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Summary of Contents for Dish DISHPAY V400c Plus
- Page 1 PAYMENT TERMINAL V400c Plus SELF-INSTALLATION USER MANUAL VERSION: EU - 001 DATE: 2024 – 02 – 01 DISH DIGITAL SOLUTIONS GMBH...
- Page 2 All other trademarks and trade names mentioned in this document are the property of their respective holders. IMPORTANT NOTICE The purchased products, services and features are stipulated by the contract made between DISH and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope.
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Page 3: Table Of Contents
4.2 Reprint a transaction receipt ................................11 4.3 Tipping on device ....................................12 4.4 Dashboard ........................................12 4.5 Device info ........................................13 Step 5: Turn off the terminal .............................. 14 Step 6: Ask for assistance ..............................14 Copyright © DISH Digital Solutions GmbH Page 3... - Page 4 V400c Plus Standalone countertop Payment Terminal, with added printer Note: This user manual only applies to customers who have purchased DISH Pay as a standalone product and do not use it with DISH POS or DISH POS Lite. Copyright © DISH Digital Solutions GmbH...
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Page 5: Get Started
Access Dashboard. • Access Device info. • Turn off the terminal. When you have completed these steps, you are ready to process payments! A more detailed guide can be found in the following. Copyright © DISH Digital Solutions GmbH Page 5... -
Page 6: Step 1: Inspect The Terminal
If any of the above checks fail, please contact our DISH Support Team immediately at www.dish.co/contact. Images are for reference only; actual model may vary depending on the choice of your purchase. -
Page 7: Verify The Content Of Your Box
Receipt paper roll 57 x 40mm (Length x Width) • If any of the described components are missing, please contact our DISH Support Team immediately at www.dish.co/contact. Images are for reference only; actual model may vary depending on the choice of your purchase. -
Page 8: Step 2: Insert The Receipt Paper Roll
Insert the paper roll by placing it into the terminal and ensure that the paper sticks out slightly. Close the cover of the paper roll compartment. Images are for reference only; actual model may vary depending on the choice of your purchase. Copyright © DISH Digital Solutions GmbH Page 8... -
Page 9: Step 3: Install The Terminal
Check out the “Admin menu”: you will need it for various tasks. To open the Admin menu: Select 9 and then the Confirm key. Enter the Admin menu passcode and select the Confirm key. To obtain the passcode, please call the DISH Support Team at www.dish.co/contact. Option Description Configure network settings. -
Page 10: Connect To Your Network
Select the check mark to confirm. • The terminal sets the network as default automatically and connects to it. You will now see a Wi-Fi icon at the top of the display. Copyright © DISH Digital Solutions GmbH Page 10... -
Page 11: Step 4: Optional Actions
Reset > Yes: starts a new reporting period. The Totals from the previous period are no longer shown. • b. Resetting automatically To automatically reset the Totals every day at a specific hour, please contact our DISH Support Team at www.dish.co/contact. 4.2 REPRINT A TRANSACTION RECEIPT... -
Page 12: Tipping On Device
The payment receipt will be automatically printed. The tipping amount will be shown on the receipt. The tipping feature is set by default. If you want to change this setting, please contact our DISH Support Team at www.dish.co/contact. 4.4 DASHBOARD Accepting transactions is a crucial aspect of your business, and monitoring your card turnover is equally important. -
Page 13: Device Info
Merchant account and store that the terminal belongs to. • A button to display a QR code containing device information. When you • contact our DISH Support Team via www.dish.co/contact, they may ask you to scan this QR code. Copyright © DISH Digital Solutions GmbH Page 13... -
Page 14: Step 5: Turn Off The Terminal
S T E P 6 : A S K F O R AS S IS T A N CE If there is an issue with your payment terminal, and you can’t resolve it by yourself, please contact our DISH Support Team at www.dish.co/contact...
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