Routine maintenance
Meter reading and reporting
Installation Planning Guide
•
Placing service calls for hardware problems
•
Obtaining assistance in solving software-related problems.
As installation coordinator, it is your responsibility to designate
the staff members responsible for these tasks.
A number of routine maintenance tasks must be performed to
ensure maximum efficiency of your printer. These tasks include:
•
Adding standard dry ink to your printer
•
Adding colored dry ink to your printer
•
Changing the CCU for colored dry ink in your printer
•
Adding fuser lubricant
•
Replacing the dry ink and developer waste containers
•
Cleaning the exterior surfaces of the system.
Step-by-step instructions for performing these tasks are
contained in your Guide to Performing Routine Maintenance. You
need to decide how many operators will be responsible for
performing these tasks. Most maintenance tasks are covered in
the initial operator training provided shortly after installation.
NOTE: Only operators who have completed the Xerox
Advanced Customer Training (ACT) or eXcellerate courses or
equivalent advanced customer training can replace stitcher wire.
Refer to the "Xerox support services" appendix of this guide for
additional information on training.
As print jobs are processed, the printer controller accumulates,
saves, and maintains usage data.
During the last five working days of each month, you need to
review and transmit the data to Xerox for billing purposes. Refer
to your Guide to Performing Routine Maintenance for complete
instructions on how to report meter readings.
Installation
8-5