Responsibilities; Xerox Responsibilities - Xerox DocuColor 2060 Installation Planning Manual

Preparing for installation

Responsibilities

Xerox responsibilities

4-2
This section describes your site responsibilities and the
responsibilities of your service representatives. Included are
some joint responsibilities.
This section lists the responsibilities of the service
representatives and system analysts before, during, and after
installation:
• Site selection
– Assist in site selection
– Inspect and approve the site.
• Installation
– Schedule the delivery of the hardware
– Monitor installation activities
– Assist you in ordering any supplies required
– Configure system parameters
– Assist with the configuration of input and output profiles
for use with third-party finishing devices
– Install the DocuColor 2060 NPS/IPS system
– Install optional Sixth Sense hardware and software.
• Training
– Provide initial operator training
– Provide information and assistance in registering for
Xerox Customer Education classes or obtaining tutorials.
• Service
– Review preventive maintenance schedules and service
call procedures
– Provide ongoing maintenance
– Assist in resolving hardware and software problems.
Installation Planning Guide