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Please make sure you remember your PIN (password), without it, there
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If you are having diffi culty using your diskAshur
email - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260.
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Summary of Contents for iStorage diskAshur3
- Page 1 Please make sure you remember your PIN (password), without it, there is no way to access the data on the drive. If you are having diffi culty using your diskAshur please contact our support team by email - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.com...
- Page 2 Copyright © iStorage, Inc 2024. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modifi ed versions of this document is prohibited without the explicit permission of the copyright holder.
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Page 3: Table Of Contents
47. Hibernating, Suspending or Logging off from the Operating System .................... 38 48. How to check Firmware in Admin Mode ............................38 49. How to check Firmware in User Mode ............................39 50. Technical Support ..................................40 51. Warranty and RMA information ..............................40 www.istorage-uk.com... -
Page 4: Introduction
Introduction Thank you for purchasing the new iStorage diskAshur / diskAshur PRO drive, hereinafter referred to as diskAshur The diskAshur is an easy to use, ultra-secure, password protected, hardware encrypted portable HDD/SSD drive with capacities of up to 5TB (HDD) and up to 16TB (SSD) and rising. The diskAshur encrypts data in transit and at rest using 256-bit full disk hardware encryption. -
Page 5: Led Indicators And Their Actions
Initial Shipment State Waiting for confi guration of an Admin PIN (First Time Use) Solid Standby Solid Waiting for Admin, User or Recovery PIN entry Solid Waiting for confi guration of an Admin PIN Reset www.istorage-uk.com... -
Page 6: First Time Use
• For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def) • For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def) Using this method, long and easy to remember PINs can be confi... -
Page 7: Unlocking Diskashur 3 With The Admin Pin
Admin mode once To Exit Admin Mode To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE switches to a solid LED. www.istorage-uk.com... -
Page 8: Changing The Admin Pin
• For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def) • For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def) Using this method, long and easy to remember PINs can be confi... -
Page 9: Setting A User Pin Policy
User PIN Policy has been successfully set. Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 10: How To Delete The User Pin Policy
2 Blinks 1 Blink 12 digit PIN with NO Special Character used 1 Blink 2 Blinks 9 digit PIN with use of a Special Character 9 Blinks 1 Blink 9 digit PIN with NO Special Character used 9 Blinks www.istorage-uk.com... -
Page 11: Adding A New User Pin In Admin Mode
LED indicating a New User PIN has been button again successfully confi gured Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 12: Changing The User Pin In Admin Mode
SHIFT ( ) + 3 buttons again PIN has been successfully deleted Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 13: How To Unlock Diskashur With User Pin
BLUE LEDs will switch to a rapidly blinking GREEN LED and then to a 4. Re-enter New User PIN and press the Unlock ( ) solid GREEN LED indicating the User PIN has been button once successfully changed www.istorage-uk.com... -
Page 14: Switching On The Backlit Led Keypad
USB port and then plugged back in again to activate. To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 15: Creating A One-Time User Recovery Pin
One-Time User Recovery PIN has been successfully deleted Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 16: Activating Recovery Mode And Creating New User Pin
BLUE LEDs GREEN BLUE LEDs will change to a solid GREEN LED and then to a solid BLUE 2. Press the Unlock ( ) button once indicating the drive has been confi gured and restricts User access to Read-Only www.istorage-uk.com... -
Page 17: Enable User Read/Write In Admin Mode
Global access to Read-Only Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 18: Enable Global Read/Write In Admin Mode
Unlock ( ) button has been successfully confi gured Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 19: How To Delete The Self-Destruct Pin
SHIFT ( ) + Unlock ( ) buttons RED, GREEN BLUE blinking LEDs will change 2. Enter the Self-Destruct PIN and press the to a blinking GREEN LED and then to a solid GREEN LED indicating the diskAshur has successfully Unlock ( ) button self-destructed www.istorage-uk.com... -
Page 20: How To Confi Gure An Admin Pin After A Brute Force Attack Or Reset
In its default state, the diskAshur unattended Auto Lock time-out feature is turned off. The unattended Auto Lock can be set to activate between 5 - 99 minutes if and when the drive is inactive (no data being written/read). www.istorage-uk.com... -
Page 21: Turn Off The Unattended Auto-Lock
LED indicating the Auto Lock time-out has been successfully disabled Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 22: How To Check The Unattended Auto-Lock
1. In User mode, press and hold down both “7 + 6” Solid GREEN LED will change to blinking GREEN buttons. (7=Read + 6=Only) BLUE LEDs GREEN BLUE LEDs will change to a solid GREEN LED indicating the drive is confi gured as 2. Press Unlock ( ) button Read-Only www.istorage-uk.com... -
Page 23: Enable Read/Write In User Mode
Admin PIN entries, the drive will lock and the RED, GREEN BLUE LEDs will light up solid. At this point the following steps need to be taken in order to allow the User a further 3 PIN entries. www.istorage-uk.com... -
Page 24: How To Set The User Pin Brute Force Limitation
PIN is activated. The brute force limitation for diskAshur User PIN can be reprogrammed and set by the administrator. This feature can be set to allow attempts from 1 to 10 consecutive incorrect PIN entries. www.istorage-uk.com... -
Page 25: How To Check The User Pin Brute Force Limitation
5 attempts 5 Blinks 10 attempts 1 Blink Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 26: How To Perform A Complete Reset
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 27: How To Disable The Diskashur Bootable Feature
& BLUE) become solid for 1 second. d. LEDs return to solid BLUE Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 28: How To Confi Gure The Encryption Mode
Important: After confi guring the encryption mode, the diskAshur completely resets and a new Admin PIN must be confi gured, refer to Section 27 on page 20 on ‘How to Confi gure an Admin PIN after a Brute Force attack or Reset’. www.istorage-uk.com... -
Page 29: How To Check The Encryption Mode
& BLUE) become solid for 1 second. d. LEDs return to solid BLUE Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid LED. www.istorage-uk.com... -
Page 30: How To Confi Gure The Disk Type
If the disk type is confi gured as ‘Local’, the following happens: a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. GREEN LED blinks once. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE www.istorage-uk.com... -
Page 31: Initialising And Formatting Diskashur For Windows
MBR and GPT partition style. GPT stores multiple duplicates of this data over the disk, as a result it’s much more robust. On an MBR disk, the partitioning and boot information is stored inside single place. Select the partition style and click OK. www.istorage-uk.com... - Page 32 Assign a drive letter or path and click Next. Create a volume label, select Perform a quick format, and then click Next. Click Finish. Wait until the format process is complete. The diskAshur will be recognised and it is available for use. www.istorage-uk.com...
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Page 33: Initialising And Formatting Diskashur In Mac Os
To initialize and format the diskAshur 1. Select diskAshur from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as ‘iStorage diskAshur Media’. 2. Click the ‘Erase’ button under Disk Utility. - Page 34 We recommend using ‘GUID Partition Map’ on drives larger than 2TB. 5. Click the ‘Erase’ button. Disk Utility will unmount the volume from the desktop, erase it, and then remount it on the desktop. www.istorage-uk.com...
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Page 35: Initialising And Formatting Diskashur In Linux Os
2. Click to select the drive (500 GB Hard Disk) under ‘Devices’. Next click on the gears icon under ‘Volumes’ and then click on ‘Format Partitons’. 3. Select ‘Compatible with all systems and devices (FAT)’ for the ‘Type’ option. And enter a name for the drive, e.g: diskAshur . Then, click the ‘Format’ button. www.istorage-uk.com... - Page 36 4. After the format process is fi nished, click Play button to mount the drive to Ubuntu. www.istorage-uk.com...
- Page 37 5. Now the drive should be mounted to Ubuntu and ready to use. 6. The disk will be shown as seen in the image below. You can click the disk icon to open your drive. www.istorage-uk.com...
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Page 38: Hibernating, Suspending Or Logging Off From The Operating System
LED will blink once (1) and the GREEN LED will blink nine (9) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to Admin mode, a solid BLUE LED. www.istorage-uk.com... -
Page 39: How To Check Firmware In User Mode
LED will blink once (1) and the GREEN LED will blink nine (9) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to the User mode, a solid GREEN LED. www.istorage-uk.com... -
Page 40: Technical Support
Citizens’ Advice Bureau or Trading Standards offi ce. The warranties set out in this clause apply only to the original purchaser of a Product from iStorage or an iStorage authorized reseller or distributor. These warranties are non-transferable. EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, AND TO THE EXTENT PERMITTED BY LAW, ISTORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUD- ING ALL WARRANTIES OF MERCHANTABILITY;... - Page 41 © iStorage, 2024. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.com...
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