MUNBYN IMP032B - Label Maker Machine with Tape, Bluetooth Pocket FAQ Manual

How to quickly get started with the printer?

Please watch the demo video: https://youtu.be/xEVmNAxHGPQ

The printer must be connected through the Munbyn Print App, you cannot connect it in the phone system settings, please scan the QR code below to download the Munbyn Print App.

If your Android phone cannot download the Munbyn Print App after scanning, please use this alternate download link: munbyn.biz/android

Why won't the printer turn on?

Press and hold the button in the middle of the printer for three to five seconds, and the light will turn green. If the indicator light of the printer does not show anything, please use the Type C cable to charge the printer, and the indicator light will turn red during charging.

Why can't my mobile phone find the printer?

Please check whether your mobile phone has Bluetooth turned on. If you are an Android user, you also need to check whether your phone has location enabled.

The printer must be connected through the Munbyn Print App, you cannot connect it in the phone system settings, please scan the QR code below to download the Munbyn Print App.

If your Android phone cannot download the Munbyn Print App after scanning, please use this alternate download link: munbyn.biz/android

Why can't my mobile phone connect to the printer?

Please restart the Munbyn Print App and the printer. If the printer still cannot be connected after restarting, please reinstall the Munbyn Print App.

The printer must be connected through the Munbyn Print App, you cannot connect it in the phone system settings, please scan the QR code below to download the Munbyn Print App.

If your Android phone cannot download the Munbyn Print App after scanning, please use this alternate download link: munbyn.biz/android

Why is the printer not feeding paper?

Please check whether the label paper is installed as shown in the figure below. If the light is blue, label stock is installed and the printer is connected. If the light shows red, it means that the label paper is not installed in place. Please reinstall it.

If the label paper has been installed according to the above picture, but the printer only makes the sound of motor rotation but does not feed the paper, please open the printer to check whether there is any foreign matter stuck inside the printer.

Why is the printed content offset or missing?

This should be because the size set by the App does not match the actual size of the label paper. For example, the actual size of the label paper attached to the printer is 15mm * 30 mm, and the setting size of the App editing interface should be W-15mm, L-30mm.

Why is the printer printing blank labels?

Labels can only be printed on one side, and the tear-off side must be placed face up.

Why is the printed content not clear?

Please avoid using pictures for printing, if you need to print pictures, you need to use high-resolution pictures.

If the printer is used for a long time, the print head may have carbon deposits, resulting in unclear printing. You can use 75% alcohol to wipe the print head for cleaning.

How to adjust the size of the printed content?

Click the content to be adjusted in the editing interface of the App, and drag the icon in the lower right corner to adjust the size of the printed content.

Why didn't I receive the charger?

To protect the environment, the printer does not come with a charger, you can use your phone's charger to charge the printer.

Need professional support? Contact MUNBYN!

MUNBYN provides 18 months warranty and lifetime free service.

If you encounter any issues with the product, please contact the MUNBYN team to promptly receive troubleshooting tips or a replacement.

Email: support@munbyn.com (24-7 online support)

Website: www.munbyn.com (how-to videos)

WhatsApp: +86 17817881067

Phone: +1 650 206 2250