Empi EPIX VT Instruction Manual page 22

16
User Information
Hi TROUBLESHOOTING AND REPAIR
Troubleshooting
If the TENS device does not function:
1. Make sure the battery is properly installed and the battery contacts
are clean. Be sure to observe proper polarity markings when replacing
the battery.
2. If the Status Lights are alternately flashing in a rapid on/off pattern
or the battery status symbol shows on the display, replace the battery.
3. If the Indicator Lights are showing normal operation (not low
battery status) and you feel no stimulation, check that the lead wires
are properly connected and the electrodes are still in place. If the unit
appears to be functioning, but there is no stimulation, the lead wires
or electrodes may need to be replaced.
4. If the battery appears to be charged and the stimulator is not
functioning, turn both Intensity Controls to zero. Then gradually
increase the stimulation.
5. If the device does not seem to be saving data correctly, make sure
that amplitude used was greater than 5mA.
6. If display is not visible, check that unit is turned on and battery is
charged. See Repair Section if needed.
Repair
There are no user serviceable parts inside the stimulator. If the
unit appears to be non-functional, call the Empi Service Center at
1-800-862-2343 for instructions.
In the case of repairs or returns outside of North America,
notification and return shipment should be sent to an Empi
Authorized Service Center. To locate the appropriate Service
Center outside of North America, contact your Authorized Empi
Distributor, or contact Empi directly at 1-651-415-9000.
Mi MAINTENANCE, CLEANING, STORAGE
AND DISPOSAL
Maintenance
Check periodically for signs of wear or damage such as cracked
insulation on lead wires, and replace these items as they wear out.
Under normal conditions, the stimulator does not require periodic
maintenance or calibration; however, if it becomes necessary to
perform periodic safety checks, all the necessary information is
included in the Technical Information section of this manual.
These checks should be performed by a qualified technician.
Cleaning
Cleaning the Stimulator: Use a cloth moistened with soap and
water to clean the exterior of the device. Use of other cleaning
solutions may damage the case. Never immerse the device in
water or other liquids.
Cleaning the Battery Contacts: Gently clean the battery contacts
using a cotton-tipped swab soaked in rubbing alcohol. Do not use
sandpaper or other abrasive material.
Cleaning the Lead Wires: Periodically wipe the lead wires clean
with a cloth dampened in a mild soap solution, then gently wipe
them dry. Use of rubbing alcohol on the lead wires will damage
the insulation and dramatically shorten their life.