Troubleshooting; About Bluetooth Device - Philips CEM5000 - annexe 1 User Manual

11 Troubleshooting

Caution
• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power or no sound.
• Car engine is not on. Turn the car engine
on.
• Cable is not correctly connected. Check
connections.
• Fuse is burnt. Replace fuse .
• Volume is too low. Adjust volume.
• If the above solutions cannot help, press
the RESET button.
• Ensure that the track played is of a
compatible format.
Noise in broadcasts.
• Signals are too weak. Select other
stations with stronger signals.
• Check the connection of the car antenna.
• Change broadcast from Stereo to mono .
Cannot play disc
• Ensure that the disc label is inserted with
the printed side facing up.
• Wipe the disc with fi bre cleaning cloth
from the centre to the edge in a straight
line.
• This disc may be defective. Play another
disc.
• Ensure that the CD is a fi nalised CD/
CD-R/CD-RW.
• Ensure that the CD is not encoded with
copyright protection technologies.
28 EN
The CD skips tracks
• Ensure that the CD is not damaged or
dirty.
• Ensure that random mode is deactivated.
Disc cannot be ejected
• Press and hold .
Preset stations lost.
• Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
Display show ERR-1
• The disc, USB or SD device cannot be
read in two minutes.
Display show ERR-3
• USB/SD data error.
• Disc is upside down. Ensure the printed
side is facing up.
Display show ERR-5
• Communication error or component is
damaged.

About Bluetooth device

Cannot pair the Bluetooth enabled device
with the car audio system.
• The device does not support the profi les
required for the system.
• The Bluetooth function of the device is
not enabled. Refer to the user manual of
the device for how to enable the function.
The audio quality is poor after connection
with a Bluetooth-enabled device.
• The microphone is not correctly
positioned. Adjust the position of the
microphone. For example, stick the
microphone onto the dashboard where
close to the driver.
• The Bluetooth reception is poor. Move
the device closer to the car audio system
or remove any obstacle between the
device and the system.