Troubleshooting - Sharp MX-M350U Operation Manual

TROUBLESHOOTING

This section explains problems frequently encountered when using the document filing function. If you experience
any difficulty, refer to the following table. For information on general machine problems, printer problems, fax
problems, and network scanner problems, please see the troubleshooting sections of the appropriate manuals.
Problem
A saved file has Was the file called up and then printed by
disappeared. touching the [PRINT AND DELETE THE
DATA] key?
A file cannot be Is the file's attribute set to [PROTECT]?
deleted.
A file's attribute Is the file in the main or custom folder?
cannot be set to
[CONFIDENTIAL].
A file's attribute Is the file set to [CONFIDENTIAL]?
cannot be changed
to [PROTECT].
A name in the Quick Was the name programmed in the advanced
File folder is cut off. transmission settings?
Resolution settings Was the file saved at low resolution?
are not possible.
A file name cannot Have you entered prohibited characters in
be stored or the file name?
changed.
A custom folder Have you entered prohibited characters in
name cannot be the folder name?
stored or changed.
The printing speed The file was saved using one of the following
of a saved file is resolution settings:
●
slow.
●
Black dots appear Was the file saved at other than the following
when a file that was resolutions?
●
saved with the
document filing
●
function is printed.
To check the resolution of the saved file, touch
the [DETAIL] key in step 5 on page 7-16.
Check
200 x 200 dpi resolution.
STANDARD (200 x 100 dpi) or FINE (200
x 200 dpi)
600 x 600 dpi
600 x 600 dpi and HALF TONE
Cause and solution
A file that is printed using the [PRINT AND
DELETE THE DATA] key is automatically
deleted after being printed. To print a file
without deleting it, use the [PRINT AND
SAVE THE DATA] key.
A file cannot be deleted when its attribute is
set to [PROTECT]. Change the attribute to
[SHARING] and then delete the file.
A file in the Quick File folder cannot be set to
[CONFIDENTIAL]. Move the file to a
different folder or set it to [PROTECT].
A file cannot be simultaneously set to
[CONFIDENTIAL] and [PROTECT]. If set to
[CONFIDENTIAL], use
CHANGE] (page 7-21) to change the
attribute to [PROTECT].
If the name was programmed in the
advanced transmission settings before the
file was saved in the Quick File folder, that
name will be used. However, if the name is
longer than the maximum name length of the
Quick File folder (30 characters), the excess
characters will be discarded.
A saved file cannot be transmitted at a
resolution higher than the resolution at
which it was saved.
Certain characters (symbols) cannot be
used in file names. See "ENTERING
CHARACTERS" (entering numbers and
symbols) on page 7-29.
Certain characters (symbols) cannot be
used in folder names. See "ENTERING
CHARACTERS" (entering numbers and
symbols) on page 7-29.
When a file is saved using one of the
resolutions setting at left, the printing speed
will be slower than when other resolution
settings are used.
This problem can be alleviated by setting the
resolution to 600x600dpi when saving a file
with scan save.
The problem can be further alleviated by
selecting HALF TONE after setting the
resolution to 600x600dpi, as light images
will be printed lightly.
[PROPERTY
7
7-31