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Joule DHW 160L, 200L, 260L Installation & Maintenance Manual REGISTER THIS PRODUCT ONLINE WITHIN 28 DAYS OF COMMISSIONING UNITED KINGDOM / IRELAND JG-INS-DHW-002 UK Manufactured Unvented Hot Water Cylinder Installation Guide https://register-products.joule.ie...
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3mm. • The maximum hot water temperature achievable by the Joule DHW Hot Water Heat Pump is 65°C. The Heat Pump has been tested to EN 16147 :2017+A1:2022 and the function of all Safety devices has been verifi ed.
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Preface Dear installer, You are about to install a Joule Ecohet hot water heat pump. This system shall only be commissioned by a qualified installer. You the installer must have been trained by Joule. Systems installed by untrained installers will have no warranty guarantee.
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Is the system safe to operate? Is there adequate access and free space to the system for the purposes of operation and maintenance? Has the system been left in reasonably clean condition? Are all components in good condition? www.jouleuk.co.uk | www.joule.ie...
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Installation Checklist General Is the installation complete with no obvious defects present? Has all protection/packaging been removed such that the system is fully functional? For ducted systems, has ductwork been installed in such a manner that air resistance and leakage is kept to a minimum? Is the ductwork fitted to the correct connections on the heat pump? Has the heat pump and all its ductwork been effectively insulated? Is all pipework connected correctly?
General Product Description: In a similar way to a standard air source heat pump (ASHP) the Joule DHW extracts energy from external outdoor air for the purpose of domestic hot water (DHW) production. After the air runs through the heat pumps evaporator, cooler air is exhausted back outside.
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A thermostatic mixer should be installed in the system to prevent the risk of scalding. If there are leaks found in the system, shut off the cold water stop valve from the main supply and contact a competent person immediately. www.jouleuk.co.uk | www.joule.ie...
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Hot Water Industry Council who manage and promote the scheme. Visit www.centralheating.co.uk HWA Charter Member Joule are proud to be a charter member of the the Hot Water Association (HWA), that has been formed through the union of the two UK industry trade bodies, WMA (Water Heater Manufacturers Association) and MODUS (Manufacturers Of Domestic Unvented Systems).
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Consideration should be given to upgrading existing 1⁄2” (15mm) cold mains pipework to a larger size if the recommended minimum pressure / fl ow rate is not being achieved. JOULE recommend that primary pipework used has a minimum diameter of 22mm to ensure low pressure loss.
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Water Chemistry This water heater must be installed in accordance with this advice to be covered by the Joule warranty. This water heater is manufactured to suit the water conditions of most public reticulated water supplies. However, there are some known water chemistries which can have detrimental effects on the water heater and its operation and/or life expectancy.
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TDS, in mg/L, is approximately 70% of the conductivity in μS/cm. The JOULE warranty will not cover resultant faults to the storage unit if this water heater is connected at anytime to a water supply where the TDS content of the water exceeds 600 mg/L. 16 In locations where TDS approaches 600 mg/L, e.g.
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The Type Plate The Type Plate provides information about the unit. The Type Plate is located in two places on and in the Joule DHW unit shown: Joule DHW Type Plate: Article Number Indicates the exact model version of that specifi c unit...
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This is a unique number specific to the unit that can be used to identify the Joule DHW during installation or maintenance. QR Code A QR code is placed on the inside of the Joule DHW. The digital warranty card can be filled in by scanning the QR code. This is then automatically sent to Joule and the installer. Version...
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INSTALLATION ROOM Max. permissible air humidity installation room Max. allowed temperature Min. allowed temperature CONNECTIONS Air inlet/outlet 150/160/200 150/160/200 150/160/200 Hot water outlet Inch ¾” ¾” ¾” T&P Inch ½” ½” ½” Cold water inlet Inch ¾” ¾” ¾” Coil connections Inch ¾”...
In order to prevent electric shocks, fires or injuries, always stop the unit, disable the protection switch and contact Joule’s technical support if the unit produces smoke, if the power cable is hot or damaged, or if the unit is very noisy.
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In case of a refrigerant leakage, try to avoid contact with the refrigerant as this could result in serious injury. • It is only permitted to install the Joule DHW in a room that is free of frost. UK Manufactured Unvented Hot Water Cylinder Installation Guide...
• The Heat Pump must be installed vertically and be plumb and level. Tank Immersions connected to the Joule DHW must have a power input of 3kW or less www.jouleuk.co.uk | www.joule.ie...
Installation Location Restrictions around the Joule DHW Heat Pump Certain clearance distances must be adhered to prior to citing an area for installing the unit. Clearance is required to provide sufficient space for installation and maintenance. Minimum Required space around the Eco-Heat Unit min.
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Ductwork – Supply Air The Supply Air or ‘Air In’ to the Heat Pump is the heat source to the Heat Pump system. The extract air is fed via the ductwork to the Heat Pump from outside the dwelling. www.jouleuk.co.uk | www.joule.ie...
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Ductwork – Exhaust Air The Exhaust Air or ‘Air Out’ from the Heat Pump is the exhaust of the cooled air from the Heat Pump to outside the dwelling. It is essential both Supply & Exhaust duct is. When the duct passes through ceiling voids, condensation on the outside of the duct will occur.
A ceiling void is not considered an unheated space as it is directly above a heated space. Ductwork – Exhaust in heated Spaces Any exhaust ductwork passing through a heated space must be suitably insulated to avoid condensation and/or heat gain. www.jouleuk.co.uk | www.joule.ie...
Joule DHW Schematic Mechanical Diagram Description EcoHeat Unit Inlet Control Group Potable Expansion Vessel Mains/Boosted Cold Inlet Balanced Cold Outlet Cylinder Cold Feed Condensate/T&P Safety waste Hot Water Outlet Safety relief valve UK Manufactured Unvented Hot Water Cylinder Installation Guide...
The condensation water must be drained from the unit to allow the unit to function normally. That is why the Heat Pump must be connected to a drain pipe. To connect the Joule DHW to the drainpipe: 1. Connect the drain hose supplied to the 2.
Joule DHW Electrical Connections Power Specification Unit Volts Phase Starting Current Mains Fuse Joule DHW Single 10 Amp 16 Amp • The Heat Pump MUST be connected to the mains through a suitably sized RCBO. • The power cable is pre-wired from the Heat Pump.
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The Heat Pump power cable is to be connected to a suitably sized isolator which disconnects all poles with a contact gap of at least 3mm. The isolation switch is not standard with the Joule DHW supplied. The Isolator allows for disconnection of the electrical power supply for maintenance and/or repair of the Heat Pump.
Joule DHW Electrical Schematic 8. ELECTRICAL CONNECTION The power supply of the system is 230 V/1/50 Hz. The power line must be protected by a The power supply of the system is 230 V/1/50 Hz. The power line must be protected by a circuit breaker of 2 poles / 16 A.
Joule directly to enquire about booking a place in one of our training sessions. The installer of the Joule DHW system does not need to be in possession of a STEK or F-gas approval to be able to install the Joule DHW system.
Commissioning Controller 9. COMISSIONING. CONTROLLER. 9.1. User interface description User interface description D E S C R I Symbol Meaning when it lights Symbol Meaning when it lights Compressor switched on Compressor switched on Defrost active Defrost active Fan switched on Fan switched on Alarm active Alarm active...
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To switch off the system, hold the key for 4 seconds key for 4 seconds key for 4 seconds 9.3. Switching OFF ECOHEAT INSTALLATION AND USER MANUAL ECOHEAT INSTALLATION AND USER MANUAL www.jouleuk.co.uk | www.joule.ie ECOHEAT INSTALLATION AND USER 9.3. Switching OFF...
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9.4. Unlockin Unlocking the keypad 9.4. Unlocking the keypad 9.4. Unlocking the keypad When 30 have elapsed without the keys being When 30 have elapsed without the keys being pressed, the display will show the ‘’ LOC’’ label and the keypad will lock automatically pressed, the display will show the ‘’...
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The screen will show again the water temperature The screen will show again the water temperature ECOHEAT INSTALLATION AND USER MANUAL ECOHEAT ECOHEAT INSTALLATION AND USER MANUAL INSTALLATION AND USER MANUAL www.jouleuk.co.uk | www.joule.ie ECOHEAT ECOHEAT INSTALLATION AND USER MANUAL INSTALLATION AND USER MANUAL...
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9.7. ECO Mode ECO Mode 9.7. ECO Mode 9.7. ECO Mode 9.7. ECO Mode ECO mode: Maximum savings . The system h eats water only by heat pump technology. ECO mode: Maximum savings . The system h eats water only by heat pump technology. 9.7.
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Touch to confirm or to cancel Touch key and select SP1. Touch to confirm. The display will show the programmed temperature www.jouleuk.co.uk | www.joule.ie ECOHEAT INSTALLATION AND USER MANUAL ECOHEAT INSTALLATION AND USER MANUAL ECOHEAT ECOHEAT INSTALLATION AND USER MANUAL...
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Select this mode to achieve a fast heating by using simultaneously heat pump and ele heater. This mode Works as a rapid heating. Once the setpoint temperature is re system returns to the initial mode. OVERBOOST Mode If Overboost mode is switched on when the system Works from ECO mod Select this mode to achieve a fast heating by using simultaneously heat pump and electric heater.
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ECOHEAT INSTALLATION AND USER MANUAL desired temperature Touch to confirm or to cancel ECOHEAT INSTALLATION AND USER MANUAL Touch to confirm or to cancel ECOHEAT INSTALLATION AND USER MANUAL ECOHEAT INSTALLATION AND USER MANUAL www.jouleuk.co.uk | www.joule.ie...
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The water temperature set point in ECO mode can be changed with the SP1 parameter. Touch key and select SP1. T Touch key and select SP1. Touch to confirm. 9.7. ECO Mode to confirm. 9.7. ECO Mode ECO mode: Maximum savings . The system h eats water only by heat pump technology. Parameter SP3 allows to set the minimum temperature that Overboost can be actived.
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This contact can be also used for Off Peak Rates. To do it, connect into the contact a timer This contact can be also used for Off Peak Rates. To do it, connect into the contact a timer with a zero -voltage output . with a zero -voltage output . 9.11. Displaying/deleting compressor functioning hours www.jouleuk.co.uk | www.joule.ie...
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When the contact is closed, the system automatically changes to Photovoltaic mode and the heat pump and electric heater work to achieve the programmed temperature. When the contact is opened, the system returns to the previous mode. This contact can be also used for Off Peak Rates. To do it, connect into the contact a timer with a zero -voltage output .
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Switch the device off and on High pressure switch alarm Switch the device off and on Compressor maintenance alarm By touching any key, you delete the compressor functioning hours Evaporator failure alarm Switch the device off and on www.jouleuk.co.uk | www.joule.ie...
Maintenance of the Joule DHW General This chapter describes the simplest maintenance work on the Joule DHW Unit itself. Servicing should only be carried out by competent installers and any spare parts used must be purchased from JOULE. Never bypass any safety devices or operate the unit without...
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Next hold both of these safety valves open, allowing as much water as possible to fl ow through the tundish. • Release the valves and check that they reseat correctly. Completion of the Benchmark Checklist on pages 46-47 must be adhered to by the installer www.jouleuk.co.uk | www.joule.ie...
Spare Parts ONLY the replacement of the filter may be done by the user themselves, any other work on the Joule DHW heat pump must be completed by a technician specially trained by Joule. Always replace parts of the Joule DHW with original Joule DHW parts from Joule. The use of third-party parts may cause the product to malfunction or create a hazard.
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Ref. Joule item No. Description TOP COVER / AIR CONNECTIONS Ø150-160-200mm SUCTION FILTER BACK COVER EVAPORATOR UNIT COMPRESSOR VENTILATION KIT SOLENOID VALVE / COIL EXPANSION VALVE EVAPORATOR CUPPER FILTER CONTACTOR 25A MECHANICAL THERMOSTAT ELECTRICAL CONNECTIONS STRIP 4.10 HIGH PRESSURE SWITCH 4.11...
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Safety notes • Always securely disconnect the power for the Joule DHW before installing, opening or performing maintenance on the product. • Ensure that the unit could not be accidently switched on while any maintenance procedure is underway. • Do not use this appliance for functions other than those described in this booklet.
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Accessing Internal Aspects of the Joule DHW Periodically the Joule DHW’s drip tray will need to be cleaned. This necessitates the opening of the Joule DHW unit to access its internals. This also allows the perfect opportunity to inspect and clean the other parts of the unit that may require it.
Exclusions Registrations It is a condition of the warranty that the System If Joule finds the product to be defective as a sole Recording and Installation Checklist is completed result of defects in material or workmanship - then, and left in the Handover Pack. The online Warranty...
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Joule Cyclone Warranty Terms & Conditions Unvented Kit & Other Components. The JOULE stainless steel vessel carries a fully transferable 25-year guarantee against faulty The expansion vessel and cold water controls materials or manufacture provided that: supplied with JOULE models carry a 2-year guarantee.
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Warning To the Installer • Read the installation instructions before commencing. • Unvented water heaters are a controlled service as defined in the latest edition of the Building Regulations and should only be fitted by a competent installer. • The installation is subject to approval. •...
Service Record It is recommended that your hot water system is serviced regularly and that the apprepriate Service Record’s completed. Service Provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions.
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Service Record Service 1 Service 1 Date ....... Date ....... Engineer Name Engineer Name Company Name Company Name Telephone No ............Telephone No ............Comments ............Comments ..............................................................................................................Signature ............Signature ............Service 1 Service 1 Date .......
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