Consumables Warranty - Xerox Phaser 4400 Support Manual

Consumables warranty

Xerox warrants that print cartridges will be free from defects in materials and workmanship until the
original Xerox toner has been depleted. All other Customer Replaceable Consumables (CRCs) will be
covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from
the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the
Customer must notify Xerox or its authorized service representative of the defect before the expiration
of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED
TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THE
CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Xerox
procedure.
These warranties shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. Xerox shall not be obligated under these warranties:
a. to repair damage resulting from attempts by personnel other than Xerox representatives to
install, repair or service the product unless directed by a Xerox representative;
b. to repair damage, malfunction, or degradation of performance resulting from improper use or
connection to incompatible equipment or memory;
c. to repair damage, malfunction, or degradation of performance caused by the use of non-
Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox supplies not
specified for use with this printer;
d. to repair a product or CRC that has been modified or integrated with other products when the
effect of such modification or integration increases the time or difficulty of servicing the
product or CRC;
e. to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of
performance resulting from failure to perform user maintenance and cleaning as prescribed
in published product materials;
f.
to repair damage, malfunction, or degradation of performance resulting from use of the
product in an environment not meeting the operating specifications set forth in the user
manual;
g. to repair this product after the limit of its duty cycle has been reached; all service thereafter
shall be billed on a time and material basis;
h. to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in
any way;
i. to support software not supplied by Xerox;
j. to provide software or firmware updates or upgrades.
THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT
AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION.
XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE
PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND
EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE
WARRANTIES.
Phaser™ 4400 Laser Printer
Printer Warranty
7