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MAINTENANCE AND TROUBLESHOOTING
MAINTENANCE
Regular maintenance is important for optimal
performance and to reduce wear. Inspect and properly
tighten all parts each time the elliptical is used.
Replace any worn parts immediately. Use only
manufacturer-supplied parts.
To clean the elliptical, use a damp cloth and a small
amount of mild soap. IMPORTANT: To avoid damage
to the console, keep liquids away from the console
and keep the console out of direct sunlight.
TROUBLESHOOTING
Many problems can be
solved with the simple
steps in this section.
Find the symptom that
applies, and follow the
steps listed. If further
assistance is needed,
go to my.iFIT.com, scan
the QR code at the right,
or call 1-833-680-IFIT
(1-833-680-4348).
INCLINE SYSTEM TROUBLESHOOTING
If the ramp does not move to the correct incline level,
see step HOW TO CHANGE CONSOLE SETTINGS
on page 29 and calibrate the incline system.
CONSOLE TROUBLESHOOTING
If the console does not turn on, make sure that the
power cord is fully plugged in and that the power
switch is in the reset position. If there are exterior wires
on the console, make sure that the connectors on the
wires are oriented correctly and are connected firmly.
If you are having problems connecting the console to
a wireless network or if you are having problems with
your iFIT account or iFIT workouts, go to my.iFIT.com.
If the console does not
boot up properly, or if
the console freezes
and does not respond,
reset the console to the
factory default settings.
IMPORTANT: Doing
this will erase all cus-
tom settings you have
made to the console.
Resetting the console
requires two people. First, press the power switch and
unplug the power cord. Next, locate the small reset
opening (A) on the top of the console. Using a bent
paper clip, press and hold the reset button inside of the
opening, and have a second person plug in the power
cord and press the power switch. Continue holding the
reset button until the console turns on. When the reset
operation is complete, the console will turn off and then
turn back on. If it does not, press the power switch
off and then on again. Once the console turns on,
check for firmware updates (see HOW TO CHANGE
CONSOLE SETTINGS page 29). Note: It may take
up to a few minutes for the console to be ready for
use.
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