Troubleshooting - Electrolux EHG30200K User Manual

10 www.electrolux.com

TROUBLESHOOTING

There is no spark when
lighting the gas
The flame is blow out im-
mediately after ignition
The gas ring burns un-
evenly
If there is a fault, first try to find a solution to
the problem yourself. If you cannot find a
solution to the problem yourself, speak
your dealer or the local Service Force Cen-
tre.
If you operated the appliance incor-
rectly, or the installation was not
carried out by a registered engi-
neer, the visit from the customer
service technician or dealer may
not take place free of charge, even
during the warranty period.
These data are necessary to help you
quickly and correctly. These data are
available on the supplied rating plate.
• Model description .................
Problem Possible cause
• There is no electrical
supply
• Burner cap and crown
are placed uneven
• Thermocouple is not
heated sufficient
• Burner crown is blocked
with food residues
• Product number (PNC) .................
• Serial Number (S.N.) .................
Use the original spare parts only. They are
available at Service Force Centre and ap-
proved spare parts shops.
LABELS SUPPLIED WITH THE
ACCESSORIES BAG
Stick the adhesive labels as indicated be-
low:
Remedy
• Make sure that the unit
is connected and the
electrical supply is
switched on.
• Control the fuse. If the
fuse is released more
than one time, refer to a
qualified electrician.
• Make sure that the
burner cap and crown
are in correct positions.
• After lightning the flame,
keep the knob pushed
for approximately 5 sec-
onds.
• Make sure that the in-
jector is not blocked
and the burner crown is
clear of food particles.