres or dealers that are not authorised by
Samsung and any such repair work and damage to the products caused by such repair work will
not be covered by this warranty.
4. This product is not considered to be defective in materials nor workmanship by reason that it
requires adaptation in order to conform to national or local technical or safety standards in force in
any country other than the one for which the product was originally designed and manufactured.
This warranty will not
cover,
and no re-imbursement will be made for such adaptation, nor any
damage which may result.
5. The warranty does not apply to any product that has been damaged or rendered defective as a
result of any of the follOWing excluded reasons, namely:
• as a result of accident, misuse, or abuse;
• through the failure to use this product for its normal purposes;
• by the use of parts not manufactured or sold by Samsung;
• by modification without the written pennission of Samsung;
• by damage resulting from transit, neglect, power surge or failure;
• by damage resulting from lightning, water, fire. or acts of God;
• as a result of nonnal wear and tear; or
• difference in broadcasting methods or product standards between countries.
6. This warranty is valid for any person who legally acquired possession of the product during the
warranty period.
7. NOTHING IN THESE WARRANTY CONDITIONS SHALL EXCLUDE OR LIMIT SAMSUNG'S
LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THE PROVEN NEGLIGENCE OF
SAMSUNG, UNLESS SUCH LIMITATION OR EXCLUSION IS PERMITIED BY APPLICABLE LAW.
8. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR
LIMITED BY LAW, SAMSUNG SHALL NOT BE LIABLE FOR: ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES LOSSES OR EXPENSES; OR LOST PROFITS;
OR LOSS OF USE OR LOSS OF DATA; OR DAMAGE TO GOODWILL, REPUTATION OR LOST
BUSINESS, ARISING DIRECTLY OR INDIRECTLY, FROM THE PURCHASE, USE OR SALE
OF THE PRODUCT, WHETHER OR NOT SAMSUNG WAS ADVISED OR AWARE OF THE
POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES
9. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR
LIMITED BY LAW, SAMSUNG'S LIABILITY UNDER OR IN CONNECTION WITH THIS WARRANTY
OR THE PURCHASE, USE OR SALE OF THE PRODUCT SHALL NOT EXCEED THE PRICE PAID
FOR THE PRODUCT AS NEW.
10. UNLESS PROVIDED FOR IN THIS WARRANTY, ALL CONDITIONS, WARRANTIES AND TERMS
IMPLIED BY STATUTE OR OTHERWISE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT
PERMISSIBLE BY LAW.
11. The
above
warranty conditions do not affect your statutory rights as a consumer or otherwise.