NEC DT400 User Manual
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DT400/DT800
USER'S GUIDE
(1) Microphone
(2) Call Indicator Lamp
Lamp at top corner of DT Series Display flashes when a call
terminates to the terminal. Lamp lights steadily when a
message has been left.
(3)
LCD (Note 1)
The LCD has A 24-character, 4- line capability. Top line is used
exclusively for the status icons.
4:26 PM TUE 12 FEB 2020
[SPD Name ][ Headset ][ Mic ][ >>>]
(4)
Exit
The user can exit from the Help key mode by pressing this key.
(5) Soft Keys
Any feature shown at the bottom of the LCD is available. The
appropriate feature key is displayed on the screen according to
the call handling process.
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Frequently Asked Questions (16)

  • How do I program speed dial on my NEC DT400 phone?

    To program a speed dial key:

    1. Press the Feature button.
    2. Press the desired Speed Dial key.
    3. Enter the desired telephone number or feature access code on the keypad.
    4. Press Feature again to save the number.

    To register a name for the speed dial number:

    1. Press the SPD NAME button (LCD display).
    2. Press the desired One-Touch Speed Calling key.
    3. Enter the desired name on the keypad.
    4. Press the >>> button TWICE on the upper display.
    5. Press SET to save the name.
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  • How do I transfer a call on my NEC DT400 phone?

    To transfer a call:

    1. After conversing, ask the party to hold.
    2. Press Transfer. You will receive an interrupted dial tone.
    3. Dial the destination station's extension.
    4. Hang up or wait for an answer.

    For more information, see pages 4 and 8 of the manual.
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  • How do I put a call on hold on my NEC DT400 phone?

    To place a call on hold, press the Hold key. The held line will wink and flash.

    To place a call on exclusive hold, press the Hold key twice. The line appearance will indicate an interrupted wink.


    For more information, see pages 4 and 7 of the manual.
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  • How do I adjust the volume of the ringer, handset, or speaker on my NEC DT400 phone?

    To adjust the volume:

    • Ringer Tone: Press the Up/Down key during ringing.
    • Handset Receiver: Press the Up/Down key when the phone is off-hook or during a call.
    • Speaker: Press the Up/Down key during speakerphone operation or during a call.

    For more information, see page 4 of the manual.
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  • How do I set up call forwarding on my NEC DT400 phone?

    To set up Call Forwarding for all calls:

    1. Press Speaker key or lift the handset.
    2. Receive dial tone.
    3. Press CF-AllCalls key.
    4. Receive special dial tone.
    5. Dial the destination station or 9 and the outside telephone number.
    6. Receive service set tone.
    7. The CF-AllCalls LED will light.
    8. Press Speaker key or hang up. Call Forwarding for all calls is now set.

    To set up Call Forwarding for busy or no answer:

    1. Press Speaker key or lift the handset.
    2. Receive dial tone.
    3. Press CF-NoAnswer key.
    4. Receive special dial tone.
    5. Dial the destination station or 9 and the outside telephone number.
    6. Receive service set tone.
    7. The CF-NoAnswer LED will light.
    8. Press Speaker key or hang up. Call Forwarding for busy/no answer is now set.

    For more information, see page 10 of the manual.
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  • How do I cancel call forwarding on my NEC DT400 phone?

    To cancel Call Forwarding for all calls:

    1. Press Speaker key or lift the handset.
    2. Press CF-AllCalls key.
    3. The LED on CF-AllCalls will go out.
    4. Press Speaker key or hang up the phone.

    To cancel Call Forwarding for busy or no answer:

    1. Press Speaker key or lift the handset.
    2. Press CF-NoAnswer key.
    3. The LED on CF-NoAnswer will go out.
    4. Press Speaker key or hang up the phone.

    For more information, see page 10 of the manual.
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  • Why is the red light flashing on my NEC DT400 phone?

    The red light on your phone may flash for the following reasons:

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  • How do I set up a conference call on my NEC DT400 phone?

    To set up a conference call:

    1. With a call in progress, ask the party to hold.
    2. Press the Transfer key, and you will receive an interrupted dial tone.
    3. Dial the desired number.
    4. After the call is answered, press the Conf key.

    A three-way conference will be established. If one party hangs up, the other two will remain connected.


    For more information, see page 8 of the manual.
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  • Why is the green light flashing on my NEC DT400 phone?

    The green light on your phone may flash in the following situations:

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  • How do I change the name displayed on my NEC DT400 phone?

    To change the name displayed on the LCD (which is associated with a One-Touch Speed Dial key):

    1. Press the SPD NAME button (LCD display).
    2. Press the desired One-Touch Speed Calling key.
    3. Enter the desired name on the keypad.
    4. Press the >>> button TWICE on the upper display.
    5. Press SET to save the name.

    For more information, see pages 2, 3 and 9 of the manual.
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  • How do I change the ringtone on my NEC DT400 phone?

    To change the ringtone:

    1. Press the MENU key.
    2. Go to SETTING.
    3. Select [1] User Setting.
    4. Select [1] Incoming Call.
    5. Select [4] Ring Tone.
    6. Select [1] External Call (use the Cursor (up down enter) to select a ringtone).
    7. Press EXIT to exit settings.

    For more information, see page 5 of the manual.
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  • How do I use the speakerphone function on my NEC DT400 phone?

    The built-in speaker can be used for hands-free dialing and monitoring. To use the speakerphone function when making or answering a call, press the Speaker key or lift the handset.

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  • How do I access the corporate directory or contacts on my NEC DT400 phone?

    You can access the directory using the 4-way Scroll RIGHT key, which is designated as the Directory key.


    For more information, see page 3 of the manual.
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  • How do I save a phone number on my NEC DT400 telephone?

    To save a phone number:

    1. Press Speaker key or lift the handset.
    2. Dial the desired telephone number.
    3. Press >>>, then press the S&R key. The dialed number is now stored.

    For more information, see page 11 of the manual.
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  • How do I mute my NEC DT400 phone?

    To mute your phone's microphone, press the Soft Key associated with the MIC Display or press Feature and 1.


    For more information, see page 5 of the manual.
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  • How do I adjust the display contrast or brightness on my NEC DT400 phone?

    To adjust the display contrast, press the Up/Down key while the phone is on-hook.

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Questions and answers

Natasha Stanke
April 10, 2025

My phone does not ring when a call is transferred to my phone. My phone rings when an outside caller calls in, but not when someone internally is trying to transfer a call to me.

1 comments:
Mr. Anderson
April 10, 2025

The NEC DT400 phone may not ring for transferred internal calls if the internal ring tone is set to a tone that is hard to hear or silent. You can change the internal ring tone by pressing the speaker button, dialing 720, selecting option 1 for internal calls, choosing a tone from 1 to 8, and pressing speaker again to save.

This answer is automatically generated

JAMIE AUTHEMENT
September 17, 2025

How to set an internal page to not ring, but instead go through the speaker as a page.

Mary Padro
July 14, 2025

How to specify the number of rings before VM picks up?

Corinna Payne
April 28, 2025

how to program for head set NEC DT400

This manual is also suitable for:

Dt800

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