The water dispenser will not operate properly
Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See "Water Supply Requirements."
Kink in the home water source line? Straighten the water
New installation? Flush and fill the water system.
Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
Is a reverse osmosis water filtration system connected to
your cold water supply? See "Water Supply Requirements."
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
Glass not being held under the dispenser long enough?
Hold the glass under the dispenser for 2 to 3 seconds after
releasing the dispenser lever/pad.
New installation? Flush the water system. See "Prepare the
Water System" or "Water and Ice Dispensers."
Recently changed water filter? Flush the water system. See
"Prepare the Water System" or "Water and Ice Dispensers."
The dispenser water is not cool enough (on some models)
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
New installation? Allow 24 hours after installation for the
water supply to cool completely.
Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See "Water
To order replacement filters, call 1-800-442-9991 and ask for the
part number listed below or contact your authorized Whirlpool
dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner and Polish:
Order Part #4396095
Standard Base Filter Cartridge:
Order Part #4396841 (T2RFWG2 and P2RFWG2)
WATER FILTER CERTIFICATIONS