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Osram CLAYPAKY CloudIO CA8000 Instruction Manual
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Osram CLAYPAKY CloudIO CA8000 Instruction Manual

Osram CLAYPAKY CloudIO CA8000 Instruction Manual

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INSTRUCTION MANUAL
ENGLISH

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Summary of Contents for Osram CLAYPAKY CloudIO CA8000

  • Page 1 INSTRUCTION MANUAL ENGLISH...
  • Page 2 INDEX PAGE 1. Safety Information 2. How It Works - Topology 2.1 Account Setup - First Registration 3. Unboxing - Box Setup 4. Cloudio Box Application Launcher 4.1 Cloudio Gateway 4.2 Fixture Firmware Uploader 4.3 Settings 4.3.1 General Info - Set Access Pin 4.3.2 Wi-Fi -Wi-Fi Settings 4.3.3 Ethernet - Ethernet Settings 4.3.4 Cloud - Box Paring...

  • Page 3: Safety Information

    Congratulations on choosing a Claypaky product! We thank you for your choice. Please note that this product, as all the others in the rich Claypaky range, has been designed and made with the highest quality to ensure excellent performance and to meet your expectations and requirements.
  • Page 4 2. HOW IT WORKS - TOPOLOGY CloudIO is a compact IoT device capable of offering a whole world of fixture information, diagnostics and remote assistance. COMPACT HARDWARE SMART WEB APP CLOUD DATA INTERFACE COLLECTION CloudIO box is a very The web interface works with All the information is stored in compact device, that allows any browser.
  • Page 5 NOTICE Only the Admin, responsible for the company, should do the “First Registration”, the remaining components will not have to worry about creating any account or waiting for a verification email, it will be the Admin’s task to go to the dedicated section “USERS”...
  • Page 6 3. UNBOXING Inside the box there you will find: x2 WiFi antennas, x1 power cable, x4 rubber feet for the CloudIO box, the instruction manual and the safety. information packing contents Ethernet 1 Ethernet 2 Encoder Wheels Gigabit Antenna DMX OUT DMX IN Wi-Fi PowerCon IN...

  • Page 7: Box Setup

    3. BOX SETUP To setup the box, attach the 2 WiFi antennas onto the back of the box. Install provided feet onto the bottom of the box instruction rubber feet assembly LOCAL NETWORK DMX cable Ethernet cable DMX cable connection diagram connection instructions step_1 connection instructions step_2...
  • Page 8 4. CLOUDIO BOX APPLICATION LAUNCHER At power up CloudIO presents the “Applicaton Launcher” page, this is where we can find the 3 main apps: - CloudIO Gateway: by launching this app, the user can enable or disable the CloudIO Gateway feature. - Fixture Firmware Uploader: by launching this app the user can upload, a FW from an external storage device.
  • Page 9 4.2 FIXTURE FIRMWARE UPLOADER The Fixture Firmware Uploader app, allows you to update the firmware of any Claypaky fixture. User can upload the ‘’.img file’’ of the new firmware in the root folder of a USB KEY and press CONTINUE in order to activate the update procedure: all Claypaky lights connected to the DMX OUT output, if compatible with the firmware version present selected, will be updated to the new firmware version.
  • Page 10 4.3 SETTINGS In this screen a second application launcher screen is displayed, here the user can configure all the parameters such as connection and cloud settings. There are 5 apps: General Info / WiFi / Ethernet / Cloud / CloudIO Update SETTINGS General Info Wi-Fi...
  • Page 11 4.3.2 Wi-Fi -Wi-Fi SETTINGS In this app the user can manage the internet connection via WiFi, the user can toggle the wifi from off to on to allow the search for an available network. Once your WiFi network has been identified, it will be possible to connect by simply clicking on it, if the network is protected by a password, you will be asked to enter it and then hitting to connect.
  • Page 12 4.3.3 ETHERNET - ETHERNET SETTINGS In this app, the user can access the settings of the Ethernet network parameters. The user can configure different parameters such as IPv4 in Manual or DHCP, DNS in automatic or manual and can also choose to enable or disable PROXYs. On the back of the box there are two Ethernet connections, Ethernet 1 is a Art Net ready port (see legend p.06) Ethernet...
  • Page 13 4.3.5 CLOUDIO BOX FIRMWARE UPDATE With this app, the user has the ability to update the firmware related to the CloudIO box. It will be necessary to go to the E-ASSIST website https://e-assist.tech/en/login dedicated to assistance, download the latest firmware version released and save it to a USB key.
  • Page 14 5. CloudIO WEB INTERFACE Once the account and the company is activated, the internet connection and the pairing done, the user can start using CloudIO. Visit the webpage https://www.cloudiobox.tech/, click in the section at the top right dedicated to Registration / Login, insert your CloudIO account credentials and click “Login”. In case you have forgotten your password, don’t worry, you will always have the opportunity to recover it using the section dedicated “Forgot password?”...
  • Page 15 5.1 DASHBOARD The DASHBOARD shows an informative report of all fixtures that have been connected at least once to CloudIO. The interface shows a quick and intuitive view of the inventory through 6 information boxes: “Fixture Overview” list: List and number of all the fixtures owned and discovered by CloudIO “Firmware update”...
  • Page 16 5.2 OVERVIEW The overview page shows, in list format, the details of each fixture in the system, which are filtered according to the operator’s choice. The system provides for a cataloging based on: model name, fixture uid, custom label, warehouse code, serial number, firmware version, errors, lamp lifetime, led engine, or fixture lifetime. Above the table list, through a drop-down menu it is also possible to choose whether to display all the fixtures “ALL”...
  • Page 17 5.3 FIXTURE DETAILED INFO From the “DETAILS” button on the right side of the list table, the user can access the detailed view of each single device. On this page you can see 3 different sections: Log Overview, Firmware Details, Fixture Properties. Aleda B-Eye K20 4350242548A9 2.21.003...
  • Page 18 5.3.2 FIRMWARE DETAILS On this page, the user can view the firmware version installed on each board and the latest firmware version released, following the sections in the list table; “BOARD” / “FW VERSION” / “LATEST FW FIXTURE DETAILED INFO BACK CLAY PAKY - A.LEDA WASH K10 UID: 43501E258989...
  • Page 19 5.4 OPERATIONS 5.4.1 CLOUDIO BOX SELECTION From this page, the user can choose on which CloudIO box operate. In the “Default Line” there are all the CloudIO boxes paired (p. 00), the information box shows the name of the box, the serial number, the administrator, the firmware version installed and the status of the box, which can be OFFLINE, ONLINE, ACTIVE, IN USE.
  • Page 20 5.4.2 BATCH OVERVIEW Once the discovery is completed, CloudIO web interface will show to the user an overview on the connected fixtures. From this page the user can locate the fixtures or perform a parameter or movement reset. The color coding is related to FW UPDATE / INTERNAL ERRORS / LAMP LIFETIME ISSUE. Using the icons in the upper right part of the screen, the user can choose whether to view the fixtures in table list format, in blocks or divided by models ERRORS...
  • Page 21 NOTICE The features and operations that can be performed depend on which package has been chosen. FUNCTIONALITY BATCH OVERVIEW PARAMETER FACTORY DEFAULT By pressing this button, the user has the possibility to restore the fixture to the factory parameters. A window will then open that will allow the user to choose whether to perform a “USER DEFAULT RESET”, “FACTORY DEFAULT”...
  • Page 22 4.2 GL SPECTIS DEFAULT PARAMETERS CONFIGURATION • SETTINGS “Keep Display On” = Always  • SETTINGS “Idle time” = Off  • Wi-Fi “Avanced WiFi Settings” \ “Keep WiFi On during sleep” = Always  |  • SETTINGS “Mute” = Disabled ...
  • Page 23 4.4.1. SENSOR PLACEMENT AND MEASUREMENT HINTS Remove as much as possible the ambient light and all the possible color casts. Both background and indirect light may affect the quality of the calibration. Check and remove as possible any light in the ambient and avoid any reflection or reflective materials.
  • Page 24 4.4.3 CHECK THE BEAM FOCUS ON THE SENSOR Ideally, the sensor shall be positioned, at the best of the operator possibilities, in the central part of the beam, when a center can be detected and perpendicular to the optical axis of the fixture. The beam must be focused in correspondence of the sensor distance.
  • Page 25 Blue Cyan Green PC G PC A White Minimum LUX level • SATURATED SIGNAL LEVEL The detected signal it too intense. Please reduce the light output that hits the sensor and retry. • SENSOR COMMUNICATION ERROR The sensor is not responding. Please check the communication between the sensor and the CloudIO box and retry.
  • Page 26 SMART CODING Once you have selected the fixtures, clicking on this button will start a system that will allows you to link your warehouse code of the fixture to CloudIO system. The fixture will be located one after another. Once you identify the fixture that is blinking please scan or insert into the system your warehouse code. LINE 2 - INCOMING TEST CHANGE CLOUDIOBOX ONLINE...
  • Page 27 START LOCATE By selecting the fixtures in the panel and clicking on the START LOCATE button, the selected fixtures will start blinking in such a way as to be identified by the user. HEALTH STATUS DMX LINE “i” The info button on the lower right of the screen, if clicked, it shows the health status of the DMX line, retry number indicates health if it is 0 everything is ok, if it is greater than 0 it is possible that there are problems on the network, in this case you will need to check cables, check welds, check for the presence of comliant RDM splitters.
  • Page 28 screen operaton firmware update select Please note that the CPU can perform a software reboot, while all other boards need a physical reboot (on / off), in this case you will be advised with a popup window on how to best operate the firmware update. NOTICE Be aware, during the update you must stay on the OPERATIONS...
  • Page 29 5.4.4 DMX SETTINGS This page is related to the DMX parameter settings. From this page the user can set the fixtures personality, the dmx address and perform, if needed, a parameter or movement reset. By clicking on the RDM key, the user can access another screen, from which he can perform various actions relating to the selected fixture LINE 2 - INCOMING TEST CHANGE CLOUDIOBOX...
  • Page 30 In the column next to the boxes there are a series of actions that allow you to confirm the changes made parameters, locate the fixture in use, download and upload and change the page. On the right side of the screen you can view a tree diagram showing the different fixtures belonging to the same family and on which you can set the same parameters in a single action.
  • Page 31 5.5 SMART NOTEPAD The smart notepad is a feature that allows the creation and management of smart notes with which you can create notes and alerts relating to a single fixture or the entire family. By pressing the add button you can decide whether to create a new fixture or user style note. Once the note has been created and any alerts have been set, in the notifications section at the top right the user will be notified of any reminders or warnings.
  • Page 32 From the OPERATION section it is posslayoutible to create a smart note quickly, the user must select the fixture you want to create the note for and then click on the SMART NOTEPAD button at the bottom right, a window will be displayed which is the same as you can see in the SMART NOTEPAD menu section.
  • Page 33 5.6 USERS This is a menu interface that can only be viewed by the administrator. On this page, the admin has the ability to manage users connected to their company. He can then decide whether to add a new user, grant permissions to each individual, or delete their account.

  • Page 34: Change Password

    5.7 SETTINGS This is a menu interface that can only be viewed by the administrator. On this page, the admin has the ability to view various features such as: CHANGE PASSWORD / GENERAL SETUP / LINE SETUP / SMART CODING SETTINGS CLAYPAKY SpA Bergamo...

  • Page 35: General Setup

    5.7.2 GENERAL SETUP By clicking on the “GENERAL SETUP” button, the user will be redirected to a page where he can set the general setup related to the fixture properties by flagging the choice whether to show or not to show the serial number or warehouse code and to add custom lamp thresholds.
  • Page 36 Clicking on LINE MANAGER, a pop up screen will appear in which you can select the line, view/modify the name and John Smith decide whether to add or remove the line. Clicking on CloudIO box manager a pop up screen will appear in which LINES SETUP you can select and manage the registered boxes, see the line to which it is assigned, and to add or remove the line.
  • Page 37 This is an example of how a .csv must be set up to be read correctly by the software. You have to put it in this order: ULD, Warehouse Code, Serial Number. It’s important to note that the entered values must be divided by commas to be read correctly by the software. screen .csv smart coding If during the loading of the .csv file the system detects an error, a popup screen will appear, which will notify you of problems detected.
  • Page 38 6. F.A.Q. Does CloudIO only work with Claypaky fixtures? RDM compliant fixtures will be compatible; RDM basic parameters would be available with the CoudIO. Unfortunately, we cannot guarantee the other brand compliance and that future firmware upgrades of other Brands’ Fixture (that do not fulfil RDM standards) will make non-compatible what is today compatible (as we cannot influence other Brand development).

  • Page 39: Troubleshooting

    7. TROUBLE SHOOTING Does my fixture need to have minimum firmware requirements to work with CloudIO? The fixture must have on board the CPU FPGA firmware from the version ARM9_HW_14.0.000 onwards. This firmware must be installed in all the connected fixtures; it indeed enables the RDM communication. If even one of the connected lights does not have this firmware installed, you may not be able to see any discovered fixture.
  • Page 40 Clay Paky S.p.A. - Via Pastrengo, 3/b - 24068 Seriate (BG) Italy - Tel. +39-035-654311 - www.claypaky.com...

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