Troubleshooting; General Information - Philips CRYSTAL 650 - NETWORK Network Installation Manual

5. Troubleshooting

5.1 General Information

5.1.1 Print Network Report
Menu 95
A summary of the network settings can be printed out with the help of . On this reports the user can
find out which networking components are enabled and which networking modes are set.
5.1.2 Restore factory default WLAN settings
If it is necessary to restore the default settings of the wireless network configuration, the user can do so by using
Menu 919
the .
5.2 Changing the printer's IP address
If you change the IP address of your Crystal printer, the device will shutdown the network adapter and restart it
with the new network parameters. Therefore the connection will be lost for about five to ten seconds. After this
period you should be able to access the printer again with a ping command.
To make sure that the new IP address is set in the device one has to exit the wireless LAN menu. This initiates the
reboot of the WLAN USB adapter.
The second step is getting the PC network printer driver to communicate again with the Crystal printer. To
achieve this open the Windows printer menu Start > Settings > Printers. Select your network printer and
right-click on it. Choose the properties menu and in there choose the Ports tab. Normally the Crystal Network
Port should be selected, if not select it now and click on the Configure Port button.