Have you recently been painting, staining or varnishing in
the area where your washer/dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, re-wash and dry the clothing.
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL
To locate FSP
replacement parts in your area:
In the U.S.A., call the Customer Interaction Center at
1-800-253-1301, or your nearest designated service center.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Gearcase assembly covered by your warranty