Troubleshooting The Docucolor; Troubleshooting During Setup From The Control Panel - Xerox DocuColor 5750 Administrator's Manual

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4-3 Troubleshooting the DocuColor

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After this Setup screen:
Protocol Setup or Service
Setup (Network Setup)
Reduce unnecessary two-way communication
Remote users running Spooler or Downloader, especially with frequent updates, may
have a significant effect on DocuColor performance.
Make sure you have adequate disk space on the color server
An administrator can print or delete jobs that are in the Printed queue. Consider print-
ing or offloading inactive jobs. If disk space on the color server is frequently low, you
can disable the Printed queue (in Server Setup).
To move or remove queued jobs, use the Spooler or WebSpooler. When you free up
disk space by removing inactive jobs, new jobs are spooled and printed more quickly.
An internal hard drive upgrade may be available. Check with your service representa-
tive for more information.
Troubleshooting the DocuColor
Startup diagnostics are described in your service documentation. Contact your
authorized service/support center if you see any startup error messages on the
DocuColor Control Panel, or if the DocuColor does not reach Idle status.

Troubleshooting during Setup from the Control Panel

The following section explains some error and alert messages that you may see during
DocuColor Setup that might not be self-explanatory.
Network Setup messages
This message:
You must first enable
a network port.
Means:
At least one network port (Ethernet or Token Ring)
Ethernet must be enabled in Port Setup before Protocol
Setup or Service Setup.