Status Code Chart
Ensure that there is paper in the selected paper tray.
Ensure that the Paper Tray is closed properly.
Paper may not have fed all the way into the WorkCentre.
(Refer to Loading Paper and Flashing
Copy paper has misfed. (Refer to Clearing the Paper
The toner indicator on the copier diagram will light when the
toner supply is low. Approximately 10 more copies can be
made, but you should have a replacement cartridge in
stock. When the J1 status code is displayed, the machine
will stop operating until the toner cartridge is replaced.
The drum cartridge indicator on the machine diagram lights
when the drum is near the end of life. Approximately 1,000
more copies can be made, but you should have a
replacement cartridge in stock. When the J2 status code is
displayed, the machine will stop operating until the drum
cartridge is replaced.
The front or side cover is open. Close the cover.
Install the toner cartridge.
A1 – A2
Remove misfed paper from the Single Pass Feeder. Refer
to A1 – A2 Single Pass Feeder Misfeed/Automatic
Document Feeder for detailed instructions.
Ensure that the shipping screw is removed.
Switch OFF the Main Power. Wait approximately 5
seconds. Switch ON the Main Power. If the status code
H2 – H4
continues, call for service.
L3 – L5
U2 – U5