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Pegasus Inselrad Translation Of The Original Operating Instructions

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KEEP SAFE FOR LATER REFERENCE
TRANSLATION OF THE ORIGINAL
OPERATING INSTRUCTIONS
Inselrad, Passion, Premio, Savona Evo 10, Servicebike, Solero,
Strong, Swing, Tecaro Evo, Tourina, Urbano
19-16-3003, 19-16-3004, 19-16-3006, 19-17-1043, 19-17-1044, 19-17-1045, 19-17-1048, 19-17-1051,
19-17-1056, 19-17-1057, 19-17-3001, 19-17-3001, 19-17-3002, 19-17-3004, 19-17-3005, 19-17-3006,
19-17-3052, 19-17-3053, 19-17-3054, 19-17-3055, 19-17-3057, 19-17-3058, 19-17-3059, 19-17-3061,
19-17-3062, 19-17-3063, 19-17-3067, 19-17-3068, 19-17-3071, 19-17-3076, 19-17-3081, 19-17-3082,
19-17-3083, 19-17-3084, 19-17-3086, 19-17-3087, 19-17-3088, 19-17-3089, 19-17-3090, 19-17-3091,
19-17-3092, 19-17-3093, 19-17-3095, 19-17-3099, 19-17-3100, 19-17-3101, 19-17-3102, 19-17-3103,
19-17-3104, 19-17-3107, 19-17-3108, 19-17-3109, 19-17-3111, 19-17-3112, 19-17-3113, 19-17-3118,
19-17-3130, 19-17-3134, 19-17-3135, 19-17-3136, 19-17-4004, 19-17-4005, 19-17-4006, 19-17-4035,
19-17-4036, 19-17-4037, 19-17-4073, 19-17-4074, 19-17-4075, 19-17-4082, 19-17-4083, 19-17-4084,
19-17-4085, 19-17-4086, 19-17-4087, 19-17-4090, 19-17-4091, 19-17-4092, 19-17-4093
034-03245 • 1.0 • 10. September 2018
IMPORTANT
READ CAREFULLY BEFORE USE
E-BIKES 2019
EN

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  • Page 1 KEEP SAFE FOR LATER REFERENCE TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS E-BIKES 2019 Inselrad, Passion, Premio, Savona Evo 10, Servicebike, Solero, Strong, Swing, Tecaro Evo, Tourina, Urbano 19-16-3003, 19-16-3004, 19-16-3006, 19-17-1043, 19-17-1044, 19-17-1045, 19-17-1048, 19-17-1051, 19-17-1056, 19-17-1057, 19-17-3001, 19-17-3001, 19-17-3002, 19-17-3004, 19-17-3005, 19-17-3006,...
  • Page 2 Copyright © ZEG Zweirad-Einkaufs-Genossenschaft eG Distribution or reproduction of these operating instructions and utilisation or communication of their content is prohibited unless expressly approved. Any infringement will render the offender liable for compensation. All rights reserved in the event that a patent, utility model or industrial design is registered.
  • Page 3 Data sheet Surname, first name of the purchaser: Date of purchase: Model: Frame number: Type number: Unladen weight (kg): Tyre size: Recommended tyre pressure (bar)*: front: rear: Wheel circumference (mm): Company stamp and signature: *After a tyre change, refer to the tyre markings for the permitted tyre pressures and make sure that they are observed.

  • Page 4: Table Of Contents

    Table of contents Table of contents About these instructions Manufacturer Laws, standards and directives Other valid documents Subject to change Language For your safety 1.6.1 Instruction, training and customer service 1.6.2 Basic safety notes 1.6.3 Warnings 1.6.4 Safety markings For your information 1.7.1 Instructions for actions 1.7.2...
  • Page 5 Table of contents 3.3.3 Suspension fork structure Brake system 3.4.1 Rim brake 3.4.2 Disc brake 3.4.3 Back-pedal brake Electric drive system 3.5.1 Battery 3.5.1.1 Charge status indicator 3.5.2 Driving light 3.5.3 Display 3.5.3.1 Operating elements 3.5.3.2 USB port 3.5.3.3 Displays 3.5.4 Control panel Technical data...
  • Page 6 Table of contents Before the first ride Adjusting the saddle 6.1.1 Adjusting the saddle tilt 6.1.2 Determining the seat height 6.1.3 Adjusting the seat height with quick release 6.1.4 Setting the height-adjustable seat post 6.1.4.1 Lowering the saddle 6.1.4.2 Raising the saddle 6.1.5 Adjusting the seat position Setting the handlebars...
  • Page 7 Table of contents 7.5.4 Charging the battery 7.5.5 Charging the dual battery 7.5.5.1 Charging process when two batteries are used 7.5.5.2 Charging process when one rechargeable battery is used 7.5.6 Waking the battery Electric drive system 7.6.1 Switching on the drive system 7.6.2 Switching off the drive system 7.6.3...
  • Page 8 Table of contents 8.1.2.1 Cleaning the frame 8.1.2.2 Cleaning the stem 8.1.2.3 Cleaning the rear frame damper 8.1.2.4 Cleaning the wheel 8.1.2.5 Cleaning the drive elements 8.1.2.6 Cleaning the chain 8.1.2.7 Cleaning the battery 8.1.2.8 Cleaning the drive unit 8.1.2.9 Cleaning the display 8.1.2.10 Cleaning the brake...
  • Page 9 Table of contents 8.4.4.2 Cable-operated gear shift, dual-cable 8.4.4.3 Cable-operated twist grip, dual-cable 8.4.5 Offsetting brake lining wear 8.4.5.1 Hydraulically operated rim brake 8.4.5.2 Hydraulically operated disc brake 8.4.6 Replacing the lighting 8.4.7 Setting the headlight 8.4.8 Repair by the specialist dealer 8.4.9 Replacing the lighting 8.4.10...

  • Page 10: About These Instructions

    About these instructions About these instructions Read these operating instructions before commissioning the bicycle to ensure you use all the functions correctly and safely. The operating instructions are not a substitute for personal instruction by the supplying specialist dealer. The operating instructions are a component part of the bicycle.

  • Page 11: Laws, Standards And Directives

    About these instructions Laws, standards and directives These operating instructions comply with the essential requirements from: • the Machinery Directive 2006/42/EC, • Electromagnetic Compatibility Directive 2014/30/EU, • EN ISO 12100:2010 Safety of machinery – General principles of design – Risk assessment and reduction, •...

  • Page 12: Subject To Change

    About these instructions Subject to change The information contained in these operating instructions are the approved technical specifications at the time of printing. Any significant changes are included in a new issue of the operating instructions. You will find any modifications to these operating instructions at: www.zeg.de/service/downloads.

  • Page 13: For Your Safety

    About these instructions For your safety The safety concept of the bicycle comprises four elements: • rider and/or operator instruction, and bicycle maintenance and repair by the specialist dealer, • the chapter on general safety, • the warnings in these instructions and •...

  • Page 14: Basic Safety Notes

    About these instructions 1.6.2 Basic safety notes These operating instructions have a chapter with general safety notes [ Chapter 2, page 21]. The  chapter stands out because of its grey background. 1.6.3 Warnings Hazardous situations and actions are marked with warnings.

  • Page 15: Safety Markings

    About these instructions 1.6.4 Safety markings The following safety markings are used on the bicycle's type plates: General warning Adhere to the instructions for use Table 2: Meaning of safety markings For your information 1.7.1 Instructions for actions Instructions for actions are structured in accordance with the following pattern: ...
  • Page 16 About these instructions Suitable for tarmacked and paved roads – no off-road riding or jumps Suitable for tarmacked roads, cycle paths and firm gravel paths and roads, longer sections with moderate slopes and jumps up to 15 cm. Suitable for tarmacked roads, cycle paths and easy to demanding off-road riding, sections with moderate slopes and jumps up to 61 cm.
  • Page 17 About these instructions Read the instructions Separate collection of electrical and electronic devices Separate collection of batteries Must not be thrown into fire (burning prohibited) Battery must not be opened Device of protection class II Only suitable for use indoors Fuse (device fuse) EU conformity Recyclable material...

  • Page 18: Language Conventions

    About these instructions 1.7.3 Language conventions The bicycle described in these operating instructions may be equipped with alternative components. The equipment of the bicycle is defined by the respective type number. Where applicable, the word Alternative beneath the heading indicates alternatively used components.

  • Page 19: Type Plate

    About these instructions Type plate The type plate is situated on the frame. The type plate features the following information: ZEG Zweirad-Einkaufs- Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Typ: 19-16-0001 EPAC nach EN 15194 0,25 kW / 25 km/h zGG 180 kg EPAC 25 kg BJ 2018 / MJ 2019...

  • Page 20: Identifying

    Identification number of the operating instructions 1.9.2 Bicycle These Pegasus operating instructions refer to the model year 2019. The production period is from August 2018 to July 2019. They are issued in August 2018. The operating instructions are a component part of the...
  • Page 21 Premio E5F Belt Comfort City and trekking bicycle 19-17-3111 Premio Evo Nue (Belt) City and trekking bicycle 19-17-3112 Premio Evo Nue (Belt) City and trekking bicycle 19-17-3113 Premio Evo Nue (Belt) City and trekking bicycle Table 7: Pegasus BOSCH Intuvia models for 2019 034-03245_1.0_10.09.2018...
  • Page 22 City and trekking bicycle 19-17-4091 Solero Evo 9 LT City and trekking bicycle 19-17-4092 Solero Evo 9 LT City and trekking bicycle 19-17-4093 Solero Evo 9 LT City and trekking bicycle Table 7: Pegasus BOSCH Intuvia models for 2019 034-03245_1.0_10.09.2018...

  • Page 23: Safety

    Safety Safety Requirements for the rider If there are no legal requirements for riders of electrically power-assisted cycles, we recommend that the rider should be a minimum 14 years of age and have experience with muscle-powered bicycles. The physical and mental abilities of the rider must be sufficient for riding on public roads.

  • Page 24: Proper Use

    Safety Proper use The bicycle is designed to support a maximum speed of 25 km/h. The bicycle may only be used in a perfect, fully functional condition. National requirements may apply to the bicycle which differ from the standard equipment. For riding on public roads, some special regulations apply in relation to the driving light, reflectors and other components.

  • Page 25: Improper Use

    Safety Improper use Failure to adhere to the proper use poses a risk of personal injury and material damage. The bicycle is not suitable for the following uses: • when the electrical drive system has been manipulated • when the permitted gross load weight is exceeded •...

  • Page 26: Duty To Take Care

    Safety Duty to take care The safety of the bicycle can only be assured if all the necessary measures are taken. 2.6.1 Rider The rider: • receives instruction before the first ride. They can clarify any questions relating to the operating instructions with the operator or specialist dealer •...

  • Page 27: Description

    Description Description Overview 14 15 Figure 2: Bicycle viewed from the right, example showing Comfort 5 Belt Front wheel Fork Headlight Front mudguard Handlebars Stem Frame Seat post Saddle Pannier rack Reflector and rear light Rear mudguard Rear wheel Chain Chain guard Frame number and type plate 034-03245_1.0_10.09.2018...

  • Page 28: Handlebars

    Description Handlebars Figure 3: Detailed view of bicycle from rider position, example Rear brake lever Bell Headlight Control panel Front brake lever Control panel Fork lock on suspension fork head Shifter 034-03245_1.0_10.09.2018...

  • Page 29: Wheel And Fork

    Description Wheel and fork Figure 4: Components of the wheel – example showing front wheel Tyre Suspension fork head with setting wheel Fork Spoke Quick release Valve Fork end of the suspension fork 3.3.1 Valve Each wheel has a valve. It is used to fill the tyre with air.
  • Page 30 Description Dunlop valve The rider can easily exchange the valve and quickly release the air. The air pressure cannot be measured with this valve. Presta valve The presta valve requires a smaller hole in the rim, which is why it is especially suitable for the narrow rims of racing bicycles.

  • Page 31: Suspension

    Description 3.3.2 Suspension Steel suspension forks are installed in this series of models. In comparison to rigid forks, suspension forks improve contact with the ground and thus comfort. Figure 5: Bicycle without suspension (1) and with suspension (2) when riding over an obstacle The suspension prevents an impact, such as one caused by a stone lying in the bike's path, from being channelled directly into the rider's body via the fork.

  • Page 32: Suspension Fork Structure

    Description 3.3.3 Suspension fork structure Figure 6: Example showing Suntour fork The stem and handlebars are fastened to the fork shaft (1). The wheel is fastened to the quick release axle (6). Other elements: The compression setting (2), crown (3), Q-Loc (5), dust seal (6), fork end for quick release (7), stanchion (8) and spring (9) 034-03245_1.0_10.09.2018...

  • Page 33: Brake System

    Description Brake system The bicycle's brake system comprises either a hydraulic: • rim brake on the front and rear wheels, • disc brake on the front and rear wheels or • a rim brake on the front and rear wheels and an additional back-pedal brake.
  • Page 34 Description The hydraulic rim brake features a locking lever Figure 8: Rim brake locking lever, closed (1) and open (2) The rim brake locking lever is not marked with any lettering. Only a specialist dealer may set the rim brake locking lever.

  • Page 35: Disc Brake

    Description 3.4.2 Disc brake Alternative Figure 9: Bicycle brake system with a disc brake, example Brake disc Brake caliper with brake linings Handlebars with brake levers Front wheel brake disc Rear wheel brake disc On a bicycle with a disc brake, the brake disc is screwed permanently to the hub of the wheel.

  • Page 36: Back-Pedal Brake

    Description 3.4.3 Back-pedal brake Alternative Figure 10: Brake system with a back-pedal brake, example Rear wheel rim brake Handlebars with brake levers Front wheel rim brake Pedal Back-pedal brake The back-pedal brake stops the movement of the rear wheel when the rider pedals in the opposite direction to the direction of travel.

  • Page 37: Electric Drive System

    Description Electric drive system The bicycle is driven by muscle power via the chain drive. The force which is applied by pedalling in the direction of travel, drives the front chain wheel. The chain transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 38 Description The electric drive system is made up of 8 components: Figure 12: Diagram of electric drive system Headlight Display Control panel Integrated battery Down tube battery Seat tube battery or Pannier rack battery Rear light Electric gear shift (alternative) Motor •...

  • Page 39: Battery

    Description The bicycle does not have a separate emergency stop or emergency shut-off button. In case of emergency, the drive system can be interrupted by removing the display. The motor switches off automatically as soon as the rider no longer pedals, the temperature is outside the permitted range, there is an overload or the shut-off speed of 25 km/h has been reached.
  • Page 40 Description Even if the battery is cared for properly, the charge status of the battery reduces as it ages. If the operating time is severely shortened after charging, this is a sign that the battery is spent. Transportation temperature 5 °C–25 °C Ideal transportation temperature 10 °C–15 °C Storage temperature...
  • Page 41 Description Figure 14: Integrated battery details Key for battery lock Retainer guard Securing hook On-Off button (battery) Operating and charge status indicator Integrated battery housing 034-03245_1.0_10.09.2018...

  • Page 42: Charge Status Indicator

    Description Figure 15: Details of pannier rack battery Battery housing Charging port for charger plug Charging port cover Battery lock Key for battery lock Operating and charge status indicator On-Off button (battery) 3.5.1.1 Charge status indicator The five green LEDs on the charge status indicator show the battery charge status when the battery is switched on.

  • Page 43: Driving Light

    Description 3.5.2 Driving light When the driving light is activated, the headlight and the rear light are switched on together. 3.5.3 Display The display controls the drive system with four operating elements and displays the journey data. The rider can switch off the drive system by removing the display.

  • Page 44: Operating Elements

    Description 3.5.3.1 Operating elements The display has four buttons and a USB port. Figure 16: Overview of the structure and operating elements of the display Symbol Display housing Driving light button Info button (display) RESET RESET button On-Off button (display) Display mount USB port USB port protective flap...

  • Page 45: Usb Port

    Description 3.5.3.2 USB port There is a USB port underneath the rubber cover on the right-hand edge of the display. Charge voltage Charging current max. 500 mA Table 11: USB port technical data 3.5.3.3 Displays The display has seven screen displays: TURBO SPORT TOUR...
  • Page 46 Description Level of assistance The higher the level for assistance, the more the drive system assists the rider when pedalling. The following levels of assistance are available. Level of assistance When the drive system is switched on, the motor assistance is switched off. O F F The bicycle can be used like a normal bicycle by simply pedalling.
  • Page 47 Description Level of assistance When the drive system is switched on, the motor assistance is switched off. O F F The bicycle can be used like a normal bicycle by simply pedalling. The push assist system cannot be activated. Limited assistance with maximum E CO efficiency for maximum range Constant assistance, for long-range...
  • Page 48 Description Symbol Meaning The battery is fully charged. The battery needs to be recharged. The LEDs on the battery charge level indicator have gone out. The capacity for drive assistance has been used up and assistance is gently switched off. The remaining capacity is reserved for lighting and the display.
  • Page 49 Description 5. Gear recommendation You can increase the speed and range while applying the same force by selecting the right gear. It is therefore best to follow gear recommendations. The gear recommendation function reacts to excessively slow or excessively quick pedalling and recommends a change of gear.
  • Page 50 Description Journey information Depending on the type of bicycle, the function display may show up to seven items of journey information. The displayed journey information can be switched. Screen display Function C LO C K Current time M AX S PEED Maximum speed reached since the last RESET A V G S P E E D...
  • Page 51 Description Screen display Function P O WER ON HOU RS Display of the total journey duration DIS PL. VX. X.X .X Display software version D U VX. X .X. X Drive system software version D U # X X X X X X X X X Drive system serial number S ERV IC E MM /YY YY (Alternative) defined inspection date...

  • Page 52: Control Panel

    Description 3.5.4 Control panel The control panel has four buttons. Figure 18: Overview of the control panel Symbol Surname Info button (control panel) Control panel W A L K Push assist button Plus button – Minus button Table 19: Overview of the control panel 034-03245_1.0_10.09.2018...

  • Page 53: Technical Data

    Technical data Technical data Bicycle Transportation temperature 5 °C–25 °C Ideal transportation temperature 10 °C–15 °C Storage temperature 5 °C–25 °C Ideal storage temperature 10 °C–15 °C Operation temperature 5 °C–35 °C Working environment temperature 15 °C–25 °C Charging temperature 10 °C–30 °C Power output/system 250 W (0.25 kW)
  • Page 54 Technical data Display Internal lithium ion battery 3.7 V, 230 mAh Operating temperature -5 °C–40 °C Storage temperature -10 °C–50 °C Charging temperature 0 °C–40 °C Protection rating IP54 (with USB cover closed) Weight about 0.15 kg Table 22: Display technical data Emissions A-weighted emission sound pressure level <...
  • Page 55 Technical data Tightening torque Axle nut tightening torque 35 Nm - 40 Nm Handlebars clamping screw maximum 5 Nm - 7 Nm tightening torque* Table 25: Tightening torque values* *if there is no other data on the component 034-03245_1.0_10.09.2018...

  • Page 56: Transportation, Storage And Assembly

    Transportation, storage and assembly Transportation, storage and assembly Transportation C r a s h c a u s e d b y u n i n t e n t i o n a l a c t i v a t i o n CAUTION There is a risk of injury if the drive system is activated unintentionally.
  • Page 57 Transportation, storage and assembly Bicycle rack systems which secure the bicycle NOTICE standing on its head by the handlebars or frame, generate inadmissible forces on the components during transportation. This can cause the supporting parts to break.  Never use bicycle rack systems which secure the bicycle standing on its head by the handlebars or frame.

  • Page 58: Using The Transport Securing System

    Transportation, storage and assembly 5.1.1 Using the transport securing system  Insert the transport securing devices between the brake linings.  The transport securing device is squeezed between the two linings. Figure 19: Fastening the transport securing device Storing R i s k o f f i r e a n d e x p l o s i o n d u e t o h i g h CAUTION t e m p e ra t u r e s Excessively high temperatures damage the battery.

  • Page 59: Break In Operation

    Transportation, storage and assembly  If the bicycle features a hydraulic seat post, fix only the lower seat post or the frame into a fitting stand to prevent damage to the upper seat post and the seat post lever.  Never place a bicycle with a hydraulic seat post upside down on the floor;...

  • Page 60: Preparing A Break In Operation

    Transportation, storage and assembly 5.2.1.1 Preparing a break in operation  Remove the battery from the bicycle.  Charge the battery to around 60% (three to four LEDs of the charge status indicator light up).  The bicycle has to be cleaned with a damp cloth and preserved with wax spray.

  • Page 61: Assembly

    Transportation, storage and assembly Assembly Crushing caused by unintentional activation CAUTION There is a risk of injury if the drive system is activated unintentionally.  Remove the battery if the battery is not absolutely necessary for assembly.  Assemble the bicycle in a clean and dry environment. ...

  • Page 62: Unpacking

    Transportation, storage and assembly 5.3.2 Unpacking Hand injuries caused by cardboard packaging CAUTION The shipping carton is closed with metal staples. There is a risk of puncture wounds and cuts when unpacking and crushing the packaging.  Wear suitable hand protection. ...

  • Page 63: Commissioning

    Transportation, storage and assembly 5.3.4 Commissioning Fire and explosion caused by incorrect charger CAUTION Batteries which are charged with an unsuitable charger, may become internally damaged. This may result in fire or an explosion.  Only ever use the battery with the supplied charger. ...
  • Page 64 Transportation, storage and assembly Initial commissioning check list  Check the battery The battery is supplied partially charged. Fully charge the  battery to ensure full power  Mount the wheels, quick release and pedals.  Re-adjust the quick release clamping force if necessary. Thoroughly degrease the brake discs in disc brakes or the brake ...

  • Page 65: Checking The Battery

    Transportation, storage and assembly 5.3.4.1 Checking the battery Risk of fire and explosion due to faulty battery WARNING The safety electronics on damaged or faulty batteries may fail. The residual voltage can cause a short circuit. The batteries may self-ignite and explode. ...

  • Page 66: Mounting The Wheel In The Suntour Fork

    Transportation, storage and assembly 5.3.5 Mounting the wheel in the Suntour fork Alternative 5.3.5.1 Mounting the wheel with screw-on axle (15 mm) Alternative  Insert the axle completely on the drive side. Figure 20: Fully inserting the axle  Tighten the axle with a 5 mm hexagon socket spanner to 8–10 Nm.
  • Page 67 Transportation, storage and assembly  Insert the securing screw on the non-drive side. Figure 22: Pushing the quick release lever into the axle  Tighten the securing screw with a 5 mm hexagon socket spanner to 5–6 Nm.  The lever is mounted Figure 23: Tightening the securing screw 034-03245_1.0_10.09.2018...

  • Page 68: Mounting The Wheel With Screw-On Axle (20 Mm)

    Transportation, storage and assembly 5.3.5.2 Mounting the wheel with screw-on axle (20 mm) Alternative  Insert the axle completely on the drive side. Figure 24: Tightening the inserted axle  Tighten the securing clip with a 4 mm hexagon socket spanner to 7 Nm. Figure 25: Tightening the axle 034-03245_1.0_10.09.2018...

  • Page 69: Mounting The Wheel With A Quick Release Axle

    Transportation, storage and assembly 5.3.5.3 Mounting the wheel with a quick release axle Alternative Crash due to loose quick release axle CAUTION A faulty or incorrectly installed quick release axle may become caught in the brake disc and block the wheel. This will cause a crash.
  • Page 70 Transportation, storage and assembly  Insert the axle into the hub on the drive side. Clamping version II. Figure 26: Pushing the axle into the hub  Tighten the axle with the red handle. Figure 27: Tightening the axle 034-03245_1.0_10.09.2018...
  • Page 71 Transportation, storage and assembly  Push the quick release lever into the axle. Figure 28: Pushing the quick release lever into the axle  Reverse the quick release lever.  The lever is secured. Figure 29: Securing the lever 034-03245_1.0_10.09.2018...
  • Page 72 Transportation, storage and assembly  Check the position and clamping force of the quick release lever. The quick release lever must be flush with the lower housing. You must be able to see a slight impression on the palm of your hand when you close the quick release lever.

  • Page 73: Mounting The Wheel With A Quick Release

    Transportation, storage and assembly 5.3.6 Mounting the wheel with a quick release Alternative Crash caused by unfastened quick release CAUTION A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel. This will cause a crash. ...
  • Page 74 Transportation, storage and assembly  Before mounting, ensure that the quick release flange is extended. Open the lever completely. Figure 32: Closed and opened flange  Push in the quick release until you hear a clicking sound. Make sure that the flange is extended. Figure 33: Pushing the quick release in 034-03245_1.0_10.09.2018...
  • Page 75 Transportation, storage and assembly  Adjust the clamping with a half-open clamping lever until the flange reaches the fork end. Figure 34: Adjusting the clamping  Fully close the quick release. Check the quick release to ensure it is firmly in place and adjust on the flange if necessary.

  • Page 76: Checking The Stem And Handlebars

    Transportation, storage and assembly 5.3.6.1 hecking the stem and handlebars Check connections  Stand in front of the bicycle to check whether the handlebars, stem and fork shaft are firmly attached to one another. Clamp the front wheel between your legs. Grasp the handlebar grips. Try to twist the handlebars towards the front wheel.

  • Page 77: Sale Of The Bicycle

    Transportation, storage and assembly Checking the headset backlash  To check the handlebar headset backlash, close the quick release lever on the stem. Place the fingers of one hand on the upper headset cup, pull the front wheel brake with the other hand and try to push the bicycle backwards and forwards.

  • Page 78: Before The First Ride

    Before the first ride Before the first ride Crash due to incorrectly adjusted torques CAUTION If a screw is fastened too tightly, it may break. If a screw is not fastened enough, it may loosen. This will result in a crash and injuries. ...

  • Page 79: Determining The Seat Height

    Before the first ride  Place the saddle tilt in the horizontal position to adjust the bicycle to your needs for the first time. Figure 36: Horizontal saddle tilt 6.1.2 Determining the seat height  To determine the seat height safely, either push the bicycle near to a wall, so that you can lean on the wall to support yourself or ask another person to hold the bicycle for you.

  • Page 80: Adjusting The Seat Height With Quick Release

    Before the first ride Figure 37: Optimal saddle height 6.1.3 Adjusting the seat height with quick release  Open the quick release on the seat post to change the seat height. To do so, pull the clamping lever away from the seat post. Figure 38: Seat post quick release (3) with clamping lever (5) and adjustment screw (4) in the open position (1) and in the direction of the closed...
  • Page 81 Before the first ride  Set the seat post at the required height. Crash caused by an excessively high seat post CAUTION setting A seat post with is set too high will cause the seat post or the frame to break. This will result in a crash and injuries.

  • Page 82: Setting The Height-Adjustable Seat Post

    Before the first ride 6.1.4 Setting the height-adjustable seat post  When using your seat post for the first time, you must give it a firm push downwards to set it in motion. This is due to the natural tendency of the seal to repel oil from the seal surface.

  • Page 83: Adjusting The Seat Position

    Before the first ride 6.1.5 Adjusting the seat position The saddle can be shifted on the saddle frame. The right horizontal position ensures an optimal leverage position for legs. This prevents knee pain and painful incorrect pelvis positions. If you have displaced the saddle more than 10 mm, you then need to adjust the saddle height again since both settings affect one another.

  • Page 84: Setting The Handlebars

    Before the first ride Setting the handlebars  The handlebars must only be adjusted while the bicycle is stationary.  Unfasten and adjust the designated screw connections, and clamp them with the maximum tightening torque for the clamping screws of the handlebars.

  • Page 85: Adjusting The Handlebar Height

    Before the first ride 6.2.1 Adjusting the handlebar height Crash caused by incorrectly set clamping force CAUTION Excessively high clamping force will damage the quick release and cause it to lose its function. Insufficient clamping force will cause a detrimental transmission of force.

  • Page 86: Turning The Handlebars To The Side

    Before the first ride 6.2.2 urning the handlebars to the side Alternative Crash caused by incorrectly set clamping force CAUTION Excessively high clamping force will damage the quick release and cause it to lose its function. Insufficient clamping force will cause a detrimental transmission of force.

  • Page 87: Checking The Clamping Force Of The Quick Releases

    Before the first ride 6.2.2.1 Checking the clamping force of the quick releases  Open and close the quick releases on the stem or the seat post.  The clamping force is sufficient if the clamping lever can be moved easily from the open final position into the middle and has to be pressed with the fingers or base of the thumb from the middle point onwards.

  • Page 88: Adjusting The Grip Distance

    Before the first ride The pressure point setting is adjusted using the twist knob.  Turn the twist knob towards the plus (+) symbol.  The brake lever moves closer to the handlebar grip. Re-adjust the grip distance as necessary. ...

  • Page 89: Adjusting The Grip Distance On A Magura Brake Lever

    Before the first ride The brake lever grip distance can be adjusted to ensure that it can be reached more easily. Contact your specialist dealer if the brake handle is too far from the handlebars or is hard to use. Figure 45: Brake lever grip distance 6.3.2.1...

  • Page 90: Adjusting The Suspension

    Before the first ride Figure 46: Using the setting screw (2) to adjust the distance from the brake lever to the handlebar grip (1) Adjusting the suspension Crash caused by incorrectly set suspension CAUTION If the suspension is adjusted incorrectly, the fork may become damaged, so that problems may occur when steering.

  • Page 91: Adjusting The Negative Deflection

    Before the first ride 6.4.1 Adjusting the negative deflection Negative deflection is compression caused by the rider's weight, including equipment (such as a backpack), sitting position and frame geometry. Each rider has a different weight and sitting position. Negative deflection depends on the rider's position and weight and should be between 15% and 30% of the maximum fork deflection, depending on the bicycle usage and preferences.

  • Page 92: Adjusting The Air Suspension Fork Negative Deflection

    Before the first ride  The setting wheel may be located under a plastic cover on the suspension fork crown. Remove the plastic cover by pulling it off upwards.  Turn the negative deflection setting wheel in a clockwise direction to increase the spring pre- tensioning.

  • Page 93: Retracting Brake Linings

    Before the first ride Adjusting the tyre pressure  The tyre pressure determines the force required to press the fork together. If the tyre pressure is reduced, the fork slackens more and rebounds less. Figure 48: Screw caps in different designs ...

  • Page 94: Operation

    Operation Operation Crash caused by loose clothing CAUTION Laces, scarves and other loose items may become entangled in the spokes on the wheels and the chain drive. Such damage may cause you to fall from the bicycle and injure yourself. ...
  • Page 95 Operation You can be ride the bicycle within a temperature range between 5 °C and 35 °C. The effectiveness of the drive system is restricted outside of this temperature range. Operation temperature 5 °C–35 °C Moisture penetrating at low temperatures may impair individual bicycle functions due to the open structural design.

  • Page 96: Before Each Ride

    Operation Before each ride Crash caused by difficult-to-spot damage CAUTION If the bicycle topples over or you have a fall or an accident, there may be difficult-to-spot damage to components such as the brake system, quick releases or frame. Such damage may cause you to fall from the bicycle and injure yourself.

  • Page 97: Check List Before Each Ride

    Operation Check list before each ride  Check the bicycle before each ride.  Do not use the bicycle if there are any anomalies.  Check that the bicycle is complete. Check that the lighting, reflector and brake, for instance, are ...

  • Page 98: Using The Kickstand

    Operation Using the kickstand Crash caused by a lowered kickstand CAUTION The kickstand does not fold up automatically. There is a risk of crashing if riding with the kickstand lowered.  Raise the kickstand completely before the ride. The heavy weight of the bicycle may cause the NOTICE kickstand to sink into soft ground and the bicycle may topple and crash over.

  • Page 99: Using The Pannier Rack

    Operation Using the pannier rack Crash caused by loaded pannier rack CAUTION The riding performance of the bicycle changes with a loaded pannier rack, in particular when steering and braking. This can lead to a loss of control. Such damage may cause you to fall from the bicycle and injure yourself.
  • Page 100 Operation The maximum load bearing capacity is indicated on the NOTICE pannier rack.  Never exceed the permitted total weight when packing the bicycle.  Never exceed the maximum load bearing capacity of the pannier rack.  Never modify the pannier rack. ...

  • Page 101: Battery

    Operation Battery Risk of fire and explosion due to faulty battery WARNING The safety electronics on damaged or faulty batteries may fail. The residual voltage can cause a short circuit. The batteries may self-ignite and explode.  Remove batteries with external damage from service immediately and never charge them.
  • Page 102 Operation Fire and explosion caused by short circuit CAUTION Small metal objects may jumper the electrical connections of the battery. The batteries may self- ignite and explode.  Keep paper clips, screws, coins, keys and other small parts away from the battery and do not insert them into the battery.

  • Page 103: Down Tube Battery

    Operation Fire and explosion caused by penetration by water CAUTION The battery is only protected from simple spray water. Penetration by water can cause a short circuit. The battery may self-ignite and explode.  Never immerse the battery in water. ...

  • Page 104: Inserting The Down Tube/Seat Tube Battery

    Operation 7.5.1.2 Inserting the down tube/seat tube battery Figure 49: Removing and inserting the down tube battery  (3) Place the down tube/seat tube battery on the contacts in the lower battery mount.  (4) Remove the key from the lock. ...

  • Page 105: Pannier Rack Battery

    Operation 7.5.2 Pannier rack battery Alternative  Before the battery is to be removed or inserted, switch off the battery and the drive system. 7.5.2.1 Removing the pannier rack battery  (1) Open the battery lock with the key.  (2) Pull the pannier rack battery backwards and out of the pannier rack battery mount.

  • Page 106: Integrated Battery

    Operation 7.5.3 Integrated battery Alternative  Before the battery is to be removed or inserted, switch off the battery and the drive system. 7.5.3.1 Removing the integrated battery Figure 51: Removing the integrated battery  (1) Open the battery lock with the key. ...

  • Page 107: Inserting The Integrated Battery

    Operation 7.5.3.2 Inserting the integrated battery Figure 52: Inserting the integrated battery  (1) Place the battery with the contacts first into the lower mount.  (2) Tilt the integrated battery up, so that it is held by the retainer guard. ...

  • Page 108: Charging The Battery

    Operation 7.5.4 Charging the battery Risk of fire and explosion due to faulty battery WARNING The safety electronics on damaged or faulty batteries may fail. The residual voltage can cause a short circuit. The batteries may self-ignite and explode.  Never charge a defective battery. Fire caused by overheated charger CAUTION The charger heats up when charging the battery.
  • Page 109 Operation  The ambient temperature during the charging process must be within the range from 0 °C to 40 °C.  The battery can remain on the bicycle or be removed for charging.  Interrupting the charging process does not damage the battery.

  • Page 110: Charging The Dual Battery

    Operation 7.5.5 Charging the dual battery Alternative Risk of fire and explosion due to faulty battery WARNING The safety electronics on damaged or faulty batteries may fail. The residual voltage can cause a short circuit. The batteries may self-ignite and explode. ...

  • Page 111: Charging Process When Two Batteries Are Used

    Operation One of the charging sockets is not accessible or is closed with an end cap on bicycles with two batteries.  Charge the batteries using the accessible charging socket only.  Never open a closed charging socket. Charging via a pre-closed charging socket can cause irreparable damage.

  • Page 112: Charging Process When One Rechargeable Battery Is Used

    Operation 7.5.5.2 Charging process when one rechargeable battery is used If you remove the batteries out of their mounts, you can charge each battery individually. If only one battery is used, you will only be able to charge the battery on the bicycle which has an accessible charging socket.

  • Page 113: Electric Drive System

    Operation Electric drive system 7.6.1 Switching on the drive system Crash caused by lack of readiness for braking CAUTION When it is switched on, the drive system can be activated by the application of force on the pedals. There is a risk of a crash if the drive is activated unintentionally, and the brake is not reached.

  • Page 114: Switching Off The Drive System

    Operation  If the drive system is switched on, the drive is activated as soon as the pedals are moved with sufficient force (except if in push assist mode or the level of assistance is "OFF").  The motor power is determined by the level of assistance set on the display.

  • Page 115: Switching On The Drive System From The Control Panel With Display

    Operation 7.6.3 Switching on the drive system from the control panel with display Crash caused by lack of readiness for braking CAUTION When it is switched on, the drive system can be activated by the application of force on the pedals. There is a risk of a crash if the drive is activated unintentionally, and the brake is not reached.

  • Page 116: Switching Off The Drive System

    Operation 7.6.4 Switching off the drive system The system switches off automatically ten minutes after the last command. There are two options for switching off the drive system manually. 1 On-Off key (control panel with display)  Press the On-Off button (control panel with display) once.

  • Page 117: Display

    Operation Display Crash due to distraction CAUTION A lack of concentration while riding increases the risk of an accident. This may cause a crash with serious injuries as a consequence.  Never allow yourself to be distracted by the display. ...

  • Page 118: Securing Display Against Removal

    Operation Attaching the display  Place the display on the mount.  Push the display back as far as it will go. Figure 54: Push the display (2) over the display catch (1) into the mount (3) until it stops 7.7.2 Securing display against removal ...

  • Page 119: Charging The Internal Display Battery

    Operation 7.7.3 Charging the internal display battery The internal display battery discharges when it is not NOTICE used. This can cause damage to the internal display battery.  Charge the internal display battery every 3 months for at least 1 hour. ...

  • Page 120: Using The Usb Port

    Operation 7.7.4 Using the USB port Any moisture which enters through the USB port may NOTICE trigger a short circuit in the display.  Regularly check the position of the rubber cover on the USB port and adjust it as necessary. The USB port can be used to operate external devices which can be connected using a standard micro A/ micro B USB 2.0 cable.

  • Page 121: Using The Push Assist

    Operation 7.7.7 Using the push assist Injury from pedals or wheels CAUTION The pedals and the drive wheel turn when the push assist system is used. There is a risk of injury if the bicycle wheels are not in contact with the ground when the push assist system is used (e.g.

  • Page 122: Using The Driving Light

    Operation 7.7.8 Using the driving light  The drive system needs to be already switched on to turn on the driving light.  Press the driving light button.  The driving light is switched on (driving light symbol is displayed) or switched off (driving light symbol is not displayed).

  • Page 123: Changing The System Settings

    Operation  If you wish to reset the maximum journey information, switch to this function and then press the RESET button until the indicator is reset to zero.  If you wish to reset the Range journey information, switch to this function and then press the RESET button until the indicator is reset to factory setting.
  • Page 124 Operation Screen display Change - C LO C K + You can set the current time. If you press on the setting buttons for a longer period of time, the time will be changed faster. - W H E E L C IR CU M + You can change the value that the manufacturer pre-set by ±...

  • Page 125: Gear Shift

    Operation Gear shift The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute.  It is advisable to stop pedalling briefly when changing gears.

  • Page 126: Using Derailleur Gears

    Operation 7.8.2 Using derailleur gears Figure 56: Down shifter (1) and up shifter (2) on the left (I) and right (II) shift  Select the appropriate gear with the shifter.  The gear shift switches the gear.  The shifter returns to its original position. ...

  • Page 127: Brake

    Operation Brake Hydraulic fluid can be fatal if it is swallowed and DANGER penetrates into the respiratory system Hydraulic fluid may leak out after an accident or due to material fatigue. Hydraulic fluid can be fatal if swallowed and inhaled. First aid treatment ...
  • Page 128 Operation After contact with eyes  Rinse eyes under flowing water for at least ten minutes with the lids open; also rinse under lids. Consult eye doctor if pain or discomfort continues. After ingestion  Rinse out mouth with water Never induce vomiting! Risk of aspiration! ...
  • Page 129 Operation Crash caused by brake failure WARNING Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely. This may cause a crash with serious injuries as a consequence.
  • Page 130 Operation Crash caused by incorrect use CAUTION Handling the brake improperly can lead to loss of control or crashes, which may result in injuries.  Shift your body weight back and down as far as possible.  Practise braking and emergency braking before the bicycle is used in public spaces.

  • Page 131: Using The Brake Lever

    Operation The drive force of the motor is shut off during the ride as soon as the rider no longer pedals. The drive system does not switch off when braking.  In order to achieve optimum braking results, do not pedal while braking.

  • Page 132: Maintenance

    Maintenance Maintenance Cleaning check list  Clean pedals after every ride Clean suspension fork and, if necessary, rear  after every ride frame damper  Cleaning the battery once a month every  Chain (mainly tarmacked road) 250–300 km Basic cleaning and preservation of all at least every six ...
  • Page 133 Maintenance Service check list  Functional check on the suspension fork Every 50 hours Suspension maintenance and dismantling Every 100 hours or at  least every year Complete maintenance of the rear frame  Every 125 hours damper  Inspection by the specialist dealer every six months ...

  • Page 134: Cleaning And Servicing

    Maintenance Cleaning and servicing Crash and falling caused by unintentional activation CAUTION There is a risk of injury if the drive system is activated unintentionally.  Remove the battery before cleaning. The following servicing measures must be performed regularly. Servicing can be performed by the operator and rider.

  • Page 135: Basic Cleaning

    Maintenance 8.1.2 Basic cleaning Crash caused by brake failure CAUTION The braking effect may be unusually weak temporarily after cleaning, servicing or repairing the bicycle. Such damage may cause you to fall from the bicycle and injure yourself.  Never apply care products or oil to the brake discs or brake linings, or the braking surfaces on the rims.
  • Page 136 Maintenance 8.1.2.1 Cleaning the frame  Soak the dirt stains on the frame with dish-washing detergent if the dirt is thick and ingrained.  After leaving it to soak for a time, remove the dirt and mud with a sponge, brush and toothbrush. ...
  • Page 137 Maintenance 8.1.2.5 Cleaning the drive elements  Spray the cassette, the chain wheels and the front derailleur with a degreasing agent.  Clean coarse dirt with a brush after soaking for a short time.  Wash down all parts with dish-washing detergent and a toothbrush.
  • Page 138 Maintenance 8.1.2.7 Cleaning the battery Fire and explosion caused by penetration by water CAUTION The battery is only protected from simple spray water. Penetration by water can cause a short circuit. The battery may self-ignite and explode.  Never clean the battery with a high-pressure water device, water jet or compressed air.
  • Page 139 Maintenance 8.1.2.9 Cleaning the display If water enters into the display, it will be permanently NOTICE damaged.  Never immerse the display in water.  Never clean with a high-pressure water device, water jet or compressed air.  Never use cleaning agent. ...
  • Page 140 Maintenance 8.1.3 Servicing 8.1.3.1 Servicing the frame  Dry frame after cleaning  Spray with care oil Clean off the care oil again after a short time. 8.1.3.2 Servicing the stem  Apply silicone or Teflon oil to the stem shaft tube and the quick release lever pivot point.
  • Page 141 Maintenance 8.1.3.6 Servicing the chain  Grease the chain thoroughly with chain oil after cleaning. 8.1.3.7 Servicing the drive elements  Service Maintain front and rear derailleur articulated shafts and jockey wheels with Teflon spray. 034-03245_1.0_10.09.2018...
  • Page 142 Maintenance Maintenance Crash and falling caused by unintentional activation CAUTION There is a risk of injury if the drive system is activated unintentionally.  Remove the battery before maintenance. The following maintenance measures must be carried out regularly [ Check list, page 130]. They can be ...
  • Page 143 Maintenance • The rims with visible wear indicator are worn as soon as the black, all-round groove on the pad friction surface is no longer visible. We recommend that you also replace the rims with every second brake lining replacement. ...
  • Page 144 Maintenance 8.2.5 Stem  The stem and quick release system should be inspected at regular intervals. The specialist dealer should adjust them if necessary.  If the hexagon socket head screw is also loosened, the headset backlash also needs to be adjusted. Medium-strength thread locker, such as Loctite blue, then needs to be applied to the loosened screws and the screws tightened as per the...
  • Page 145 Maintenance 2 cm Figure 58: Checking the chain and belt tension  If a hub gear is featured, the rear wheel must be pushed backwards or forwards to tighten the chain. This should be done by a specialist only. 8.2.7 USB port Any moisture which enters through the USB port may NOTICE...
  • Page 146 Maintenance Service Crash and falling caused by unintentional activation CAUTION There is a risk of injury if the drive system is activated unintentionally.  Remove the battery before the service. Crash caused by material fatigue CAUTION If the service life of a component has expired, the component may suddenly fail.
  • Page 147 Maintenance  The specialist dealer will fully inspect the interior and exterior of the rear frame damper, overhaul the rear frame damper, replace all air seals of air forks, overhaul the air suspension, change the oil and replace the dust wipers. ...
  • Page 148 Maintenance Adjusting and repairing Crash and falling caused by unintentional CAUTION activation There is a risk of injury if the drive system is activated unintentionally.  Remove the battery before the service. 8.4.1 Use original parts and lubricants only The individual parts of the bicycle have been selected carefully and to matched to each other.
  • Page 149 Maintenance 8.4.2 Axle with quick release Crash caused by unfastened quick release CAUTION A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel. This will cause a crash.  Install the front wheel quick release lever on the opposite side to the brake disc.
  • Page 150 Maintenance 8.4.2.1 Checking the quick release  Check the position and clamping force of the quick release lever. The quick release lever must be flush with the lower housing. You must be able to see a slight impression on the palm of your hand when you close the quick release lever.
  • Page 151 Maintenance 8.4.3 Adjusting the tyre pressure 8.4.3.1 Dunlop valve The tyre pressure cannot be measured on the simple Dunlop valve. The tyre pressure is therefore measured in the filling hose when pumping slowly with the bicycle pump.  It is recommendable to use a bicycle pump with a pressure gauge.
  • Page 152 Maintenance 8.4.3.2 Presta valve  It is recommendable to use a bicycle pump with a pressure gauge. The operating instructions for the bicycle pump must be adhered to.  Unscrew and remove the valve cap.  Open the knurled nut around four turns. ...
  • Page 153 Maintenance 8.4.3.3 Schrader valve  It is recommendable to use a bicycle pump with a pressure gauge. The operating instructions for the bicycle pump must be adhered to.  Unscrew and remove the valve cap.  Connect the bicycle pump. ...
  • Page 154 Maintenance 8.4.4 Adjusting the gear shift If the gears cannot be selected cleanly, the setting for the shift cable tension will need to be adjusted.  Carefully pull the adjusting sleeve away from the shifter housing, turning it in the process. ...
  • Page 155 Maintenance 8.4.4.2 Cable-operated gear shift, dual-cable Alternative  For a smooth gear shift, set the adjusting sleeves underneath the chain stay on the frame.  The shift cable has play of approximately 1 mm when it is pulled out gently. Figure 65: Adjusting sleeves (2) on two alternative versions (A and B) of a dual-cable cable-operated gear shift on the chain stay (1)
  • Page 156 Maintenance 8.4.4.3 Cable-operated twist grip, dual-cable Alternative  For a smooth gear shift, set the adjusting sleeves on the shifter housing.  There is noticeable play of around 2 - 5 mm (1/2 gear) when twisting the twist grip. Figure 66: Twist grip with adjusting sleeves (1) and play of the gear shift (2) 034-03245_1.0_10.09.2018...
  • Page 157 Maintenance 8.4.5 Offsetting brake lining wear 8.4.5.1 Hydraulically operated rim brake Alternative The setting bolt on the brake lever of the hydraulic rim brake is used to offset the brake lining wear. If the profile of the brake linings has a remaining depth of just 1 mm, the brake linings need to be replaced.
  • Page 158 Maintenance 8.4.6 Replacing the lighting Alternatively a 3 watt or 1.5 watt lighting system can be installed.  Only use components of the respective power class for replacement. 8.4.7 Setting the headlight  The headlight must be set, so that its light beam meets the road 10 m in front of the bicycle.
  • Page 159 Maintenance 8.4.9 Replacing the lighting Alternatively a 3 watt or 1.5 watt lighting system can be installed.  Only use components of the respective power class for replacement. 8.4.10 Setting the headlight  The headlight must be set, so that its light beam meets the road 10 m in front of the bicycle.
  • Page 160 Maintenance 8.4.12 First aid Fire and explosion due to faulty batteries WARNING The safety electronics on damaged or faulty batteries may fail. The residual voltage can cause a short circuit. The batteries may self-ignite and explode.  Batteries with external damage must be removed from service immediately.
  • Page 161 Maintenance 8.4.13 The electric drive system or display do not start If the display and/or the drive system do not start up, proceed as follows:  Check whether the battery is switched on. If not, start the battery.  Contact specialist dealer if the charge status indicator LEDs do not light up.
  • Page 162 Maintenance 8.4.13.1 System messages If an error message is displayed, run through the following actions:  Make a note of the system message.  Shut off and re-start the drive system.  If the system message is still displayed, remove and then re-insert the battery.
  • Page 163 Maintenance Code Remedy  540, 605 The bicycle is outside the permitted temperature range.  Switch the bicycle off to cool the drive unit down or warm it up to the permitted temperature range.  Re-start the system.  If the problem persists, contact your specialist dealer.
  • Page 164 Maintenance Accessories For bicycles without a kickstand we recommend a parking stand into which either the front or rear wheel can be inserted securely. The following accessories are recommended: Description Article number Protective cover for electrical 080-41000 ff components Panniers, system component* 080-40946 Rear wheel basket, system 051-20603...
  • Page 165 Maintenance Crash caused by improper handling CAUTION When using child seats, the riding properties and the stability of the bicycle change considerably. This can cause a loss of control, a crash and injuries.  You should practice how to use the child seat safely and reliably before using the bicycle in public spaces.
  • Page 166 Maintenance The specialist dealer will advise you on the choice of right child seat system for the child and the bicycle. The specialist dealer must mount the child seat the first time to ensure that it is safely fitted. When installing a child seat, the specialist dealer makes sure that the seat and the fastening mechanism for the seat are suitable for the bicycle and that all components are installed and firmly fastened.
  • Page 167 Maintenance which do not exceed the permitted values, must be used. Figure 68: Trailer sign The specialist dealer will advise you on the choice of the right trailer system for the bicycle. The specialist dealer must install the trailer the first time to ensure that it is safely fitted.
  • Page 168 Recycling and disposal Recycling and disposal Risk of fire and explosion WARNING The safety electronics on damaged or faulty batteries may fail. The residual voltage can cause a short circuit. The batteries may self-ignite and explode.  Remove batteries with external damage from service immediately and never charge them.
  • Page 169 Recycling and disposal This device is marked according to the European Directive 2012/19/EU on waste electrical and electronic equipment – WEEE. The directive provides the framework for the return and recycling of used devices across the EU. The bicycle, battery, display and charger are recyclable materials.
  • Page 170 Appendix Appendix 10.1 System messages Code Cause Remedy  One or more display buttons are Check whether buttons are jammed because blocked dirt has got into them, for example. Clean the buttons if necessary.  Connection problem with the Have ports and connections checked control panel ...
  • Page 171 Appendix Code Cause Remedy  Error in USB port Re-start the system.  If the problem persists, contact your specialist dealer.  Internal display error Have display checked  Internal drive unit error Re-start the system.  If the problem persists, contact your specialist dealer.
  • Page 172 Appendix Code Cause Remedy  Authentication error Turn off the drive system.  Remove the battery.  Insert the battery again.  Re-start the system.  If the problem persists, contact your specialist dealer.  Incompatible component Insert a compatible display. ...
  • Page 173 Appendix Code Cause Remedy  Battery voltage error Re-start the system.  If the problem persists, contact your specialist dealer.  Charger error Replace the charger.  If the problem persists, contact your specialist dealer.  Internal battery error Re-start the system. ...
  • Page 174 Appendix 10.2 EC declaration of conformity Translation of the original EC declaration of conformity The manufacturer: ZEG Zweirad-Einkaufs-Genossenschaft eG Abteilung Motorisierung Longericher Str. 2 50739 Köln hereby declares that the electrically power assisted cycles of types: 19-16-3003, 19-16-3004, 19-16-3006, 19-17-1043, 19-17-1044, 19-17-1045, 19-17-1048, 19-17-1051, 19-17-1056, 19-17-1057, 19-17-3001, 19-17-3001, 19-17-3002, 19-17-3004, 19-17-3005, 19-17-3006, 19-17-3052, 19-17-3053, 19-17-3054, 19-17-3055, 19-17-3057, 19-17-3058, 19-17-3059, 19-17-3061, 19-17-3062, 19-17-3063, 19-17-3067, 19-17-3068, 19-17-3071, 19-17-3076, 19-17-3081, 19-17-3082,...
  • Page 175 Appendix 10.3 Parts list Model Passion E7R Type no. 19-17-3076 Motor Active Plus Display Intuvia Charger (included in supply) Down tube/Seat tube Brakes Rear derailleur Magura HSI-22 Rear derailleur Shimano Nexus Gears Fork Rigid fork Tyre Big Ben 50-622, black/coffee, reflex, K-Guard Rims DBM-2 Mudguard...
  • Page 176 Appendix Model Servicebike 8 Type number 19-17-3071 Motor Active Plus Display Intuvia Battery location Pannier rack Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Nexus Gears Fork Rigid fork Tyres and size Marathon Plus, 40-622 SmartGuard Rims Ryde ZAC 19 SL Mudguard SKS PET A46 double-decker Saddle...
  • Page 177 Appendix Model Swing E7F 20 Type number 19-17-3001 Motor Active Display Intuvia Battery location Seat tube Chargers Brakes HS-11 Rear derailleur Shimano Nexus Gears Fork Rigid fork Tyres and size Big Apple, 50-406 Race Guard Rims DBM-2 Mudguard SKS CAB B55 Saddle SR Look-In Handles...
  • Page 178 Appendix Model Tecaro Evo 10 Type number 19-17-3087, 19-17-3088, 19-17-3089 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Tektro HD-M520/521 Rear derailleur Shimano SLX Gears Cassette CS-HG50, 11-36 Fork Rigid fork Tyres and size Schwalbe Big Apple, 50-622 K-Guard Rims Ryde, Taurus 2000 Mudguard...
  • Page 179 Appendix Model Tecaro Evo Nu-E Belt Type number 19-17-3090, 19-17-3092 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes HSI-22 Rear derailleur NuVinci N360B Fork Rigid fork Tyres and size Schwalbe Big Apple, 50-622 K-Guard Rims ZAC19SL Mudguard SKS PET A53 Saddle...
  • Page 180 Appendix Model Tourina E7F Type number 19-17-3001 Motor Active Plus Display Intuvia Battery location Pannier rack Chargers Brakes Magura HS22 Rear derailleur Shimano Nexus Gears Fork Rigid fork Schwalbe Fat Frank 50-622 Black/Coffee - Coffee/White, reflex, Tyres and size K-Guard Rims Ryde, ZAC19 SL Mudguard...
  • Page 181 Appendix Model Tourina E7R Type number 19-17-3002 Motor Active Plus Display Intuvia Battery location Pannier rack Chargers Brakes Magura HS22 Rear derailleur Shimano Nexus Gears Fork Rigid fork Schwalbe Fat Frank 50-622 Black/Coffee - Coffee/White, reflex, Tyres and size K-Guard Rims Ryde, ZAC19 SL Mudguard...
  • Page 182 Appendix Model Solero E8 (outer) Type number 19-17-4082, 19-17-4083, 19-17-4084 Motor Active Plus Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Tektro HD-T275 Rear derailleur Shimano Altus Gears Cassette CS-HG31, 11-34 Fork Suntour NEX-E25 DS Tyres and size Supero Optima Safe, 44-622 Rims DDM-2 Mudguard...
  • Page 183 Appendix Model Solero E9 LT Type number 19-17-4091, 19-17-4092, 19-17-4093 Motor Performance CX Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Tektro HD-T275 Rear derailleur Shimano Altus Gears Cassette CS-HG200, 11-36 Fork Suntour NEX-E25 DS Tyres and size Supero Optima Safe, 44-622 Rims DDM-2 Mudguard...
  • Page 184 Appendix Model Solero E8 Sport CX (outer) 19-17-4073, 19-17-4074, 19-17-4075 Type number Performance CX Motor Intuvia Display Down tube Battery location Chargers Tektro HD-T275 Brakes Shimano Altus Rear derailleur Gears CS-HG31, 11-34 Cassette Suntour NEX-E25 DS CTS Fork Supero Optima Safe, 44-622 Tyres and size DDM-2 Rims...
  • Page 185 Appendix Model Solero Evo 8 (outer) Type number 19-17-4004, 19-17-4005, 19-17-4006 Motor Active Plus Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Tektro HD-T275 Rear derailleur Shimano Altus Gears Cassette CS-HG31, 11-34 Fork Suntour NEX-E25 DS CTS Tyres and size Supero Optima Safe, 44-622 Rims DDM-2...
  • Page 186 Appendix Model Solero Evo 8F LT Type number 19-17-4085, 19-17-4086, 19-17-4087, 19-17-4090 Motor Active Plus Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 DS CTS Tyres and size Supero Optima Safe, 44-622 Rims DDM-2 Mudguard...
  • Page 187 Appendix Model Solero Evo 8R LT Motor Active Plus Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 DS CTS Tyres and size Supero Optima Safe, 44-622 Rims DDM-2 Mudguard SKS PET A53 MK Saddle SR Essenza Moderate/Relaxed...
  • Page 188 Appendix Model Premio E10 Cross Street Sport Type number 19-17-3058, 19-17-3059 Motor Performance CX Display Intuvia Battery location Down tube Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Deore Gears Cassette CS-HG500, 11-42 Fork Suntour NEX-E25 DS HLO CTS Tyres and size Smart Sam, 47-622 Perf.
  • Page 189 Appendix Model Premio E10 Sport Type number 19-17-3004, 19-17-3005, 19-17-3006 Motor Performance CX Display Intuvia Battery location Down tube Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Deore Gears Cassette CS-HG500, 11-42 Fork Suntour NEX-E25 DS HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Taurus 2000...
  • Page 190 Appendix Model Premio E8F Sport Type number 19-17-3052, 19-17-3053, 19-17-3054 Motor Active Plus Display Intuvia Battery location Down tube Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 DS HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Taurus 2000 Mudguard...
  • Page 191 Appendix Model Premio E8R Sport Type number 19-17-3055, 19-17-3057 Motor Active Plus Display Intuvia Battery location Down tube Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 DS HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Taurus 2000 Mudguard...
  • Page 192 Appendix Model Premio Evo 5F Type number 19-17-3102, 19-17-3103, 19-17-31041 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 DS HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Taurus 2000 Mudguard...
  • Page 193 Appendix Model Solero Evo 9 LT Type number 19-17-3134, 19-17-31356, 19-17-3136 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Tektro HD-T275 Rear derailleur Shimano Altus Gears Cassette CS-HG200, 11-36 Fork Suntour NEX-E25 DS HLO CTS Tyres and size Supero Optima Safe, 44-622 Rims DDM-2...
  • Page 194 Appendix Model Strong E10 Type number 19-16-3004, 19-16-3006 Motor Performance CX Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Shimano BR-MT400 Rear derailleur Shimano Deore Gears Cassette CS-HG500, 11-42 Fork Suntour NEX-E25 DS HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Andra 40 Mudguard...
  • Page 195 Appendix Model Strong E8R Type number 19-16-3003 Motor Active Plus Display Intuvia Battery location Pannier rack Chargers Brakes Shimano BR-MT400 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 DS HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Andra 40 Mudguard SKS PET A53 double-decker Saddle...
  • Page 196 Suntour NEX-E25 P Tyres and size Supero Optima Safe, 44-622 Rims Ryde ZAC 19 SL Mudguard SKS PET A53 MK Saddle SR Essenza Moderate/Relaxed Handles VELO, VLG-1115AD2 Stand STANDWELL, SW-RA031J Pedals C-157 Table 54: Parts list for Inselrad E7F 034-03245_1.0_10.09.2018...
  • Page 197 Suntour NEX-E25 P Tyres and size Supero Optima Safe, 44-622 Rims Ryde ZAC 19 SL Mudguard SKS PET A53 MK Saddle SR Essenza Moderate/Relaxed Handles VELO, VLG-1115AD2 Stand STANDWELL, SW-RA032J Pedals C-157 Table 55: Parts list for Inselrad E7R 034-03245_1.0_10.09.2018...
  • Page 198 Appendix Model Solero E7F Type number 19-17-1048 Motor Active Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Magura HS-11 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 P Tyres and size Supero Optima Safe, 44-622 Rims Ryde ZAC 19 SL Mudguard SKS PET A53 MK Saddle...
  • Page 199 Appendix Model Solero E7F Plus Type number 19-17-1051 Motor Active Plus Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Magura HS-11 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 P Tyres and size Supero Optima Safe, 44-622 Rims Ryde ZAC 19 SL Mudguard SKS PET A53 MK Saddle...
  • Page 200 Appendix Model Solero E7R Type number 19-17-1043, 19-17-1044, 19-17-1045, 19-17-3118 Motor Active Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Magura HS-11 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 P Tyres and size Supero Optima Safe, 44-622 Rims Ryde ZAC 19 SL Mudguard SKS PET A53 MK...
  • Page 201 Appendix Model Solero E7R Plus Motor Active Plus Display Intuvia Battery location Pannier rack/Down tube Chargers Brakes Magura HS-11 Rear derailleur Shimano Nexus Gears Fork Suntour NEX-E25 P Tyres and size Supero Optima Safe, 44-622 Rims Ryde ZAC 19 SL Mudguard SKS PET A53 MK Saddle...
  • Page 202 Appendix Model Premio Evo 10 Cross Street Type number 19-17-3067, 19-17-3068 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Deore Gears Cassette CS-HG500, 11-42 Fork Suntour SF17-NCX-E LO Air CTS Tyres and size Smart Sam, 47-622 Perf.
  • Page 203 Appendix Model Premio Evo 10 Type number 19-17-3061, 19-17-3062, 19-17-3063 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Shimano BR-MT201 Rear derailleur Shimano Deore Gears Cassette CS-HG500, 11-42 Fork Suntour SF17-NEX-E25 HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, Taurus 2000...
  • Page 204 Appendix Model Savona Evo 10 Type number 19-17-3099, 19-17-3100, 19-17-3101 Motor Performance CX Display Intuvia Battery location Integrated Chargers Brakes Magura ABS Rear derailleur Shimano Deore Gears Cassette CH-HG500 Fork Suntour SF18-Mobie25 DS LOR Air CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde Taurus 2000 Mudguard...
  • Page 205 Appendix Model Premio E9 Comfort Type number Motor Active Plus Display Intuvia Battery location Down tube/Seat tube Chargers Brakes Magura HSI-22 Rear derailleur Shimano Alivio Gears Cassette CS-HG201, 11-36 Fork Suntour SF18-TR-HSI Tyres and size Supero Optima Safe, 44-622 Rims DDM-2 Mudguard SKS PET A53 MK...
  • Page 206 Appendix Model Premio E8F Belt Comfort Type number 19-17-3108, 19-17-3109 Motor Active Plus Display Intuvia Battery location Down tube/Seat tube Chargers Brakes Magura HSI-22 Rear derailleur Shimano Nexus Gears Fork Suntour SF18-TR-HSI HLO Tyres and size Supero Optima Safe, 44-622 Rims Ryde, ZAC19 SL Mudguard...
  • Page 207 Appendix Model Premio E8F Comfort Type number 19-17-3081, 19-17-3082, 19-17-3083 Motor Active Plus Display Intuvia Battery location Down tube/Seat tube Chargers Brakes Magura HSI-22 Rear derailleur Shimano Nexus Gears Fork Suntour SF18-TR-HSI HLO Tyres and size Supero Optima Safe, 44-622 Rims Ryde, ZAC19 SL Mudguard...
  • Page 208 Appendix Model Premio E8R Comfort Type number 19-17-3084, 19-17-3086, 19-17-3130 Motor Active Plus Display Intuvia Battery location Down tube/Seat tube Chargers Brakes Magura HSI-22 Rear derailleur Shimano Nexus Gears Fork Suntour SF18-TR-HSI HLO Tyres and size Supero Optima Safe, 44-622 Rims Ryde, ZAC19 SL Mudguard...
  • Page 209 Appendix Model Premio Evo 8F Type number 19-17-3091 Motor Active Plus Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Magura HSI-22 Rear derailleur Shimano Nexus Gears Fork Suntour SF18-TR-HSI HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, ZAC19 SL Mudguard SKS PET A53...
  • Page 210 Appendix Model Premio Evo 8R Type number 19-17-3093, 19-17-3095 Motor Active Plus Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Magura HSI-22 Rear derailleur Shimano Nexus Gears Fork Suntour SF18-TR-HSI HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, ZAC19 SL Mudguard...
  • Page 211 Appendix Model Premio Evo Nu-E (Belt) Type number 19-17-3111, 19-17-3112, 19-17-3113 Motor Performance CX Display Intuvia Rechargeable battery Battery location Integrated Chargers Brakes Magura HSI-22 Rear derailleur NuVinci N360B Fork Suntour SF18-TR-HSI HLO CTS Tyres and size Marathon Plus, 47-622 SmartGuard Rims Ryde, ZAC19 SL Mudguard...
  • Page 212 Appendix 10.4 Table of figures Figure 1: Type plate, example, 17 Figure 2: Bicycle viewed from the right, example showing Comfort 5 Belt, 25 Figure 3: Detailed view of bicycle from rider position, example, 26 Figure 4: Components of the wheel – example showing front wheel, 27 Figure 5: Bicycle without suspension (1) and with suspension (2)
  • Page 213 Appendix Figure 35: Closing the quick release, 73 Figure 36: Horizontal saddle tilt, 77 Figure 37: Optimal saddle height, 78 Figure 38: Seat post quick release (3) with clamping lever (5) and adjustment screw (4) in the open position (1) and in the direction of the closed position (2), 78 Figure 39: Detailed view of the seat post –...
  • Page 214 Appendix Figure 62: Presta valve with valve insert (1), knurled nut (2) and rim nut (3), 150 Figure 63: Schrader valve with rim nut (1), 151 Figure 64: Adjusting sleeve (1) for the single-cable cable-operated gear shift with shifter housing (2), example, 152 Figure 65: Adjusting sleeves (2) on two alternative versions (A and B) of a dual-cable cable-operated gear shift on the chain...
  • Page 215 Table 5: Relevance of safety instructions, 15 Table 6: Identification number of the operating instructions, 18 Table 7: Pegasus BOSCH Intuvia models for 2019, 18 Table 8: Battery technical data, 38 Table 9: Technical data, display battery, 41 Table 10:...
  • Page 216 Table 52: Parts list for Strong E10, 192 Table 53: Parts list for Strong E8R, 193 Table 54: Parts list for Inselrad E7F, 194 Table 55: Parts list for Inselrad E7R, 195 Table 56: Parts list for Solero E7F, 196...
  • Page 217 Appendix 10.6 Keyword index Chain, 25, 35 Gear shift twist grip, 26 Alternative, 16 - maintaining, 142 - checking, 141 - replacing, 156, 157 Gear shift, Charge status indicator, 40 - maintaining, 141 Back-pedal brake, 31, 33, 34 Charger, - switching, 123 -braking, 129 - disposing of, 167 Battery, 38...
  • Page 218 Appendix Storing, see Storage On-Off button, Suspension fork head, 27 Battery, 39, 40 Suspension fork, 28, 29 Display, 42 System message, 49 Operating status indicator, 40 System setting, 48 - changing, 121 changeable, 48, 122 Packaging, 60 System data, 49 Pannier rack, 25 - changing, 98 - checking, 95...
  • Page 219 Text and images: ZEG Zweirad-Einkaufs-Genossenschaft eG Longericher Straße 2 50739 Köln, Germany Translation: Tanner Translations GmbH+Co Markenstraße 7 40227 Düsseldorf, Germany Operating instructions: 034-03245 • 1.0 • 10.09.2018...
  • Page 220 www.zeg.de ZEG Zweirad-Einkaufs-Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Tel: +49 221 179 59 0 YOUR ZEG SPECIALIST DEALER...

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