Using the my.ise server ....................... 7 Remote Access Windows Client..................9 2.5.1 General Remote Access Windows Client settings ............10 2.5.2 Establishing a connection using a my.ise login............... 10 2.5.3 Remote access options..................... 12 Important notes...................... 14 General safety instructions ....................14 Storage and transport......................
The SMART CONNECT KNX Remote Access is a KNX system device and complies with the KNX guide- lines. Important ise Individuelle Software und Elektronik GmbH assumes no liability for damage caused by improper use or use for purposes other than or contrary to the intended purpose. Configuration: Compatible ETS versions Simple integration into the KNX System (can be completely configured via ETS): •...
KNX group objects. • Notifications can be triggered via KNX telegrams, saved to my.ise and forwarded by means such as a push notification (Android or iOS), an e-mail, a phone call or text message. •...
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It is possible to initiate transmission of the current time and the cur- rent date using a trigger. ► • Administration of remote access options and access rights on my.ise see my.ise functions, p. 7 ► •...
Using the my.ise server The my.ise server can be accessed at https://my.ise.de. The my.ise server acts as the point of exchange during remote access to the end devices in your build- ing. The SMART CONNECT KNX Remote Access uses the standard protocols HTTPS, TLS/SSL and Web- Socket to communicate with the my.ise server.
The Remote Access Windows Client establishes an encrypted connection to the SMART CONNECT KNX Remote Access via my.ise. This connection is made available to other applications on your computer and on your local network so that they can access devices on the remote network.
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Select the required device. Use the filter if you have multiple devices. Either enter a text or limit the selection to the devices currently logged onto my.ise using the <<Online only>> function. Figure 6: Device selection for my.ise Login Select remote access based on your use case. Remote access via KNX/IP is activated by default (see Remote access options, p.
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Gira HomeServer Version 4.7.0 and above uses Port 443. As soon as connection has been established via my.ise, you can transfer the pro- ject to the HomeServer. To do so, launch the Gira Expert and select the <<Other address>> option in the <<Transfer project>> dialogue. Enter the IP address 127.0.0.1 and the configured port.
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Table 4: Overview After a restart of the SMART CONNECT KNX Remote Access, the connection status to the my.ise server may show incorrect values for a short time. The web page will not be updated automatically. Use the refresh function in your browser to do so.
Connecting device via the Remote Access Windows Client Start up Remote Access Windows Client in Windows start menu. Log on with the same user data as for my.ise. 10. Select the SMART CONNECT KNX Remote Access in the selection list and connect.
(green) The device is working perfectly (normal operation). In general, the connection to my.ise is allowed (group object 1). The device connects to the my.ise server but remote access is not active. Redirects are possible. (off) The device is currently starting up or is out of opera- tion.
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In the ETS, open the project for which the device is to be updated. Open the <<ETS apps>> tab in the ETS settings. Download the ise Service App under <<ETS App Store>> and install it. Use the service app for product updates.
Commissioning and configuration Firewall configuration The SMART CONNECT KNX Remote Access communicates with my.ise via a HTTPS connection only. All data are exchanged via this connection in both directions, meaning that no additional configuration is required for the firewall. If you wish to limit network access to specific domains and ports or IP addresses, we recommend con- figuring exceptions.
KNX group objects and system events such as the login/logout of a SMART CONNECT KNX Remote Ac- cess to/from my.ise can be used to generate notifications on my.ise. Besides static texts, they may also contain values from the KNX bus or even an attachment, such as a camera image. These notifications can be transmitted via push message (iOS and Android), email, phone or SMS.
KNX in the remote installation always override the definitions on my.ise. In this way, remote access can be deactivated completely regardless of the settings on my.ise through the use of group telegrams. Likewise, all communi- cation with my.ise can be disabled using group telegrams.
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Group objects Name Allow connection to my.ise – state Function Indicates whether the device is allowed to connect to the my.ise server. Possible values 0: Prohibited 1: Allowed Data width 1 bit Data point type/data type 1.003/enable Direction Read Flags (CRWTUI) CR-T-- Table 15: Allow connection to my.ise –...
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CR-T-- Table 19: Allow VPN access – state 20 | Name Connection to my.ise – state Function Indicates whether connection to my.ise is established. Group object 31 provides more detailed information. Possible values 0: Disconnected 1: Connected Data width 1 bit Data point type/data type 1.011/state...
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31 | Name my.ise connection info Function Diagnostic information on the my.ise connection. Details Supplies more precise information on the my.ise connection status displayed by group object 20. Data width 14 byte Data point type/data type 16.001/Character String (ISO 8859-1)
The following group objects provide five possible data point types. The data point type is determined by selecting the corresponding parameters. 101…150 Name Notification No. 1/…/50 Function Creates a notification on my.ise. The boolean value can be sent in the notification. Possible values 0: Disable 1: Enable Data width...
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Group objects 101…150 Name Notification No. 1/…/50 Function Creates a notification on my.ise. The counter value can be sent in the notification. Possible values 0 to 255 Data width 1 byte Data point type/data type 5.010/counter pulses (0 to 255)
You will find solutions for displayed error codes and possible configuration errors in the following table. If the following solutions are not successful, check the configuration and the status of the access groups on my.ise and on the device website. Error codes are displayed on the device website under <<Status>>.
Approx. 400 bytes of data traffic occurs per minute to maintain the connection. This corresponds to ap- prox. 560 KB/day or 16.5 MB/month. My.ise does not regard this data volume as user data in the sense of limiting the data volume in the licence agreement for the SMART CONNECT KNX Remote Access.
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Is operation of the server within Germany guaranteed? Yes. Our my.ise server and the data server (for even distribution of the data traffic) are all guaranteed to be operated in Germany. To ensure high availability, the servers are rented from reputable hosting pro- viders as the so-called root server so that no unauthorised third party can access the server and data.
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Troubleshooting If I access a website using my.ise, it no longer functions correctly, even though it functions locally. Why might that be? Not all websites can be loaded from the remote network via my.ise. More complex sites in particular, such as those with Java implementations, may not work. If this should happen, you are welcome to send an e-mail to our support team with a precise product description, screenshots and a brief error descrip- tion.
The volume of data transferred has an impact on the my.ise server. The transfer volume is per month and lim- ited SMART CONNECT KNX Remote Access to a maximum of 2 GB. See “Maximum permissible transfer volume”...
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Local network Local network refers to the network containing the computer with which is used to access a device in the remote network via my.ise. Access is gained either via my.ise or the Remote Access Win- dows Client. my.ise login Access with my.ise login to devices behind a SMART CONNECT KNX Remote Access.
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ETS. The product database entry is provided in the form of a file by the device manufacturer. The latest version of product data entries for the ise In- dividuelle Software und Elektronik GmbH can be downloaded free of charge from our website www.ise.de.
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Glossary User role, role A my.ise user has one of the following roles on a SMART CONNECT KNX Remote Access enabled for them: A “user” may use the device to access the home network. An “administrator” is also able to enable the device for other users, cancel authorisations and de- fine user roles and access groups.
Software und Elektronik GmbH for this purpose. The Licensor may cancel operation of the my.ise server for due cause on giving 5 years’ notice. In this case, the Licensor must make the my.ise software avail- able to the Licensee as a source code upon request to enable the Licensee to host the server software themselves and thus ensure continued use of my.ise.
The SMART CONNECT KNX Remote Access software and the documentation (which shall be provided in printed format or additionally as online help or online documentation) shall be subject to possible changes by the licensor. You will find the latest software and documentation versions at www.ise.de. 14.8 Warranty The SMART CONNECT KNX Remote Access software works together with software from third parties.
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