Chapter 7. Help And Support; Find Your Service Qr Code And Serial Number; Frequently Asked Questions - Lenovo ThinkPad L13 Gen 5 User Manual

Chapter 7. Help and support

This chapter provides solutions to some hardware and software issues.

Find your service QR code and serial number

This topic helps you find service QR code and serial number.
Scan the QR code on the base cover assembly to view the following information:
• Your product information and warranty status
• The latest Lenovo-verified drivers and software
• Troubleshooting and diagnosing solutions when hardware or software issue is encountered
• Customer support center and e-ticket entry for professional support
You can find your serial number via:
• Dashboard or Device in the Vantage app
• Serial-number label of your computer (shown as below illustration)

Frequently asked questions

Browse through these FAQs to find answers to commonly raised questions.
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