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Lenovo IdeaCentre Q700 Hardware Maintenance Manual

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See also: Reference Manual , User Manual
Contents
Chapter 1. About this manual ................................................ 1
Chapter 2. Safety information ................................................ 4
Chapter 3. General information ...........................................12
Chapter 4. General Checkout ...............................................13
Chapter 5. Using the Setup Utility ......................................16
Important Safety Information ...................................................................... 1
Using eSupport .................................................................................................... 2
General safety ....................................................................................................... 4
Electrical safety .................................................................................................... 5
Safety inspection guide ................................................................................... 7
Grounding requirements ............................................................................... 8
Safety notices ........................................................................................................ 9
Specifications ..................................................................................................... 12
Problem determination tips ...................................................................... 14
Starting the Setup Utility program ......................................................... 16
Viewing and changing settings ................................................................ 16
Using passwords .............................................................................................. 17
Using Device ...................................................................................................... 19
Selecting a startup device ........................................................................... 20
Exiting from the Setup Utility program ................................................ 21
Contents
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Summary of Contents for Lenovo IdeaCentre Q700

  • Page 1: Table Of Contents

    Contents Chapter 1. About this manual ... 1 Important Safety Information ... 1 Using eSupport ... 2 Important information about replacing RoHS compliant FRUs .. 2 Chapter 2. Safety information ... 4 General safety ... 4 Electrical safety ... 5 Safety inspection guide ...
  • Page 2 Hardware Maintenance Manual Chapter 6. Symptom-to-FRU Index...22 Hard disk drive boot error ... 22 Power Supply Problems ... 23 POST error codes ... 23 Undetermined problems ... 25 Chapter 7. Replacing hardware ...26 General information ... 26 Removing the computer cover ... 27 Removing the front bezel ...

  • Page 3: Chapter 1. About This Manual

    IdeaCentre Q computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. This manual includes a complete FRU part number listing for each machine type and model listed on the cover.

  • Page 4: Using Esupport

    Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
  • Page 5 Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

  • Page 6: Chapter 2. Safety Information

    Hardware Maintenance Manual Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 7: Electrical Safety

    • Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
  • Page 8 Hardware Maintenance Manual • If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

  • Page 9: Safety Inspection Guide

    Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

  • Page 11: Safety Notices

    Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 12 Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 13 Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 14: Chapter 3. General Information

    This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre Q This section lists the physical specifications. Environment Electrical input Air temperature: Operating: 10°...

  • Page 15: Chapter 4. General Checkout

    General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

  • Page 16: Problem Determination Tips

    Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: •...
  • Page 17 Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.

  • Page 18: Chapter 5. Using The Setup Utility

    Hardware Maintenance Manual Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1.

  • Page 19: Using Passwords

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program. ” The following types of passwords are available: • Administrator Password • Power-On Password You do not have to set any passwords to use your computer.

  • Page 20: Setting, Changing, And Deleting A Administrator Password

    Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note A password can be any combination of up to 16 characters (a-z, and 0-9). For more information, see “Password considerations” on page 17. 1.

  • Page 21: Using Device

    3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set Power-On Password, do the following : 1.

  • Page 22: Selecting A Startup Device

    Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device.

  • Page 23: Exiting From The Setup Utility Program

    Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit.

  • Page 24: Hardware Maintenance Manual

    Hardware Maintenance Manual Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout, ” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer.

  • Page 25: Power Supply Problems

    Error The boot sector on the start-up drive is corrupted. The drive is defective. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify Check the following for proper installation. • Power Cord • On/Off Switch connector •...
  • Page 26 Hardware Maintenance Manual POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Keyboard not found System Halted Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key...

  • Page 27: Undetermined Problems

    Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time.

  • Page 28: Chapter 7. Replacing Hardware

    Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1.

  • Page 29: Removing The Computer Cover

    Removing the computer cover Attention: Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, turn off all attached devices, and the computer.
  • Page 30 Hardware Maintenance Manual 6. Remove the stand from the computer.
  • Page 31 Chapter 7. Replacing hardware 7. Remove the two screws that secure the bracket to the chassis. 8. Remove the plastic bracket.
  • Page 32 Hardware Maintenance Manual 9. Pull up the two pieces of computer cover. 10. Remove both computer cover pieces.

  • Page 33: Removing The Front Bezel

    Removing the front bezel To remove the front bezel: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the front bezel by releasing the four plastic tabs inside the chassis and push the bezel outward as shown. 3.

  • Page 34: Replacing The Memory Module

    Hardware Maintenance Manual Replacing the memory module To remove the computer cover: 1. Remove the computer cover. Refer to “Removing the computer cover”. Note For this procedure, it helps to lay the computer on its side. 2. Locate the memory module sockets. Refer to “Locating components and ports/sockets”.
  • Page 35 4. Align and then insert the new memory module into socket push down on the top edge of the memory module latches lock the memory module in place. 5. Install the computer cover. Refer to “Completing the installation”. Chapter 7. Replacing hardware .

  • Page 36: Replacing The Optical Disk Drive

    Hardware Maintenance Manual Replacing the optical disk drive To replace the optical disk drive: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the front bezel. Refer to “Removing the front bezel”. 3. Remove the screw 4.

  • Page 37: Replacing The Cpu Heat Sink

    Replacing the CPU heat sink Attention: The heat sink becomes very hot when the system is on. Never touch the heat sink with any metal or with your hands. To replace the CPU heat sink: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2.
  • Page 38 Hardware Maintenance Manual 3. Pull the heat sink out from the CPU. 4. Place the heat sink upside down on a flat surface to prevent thermal grease from contaminating other components. Note Wipe off the thermal grease from both the heat sink and CPU using an alcohol pad.

  • Page 39: Replacing The Cpu

    Replacing the CPU To replace the CPU 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the CPU heat sink. Refer to steps 2 to 4 of the “Replacing the CPU heat sink” section. 3. Lift the small handle Attention Do not touch the gold contacts on the bottom of the microprocessor.
  • Page 40 Hardware Maintenance Manual 4. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches is important when reinstalling the new microprocessor on the motherboard. b. Do not drop anything onto the microprocessor socket while it is exposed.
  • Page 41 5. Make sure that the microprocessor retainer is fully open. 6. Holding the microprocessor with your fingers, remove the protective cover that protects the gold contacts on the new microprocessor 7. Holding the microprocessor with your fingers, position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor socket.

  • Page 42: Replacing The System Fan

    Hardware Maintenance Manual 9. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 10. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should be 0.03ml (3 tick marks on the grease syringe).
  • Page 43 4. Pull the two system fans away from the chassis. 5. Align the eight screw holes in new system fans to the eight mounting holes in the chassis. 6. Insert and tighten the eight screws to secure the system fans. 7.

  • Page 44: Replacing The Hard Disk Drive

    Hardware Maintenance Manual Replacing the hard disk drive To replace the hard disk drive: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the two screws that secure the drive carrier to the chassis.
  • Page 45 Chapter 7. Replacing hardware 3. Pull the drive carrier up and slide it out of the chassis.
  • Page 46 Hardware Maintenance Manual 4. Remove the four screws that secure the hard disk drive to the drive carrier. 5. Slide the hard disk drive out of the drive carrier.

  • Page 47: Replacing The Tv Tuner Card

    6. Install the new hard disk drive. (1) Insert the new hard disk drive into the drive carrier. (2) Screw in the four screws on the drive carrier. 7. Screw in the hard disk drive carrier to the chassis. 8. Install the computer cover. Refer to “Completing the installation”. Replacing the TV tuner card To replace the TV tuner card: 1.

  • Page 48: Replacing The Wireless Card

    Hardware Maintenance Manual 5. Detach the TV tuner card from the TV tuner card port. 6. Align and then insert the new TV tuner card to the TV tuner port. 7. Screw the two screws on the TV tuner card back in. 8.
  • Page 49 Chapter 7. Replacing hardware 4. Remove the two screws that secure the wireless card to the motherboard. 5. Detach the wireless card from the wireless card socket.

  • Page 50: Replacing The Motherboard

    Hardware Maintenance Manual 6. Align then insert the new wireless card to the wireless socket. 7. Screw in the two screws on the wireless card. 8. Connect the antenna cable to the wireless card. 9. Install the computer cover. Refer to “Completing the installation”. Replacing the motherboard To replace the motherboard: 1.
  • Page 51 Chapter 7. Replacing hardware 10. Remove the three screws that secure the metal bracket to the motherboard. 11. Pull the metal bracket out of the chassis.
  • Page 52 Hardware Maintenance Manual...
  • Page 53 Chapter 7. Replacing hardware 12. Remove the five screws that secure the motherboard to the chassis.
  • Page 54 Hardware Maintenance Manual 13. Pull the motherboard out of the chassis. 14. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with the mounting holes in the chassis. 15. Screw the five screws on the new motherboard back in. 16.

  • Page 55: Replacing The Keyboard And Mouse

    Replacing the Keyboard and Mouse To replace the keyboard and mouse: 1. Before removing any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Unplug all power cables from electrical outlets. 3.

  • Page 56: Replacing The Remote Control

    Replacing the remote control Note: Remove the batteries from a non-working remote control before you return it to Lenovo for a replacement. Completing the installation After replacing the parts, you need to close the computer cover and reconnect the cables, including telephone lines and power cables. Also, depending on the part that was replaced, you might need to confirm the updated information in the Setup Utility program.
  • Page 57 Chapter 7. Replacing hardware 4. Carefully install the cover as shown, until it securely snaps into place. 5. Install the plastic bracket. 6. Reconnect the external cables and power cords into the computer. Refer to “Locating components and ports/sockets”.

  • Page 58: Chapter 8. Additional Service Information

    Hardware Maintenance Manual Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control...

  • Page 59: Appendix. Statement

    Thank you for using Lenovo products. Carefully read all of the documents shipped with your computer before you install and use the product for the first time. Lenovo will not assume responsibility for damage that results from failure to operate the product according to the instructions and requirements described in the manuals included with your computer.
  • Page 60 Advanced Micro Devices, Inc. in the United States and/or other jurisdictions. The table above includes the logo and registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively.

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