Appendix B. Lenovo Limited Warranty - Lenovo IdeaPad 65W AC Adapter User Manual

Appendix B. Lenovo Limited Warranty

This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for
your own use and not for resale. This warranty may sometimes be referred to as the
"Statement of Limited Warranty" (SOLW) in other documents from Lenovo.
What this Warranty Covers
Lenovo warrants that each hardware product is free from defects in materials and
workmanship under normal use during the warranty period. The warranty period for the
product starts on the original date of purchase specified on your invoice unless Lenovo
informs you otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled "Warranty
Information".
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT
REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT
APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or an approved service provider. Each of them is
referred to as a "Service Provider." A list of Service Providers is available at
http://consumersupport.lenovo.com.
Warranty service may not be available in all locations and may differ from location to
location. Charges may apply outside a Service Provider's normal service area. Contact a
local Service Provider for location-specific information.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the problem determination and
resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem through On-line
Support, which you can obtain at http://consumersupport.lenovo.com. Your Service
Provider may direct you to download and install designated software updates.
Some problems can be resolved with a replacement part that you install yourself (such as
keyboard, mouse, speaker, memory, hard disk drive, or port replicator), called a "Customer
Replaceable Unit" or "CRU." If so, your Service Provider will ship the CRU to you for you
to install.
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